As a Product professional, my goal is to create value for the customer by owning the nexus of the business' strategy and developing technology. In a world where everything is a priority, I help cut through the nice-to-haves and find what solves the real customer problems. With years of experience working on technology projects across industries, I have built technology to help provide care to marginalized communities, to improve the efficiency of internal teams, to market new consumer packaged goods to end users, and to help connect seniors with supportive care and housing. I enjoy working with cross functional teams and learning new technologies.
Key Achievements
Lead planning to build modern Contact Center applications with a microservice architecture that is replacing a legacy monolith system. Collaborated with a variety of internal departments to understand business pains and prioritize development to achieve the business' vision and strategic goals. Coordinated API integration work between internal teams and external customers. Ran sprint planning, sprint backlog grooming, daily stand-ups, stakeholder meetings, and retrospectives. Researched user behavior and wrote queries to analyze data (using SQL and Looker) to inform the product direction. Lead product teams to think innovatively.
Key Achievements
Led, planned, and coordinated the technical side of promotional campaigns and integrations for Kroger, focusing on their Best Customer Bonus segment. This included up to 10 large-scale and highly-visible campaigns at a time (averaged 2k offers & 15 million downloads per campaign). Documented feature requests and requirements from external clients. Represented YouTech's business value and provided product guidance at client quarterly meetings. Collaborated with a variety of internal technical teams to execute solutions that would meet our clients' business challenges and surpass expectations. Translated between business needs and technical requirements over the phone during technical issues.
Key Achievements
Oversaw all elements of PHC's large-scale service events, which are the organization's signature offering. Managed the staff and strategy for operations, technology, and marketing. Worked with developers and engineers to build custom technology solutions for the events to meet the needs of homeless San Franciscans. Promoted 3 times in 5 years and directly supervised up to 4 employees at a time.
Key Achievements
Bachelor of Arts, Cum Laude
History / Theology
Master of Theological Studies
History / Ecology
Certificate in Women’s Studies
Nonprofit Management
Courses toward a certificate for project management with a focus in Agile management
As a Product professional, my goal is to create value for the customer by owning the nexus of the business' strategy and developing technology. In a world where everything is a priority, I help cut through the nice-to-haves and find what solves the real customer problems. With years of experience working on technology projects across industries, I have built technology to help provide care to marginalized communities, to improve the efficiency of internal teams, to market new consumer packaged goods to end users, and to help connect seniors with supportive care and housing. I enjoy working with cross functional teams and learning new technologies.
Key Achievements
Lead planning to build modern Contact Center applications with a microservice architecture that is replacing a legacy monolith system. Collaborated with a variety of internal departments to understand business pains and prioritize development to achieve the business' vision and strategic goals. Coordinated API integration work between internal teams and external customers. Ran sprint planning, sprint backlog grooming, daily stand-ups, stakeholder meetings, and retrospectives. Researched user behavior and wrote queries to analyze data (using SQL and Looker) to inform the product direction. Lead product teams to think innovatively.
Key Achievements
Led, planned, and coordinated the technical side of promotional campaigns and integrations for Kroger, focusing on their Best Customer Bonus segment. This included up to 10 large-scale and highly-visible campaigns at a time (averaged 2k offers & 15 million downloads per campaign). Documented feature requests and requirements from external clients. Represented YouTech's business value and provided product guidance at client quarterly meetings. Collaborated with a variety of internal technical teams to execute solutions that would meet our clients' business challenges and surpass expectations. Translated between business needs and technical requirements over the phone during technical issues.
Key Achievements
Oversaw all elements of PHC's large-scale service events, which are the organization's signature offering. Managed the staff and strategy for operations, technology, and marketing. Worked with developers and engineers to build custom technology solutions for the events to meet the needs of homeless San Franciscans. Promoted 3 times in 5 years and directly supervised up to 4 employees at a time.
Key Achievements
Bachelor of Arts, Cum Laude
History / Theology
Master of Theological Studies
History / Ecology
Certificate in Women’s Studies
Nonprofit Management
Courses toward a certificate for project management with a focus in Agile management