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On
4-6 years
6-10 years
10-15 years
More than 15 years
Taichung City, Taiwan
Software Quality Assurance Engineer @趨勢科技 TrendMicro2021 ~ Present
・
Software Engineer / Backend Engineer
Within one month
Employed
Full-time / Interested in working remotely
4-6 years
國立清華大學 National Tsing Hua University
・
Technology Managrment
Sales Assistant @Abbott Taiwan2013 ~ Present
・
Within one year
. ˙Report for the vender cost accrual and to recognize the maintenance contract value. Supply Chain Management Specialist • Lenovo Taiwan MayApr˙Material supply & demand management. ˙According to market trends & research to set up the purchasing strategy. ˙Manage inventory levels per strategy & goals. ˙Meet Sales' team & end customer's request. Channel Administrative Assistant under Server Dept. • IBM Taiwan JunApr˙Perform order evaluation to meet annual commitment. ˙Shipment schedule & Payment arrangement. ˙Work on backlog supporting management. Education Ming Chuan University Business ManagementSkills Word PowerPoint Excel Outlook ERP MRP Language English — Good Chinese — Excellent
Full-time / Interested in working remotely
6-10 years
Ming Chuan University
・
Business ManagementEmployed
Full-time / Interested in working remotely
6-10 years
靜宜大學
・
資訊傳播工程
More than one year
Lo Wei Jen CEO of BethYe • 台中/台灣 • [email protected] 我熱愛挑戰事物，常跟自己說「勇敢闖盪吧，不用害怕失去什麼，因為你原本就是兩手空空的來到這世間」。既然人生苦短，我必須活的有意義並對這社會甚至世界有所貢獻，當年老時或者病危時，我不會愧
4-6 years
Test Equipment Technician @Micron Technology 台灣美光2018 ~ Present
・
製程工程師、設備工程師、半導體工程師
Within one month
Technology 台灣美光 • 十一月Present # Leadership Daily *improvement Equipment UPH/PPJ/MTBF/SDT/UDT KPI, until meet target *Mentor other equipment engineers in the respective area *Support edit/improve Equipment...OCAP/Procedure/SOP *Team leader management experience (4 yearpeople) *Performance appraisal, dialogue/Manpower management/Skill Training/Task progress control *daily meeting (manpower/site status/indicators/task progress/request/inspection site status/6s audit) # Hardware/software/tooling/ESD/CIP/automation improvements
Employed
・
Ready to interview
Full-time / Not interested in working remotely
10-15 years
南台科技大學
・
電機工程系Account Manager @Transcend Information, Inc.2023 ~ Present
・
Key Account Management / Business Develepment / Marketing / Business analyst
Within six months
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
4-6 years
FengChia University
・
Master's Program of International Business Administration
Past
Senior Project Manager @Wistron NeWeb Corporation2013 ~ 2021
・
Senior Product Manager
Within one year
manager to achieve project goals, and maintain the project timeline. Cooperated with the R&D team and QA team to execute NPI workflow. Key projects: WiMAX Projects for Motorola, 4G/LTE hotspot series product for Malaysian Telecom. Education Feng-chia University Bachelor of Business AdministrationTaichung, Taiwan SKILLS Product Management Scheduling & On-time delivery Budgeting and Cost Management NPI (New Product Implement) and Process Improvement Risk Assessment & Management Communication Skills MS Office (Word, Excel, PowerPoint, Project) Personality Ability to work under pressure Ability to work both independently and as part of a team Self-motivated, fast-learner
Unemployed
・
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
Feng-chia University
・
Business Administration
副課長 @月眉國際開發有限公司 ｜ 麗寶樂園2023 ~ Present
・
行銷、活動、產品企劃；公關、廣告行銷等資深專員或中階行企主管
Within one month
Participated in 100+ events, press conferences, activities, cultural exhibitions. ▸Social media management: I nteracted with consumers in social media channels, d efined and enhanced the brand social presence, and increase the FB followers to 250,000. EDUCATION Chung Yuan Christian University Bachelor Degree in Business Administration • SepJunHARD SKILLS Project Management Lead marketing proposal Creative development Social Media FACEBOOK content editor Manage social channels PR Campaign communication Boost brand visibility Event Planning Promotion implementation Exhibition curation CRM Member data analysis Customer Management Digital Strategy Define and adjust execution KPIs APP and E-commerce ACHIEVEMENT Creative markets Gathering cultural
Employed
・
Ready to interview
Full-time / Not interested in working remotely
6-10 years
中原大學 Chung Yuan Christian University
・
企業管理系
室內設計/平面設計/Logo設計/小編/建築師
Within two months
Eric Chiu Taichung | TAIWAN • [email protected] PMP．Master in Industrial Engineering ．10+ year improvement experience in large (listed) companies of semiconductor and optoelectronic industries in Taiwan ． Proactive attitude to keep moving forward via continuous learning to be always forward-thinking. Stay Hungry, Stay Foolish . Steve Jobs Professional Skills Project & Lean Management Project Management ( PMP ) IE tools ( 5s / TPS / TOC ) Software tools ( MS Project / AutoCAD ) Data Analysis & Visualization TRIZ / Mindmap Excel / Power BI / Tableau VBA / SQL Language & Communication English ( IELTSequal to TOEIC 750) Mandarin Training of Communication & Negotiation
Part-time / Interested in working remotely
6-10 years
一中/東海/逢甲/五濁二世
・
規劃/設計/實踐
Product Development Supervisor @Bayer Crop Science 2012 ~ Present
・
Within one year
skill deliver. Working experience MarPresent Product Development Supervisor Bayer Crop Science in Taiwan 1.Portfolio pipeline development 2.Product profiling and technical positioning 3.Field trial work excellence 4.Bio-dossier in product registration 5.Product knowledge transfer 6.Project and development resource management 7. Client management JulDec 2011 Agricultural Assistant Specialist International Cooperation and Development Fund (Taiwan ICDF) in Gambia, Western Africa 1. Project and development resource management 2. Agricultural skill consulting EducationNational Chung Hsing University Agronomy masterNational Chung Hsing University Agronomy Skill Language Project management Cross-department cooperation
Full-time / Interested in working remotely
6-10 years
National Chung Hsing University
・
AgronomyThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Employed
Job Search Progress
Professions
Customer Service / Support, Technical Customer Service Engineer
Fields of Employment
Medical Devices, Pharmaceutical / Biotech
Work experience
6-10 years
Management
None
Skills
Languages
English
・
Intermediate
Job search preferences
Positions
Customer Service Manager
Job types
Full-time
Locations
Taipei, Taiwan, New Taipei City, Taiwan, Taoyuan, Taiwan, Taichung, Taiwan, Hsinchu, Hsinchu City, Taiwan
Remote
Interested in working remotely
Freelance
No
Educations
School
中原大學
Major
生物醫學工程
Hao Chang ( Justin )
Now is Field Service Engineer at Cytiva.
Responsible for Chromatography and SPR instrument after-sales service.
Participated in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment installation plan at Roche Diagnostics.
Have six years experience at Aesthetic & Medical Lasers system, Ultrasound system.
Responsible for Taipei City, New Taipei City, Taoyuan and Hsinchu customers.
Achieve Team revenue target and NPS score.
Provide best Technical Service and be Professional.
Cytiva Field Service Engineer
Taipei，TW
[email protected]
0978596107
Ability
1.Hardware knowledge.2.Experienced at Device Troubleshooting.
3.Provide customer service, customer training.
4.Customer Complaint Handling.
5.Cross function, achieve team target.
6.Contract sales, handling, maintain.
7.Tools, Spare parts, schedule management.
8.Responsibility, careful, Coordination, Patience.
Hobby
Music Band, Drum, Cooking.
Skill in Cytiva
Hardware & System Control
- AKTA Chromatography, Biacore SPR instrument.
- Control software operation.
- Technical software station operation and installation.
- Service Maintenance : 6 month / Year.
- Instrument IQ/OQ and RQ.
- Hardware, Software Troubleshooting.
- Mechanical/Calibrator Adjustment.
- Cytiva products Training certificate.
Customer Service / Internal System Operation
- Phone / Email / onsite support.
- Build up customer trust.
- Provide technical suggestion.
- Achieve Team revenue target and NPS score.
- Calibration tools management.
- Personal schedule management.
Skill in Roche
Instrument & Server
- Responsible 17 Customers and 69 instruments
- Clinical chemistry, Immunochemistry, Pre/Post Analyzer.
- Service Maintenance : 3 month/6 month/Year.
- Hardware, Software Troubleshooting.
- Mechanical/Calibrator Adjustment
- Cobas 411, Cobas 6000, Cobas 6500 Training Certificate
- Cobas e801 Training Certificate
- Post Analytics system Training Certificate
- Remote Service Training Certificate
Installation/De-installation
- Immunochemistry Analyzer-e411,e601,e801.
- Clinical chemistry Analyzer-c311,c501,c503,c701.
- Remote Service, Server connection-Cobas Link.
- Pre&Post-analytical system-p471, p612, p501.
- Instrument Teach-in, Performance Check.
- Automation CCM equipment.
- Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.
Customer Service
- Operation Training
- Troubleshooting Training
- Maintenance Training
- Maintenance&Troubleshooting
- On call service
- Responsibility
- Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsinchu, UPL-Taoyuan
Skills in WohMedical & Collamatrix
Aesthetic & Medical Lasers systems
- 1064, 532nm Laser System
- CO2 Laser System
- Pico-Second Laser System
- 2940nm, 1550nm Laser System
- 585 nm Laser System
- 694 nm Ruby Laser System
- Ultrasound System
- High-frequency electromagnetic field System
Ultrasound Image systems
- Ecube 5
- Ecube 7
- Ecube 8
- Ecube 9
- Ecube 15
Customer
- Customer service
- Clinic Operation Training
- Customer Complaint Handling
- Contract, Components Selling
- Bargaining Power Good
- Relationship with the Customers
- Regular Maintenance Arrangements
ALPINION Certificate
In October 2018, I was assigned to participate in the Korean ALPINION Ultrasound system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
SCITON Certificate
In December 2018, I was assigned to participate in the SCITON Laser system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
Roche Post Analytics system Training Certificate
In February 2020, I was assigned to participate in the Roche(Switzerland) Post Analytics system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
Work Experience
Cytiva, Field Service Engineer, Aug 2021~Now
- Responsible for Chromatography, SPR instrument and Cytiva products.
- Hardware and software System Installation.
- Instrument troubleshooting.
- Provide Preventive maintenance, IQ/OQ and RQ Service.
- Spare parts and calibration tools management.
- Build up customer trust.
- Achieve Team revenue target and NPS score.
Taiwan Roche Diagnostics, Technical Services Specialist, Aug 2019~Aug 2021
- Responsible for maintaining 16 different devices.
- Clinical chemistry & immunochemistr Installation：Cobas 4000, 6000, 8000, Pro.
- Pre/Post-analytical system Installation.
- Remote Service, E-Lab Installation.
- Responsible for about 30 customers mainly in Taoyuan and Hisnchu.
- Customer service, Training
- Clinical chemistry & immunochemistry Basic knowledge.
- Device Maintenance, Repair and Troubleshooting.
- Cobas 411,Cobas 6000, Cobas 8000 Training Certificate.
- Post Analytics system Training Certificate.
- Cornerstone Online Training.
- Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.
WohMedical, Field Service Engineer, Mar 2017 ~ Aug 2019
- Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
- Equipment includes clean-field laser, pico-second laser, airborne fat-reducing radio wave, ruby laser, etc.
- Responsible for maintaining 13 different devices.
- Responsible for about 80 customers, mainly in Taipei, New North, Taoyuan, etc.
- On behalf of the company to the United States, Bangkok to participate in training courses.
- The achievement of departmental performance targets for two consecutive years.
- Independent thinking, independent ability.
- Inter-department communication and coordination skills.
Collamatrix, Field Service Engineer, Aug 2013 ~ Mar 2017
- Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
- Equipment includes clean-field laser, CPT RF system, Fractional laser, hair removal laser, etc.
- Responsible for maintaining 17 different devices.
- Responsible for about 35 customers, 100 devices, mainly in Taipei, New North, Taoyuan, etc.
- On behalf of the company to the United States, Bangkok to participate in training courses.
- The achievement of departmental performance targets for two consecutive years.
- Independent thinking, independent ability.
- Inter-department communication and coordination skills.
Working Holiday in Australia, Aug 2012 ~ Aug 2013
- Expand your personal vision.
- Learning English listening, speaking, reading and writing.
- To cultivate high-efficiency work habits and team work.
Education
Chung Yuan Christian University, Biomedical engineering, 2007 ~ 2011
Independent study project: Wireless Home Security for the hearing-impaired
Hao Chang ( Justin )
Now is Field Service Engineer at Cytiva.
Responsible for Chromatography and SPR instrument after-sales service.
Participated in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment installation plan at Roche Diagnostics.
Have six years experience at Aesthetic & Medical Lasers system, Ultrasound system.
Responsible for Taipei City, New Taipei City, Taoyuan and Hsinchu customers.
Achieve Team revenue target and NPS score.
Provide best Technical Service and be Professional.
Cytiva Field Service Engineer
Taipei，TW
[email protected]
0978596107
Ability
1.Hardware knowledge.2.Experienced at Device Troubleshooting.
3.Provide customer service, customer training.
4.Customer Complaint Handling.
5.Cross function, achieve team target.
6.Contract sales, handling, maintain.
7.Tools, Spare parts, schedule management.
8.Responsibility, careful, Coordination, Patience.
Hobby
Music Band, Drum, Cooking.
Skill in Cytiva
Hardware & System Control
- AKTA Chromatography, Biacore SPR instrument.
- Control software operation.
- Technical software station operation and installation.
- Service Maintenance : 6 month / Year.
- Instrument IQ/OQ and RQ.
- Hardware, Software Troubleshooting.
- Mechanical/Calibrator Adjustment.
- Cytiva products Training certificate.
Customer Service / Internal System Operation
- Phone / Email / onsite support.
- Build up customer trust.
- Provide technical suggestion.
- Achieve Team revenue target and NPS score.
- Calibration tools management.
- Personal schedule management.
Skill in Roche
Instrument & Server
- Responsible 17 Customers and 69 instruments
- Clinical chemistry, Immunochemistry, Pre/Post Analyzer.
- Service Maintenance : 3 month/6 month/Year.
- Hardware, Software Troubleshooting.
- Mechanical/Calibrator Adjustment
- Cobas 411, Cobas 6000, Cobas 6500 Training Certificate
- Cobas e801 Training Certificate
- Post Analytics system Training Certificate
- Remote Service Training Certificate
Installation/De-installation
- Immunochemistry Analyzer-e411,e601,e801.
- Clinical chemistry Analyzer-c311,c501,c503,c701.
- Remote Service, Server connection-Cobas Link.
- Pre&Post-analytical system-p471, p612, p501.
- Instrument Teach-in, Performance Check.
- Automation CCM equipment.
- Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.
Customer Service
- Operation Training
- Troubleshooting Training
- Maintenance Training
- Maintenance&Troubleshooting
- On call service
- Responsibility
- Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsinchu, UPL-Taoyuan
Skills in WohMedical & Collamatrix
Aesthetic & Medical Lasers systems
- 1064, 532nm Laser System
- CO2 Laser System
- Pico-Second Laser System
- 2940nm, 1550nm Laser System
- 585 nm Laser System
- 694 nm Ruby Laser System
- Ultrasound System
- High-frequency electromagnetic field System
Ultrasound Image systems
- Ecube 5
- Ecube 7
- Ecube 8
- Ecube 9
- Ecube 15
Customer
- Customer service
- Clinic Operation Training
- Customer Complaint Handling
- Contract, Components Selling
- Bargaining Power Good
- Relationship with the Customers
- Regular Maintenance Arrangements
ALPINION Certificate
In October 2018, I was assigned to participate in the Korean ALPINION Ultrasound system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
SCITON Certificate
In December 2018, I was assigned to participate in the SCITON Laser system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
Roche Post Analytics system Training Certificate
In February 2020, I was assigned to participate in the Roche(Switzerland) Post Analytics system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
Work Experience
Cytiva, Field Service Engineer, Aug 2021~Now
- Responsible for Chromatography, SPR instrument and Cytiva products.
- Hardware and software System Installation.
- Instrument troubleshooting.
- Provide Preventive maintenance, IQ/OQ and RQ Service.
- Spare parts and calibration tools management.
- Build up customer trust.
- Achieve Team revenue target and NPS score.
Taiwan Roche Diagnostics, Technical Services Specialist, Aug 2019~Aug 2021
- Responsible for maintaining 16 different devices.
- Clinical chemistry & immunochemistr Installation：Cobas 4000, 6000, 8000, Pro.
- Pre/Post-analytical system Installation.
- Remote Service, E-Lab Installation.
- Responsible for about 30 customers mainly in Taoyuan and Hisnchu.
- Customer service, Training
- Clinical chemistry & immunochemistry Basic knowledge.
- Device Maintenance, Repair and Troubleshooting.
- Cobas 411,Cobas 6000, Cobas 8000 Training Certificate.
- Post Analytics system Training Certificate.
- Cornerstone Online Training.
- Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.
WohMedical, Field Service Engineer, Mar 2017 ~ Aug 2019
- Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
- Equipment includes clean-field laser, pico-second laser, airborne fat-reducing radio wave, ruby laser, etc.
- Responsible for maintaining 13 different devices.
- Responsible for about 80 customers, mainly in Taipei, New North, Taoyuan, etc.
- On behalf of the company to the United States, Bangkok to participate in training courses.
- The achievement of departmental performance targets for two consecutive years.
- Independent thinking, independent ability.
- Inter-department communication and coordination skills.
Collamatrix, Field Service Engineer, Aug 2013 ~ Mar 2017
- Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
- Equipment includes clean-field laser, CPT RF system, Fractional laser, hair removal laser, etc.
- Responsible for maintaining 17 different devices.
- Responsible for about 35 customers, 100 devices, mainly in Taipei, New North, Taoyuan, etc.
- On behalf of the company to the United States, Bangkok to participate in training courses.
- The achievement of departmental performance targets for two consecutive years.
- Independent thinking, independent ability.
- Inter-department communication and coordination skills.
Working Holiday in Australia, Aug 2012 ~ Aug 2013
- Expand your personal vision.
- Learning English listening, speaking, reading and writing.
- To cultivate high-efficiency work habits and team work.
Education
Chung Yuan Christian University, Biomedical engineering, 2007 ~ 2011
Independent study project: Wireless Home Security for the hearing-impaired