Tien Chun Tsai (Jun) 蔡典均 * EN/ CH Resume Having 5 years of entrepreneurial experiences in brand and product development, I am currently working as a marketing supervisor responsible for project management, event planning and content creating. I am looking for my next opportunity to thrive in a content building, strategy planning position. As a results-driven problem-solver, I am comfortable with coordinating and leading diverse teams in a cross-functional environment. 目前於 任職於高級女包皮件品牌 擔任行銷主管。負責

for intricate challenges to yield customer success. Leading diverse engineering teams, my focus revolves around ensuring code quality, best practices, and aligning strategies with overarching business objectives. My expertise spans C#, Elasticsearch, and architecting service frameworks to bring a product vision to life. I excel in leading both new initiatives and optimizing long-standing projects, leveraging RESTful and GraphQL APIs, robust database structures to propel product milestones forward. Raleigh, NC, USA Work Experience Senior Software Engineering Manager • Definitive Healthcare SeptemberPresent - Led and mentored 8 to 12 cross-functional engineers, fostering expertise and collaboration across teams

Experience • BeatO DecemberPresent Customer Experience Strategy: Develop and implement a comprehensive omnichannel CX strategy, aligning with the company's P&L objectives. Successfully identified and filled process gaps across all touchpoints, enhancing customer interactions from pre-purchase to post-refund stages. Team Management and Leadership: Leading and managing diverse customer-facing teams, including Chat, Voice, Email, Retention, Activation, Social Media Escalation, Legal/Founder's Escalations, Medicine/Lab Test, and Customer Success-Care & Doctor team to improve the first interaction of subscription customers. Conducting effective 1:1 meetings, coaching, and mentorship to drive team performance, career

to-market execution Taipei, Taiwan < > London, UK https://www.linkedin.com/in/itsjimmy/ [email protected] Work experience Senior Product Manager [Consumer NB & Gaming ] • ASUSTeK Computer Indonesia JulDec 2023 | Jakarta, Indonesia Key responsibilities & Achievements - #business management #business development #team leading #cross-functional organizing #vendor management Orchestrated cro ss-func tional initiatives across Product Management, Sales, and Marketing departments, strategically developing and executing robust go-to-market strategies amidst a challenging post-pandemic market downturn. Collaborated closely with teams to achieve exceptional outcomes, including exceeding the

Shahmir Alam Full Stack Developer I'm an experienced Full Stack Developer with 8 years experience. Skilled in crafting dynamic web applications. I'm proficient across various programming languages, frameworks, and databases. My expertise spans both frontend and backend development and deployment. Enabling seamless collaboration within diverse teams and ensuring top-notch results. Now, I'm eager to join a vibrant team dedicated to pushing the boundaries of software development through innovation and excellence. Islamabad [email protected] OCTWork Experience JunePresent Project Manager NextTier As a Project Manager at NextTier, I drove

workshops with aroundattendees. Recruiter (External Consultant Contract) Synaptics • DecNov 2022 • Taipei, Taiwan Conducted the full-cycle talent acquisition process for the human-interface business unit and recruited 9 senior talents, including Staff Firmware Engineer, Senior System Engineer, Program Manager, Test Engineer, etc. Collaborated closely with hiring managers from diverse teams to understand specific business needs and ensure the quality and efficiency of recruitment. Successfully organized the first summer internship program and recruited 3 students from 90+ applicants. Supported talent engagement projects and activities such as employee feedback collection and year-end banquet. Community & Partnership

Zina Hampton Experienced Adjunct Faculty Member and HR Executive South Carolina, USA Experienced Adjunct Faculty Member and HR Executive https://www.zinahampton.com/ A South Carolina-based adjunct faculty member and HR executive, Zina Hampton has more than 20 years of experience in organizational leadership and change management. Her background encompasses roles at public sector and academic institutions, where she has led diverse teams and guided business units toward new levels of success. Through these endeavors, Zina Hampton established a track record of conducting productive analyses of critical business strategies and workforce succession