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Definition of Reputation Credits
Katrina Jane Cruz
*Strongly focused with the ability to complete tasks
accurately in a fast-paced environment with
conflicting deadlines.
*Driven to achieve the best results for the
company as well to the client/customer.
*Willing to work with a team and or individually
with minimal supervision.
*Can establish good communication and relation
in work.
Metro Manila, Philippines
Work Experience
Katrina Jane Cruz
*Strongly focused with the ability to complete tasks
accurately in a fast-paced environment with
conflicting deadlines.
*Driven to achieve the best results for the
company as well to the client/customer.
*Willing to work with a team and or individually
with minimal supervision.
*Can establish good communication and relation
in work.
Metro Manila, Philippines
Projects and Problem Management Specialist • RECOVERY MANAGEMENT and COLLECTION SERVICES INC. (PROJECT BASED OF GLOBE TELECOM, INC.)
January 2022 - Present
Using automated globe tools such as ICCBS, ICS, Transport, Salesforce and CRM to extract data from primary and secondary sources.
▪ Conduct and lead weekly meetings using Zoom, Google Meet with Collections Leads and MS/JA. ▪ Convert data into information by doing validation and analyzation of the extracted data from system using Microsoft Excels.
▪ Endorsed all findings and recommendation with Collection partners to be able to cure GBUs with Long Oustanding Receivable Account & Historic Account Receivable.
▪ Monitor and follow-up log activities from endorsement of analyzed GBUs until resolutions (LOAR & Historic Tracker, Long Oustanding Receivable Account Reply, Creba and VAT Exempt (PEZA) by using Google Sheets and Google Drive.
▪ Ensure Cleanliness of Long Oustanding Receivable Account & Historic Database and protect for any invalid entries.
Secretay / HR Assistant • MPC KAAKIBAT SECURITY SERVICES
November 2018 - December 2021
▪ In-charge of maintenance and updates for all office systems, including computer hardware such as hard drive, cpu, wires and software like Operating System and Anti-Virus, providing basic trouble shooting.
▪ Perform other task assign by the President from time to time.
▪ Application, processing and filing of mandatory Government contributions, loans and benefits (i.e SSS, Pag-ibig, Philhealth) thru online and or manual.
▪ Create, compile, maintain and updates records of the office thru hard copy such as invoices, receipts, 201 files, bank slips and soft copy using microsoft office.
▪ Filing and updating accounts related to bank transactions such as cheques, atm statement of account and payroll
Administrative Assistant • WE CLEAN BED BUGS LTD.
January 2018 - October 2018
Making overseas phone calls and sending emails to customers in Canada regarding of the services avail and or the order products. Providing answers or service product related concerns via emails and cold calls.
Place and receive requested services/products of the customers using
Responsible for giving instructions, setting up daily, weekly and monthly schedules noting appointments for operation staff using
Collecting, updates and file payments of the customers.
Receive, reconcile and reports daily sales.
Assist in account payables.
Perform another task assign by the CEO
Administrative Assistant • KAAKIBAT SECURITY SERVICES CORPORATION
February 2014 - June 2017
Attend, take down notes and compile minutes of meetings.
Perform other accounting related functions that assign or request by the President such as Daily Sales Report, Credit Cards Summary, Account Payables.
Make Monthly Report of Sales including Miscellaneous, Utilities, Inventory Report such as Lost and Profits
Create, compile, sorting, maintain, updates and file of the records such as 201, receipts, invoices & bank Slips.
Application, Processing and Filing of Mandatory Government Contributions, Loans and Benefits (i.e SSS, Philhealth and Pag-ibig Mutual Fund)
Accountant • BLUEWATER DAY SPA INC.
January 2017 - April 2017
▪ Application, Processing and Filing of Mandatory Government Contributions, Loans and Benefits (i.e SSS, Philhealth and Pag-ibig Mutual Fund)
▪ Receive, records, reconcile and report daily sales, weekly sales and monthly sales, checks, vouchers, payables, receipts and inventory.
▪ Assist in Payroll Processing.
Secretary • WATERCARE INTERNATIONAL SALES INC.,
October 2016 - December 2016
▪ Create, compile, copy, sort, maintain, update, and file records of office activities and transactions either manual or softcopy.
▪ Attend, take down notes and compile minutes of meetings.
▪ Monitor daily sales and weekly sales report of the agent/s.
IT / Administrative Assistant • ANTIPOLO CITY MEDICAL HOSPITAL
June 2013 - August 2013
▪ Basic Troubleshooting (Hardware/Software Faults)
▪ Installing and configuring computer systems.
▪ Perform another task as assign by the Head of other departments.
▪ Application, Processing and Filing of Mandatory Government Contributions such as (Social Security System, Pagibig, Philhealth) Loans and Benefits.
Education
Polytechnic University of the Philippines
Computer Science
2008 - 2013
Marikina Heights High School
Secondary
2003 - 2007
Kapitan Moy Elementary School
Primary Level
1997 - 2003
Skills
- Microsoft Office
- Google Drive
- Pivot
- Excel
- Google Tracker
- Accurate
- Communication
Languages
- English — Intermediate
- Tagalog — Native or Bilingual
Katrina Jane Cruz
*Strongly focused with the ability to complete tasks
accurately in a fast-paced environment with
conflicting deadlines.
*Driven to achieve the best results for the
company as well to the client/customer.
*Willing to work with a team and or individually
with minimal supervision.
*Can establish good communication and relation
in work.
Metro Manila, Philippines
Work Experience
Katrina Jane Cruz
*Strongly focused with the ability to complete tasks
accurately in a fast-paced environment with
conflicting deadlines.
*Driven to achieve the best results for the
company as well to the client/customer.
*Willing to work with a team and or individually
with minimal supervision.
*Can establish good communication and relation
in work.
Metro Manila, Philippines
Projects and Problem Management Specialist • RECOVERY MANAGEMENT and COLLECTION SERVICES INC. (PROJECT BASED OF GLOBE TELECOM, INC.)
January 2022 - Present
Using automated globe tools such as ICCBS, ICS, Transport, Salesforce and CRM to extract data from primary and secondary sources.
▪ Conduct and lead weekly meetings using Zoom, Google Meet with Collections Leads and MS/JA. ▪ Convert data into information by doing validation and analyzation of the extracted data from system using Microsoft Excels.
▪ Endorsed all findings and recommendation with Collection partners to be able to cure GBUs with Long Oustanding Receivable Account & Historic Account Receivable.
▪ Monitor and follow-up log activities from endorsement of analyzed GBUs until resolutions (LOAR & Historic Tracker, Long Oustanding Receivable Account Reply, Creba and VAT Exempt (PEZA) by using Google Sheets and Google Drive.
▪ Ensure Cleanliness of Long Oustanding Receivable Account & Historic Database and protect for any invalid entries.
Secretay / HR Assistant • MPC KAAKIBAT SECURITY SERVICES
November 2018 - December 2021
▪ In-charge of maintenance and updates for all office systems, including computer hardware such as hard drive, cpu, wires and software like Operating System and Anti-Virus, providing basic trouble shooting.
▪ Perform other task assign by the President from time to time.
▪ Application, processing and filing of mandatory Government contributions, loans and benefits (i.e SSS, Pag-ibig, Philhealth) thru online and or manual.
▪ Create, compile, maintain and updates records of the office thru hard copy such as invoices, receipts, 201 files, bank slips and soft copy using microsoft office.
▪ Filing and updating accounts related to bank transactions such as cheques, atm statement of account and payroll
Administrative Assistant • WE CLEAN BED BUGS LTD.
January 2018 - October 2018
Making overseas phone calls and sending emails to customers in Canada regarding of the services avail and or the order products. Providing answers or service product related concerns via emails and cold calls.
Place and receive requested services/products of the customers using
Responsible for giving instructions, setting up daily, weekly and monthly schedules noting appointments for operation staff using
Collecting, updates and file payments of the customers.
Receive, reconcile and reports daily sales.
Assist in account payables.
Perform another task assign by the CEO
Administrative Assistant • KAAKIBAT SECURITY SERVICES CORPORATION
February 2014 - June 2017
Attend, take down notes and compile minutes of meetings.
Perform other accounting related functions that assign or request by the President such as Daily Sales Report, Credit Cards Summary, Account Payables.
Make Monthly Report of Sales including Miscellaneous, Utilities, Inventory Report such as Lost and Profits
Create, compile, sorting, maintain, updates and file of the records such as 201, receipts, invoices & bank Slips.
Application, Processing and Filing of Mandatory Government Contributions, Loans and Benefits (i.e SSS, Philhealth and Pag-ibig Mutual Fund)
Accountant • BLUEWATER DAY SPA INC.
January 2017 - April 2017
▪ Application, Processing and Filing of Mandatory Government Contributions, Loans and Benefits (i.e SSS, Philhealth and Pag-ibig Mutual Fund)
▪ Receive, records, reconcile and report daily sales, weekly sales and monthly sales, checks, vouchers, payables, receipts and inventory.
▪ Assist in Payroll Processing.
Secretary • WATERCARE INTERNATIONAL SALES INC.,
October 2016 - December 2016
▪ Create, compile, copy, sort, maintain, update, and file records of office activities and transactions either manual or softcopy.
▪ Attend, take down notes and compile minutes of meetings.
▪ Monitor daily sales and weekly sales report of the agent/s.
IT / Administrative Assistant • ANTIPOLO CITY MEDICAL HOSPITAL
June 2013 - August 2013
▪ Basic Troubleshooting (Hardware/Software Faults)
▪ Installing and configuring computer systems.
▪ Perform another task as assign by the Head of other departments.
▪ Application, Processing and Filing of Mandatory Government Contributions such as (Social Security System, Pagibig, Philhealth) Loans and Benefits.
Education
Polytechnic University of the Philippines
Computer Science
2008 - 2013
Marikina Heights High School
Secondary
2003 - 2007
Kapitan Moy Elementary School
Primary Level
1997 - 2003
Skills
- Microsoft Office
- Google Drive
- Pivot
- Excel
- Google Tracker
- Accurate
- Communication
Languages
- English — Intermediate
- Tagalog — Native or Bilingual