CakeResume 找人才
进阶搜寻
On
没有符合的项目。
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
Software Developer Analyst @Accenture2016 ~ 2018
・
Senior Robotic Process Automation Developer
超過一年
Indrajeet Roy Associate Consultant Automation Developer New Delhi, Delhi, India Analytical Robotic Process Automation Developer with around 8 years of experience designing and building Robotic Process Automation projects. An autonomous worker committed to providing high-quality services. Proficient in Blue Prism, Excel VBA, Python 3 Scripting along with VB.Net , C#.Net and ASP.net and in possession of a Bachelor’s in Computer Application from Indira Gandhi National Open University. Work Experience Associate Consultant - Automation Developer • Northern Trust Corporation FebruaryPresent 1) Working on software using C# to track the amount of
就职中
全职 / 对远端工作有兴趣
4 到 6 年
Indira Gandhi National Open University
・
Computer Applications
离线
离线
Customer Success Engineeer @Rigor2019 ~ 2020
・
Project Lead / Tech Lead / Team Lead / Technical Manager
超過一年
development. Strengths are in business acumen, drive for results, self-knowledge, customer-savvy, learning on the fly, and intellectual horsepower. Core Strengths Systems: Ubuntu, RedHat, Mac OSX, Windows Web Based Applications: Trello, Basecamp, SparkCentral, Zopim, JIRA, Confluence Programming Languages: Python, Ruby Frameworks: Ruby on Rails Certifications Apple Certified Technical Coordinator -- April 2013 Apple Certified Support Professional -- May 2013 Education Northern Virginia Community College; Annandale, Va — A.S of Biology, 2012 Thomas Edison State College; Trenton, NJ — B.S. of Information Technology, Present Experience CUSTOMER SUPPORT ENGINEER , DIGITALOCEAN; NEW YORK CITY —PRESENT Developing a consistent and
就职中
全职 / 我只想远端工作
10 到 15 年
Thomas Edison State University
・
Information Technology最轻量、快速的招募方案，数百家企业的选择
搜寻简历，主动联系求职者，提升招募效率。
- 浏览所有搜寻结果
- 每日可无限次数开启陌生对话
- 搜尋僅開放付費企業檢視的简历
- 检视使用者信箱 & 电话
搜寻技巧
1
Search a precise keyword combination
senior backend php
2
Use quotes to search for an exact phrase
"business development"
3
Use the minus sign to eliminate results containing certain words
UI designer -UX
职场能力评价定义
专业技能
该领域中具备哪些专业能力（例如熟悉 SEO 操作，且会使用相关工具）。
问题解决能力
能洞察、分析问题，并拟定方案有效解决问题。
变通能力
遇到突发事件能冷静应对，并随时调整专案、客户、技术的相对优先序。
沟通能力
有效传达个人想法，且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序，有效运用时间，准时完成工作内容。
团队合作能力
具有向心力与团队责任感，愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展，有效引领团队采取行动，达成共同目标。
专业背景
目前状态
就职中
求职阶段
专业
客户成功经理
产业
工作年资
10 到 15 年
管理经历
技能
语言能力
English
・
母语或双语
Korean
・
初阶
求职偏好
希望获得的职位
Project Lead / Tech Lead / Team Lead / Technical Manager
预期工作模式
全职
期望的工作地点
Salt Lake City, UT, USA, Seattle, WA, USA, Portland, OR, USA
远端工作意愿
我只想远端工作
接案服务
是，我利用业余时间接案
学历
学校
Thomas Edison State University
主修科系
Information Technology
Joshu
a E Dunbar
Customer Support Evangelist
Location: Washington, D.C.
Email: [email protected]
Linkedin
Github
Summary
Accomplished customer support engineer with proven track record of customer satisfaction, quality assurance, and technical workshop development. Strengths are in business acumen, drive for results, self-knowledge, customer-savvy, learning on the fly, and intellectual horsepower.
Core Strengths
Systems: Ubuntu, RedHat, Mac OSX, Windows
Web Based Applications: Trello, Basecamp, SparkCentral, Zopim, JIRA, Confluence
Programming Languages: Python, Ruby
Frameworks: Ruby on Rails
Certifications
Education
Northern Virginia Community College; Annandale, Va — A.S of Biology, 2012
Thomas Edison State College; Trenton, NJ — B.S. of Information Technology, Present
Experience
CUSTOMER SUPPORT ENGINEER, DIGITALOCEAN; NEW YORK CITY — 2014 - PRESENT
a E Dunbar Customer Support Evangelist
Location: Washington, D.C.
Email: [email protected]
Github
Summary
Accomplished customer support engineer with proven track record of customer satisfaction, quality assurance, and technical workshop development. Strengths are in business acumen, drive for results, self-knowledge, customer-savvy, learning on the fly, and intellectual horsepower.
Core Strengths
Systems: Ubuntu, RedHat, Mac OSX, Windows
Web Based Applications: Trello, Basecamp, SparkCentral, Zopim, JIRA, Confluence
Programming Languages: Python, Ruby
Frameworks: Ruby on Rails
Certifications
Apple Certified Technical Coordinator -- April 2013
Apple Certified Support Professional -- May 2013
Education
Northern Virginia Community College; Annandale, Va — A.S of Biology, 2012
Thomas Edison State College; Trenton, NJ — B.S. of Information Technology, Present
Experience
CUSTOMER SUPPORT ENGINEER, DIGITALOCEAN; NEW YORK CITY — 2014 - PRESENT
- Developing a consistent and accurate system with abuse team involving detection of floods, improved customer expectations, and documentation for increased acumen.
- Created the CSAT and NPS system that lead to more accurate tracking of customer relationships and providing analytics to the company.
- Improved multiple aspects of the customer experience via feedback. Aiming on improving customer on-boarding, handling of abuse, and first response.
CUSTOMER SUPPORT ENGINEER, WITOPIA; RESTON, VA — 2013 - PRESENT
- Coaching and mentoring third shift in communication and troubleshooting techniques leading to average of 10 minute chat times, and lower escalation requests.
- Providing feedback to third shift on chats and email based client interactions leading to higher client retention and satisfaction
- Highest performance in company for client retention rate, sales, and satisfaction on third shift
BUSINESS SPECIALIST, APPLE; MCLEAN, VA — 2011 - 2013
- Top lead generator on a team of six bringing in an average of 1000 warm leads a quarter.
- Spearheaded information technology action plans that integrate post-sale solutions involving big picture understanding of networking, deployment, and security.
- Lead business workshops team of five and created the template for market wide adoption of B2B technical workshops throughout the five store market.
Joshua E Dunbar
Customer Support Evangelist
Location: Washington, D.C.
Email: [email protected]
Linkedin
Github
Summary
Accomplished customer support engineer with proven track record of customer satisfaction, quality assurance, and technical workshop development. Strengths are in business acumen, drive for results, self-knowledge, customer-savvy, learning on the fly, and intellectual horsepower.
Core Strengths
Systems: Ubuntu, RedHat, Mac OSX, Windows
Web Based Applications: Trello, Basecamp, SparkCentral, Zopim, JIRA, Confluence
Programming Languages: Python, Ruby
Frameworks: Ruby on Rails
Certifications
Education
Northern Virginia Community College; Annandale, Va — A.S of Biology, 2012
Thomas Edison State College; Trenton, NJ — B.S. of Information Technology, Present
Experience
CUSTOMER SUPPORT ENGINEER, DIGITALOCEAN; NEW YORK CITY — 2014 - PRESENT
a E Dunbar Customer Support Evangelist
Location: Washington, D.C.
Email: [email protected]
Github
Summary
Accomplished customer support engineer with proven track record of customer satisfaction, quality assurance, and technical workshop development. Strengths are in business acumen, drive for results, self-knowledge, customer-savvy, learning on the fly, and intellectual horsepower.
Core Strengths
Systems: Ubuntu, RedHat, Mac OSX, Windows
Web Based Applications: Trello, Basecamp, SparkCentral, Zopim, JIRA, Confluence
Programming Languages: Python, Ruby
Frameworks: Ruby on Rails
Certifications
Apple Certified Technical Coordinator -- April 2013
Apple Certified Support Professional -- May 2013
Education
Northern Virginia Community College; Annandale, Va — A.S of Biology, 2012
Thomas Edison State College; Trenton, NJ — B.S. of Information Technology, Present
Experience
CUSTOMER SUPPORT ENGINEER, DIGITALOCEAN; NEW YORK CITY — 2014 - PRESENT
- Developing a consistent and accurate system with abuse team involving detection of floods, improved customer expectations, and documentation for increased acumen.
- Created the CSAT and NPS system that lead to more accurate tracking of customer relationships and providing analytics to the company.
- Improved multiple aspects of the customer experience via feedback. Aiming on improving customer on-boarding, handling of abuse, and first response.
CUSTOMER SUPPORT ENGINEER, WITOPIA; RESTON, VA — 2013 - PRESENT
- Coaching and mentoring third shift in communication and troubleshooting techniques leading to average of 10 minute chat times, and lower escalation requests.
- Providing feedback to third shift on chats and email based client interactions leading to higher client retention and satisfaction
- Highest performance in company for client retention rate, sales, and satisfaction on third shift
BUSINESS SPECIALIST, APPLE; MCLEAN, VA — 2011 - 2013
- Top lead generator on a team of six bringing in an average of 1000 warm leads a quarter.
- Spearheaded information technology action plans that integrate post-sale solutions involving big picture understanding of networking, deployment, and security.
- Lead business workshops team of five and created the template for market wide adoption of B2B technical workshops throughout the five store market.