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On
4-6 years
6-10 years
10-15 years
More than 15 years
Electrical Engineer @PT Krisanthium Offset Printing2022 ~ Present
・
System Maintenance Supervisor/Senior System Engineer
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
SMK TARUNA SURABAYA
・
Teknik instalasi tenaga listrkk
Past
FSE @台灣先藝科技股份有限公司ASM2018 ~ 2023
・
客服工程師、設備工程師、製程工程師
Within one month
for that setup and service on-site include troubleshooting, retrofit, service contract, oversea training and certification LV1~3 2020'4-2023'11 ASM CKM team (CRM), coordinator for customer PM kits management (Over 100 sets kits)and FA parts failure rate, weekly meeting with customer manager on-site, damage parts maintenance, repair or 2nd source qualification, internal co-work with Finance set up the annual budget and asset lasting, Sales provide customer feedback and seeks additional available budget, CSR provide year seed stock and parts request forecast, Planner supply chain discuss forecast reasonability and avoidance of excessive parts hoarding , Clean
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
國立高雄應用科技大學
・
Mechanical engineering
Past
Spesialis Custom Motor @Custom Motor Workshop2018 ~ Present
・
Mekanik
Within three months
Dani Andriana Teknisi dan Workshop Spesialis Sebagai teknisi dan mekanik di industri FnB dan lainnya, saya bertanggung jawab atas pemeliharaan dan perbaikan berbagai perangkat dan peralatan. Tugas saya meliputi memastikan kinerja optimal dari peralatan dapur seperti fryer, grill, kompor, dan oven. Selain itu, saya juga dapat menangani perawatan dan perbaikan sistem ventilasi, kipas angin, sistem air, dan mesin pendingin udara. Setiap hari, saya bisa menyiapkan laporan tentang pemeriksaan dan perawatan yang telah dilakukan untuk memastikan semua perangkat berfungsi dengan baik. 📍 Ciamis, Jawa Barat ☎️✉️ [email protected] Pengalaman Kerja Spesialis Custom
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Galuh Ciamis
・
Ilmu Politik
Mechanical Design Drafter @PT. Otopakindo Anugrah, Indonesia2020 ~ 2022
・
Electrical Engineer, Mechanical Engineer
Within one month
for documentation and design replacement parts. Performed site surveys and field measurements. Repair or modify the design of existing machine parts to improve performance and functionality. Section Head of Engineering PT. CS2 Pola Sehat (Beverage Company) 2015年10月年8月 Responsible for the maintenance & repair of Filling Machine , Conveyor, Packaging ensuring their optimal operational performance. Responsible for Utility Equipment (Boiler, Water Treatment, Compressor) to guarantee 24 hours operation. Responsible for usage and availability of spare parts to support maintenance activities efficiently. Plan & schedule maintenance. Understand machine and parts specifications
Studying
・
Open to opportunities
Full-time / Not interested in working remotely
4-6 years
國立台灣科技大學 National Taiwan University of Science and Technology
・
Electrical Engineering - Power SystemSenior Operator DCS Crushing Plant @PT Tambang Semen Sukabumi2014 ~ Present
・
Supervisor Produksi
Within six months
Employed
Full-time / Interested in working remotely
6-10 years
Politeknik Negeri Jakarta
・
Teknik Mesin, Alat Berat
Head of Logistics @PT BIOMASA JAYA ABADI2020 ~ Present
・
Procurement Specialist
Within six months
Portfolio Property Management: Responsible for overseeing, maintaining, and optimizing the company's portfolio of properties in the oil and gas industry, including facilities, land, and infrastructure. Leasing and Contracts: Managing all aspects of property leasing, third-party contract negotiations, and ensuring compliance with applicable regulations and agreements. Property Maintenance and Development: Planning, supervising, and coordinating routine maintenance, repairs, and property development to ensure assets remain in good condition and meet safety standards. Financial Monitoring: Monitoring property budgets, maintenance costs, and financial reporting related to properties, and contributing to budget planning. Regulatory and HSE Compliance: Ensuring that
Employed
Full-time / Not interested in working remotely
6-10 years
University Technology of Surabaya
・
Law
repair supervisor @sadid pipe and equipment company2013 ~ Present
・
Within one year
parham Mechanical supervisor Tehran, Tehran Province, Iran Fluid mechanics engineer 10 years of experience in the field of hydraulics and pneumatics Work Experience repair supervisor • sadid pipe and equipment company AprilPresent Led a team of 21 people Familiar with hydraulic and pneumatic circuits and their repairs and maintenance Repairs of hydraulic and pneumatic cylinders Familiar with hydrostatic tests Service and maintenance of compressed air compressors Operator of overhead cranes EducationIslamic Azad University Fluid mechanics Skills User Experience Microsoft office crane operation hydraulic & pneumatic by Festo Language Persian English
Employed
10-15 years
azad university of sari
・
mechanical engineeringSenior Aeronautical Engineer @Aerolineas Argentinas2018 ~ Present
・
Aeronautical Engineering
More than one year
Employed
Full-time / Interested in working remotely
10-15 years
Flight Center
・
Flight Instructor
Offline
Offline
Field Service Engineer @Cytiva Taiwan2021 ~ Present
・
Customer Service Manager
More than one year
Training Certificate Cobas e801 Training Certificate Post Analytics system Training Certificate Remote Service Training Certificate Installation/De-installation Immunochemistry Analyzer-e411,e601,e801. Clinical chemistry Analyzer-c311,c501,c503,c701. Remote Service, Server connection-Cobas Link. Pre&Post-analytical system-p471, p612, p501. Instrument Teach-in, Performance Check. Automation CCM equipment. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan. Customer Service Operation Training Troubleshooting Training Maintenance Training Maintenance&Troubleshooting On call service Responsibility Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsin...
Employed
Full-time / Interested in working remotely
6-10 years
中原大學
・
生物醫學工程
工程師 @長榮航太科技2015 ~ Present
・
半導體設備商工程師
More than one year
Charles Liu •New Taipei City ，TAIWAN • [email protected] Experience Aircraft Maintenance Engineer, MarCurrent Full-time Line Maintenance Department : Airplanes ground handling and service , Airplanes have to be safe and they have to be ready for take-off on time , this is basically what line maintenance all about ! Base Maintenance Department : Airplane Heavy Maintenance Visit (HMV) repair work , this is by far the most comprehensive and demanding check for an airplane , in according with customer order package , generally take up to 50,000 man-hours and 2 months to complete. Australia Working Holiday , SepJuly 2014 Part-time
Employed
Full-time / Not interested in working remotely
6-10 years
中華科技大學
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Employed
Job Search Progress
Professions
Customer Service / Support, Technical Customer Service Engineer
Fields of Employment
Medical Devices, Pharmaceutical / Biotech
Work experience
6-10 years
Management
None
Skills
Languages
English
・
Intermediate
Job search preferences
Positions
Customer Service Manager
Job types
Full-time
Locations
Taipei, Taiwan, New Taipei City, Taiwan, Taoyuan, Taiwan, Taichung, Taiwan, Hsinchu, Hsinchu City, Taiwan
Remote
Interested in working remotely
Freelance
No
Educations
School
中原大學
Major
生物醫學工程
Hao Chang ( Justin )
Now is Field Service Engineer at Cytiva.
Responsible for Chromatography and SPR instrument after-sales service.
Participated in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment installation plan at Roche Diagnostics.
Have six years experience at Aesthetic & Medical Lasers system, Ultrasound system.
Responsible for Taipei City, New Taipei City, Taoyuan and Hsinchu customers.
Achieve Team revenue target and NPS score.
Provide best Technical Service and be Professional.
Cytiva Field Service Engineer
Taipei，TW
[email protected]
0978596107
Ability
1.Hardware knowledge.2.Experienced at Device Troubleshooting.
3.Provide customer service, customer training.
4.Customer Complaint Handling.
5.Cross function, achieve team target.
6.Contract sales, handling, maintain.
7.Tools, Spare parts, schedule management.
8.Responsibility, careful, Coordination, Patience.
Hobby
Music Band, Drum, Cooking.
Skill in Cytiva
Hardware & System Control
- AKTA Chromatography, Biacore SPR instrument.
- Control software operation.
- Technical software station operation and installation.
- Service Maintenance : 6 month / Year.
- Instrument IQ/OQ and RQ.
- Hardware, Software Troubleshooting.
- Mechanical/Calibrator Adjustment.
- Cytiva products Training certificate.
Customer Service / Internal System Operation
- Phone / Email / onsite support.
- Build up customer trust.
- Provide technical suggestion.
- Achieve Team revenue target and NPS score.
- Calibration tools management.
- Personal schedule management.
Skill in Roche
Instrument & Server
- Responsible 17 Customers and 69 instruments
- Clinical chemistry, Immunochemistry, Pre/Post Analyzer.
- Service Maintenance : 3 month/6 month/Year.
- Hardware, Software Troubleshooting.
- Mechanical/Calibrator Adjustment
- Cobas 411, Cobas 6000, Cobas 6500 Training Certificate
- Cobas e801 Training Certificate
- Post Analytics system Training Certificate
- Remote Service Training Certificate
Installation/De-installation
- Immunochemistry Analyzer-e411,e601,e801.
- Clinical chemistry Analyzer-c311,c501,c503,c701.
- Remote Service, Server connection-Cobas Link.
- Pre&Post-analytical system-p471, p612, p501.
- Instrument Teach-in, Performance Check.
- Automation CCM equipment.
- Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.
Customer Service
- Operation Training
- Troubleshooting Training
- Maintenance Training
- Maintenance&Troubleshooting
- On call service
- Responsibility
- Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsinchu, UPL-Taoyuan
Skills in WohMedical & Collamatrix
Aesthetic & Medical Lasers systems
- 1064, 532nm Laser System
- CO2 Laser System
- Pico-Second Laser System
- 2940nm, 1550nm Laser System
- 585 nm Laser System
- 694 nm Ruby Laser System
- Ultrasound System
- High-frequency electromagnetic field System
Ultrasound Image systems
- Ecube 5
- Ecube 7
- Ecube 8
- Ecube 9
- Ecube 15
Customer
- Customer service
- Clinic Operation Training
- Customer Complaint Handling
- Contract, Components Selling
- Bargaining Power Good
- Relationship with the Customers
- Regular Maintenance Arrangements
ALPINION Certificate
In October 2018, I was assigned to participate in the Korean ALPINION Ultrasound system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
SCITON Certificate
In December 2018, I was assigned to participate in the SCITON Laser system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
Roche Post Analytics system Training Certificate
In February 2020, I was assigned to participate in the Roche(Switzerland) Post Analytics system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
Work Experience
Cytiva, Field Service Engineer, Aug 2021~Now
- Responsible for Chromatography, SPR instrument and Cytiva products.
- Hardware and software System Installation.
- Instrument troubleshooting.
- Provide Preventive maintenance, IQ/OQ and RQ Service.
- Spare parts and calibration tools management.
- Build up customer trust.
- Achieve Team revenue target and NPS score.
Taiwan Roche Diagnostics, Technical Services Specialist, Aug 2019~Aug 2021
- Responsible for maintaining 16 different devices.
- Clinical chemistry & immunochemistr Installation：Cobas 4000, 6000, 8000, Pro.
- Pre/Post-analytical system Installation.
- Remote Service, E-Lab Installation.
- Responsible for about 30 customers mainly in Taoyuan and Hisnchu.
- Customer service, Training
- Clinical chemistry & immunochemistry Basic knowledge.
- Device Maintenance, Repair and Troubleshooting.
- Cobas 411,Cobas 6000, Cobas 8000 Training Certificate.
- Post Analytics system Training Certificate.
- Cornerstone Online Training.
- Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.
WohMedical, Field Service Engineer, Mar 2017 ~ Aug 2019
- Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
- Equipment includes clean-field laser, pico-second laser, airborne fat-reducing radio wave, ruby laser, etc.
- Responsible for maintaining 13 different devices.
- Responsible for about 80 customers, mainly in Taipei, New North, Taoyuan, etc.
- On behalf of the company to the United States, Bangkok to participate in training courses.
- The achievement of departmental performance targets for two consecutive years.
- Independent thinking, independent ability.
- Inter-department communication and coordination skills.
Collamatrix, Field Service Engineer, Aug 2013 ~ Mar 2017
- Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
- Equipment includes clean-field laser, CPT RF system, Fractional laser, hair removal laser, etc.
- Responsible for maintaining 17 different devices.
- Responsible for about 35 customers, 100 devices, mainly in Taipei, New North, Taoyuan, etc.
- On behalf of the company to the United States, Bangkok to participate in training courses.
- The achievement of departmental performance targets for two consecutive years.
- Independent thinking, independent ability.
- Inter-department communication and coordination skills.
Working Holiday in Australia, Aug 2012 ~ Aug 2013
- Expand your personal vision.
- Learning English listening, speaking, reading and writing.
- To cultivate high-efficiency work habits and team work.
Education
Chung Yuan Christian University, Biomedical engineering, 2007 ~ 2011
Independent study project: Wireless Home Security for the hearing-impaired
Hao Chang ( Justin )
Now is Field Service Engineer at Cytiva.
Responsible for Chromatography and SPR instrument after-sales service.
Participated in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment installation plan at Roche Diagnostics.
Have six years experience at Aesthetic & Medical Lasers system, Ultrasound system.
Responsible for Taipei City, New Taipei City, Taoyuan and Hsinchu customers.
Achieve Team revenue target and NPS score.
Provide best Technical Service and be Professional.
Cytiva Field Service Engineer
Taipei，TW
[email protected]
0978596107
Ability
1.Hardware knowledge.2.Experienced at Device Troubleshooting.
3.Provide customer service, customer training.
4.Customer Complaint Handling.
5.Cross function, achieve team target.
6.Contract sales, handling, maintain.
7.Tools, Spare parts, schedule management.
8.Responsibility, careful, Coordination, Patience.
Hobby
Music Band, Drum, Cooking.
Skill in Cytiva
Hardware & System Control
- AKTA Chromatography, Biacore SPR instrument.
- Control software operation.
- Technical software station operation and installation.
- Service Maintenance : 6 month / Year.
- Instrument IQ/OQ and RQ.
- Hardware, Software Troubleshooting.
- Mechanical/Calibrator Adjustment.
- Cytiva products Training certificate.
Customer Service / Internal System Operation
- Phone / Email / onsite support.
- Build up customer trust.
- Provide technical suggestion.
- Achieve Team revenue target and NPS score.
- Calibration tools management.
- Personal schedule management.
Skill in Roche
Instrument & Server
- Responsible 17 Customers and 69 instruments
- Clinical chemistry, Immunochemistry, Pre/Post Analyzer.
- Service Maintenance : 3 month/6 month/Year.
- Hardware, Software Troubleshooting.
- Mechanical/Calibrator Adjustment
- Cobas 411, Cobas 6000, Cobas 6500 Training Certificate
- Cobas e801 Training Certificate
- Post Analytics system Training Certificate
- Remote Service Training Certificate
Installation/De-installation
- Immunochemistry Analyzer-e411,e601,e801.
- Clinical chemistry Analyzer-c311,c501,c503,c701.
- Remote Service, Server connection-Cobas Link.
- Pre&Post-analytical system-p471, p612, p501.
- Instrument Teach-in, Performance Check.
- Automation CCM equipment.
- Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.
Customer Service
- Operation Training
- Troubleshooting Training
- Maintenance Training
- Maintenance&Troubleshooting
- On call service
- Responsibility
- Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsinchu, UPL-Taoyuan
Skills in WohMedical & Collamatrix
Aesthetic & Medical Lasers systems
- 1064, 532nm Laser System
- CO2 Laser System
- Pico-Second Laser System
- 2940nm, 1550nm Laser System
- 585 nm Laser System
- 694 nm Ruby Laser System
- Ultrasound System
- High-frequency electromagnetic field System
Ultrasound Image systems
- Ecube 5
- Ecube 7
- Ecube 8
- Ecube 9
- Ecube 15
Customer
- Customer service
- Clinic Operation Training
- Customer Complaint Handling
- Contract, Components Selling
- Bargaining Power Good
- Relationship with the Customers
- Regular Maintenance Arrangements
ALPINION Certificate
In October 2018, I was assigned to participate in the Korean ALPINION Ultrasound system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
SCITON Certificate
In December 2018, I was assigned to participate in the SCITON Laser system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
Roche Post Analytics system Training Certificate
In February 2020, I was assigned to participate in the Roche(Switzerland) Post Analytics system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
Work Experience
Cytiva, Field Service Engineer, Aug 2021~Now
- Responsible for Chromatography, SPR instrument and Cytiva products.
- Hardware and software System Installation.
- Instrument troubleshooting.
- Provide Preventive maintenance, IQ/OQ and RQ Service.
- Spare parts and calibration tools management.
- Build up customer trust.
- Achieve Team revenue target and NPS score.
Taiwan Roche Diagnostics, Technical Services Specialist, Aug 2019~Aug 2021
- Responsible for maintaining 16 different devices.
- Clinical chemistry & immunochemistr Installation：Cobas 4000, 6000, 8000, Pro.
- Pre/Post-analytical system Installation.
- Remote Service, E-Lab Installation.
- Responsible for about 30 customers mainly in Taoyuan and Hisnchu.
- Customer service, Training
- Clinical chemistry & immunochemistry Basic knowledge.
- Device Maintenance, Repair and Troubleshooting.
- Cobas 411,Cobas 6000, Cobas 8000 Training Certificate.
- Post Analytics system Training Certificate.
- Cornerstone Online Training.
- Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.
WohMedical, Field Service Engineer, Mar 2017 ~ Aug 2019
- Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
- Equipment includes clean-field laser, pico-second laser, airborne fat-reducing radio wave, ruby laser, etc.
- Responsible for maintaining 13 different devices.
- Responsible for about 80 customers, mainly in Taipei, New North, Taoyuan, etc.
- On behalf of the company to the United States, Bangkok to participate in training courses.
- The achievement of departmental performance targets for two consecutive years.
- Independent thinking, independent ability.
- Inter-department communication and coordination skills.
Collamatrix, Field Service Engineer, Aug 2013 ~ Mar 2017
- Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
- Equipment includes clean-field laser, CPT RF system, Fractional laser, hair removal laser, etc.
- Responsible for maintaining 17 different devices.
- Responsible for about 35 customers, 100 devices, mainly in Taipei, New North, Taoyuan, etc.
- On behalf of the company to the United States, Bangkok to participate in training courses.
- The achievement of departmental performance targets for two consecutive years.
- Independent thinking, independent ability.
- Inter-department communication and coordination skills.
Working Holiday in Australia, Aug 2012 ~ Aug 2013
- Expand your personal vision.
- Learning English listening, speaking, reading and writing.
- To cultivate high-efficiency work habits and team work.
Education
Chung Yuan Christian University, Biomedical engineering, 2007 ~ 2011
Independent study project: Wireless Home Security for the hearing-impaired