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Una Yang Visual Designer & Motion Graphic Maker Taipei, Taiwan I'm Una, a seasoned visual designer with 8+ years of experience in design and fashion. My skill set includes visual design, motion graphics, and marketing. Recently, I've shifted my focus to the dynamic startup sector, drawn to its unique challenges and opportunities. I'm passionate about tackling complex design problems and translating trends into distinctive visual language. I'm excited to contribute my skills and adaptability to your startup. Feel free to reach out to explore collaborations or discuss how I can enhance

to a 75% client retention rate. Customer Success Manager • ANIWARE JulyMarch 2020 Applied negotiation skills to acquire clients, boosting MAU and retention through addressing user pain points. Improved product usability by empathizing with user needs and collaborating cross-functionally. Closed 128 deals in 3 months utilizing interpersonal skills, driving a 30% increase in the client base and surpassing a 120% KPI target. Developed and executed customer engagement strategies, achieving a 30% MAU rate, 10% higher than the average. Optimized APP using insights from user interviews and observations. Collaborated with cross-functional teams to ensure