provided feedback to assist 15+ agents with pursuing optimal paths to achieve metrics. • Coordinated with other departments to gather necessary information and resources for the successful resolution of escalated cases. Patient Care Advocate (PCA) Accredo Specialty Pharmacy FebMarch 2020 • Served as the first point of contact to patients calling to order their prescriptions for home delivery and processed those orders. • Kept meticulous records of all relevant documentation within the EMR system for easy access by healthcare providers. • Consulted with physicians, colleagues, and supervisors to ensure highest level of patient care. • Supported financial goals by

Certified by the Company as a Dual Tier Instructor •Provide and educate English materials to help students develop language proficiency and comprehension Negros Women for Tomorrow Foundation • Negros Women for Tomorrows Foundation JuneMay 2017 • Conduct medical Missions to far-flung areas especially those deprived of medical needs. • Provide direct patient care, including assessments, treatments, and medication administration • Conduct health education sessions and promote preventive healthcare measures. • Collaborate with other healthcare professionals to ensure comprehensive patient care. • Maintain accurate patient records and documentation. • Adhere to all medical protocols and ethical standards. Customer Relations Officer, Technical Support

I assisted with daily activities such as bathing, dressing, meal preparation, medication reminders, and housekeeping. I also had to communicate extensively with Doctors and their staff, Hospital Personnel, Private Health Insurers including Blue Cross and Cigna, Medicare and Social Security in terms of appointments, billing, benefits, medication management and patient care. Now this may part of my life may not seem like much to employers, but this required immense dedication, organization, problem solving with serious consequences should I make a mistake, time management, and good communication skills via phone, text and in person. Skills that could translate

cultivated the skills and knowledge that would later define his career trajectory. Since joining Future Care Consultants in 1997, Sam has been instrumental in shaping the firm's approach to Revenue Cycle Management (RCM), positioning it as a leader in the field. As a healthcare executive at Future Care Consultants , Sam harnesses his extensive experience to drive innovation and excellence in financial management. Under his leadership, the firm has developed a reputation for delivering comprehensive RCM services that empower healthcare facilities to optimize their financial operations while prioritizing quality patient care. Sam's strategic vision has

other innovative treatments, designed to correct misalignments, crowding, and bite irregularities. He employs cutting-edge techniques and state-of-the-art technology to deliver outstanding results, ensuring his patients achieve the smiles they've always desired. What sets Dr. Moshe Tress apart is his unwavering commitment to patient care. He takes a personalized approach to treatment, taking the time to listen to each patient's concerns and goals. Dr. Tress believes in fostering open communication and building trusting relationships with his patients, ensuring they feel supported and comfortable throughout their orthodontic journey. With

Stephanie Nelson, Ophthalmic technician and [email protected] Ophthalmic Technicianwith years of providing exceptional patient care. Effective listening to and recording of the medical history of the patient. Hands on experience assisting both ophthalmologists in minor surgeries and Mohs microscopic surgeries. Experienced in assisting the doctors before, during and after exams, including specialized testing. Work Experience. Ophthalmic Technician/Scribe • Sebastopol Ophthalmology and DermatologyLed patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data. Documented present problems, current medications, supplements

personalised customer communication strategies using the company's CRM tool. Emergency Department Nurse • Cheng Gung Memorial Hospital Linkou Taiwan JulJul 2016 ; DecJan 2023 Collaborated with various emergency department (ED) professionals to ensure effective patient care. Performed medical procedures, such as ECG, venepuncture, cardiac monitoring. Provided emergency medical care with the capacity of 3,700 beds, 100,000 annual admissions, and 200,000 annual ED visits in Taiwan. Newborn Nursery Nurse • Chung Shan Hospital Taiwan MayJul 2018 Assisted mothers with breastfeeding techniques. Provided care for sick newborns and premature babies, and gave updates to the parents

Dr Michael Sawaf Dr. Michael Sawaf stands at the forefront of transformative dental care, redefining the standards of precision in Orthodontics & Dentofacial Orthopedics. He lives in Brentwood, TN, a suburb close to Nashville and Franklin, TN where he practices. He used to practice in Knoxville. Nestled in the heart of Franklin, TN, his distinguished practice is not merely a clinic but a testament to a career driven by academic excellence, diverse experiences, and an unyielding commitment to setting new benchmarks in patient care. Born in the enchanting city of Catania, Dr. Sawaf's early