CakeResume 找人才
進階搜尋
On
沒有符合的項目。
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
Software Developer Analyst @Accenture2016 ~ 2018
・
Senior Robotic Process Automation Developer
超過一年
Indrajeet Roy Associate Consultant Automation Developer New Delhi, Delhi, India Analytical Robotic Process Automation Developer with around 8 years of experience designing and building Robotic Process Automation projects. An autonomous worker committed to providing high-quality services. Proficient in Blue Prism, Excel VBA, Python 3 Scripting along with VB.Net , C#.Net and ASP.net and in possession of a Bachelor’s in Computer Application from Indira Gandhi National Open University. Work Experience Associate Consultant - Automation Developer • Northern Trust Corporation FebruaryPresent 1) Working on software using C# to track the amount of
就職中
全職 / 對遠端工作有興趣
4 到 6 年
Indira Gandhi National Open University
・
Computer Applications
離線
離線
Customer Success Engineeer @Rigor2019 ~ 2020
・
Project Lead / Tech Lead / Team Lead / Technical Manager
超過一年
development. Strengths are in business acumen, drive for results, self-knowledge, customer-savvy, learning on the fly, and intellectual horsepower. Core Strengths Systems: Ubuntu, RedHat, Mac OSX, Windows Web Based Applications: Trello, Basecamp, SparkCentral, Zopim, JIRA, Confluence Programming Languages: Python, Ruby Frameworks: Ruby on Rails Certifications Apple Certified Technical Coordinator -- April 2013 Apple Certified Support Professional -- May 2013 Education Northern Virginia Community College; Annandale, Va — A.S of Biology, 2012 Thomas Edison State College; Trenton, NJ — B.S. of Information Technology, Present Experience CUSTOMER SUPPORT ENGINEER , DIGITALOCEAN; NEW YORK CITY —PRESENT Developing a consistent and
就職中
全職 / 我只想遠端工作
10 到 15 年
Thomas Edison State University
・
Information Technology最輕量、快速的招募方案，數百家企業的選擇
搜尋履歷，主動聯繫求職者，提升招募效率。
- 瀏覽所有搜尋結果
- 每日可無限次數開啟陌生對話
- 搜尋僅開放付費企業檢視的履歷
- 檢視使用者信箱 & 電話
搜尋技巧
1
嘗試搜尋最精準的關鍵字組合
資深 後端 php laravel
2
將須完全符合的字詞放在雙引號中
"社群行銷"
3
在不想搜尋到的字詞前面加上減號，如果想濾掉中文字，需搭配雙引號使用 (-"人資")
UI designer -UX
職場能力評價定義
專業技能
該領域中具備哪些專業能力（例如熟悉 SEO 操作，且會使用相關工具）。
問題解決能力
能洞察、分析問題，並擬定方案有效解決問題。
變通能力
遇到突發事件能冷靜應對，並隨時調整專案、客戶、技術的相對優先序。
溝通能力
有效傳達個人想法，且願意傾聽他人意見並給予反饋。
時間管理能力
了解工作項目的優先順序，有效運用時間，準時完成工作內容。
團隊合作能力
具有向心力與團隊責任感，願意傾聽他人意見並主動溝通協調。
領導力
專注於團隊發展，有效引領團隊採取行動，達成共同目標。
專業背景
目前狀態
就職中
求職階段
專業
客戶成功經理
產業
工作年資
10 到 15 年
管理經歷
技能
語言能力
English
・
母語或雙語
Korean
・
初階
求職偏好
希望獲得的職位
Project Lead / Tech Lead / Team Lead / Technical Manager
預期工作模式
全職
期望的工作地點
Salt Lake City, UT, USA, Seattle, WA, USA, Portland, OR, USA
遠端工作意願
我只想遠端工作
接案服務
是，我利用業餘時間接案
學歷
學校
Thomas Edison State University
主修科系
Information Technology
Joshu
a E Dunbar
Customer Support Evangelist
Location: Washington, D.C.
Email: [email protected]
Linkedin
Github
Summary
Accomplished customer support engineer with proven track record of customer satisfaction, quality assurance, and technical workshop development. Strengths are in business acumen, drive for results, self-knowledge, customer-savvy, learning on the fly, and intellectual horsepower.
Core Strengths
Systems: Ubuntu, RedHat, Mac OSX, Windows
Web Based Applications: Trello, Basecamp, SparkCentral, Zopim, JIRA, Confluence
Programming Languages: Python, Ruby
Frameworks: Ruby on Rails
Certifications
Education
Northern Virginia Community College; Annandale, Va — A.S of Biology, 2012
Thomas Edison State College; Trenton, NJ — B.S. of Information Technology, Present
Experience
CUSTOMER SUPPORT ENGINEER, DIGITALOCEAN; NEW YORK CITY — 2014 - PRESENT
a E Dunbar Customer Support Evangelist
Location: Washington, D.C.
Email: [email protected]
Github
Summary
Accomplished customer support engineer with proven track record of customer satisfaction, quality assurance, and technical workshop development. Strengths are in business acumen, drive for results, self-knowledge, customer-savvy, learning on the fly, and intellectual horsepower.
Core Strengths
Systems: Ubuntu, RedHat, Mac OSX, Windows
Web Based Applications: Trello, Basecamp, SparkCentral, Zopim, JIRA, Confluence
Programming Languages: Python, Ruby
Frameworks: Ruby on Rails
Certifications
Apple Certified Technical Coordinator -- April 2013
Apple Certified Support Professional -- May 2013
Education
Northern Virginia Community College; Annandale, Va — A.S of Biology, 2012
Thomas Edison State College; Trenton, NJ — B.S. of Information Technology, Present
Experience
CUSTOMER SUPPORT ENGINEER, DIGITALOCEAN; NEW YORK CITY — 2014 - PRESENT
- Developing a consistent and accurate system with abuse team involving detection of floods, improved customer expectations, and documentation for increased acumen.
- Created the CSAT and NPS system that lead to more accurate tracking of customer relationships and providing analytics to the company.
- Improved multiple aspects of the customer experience via feedback. Aiming on improving customer on-boarding, handling of abuse, and first response.
CUSTOMER SUPPORT ENGINEER, WITOPIA; RESTON, VA — 2013 - PRESENT
- Coaching and mentoring third shift in communication and troubleshooting techniques leading to average of 10 minute chat times, and lower escalation requests.
- Providing feedback to third shift on chats and email based client interactions leading to higher client retention and satisfaction
- Highest performance in company for client retention rate, sales, and satisfaction on third shift
BUSINESS SPECIALIST, APPLE; MCLEAN, VA — 2011 - 2013
- Top lead generator on a team of six bringing in an average of 1000 warm leads a quarter.
- Spearheaded information technology action plans that integrate post-sale solutions involving big picture understanding of networking, deployment, and security.
- Lead business workshops team of five and created the template for market wide adoption of B2B technical workshops throughout the five store market.
Joshua E Dunbar
Customer Support Evangelist
Location: Washington, D.C.
Email: [email protected]
Linkedin
Github
Summary
Accomplished customer support engineer with proven track record of customer satisfaction, quality assurance, and technical workshop development. Strengths are in business acumen, drive for results, self-knowledge, customer-savvy, learning on the fly, and intellectual horsepower.
Core Strengths
Systems: Ubuntu, RedHat, Mac OSX, Windows
Web Based Applications: Trello, Basecamp, SparkCentral, Zopim, JIRA, Confluence
Programming Languages: Python, Ruby
Frameworks: Ruby on Rails
Certifications
Education
Northern Virginia Community College; Annandale, Va — A.S of Biology, 2012
Thomas Edison State College; Trenton, NJ — B.S. of Information Technology, Present
Experience
CUSTOMER SUPPORT ENGINEER, DIGITALOCEAN; NEW YORK CITY — 2014 - PRESENT
a E Dunbar Customer Support Evangelist
Location: Washington, D.C.
Email: [email protected]
Github
Summary
Accomplished customer support engineer with proven track record of customer satisfaction, quality assurance, and technical workshop development. Strengths are in business acumen, drive for results, self-knowledge, customer-savvy, learning on the fly, and intellectual horsepower.
Core Strengths
Systems: Ubuntu, RedHat, Mac OSX, Windows
Web Based Applications: Trello, Basecamp, SparkCentral, Zopim, JIRA, Confluence
Programming Languages: Python, Ruby
Frameworks: Ruby on Rails
Certifications
Apple Certified Technical Coordinator -- April 2013
Apple Certified Support Professional -- May 2013
Education
Northern Virginia Community College; Annandale, Va — A.S of Biology, 2012
Thomas Edison State College; Trenton, NJ — B.S. of Information Technology, Present
Experience
CUSTOMER SUPPORT ENGINEER, DIGITALOCEAN; NEW YORK CITY — 2014 - PRESENT
- Developing a consistent and accurate system with abuse team involving detection of floods, improved customer expectations, and documentation for increased acumen.
- Created the CSAT and NPS system that lead to more accurate tracking of customer relationships and providing analytics to the company.
- Improved multiple aspects of the customer experience via feedback. Aiming on improving customer on-boarding, handling of abuse, and first response.
CUSTOMER SUPPORT ENGINEER, WITOPIA; RESTON, VA — 2013 - PRESENT
- Coaching and mentoring third shift in communication and troubleshooting techniques leading to average of 10 minute chat times, and lower escalation requests.
- Providing feedback to third shift on chats and email based client interactions leading to higher client retention and satisfaction
- Highest performance in company for client retention rate, sales, and satisfaction on third shift
BUSINESS SPECIALIST, APPLE; MCLEAN, VA — 2011 - 2013
- Top lead generator on a team of six bringing in an average of 1000 warm leads a quarter.
- Spearheaded information technology action plans that integrate post-sale solutions involving big picture understanding of networking, deployment, and security.
- Lead business workshops team of five and created the template for market wide adoption of B2B technical workshops throughout the five store market.