CakeResume Talent Search

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4-6 years
6-10 years
10-15 years
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Past
Support Retail Specialist @Teletech
2022 ~ 2024
Within one month
Word
Google Sheets
Google Drive
Unemployed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
TESDA: Technical Education and Skills Development Authority
Introduction to Caregiving
Avatar of Mai Ki.
Avatar of Mai Ki.
Data Entry Specialist/Booking Agent @E-assist Virtual Outsourcing Services
2020 ~ Present
E-assist Virtual Outsourcing Services/Data Entry Specialist
Within one year
Christine Maike · Virtual Assistant · Customer Service Representative· Data Entry Specialist· ESL Teacher Cebu City, Cebu, Philippines Personal Details Date of birth: November 7, 1995 Gender: Female Nationality: Filipino Civil Status: Single Skills Email Management Calendar Management Chat Support Data Entry Shopify VA Microsoft Office/Google Docs Administrative Skills Work Experience Data Entry Specialist/Booking Agent • E-assist Virtual Outsourcing Services NovemberPresent As a Data Entry Specialist/Booking Agent, I was tasked with performing more essential transportation tasks. Tasks include quoting customer requests, tracking shipments, scheduling pending shipments, tracking and tracing existing shipments and shipment updates to
Interpersonal Skills
Ability To Work Under Pressure
Project Completion
Full-time / Remote Only
4-6 years
Cebu Technological University
Bachelor of Science in Development
Avatar of the user.
Avatar of the user.
Freelance (NFT Discord Moderator) @JRNY Club
2022 ~ Present
Customer Service Representative/Administrative Staff
More than one year
Marketing
Microsoft Office
Google Drive
Full-time / Interested in working remotely
6-10 years
Aphrodite Training and Assessement Services
Call Center Training NCII
Avatar of Retno Widiantoro.
Avatar of Retno Widiantoro.
Customer Experience & Support Logistic @Janio Asia
2020 ~ Present
Customer Success / Marketing Specialist / Account Executive / Operation / Community
Within three months
up customer cases/inquiry. Make report lost parcel to the client and followed up with the claims team. Outbound email/calls to the client regarding the delivery exception (Bad address/Rejected by the consignee/Prohibited items). A day 30/ticket. Customer Support ECommerce PT Bimasakti Multi Sinergi, Indonesia • OctoberJune 2020 Interaction with customers using multiple channels, such as: Calls: Both Inbound & Outbound, Live Chat, Freshdesk email, WhatsApp Business, Social Media Platform. Monitoring and ensuring all payment/order from customers running well with helpdesk tools (CPanel/API), and minimizing
Excel
Email Management
Email Support
Employed
Full-time / Interested in working remotely
4-6 years
University Technology of Yogyakarta, Indonesia
Informathics
Avatar of the user.
Full-time / Interested in working remotely
6-10 years
Avatar of Payal Prajapati.
Avatar of Payal Prajapati.
Software Developer @Siemens Technology
2018 ~ Present
Software Developer
More than one year
on in-built tools to help ease the process for the development teams. Have working Experience with TFS server, MTM. Worked with PSExec tool to execute test cases on remote machines for verifying remote assist related test cases. [2 machines are involved for such scenarios]. Projects : Support Soft - A self-heal plus assisted support product. The product has both desktop and web applications. It is a highly technical product which contains modules like Chat Support, Ticket Request System, Account Management, Remote Support and self-heal. Centralized Run Environment - Project uses TCM.exe
Automation Framework Development
Team Foundation Server
Powershell Scripting
Full-time / Interested in working remotely
4-6 years
Krupajal Engineering College
Bachelor of Technology B.Tech. Computer Science and Engineering
Avatar of Kim Anh.
Avatar of Kim Anh.
Past
Cook @Scmc clubhouse
2023 ~ 2024
Cook
Within three months
cuối năm Support the team to prepare ingredients for cooking for year-end parties and events Baker • Petit coffee and bread thángtháng| partime job Hỗ trợ công việc nướng bánh vào ca đêm với sự sắp sếp của quản lý . Đảm bảo sản phẩm bánh đúng số lượng và chất lượng Support baking work on night shift . Make sure bread products are correct and quality Demi • Minamoto Japanesse restaurant thángtháng| hot-cold kitchen Chịu trách nhiệm làm cá , sushi , sashimi . Kiểm tra hàng hoá và kiểm kê số lượng tồn kho hàng tháng để vừa đánh ứng
Excel
PowerPoint
word
Unemployed
Open to opportunities
Full-time / Not interested in working remotely
4-6 years
Cet
Bếp
Avatar of Brahian Steveen Giraldo Medina.
Senior Web Developer
More than one year
and development of the new projects. Analysis and compilation of requirements. Develop new functionality to applications in production. Management of MySQL databases. Creation of web services (SOAP, REST) Studies Universidad Autónoma de Occidente, 2013 Computer technologist Idioms Native Spanish Intermediate English Projects ChatPlus Application to give support (CHAT) in real time Backend: API rest with NodeJs, Express, mongoDB and WebSockets with (Socket.io) Frontend: Angular 4, TypeScript, JavaScript, HTML, CSS Creation of a widget to embed the chat in the different clients Pymes+2 Accounting software Develop different modules that make up the application
Node.js
PHP
JavaScript
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Universidad Autonoma de Occidente
Informatica
Avatar of Jonathan.
Offline
Avatar of Jonathan.
Offline
Consultant – Owner @亮點顧問有限公司 - Enlightened Consulting
2018 ~ Present
Consultant - Owner
Within one month
enlightenedservices.org - Provide wealth solutions to clients – https://brighttrades.net General Manager • 波思貝有限公司 - Posebay AugustApril 2023 Marketing agency - Hire and manage a marketing team : marketing manager, operations manager, and customer service agents and manager. - Set up and manage live chat, advertising, support ticketing, social media, SEO & build websites - Manage client's marketing budget in the cryptocurrency, casino and camping industries Finance Manager • Iron Group SeptemberOctoberHired and mentored accountants & payment-assistant - Centralized consolidation and month-end processes across all entities which caused closing and consolidation times to be halved.
Communication
CRM
Digital Marketing
Employed
Full-time / Interested in working remotely
6-10 years
Chartered Institute of Management Accountants
Certificate in Business Accounting
Avatar of Zahid Saleem.
Avatar of Zahid Saleem.
Freelancer @Freelancer at PeoplePerHour
2023 ~ Present
Within one year
saleem/ Work Experience FebruaryPresent Lahore, Pakistan Freelancer at PeoplePerHour https://www.peopleperhour.com/freelancer/business/zahid-saleem-customer-support-email-support-qvwaymm#offers Market research & Sales (Remote), Lead Generate (Remote), Appointment Setter (Remote), Data Entry & Research (Remote), Customer Service (Remote), Customer Support - Live Chat, Email handling & Phone Calls (Remote), Virtual Assistant (Remote), Debt Collector (6 month project - Remote), Complaints Handling (Remote), Social media Post Creation (Posts, Videos at Canva), Virtual Assistant Business Development JanJan 2023 Lahore, Pakistan Customer Support Supervisor Digital Billing Services Leading a team & managing customer service representatives.
Canva
Google Drive
Communication
Employed
Full-time / Interested in working remotely
10-15 years
University of the Punjab
Sociology

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Consultant - Owner
亮點顧問有限公司 - Enlightened Consulting
2018 ~ Present
Taipei, Taiwan
Professional Background
Current status
Employed
Job Search Progress
Professions
Accountant / Treasurer, Financial Analyst, Digital Marketer
Fields of Employment
Accounting, Finance, Marketing / Communications
Work experience
10-15 years work experience (6-10 years relevant)
Management
I've had experience in managing 1-5 people
Skills
Communication
CRM
Digital Marketing
SEO
Wordpress
Canva
Languages
English
Native or Bilingual
Dutch
Native or Bilingual
French
Professional
Chinese
Intermediate
Job search preferences
Positions
Consultant - Owner
Job types
Full-time
Locations
Taipei, Taiwan
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
Chartered Institute of Management Accountants
Major
Certificate in Business Accounting
Print

Jonathan

I am a driven business consultant who challenges and improves existing processes and systems. I enjoy setting and accomplishing challenges for myself and with my team.

My expertise lies in MS Excel, financial analysis, cash flow management, budgeting, accounting, SEO, Wordpress, Digital marketing and multilevel communication in Dutch, French and English.

  Taipei City, Taiwan      

Work Experience

Consultant – Owner  •  亮點顧問有限公司 - Enlightened Consulting

November 2018 - Present

- Maximized European business clients’ financial efficiency:
- Standardized consolidation & Guided local accountants, CFO & shareholders
- Streamlined cashflow, P&L, budgeting, payments, overhead reporting
- Boosted profitability by analysing P&L and slashing costs across ecommerce companies by at least 20%
- Analysed PSP/acquirer data which resulted in the collection of reserves +80k EUR
- Digital marketing services (Wordpress, affiliate marketing, content creation and SEO)
- Business management and consultancy services – https://enlightenedservices.org
- Provide wealth solutions to clients – https://brighttrades.net

General Manager  •  波思貝有限公司 - Posebay

August 2022 - April 2023

Marketing agency
- Hire and manage a marketing team : marketing manager, operations manager, and customer
service agents and manager.
- Set up and manage live chat, advertising, support ticketing, social media, SEO & build websites
- Manage client's marketing budget in the cryptocurrency, casino and camping industries

Finance Manager  •  Iron Group

September 2017 - October 2018

- Hired and mentored accountants & payment-assistant
- Centralized consolidation and month-end processes across all entities which caused closing and consolidation times to be halved.
- Project management: Headed implementation of Concur to accelerate month-end closing
- Developed forecasts and budget for all aspects of the P&L & Balance sheet
- Financial control: Screened all balance sheets, P&L, payments, revenue and VAT calculations

Accountant  •  Iron Group

September 2016 - September 2017

- Optimised cash flow forecast accuracy through debtor reconciliations and expense forecasting
- Forged relationships with lawyers, auditors, local tax authorities NL, UK & IRL
- Cut time spent by 14 finance staff on month-end processes by creating excel functions and
macro's/VBA to automate revenue, accrual and journal creation
- Decrease Sage X3 & XRT implementation costs by at least 5k GBP by using VBA to transfer data
- Entered all accounting entries AR, AP & GL to produce P&L, Balance sheet and declare taxes

Group Finance Assistant  •  Onefinestay

November 2015 - September 2016

- Led consolidation, capital expenditure, stock usage procedures and analysis across the group
and reported findings to senior management. Included macro's to improve everyone's work.
- Minimised chargebacks, rejection rates and cash reporting errors through analysis of PSP data.
- Balance sheet reconciliations incl. bank, prepayments, interco & fx
- Expense allocations by city cost centre (in Xero) and revenue reconciliations

Credit Controller  •  Kuoni

December 2014 - November 2015

- Accelerated the collection, allocation and analysis of accounts worth 3m EUR/month
- Built relationships with customers and sales in French and English
- Created macro's (VBA) that send email statements to client's which saved hours for 15 people.

English Teacher  •  Kuoni

October 2013 - December 2014

Oct 2013 - Dec 2014 gap year, Gjun (Taipei, Taiwan) ,

Accounts assistant  •  Interoute

December 2012 - October 2013

- Analysed credit reports/annual reports to accept or reject prospective client's
- Advised account managers and client's in French, Dutch & English
- Collected up to 2.5m EUR/month by resolving disputes e.g. a payment plan, credit notes, etc.
- Improve own and colleagues' efficiency by creating macro's/add-ins

Marketing Assistant - Voluntary Internship  •  Society

June 2012 - September 2012

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

Financial Advisor  •  Ergo Insurance

February 2011 - May 2011

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

Education

2015 - 2015

Chartered Institute of Management Accountants

Certificate in Business Accounting

2011 - 2012

Nottingham Trent University

Finance,Economics

2008 - 2011

Ghent University College

Business Administration

2000 - 2008

Wispelberg High school

Mathematics,Science

Skills


  • Communication
  • Forecasts
  • Analysis
  • CRM
  • Accounting Softwares
  • Ms. Excel
  • VBA
  • Accounting
  • Digital Marketing
  • Office 365
  • Sage Accounting Software
  • Oracle
  • Microsoft Dynamics

Languages


  • English — Native or Bilingual
  • Dutch — Native or Bilingual
  • French — Professional
  • Chinese — Intermediate
Resume
Profile

Jonathan

I am a driven business consultant who challenges and improves existing processes and systems. I enjoy setting and accomplishing challenges for myself and with my team.

My expertise lies in MS Excel, financial analysis, cash flow management, budgeting, accounting, SEO, Wordpress, Digital marketing and multilevel communication in Dutch, French and English.

  Taipei City, Taiwan      

Work Experience

Consultant – Owner  •  亮點顧問有限公司 - Enlightened Consulting

November 2018 - Present

- Maximized European business clients’ financial efficiency:
- Standardized consolidation & Guided local accountants, CFO & shareholders
- Streamlined cashflow, P&L, budgeting, payments, overhead reporting
- Boosted profitability by analysing P&L and slashing costs across ecommerce companies by at least 20%
- Analysed PSP/acquirer data which resulted in the collection of reserves +80k EUR
- Digital marketing services (Wordpress, affiliate marketing, content creation and SEO)
- Business management and consultancy services – https://enlightenedservices.org
- Provide wealth solutions to clients – https://brighttrades.net

General Manager  •  波思貝有限公司 - Posebay

August 2022 - April 2023

Marketing agency
- Hire and manage a marketing team : marketing manager, operations manager, and customer
service agents and manager.
- Set up and manage live chat, advertising, support ticketing, social media, SEO & build websites
- Manage client's marketing budget in the cryptocurrency, casino and camping industries

Finance Manager  •  Iron Group

September 2017 - October 2018

- Hired and mentored accountants & payment-assistant
- Centralized consolidation and month-end processes across all entities which caused closing and consolidation times to be halved.
- Project management: Headed implementation of Concur to accelerate month-end closing
- Developed forecasts and budget for all aspects of the P&L & Balance sheet
- Financial control: Screened all balance sheets, P&L, payments, revenue and VAT calculations

Accountant  •  Iron Group

September 2016 - September 2017

- Optimised cash flow forecast accuracy through debtor reconciliations and expense forecasting
- Forged relationships with lawyers, auditors, local tax authorities NL, UK & IRL
- Cut time spent by 14 finance staff on month-end processes by creating excel functions and
macro's/VBA to automate revenue, accrual and journal creation
- Decrease Sage X3 & XRT implementation costs by at least 5k GBP by using VBA to transfer data
- Entered all accounting entries AR, AP & GL to produce P&L, Balance sheet and declare taxes

Group Finance Assistant  •  Onefinestay

November 2015 - September 2016

- Led consolidation, capital expenditure, stock usage procedures and analysis across the group
and reported findings to senior management. Included macro's to improve everyone's work.
- Minimised chargebacks, rejection rates and cash reporting errors through analysis of PSP data.
- Balance sheet reconciliations incl. bank, prepayments, interco & fx
- Expense allocations by city cost centre (in Xero) and revenue reconciliations

Credit Controller  •  Kuoni

December 2014 - November 2015

- Accelerated the collection, allocation and analysis of accounts worth 3m EUR/month
- Built relationships with customers and sales in French and English
- Created macro's (VBA) that send email statements to client's which saved hours for 15 people.

English Teacher  •  Kuoni

October 2013 - December 2014

Oct 2013 - Dec 2014 gap year, Gjun (Taipei, Taiwan) ,

Accounts assistant  •  Interoute

December 2012 - October 2013

- Analysed credit reports/annual reports to accept or reject prospective client's
- Advised account managers and client's in French, Dutch & English
- Collected up to 2.5m EUR/month by resolving disputes e.g. a payment plan, credit notes, etc.
- Improve own and colleagues' efficiency by creating macro's/add-ins

Marketing Assistant - Voluntary Internship  •  Society

June 2012 - September 2012

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

Financial Advisor  •  Ergo Insurance

February 2011 - May 2011

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

Education

2015 - 2015

Chartered Institute of Management Accountants

Certificate in Business Accounting

2011 - 2012

Nottingham Trent University

Finance,Economics

2008 - 2011

Ghent University College

Business Administration

2000 - 2008

Wispelberg High school

Mathematics,Science

Skills


  • Communication
  • Forecasts
  • Analysis
  • CRM
  • Accounting Softwares
  • Ms. Excel
  • VBA
  • Accounting
  • Digital Marketing
  • Office 365
  • Sage Accounting Software
  • Oracle
  • Microsoft Dynamics

Languages


  • English — Native or Bilingual
  • Dutch — Native or Bilingual
  • French — Professional
  • Chinese — Intermediate