CakeResume Talent Search

上級
On
4〜6年
6〜10年
10〜15年
15年以上
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Avatar of the user.
Past
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
1ヶ月以内
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
Chihlee Institute of Technology
International Business/Trade/Commerce
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Avatar of the user.
Past
Customer Service @HIGOGAME PTE LTD
2023 ~ 2023
English related jobs , Administration/ Coordinator, Secretary, Receptionist , International sales 行政專員,總機接待人員,秘書,國外業務
2ヶ月以内
PowerPoint
Excel
Word
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
Universitas Prima Indonesia
HUMAN RESOURCES MANAGEMENT
Avatar of Destyana Rohani Islamiati.
Avatar of Destyana Rohani Islamiati.
Past
Customer Service Representative @GraPARI Telkomsel
2021 ~ 2023
Administration Staff and Customer Service
3ヶ月以内
Destyana Rohani Islamiati Customer Service Representative Depok City, West Java, Indonesia Saya Pernah bekerja selama kurang lebih 5 tahun di perusahaan manufaktur sebagai staff supporting ekspor, dan pengalaman sebagai junior staff auditor kurang lebih 1 taun, sebagai Customer Service selama kurang lebih 2 tahun di perusahaan telekomunikasi// [email protected] Pengalaman Kerja Customer Service Representative • GraPARI Telkomsel OktoberMei 2023 Memberikan informasi yang dibutuhkan konsumen mengenai produk perusahaan sedetail mungkin. Melakukan penanganan masalah terhadap keluhan konsumen. Menjadi penghubung yang baik antara konsumen dengan perusahaan serta menawarkan produk terhadap konsumen sesuai target perusahaan.
Word
Excel
Microsoft Office
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
Universitas Putra Indonesia (UNPI)
Manajemen
Avatar of Tameka Harris.
Avatar of Tameka Harris.
Past
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
1ヶ月以内
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Word
Excel
Java
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
10〜15年
University of Phoenix
Business Administration and Management
Avatar of John Michael C. Sorbito RN.
Avatar of John Michael C. Sorbito RN.
Past
Assistant Accounting Finance Manager @Vacation Homes 365
2019 ~ 現在
Administration Staff and Customer Service
1ヶ月以内
John Michael Sorbito RN Versatile and experienced professional with a proven track record of success in customer service, sales, and education. Expertise in building rapport, resolving issues, and achieving sales targets. Passionate about helping others and delivering exceptional results. Bacolod, Negros Occidental, Philippines Work Experience Assistant Accounts and Finance Manager • Vacation Homes 365 JanuaryFebruary 2024 •Manage 60 properties listed through Airbnb, booking.com and VRBO as well. • Manage property listings and pricing include rate adjustment and resolution managements. •Developed and maintained a system for tracking accounts receivable and accounts payable •Handles all Invoicing responsibilities
Microsoft Office
Google Drive
PowerPoint
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
Carlos Hilado Memorial State University
Education
Avatar of Md Danish Nasir Shaikh.
Avatar of Md Danish Nasir Shaikh.
Quality Assurance Analyst @Andromeda BPO
2013 ~ 2015
Assistant Manager Training and Quality
1ヶ月以内
BQM and planning refresher on improvement areas Conducting and participating call calibration across the centres Engage in customer listening to identify customer pain points and expectations Serve as an intermediary for escalations from agents and customers Develop process controls, standard operating procedures (SOPs), and supporting documentation for training, onboarding, and customer support Identify process improvement opportunities to update SOPs Implement and ensure compliance with the company's policies Report support team's performance to supervisors and maintain monthly performance logs Participate in team meetings to discuss customer service trends, agent review feedback, and implementation of quality management strategies Identified and
Word
Excel
PowerPoint
就職中
面接の用意ができています
フルタイム / リモートワークに興味なし
6〜10年
MUMBAI UNIVERSITY
Commerce
Avatar of Sage Hollingsworth.
Avatar of Sage Hollingsworth.
Past
Information Desk Receptionist @West Jefferson Medical Center
2014 ~ 2017
Customer Service Representative
1ヶ月以内
Sage Hollingsworth Dedicated professional with almost a decade of experience in providing superior customer service and support within the healthcare industry. Well-versed in scheduling, interaction documentation, and database management functions for streamlined communication. Excels at identifying client needs and concerns to improve overall service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for
Emotional Intelligence
Case Management
HIPPA
無職
面接の用意ができています
フルタイム / リモートワークのみ
6〜10年
Jospeh S. Clark Preparatory
*
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Avatar of the user.
sales @PT Mitsubishi Motors Kramayudha Indonesia
2021 ~ 現在
Administrator, Virtual Assistant, Customer Service
1ヶ月以内
Word
Canva
Java
就職中
面接の用意ができています
パートタイム / リモートワークに興味あり
10〜15年
Institut Teknologi Sepuluh Nopember
sistem informasi
Avatar of Kayeta Atmajaya Rosalinda Wonga Waldani.
Avatar of Kayeta Atmajaya Rosalinda Wonga Waldani.
Past
Tim Antar @Byebeli
2023 ~ 現在
Public Relation, Marketing, Admin, Kasir, Customer Service
1ヶ月以内
has given me the ability to learn and improve in the world of work, such as mass communication, teamwork, time management, leadership, problem solving, decision making, contributing to long term plans. Work Experience Delivery Team • Byebeli MeiPresent | Jakarta | Part Time Picking up and delivering the unit rented by the customer Contacting the customer regarding the rented unit. Beautician • Unicare Aesthetic Clinic JuniPresent | Jakarta | Full Time Recommend beauty products to consumers and analyse their needs Educate consumers about the risks associated with medical procedures and how to manage them Provide the best service to consumers Communicate with patients about
Excel
Canva
Microsoft Office
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
Universitas Mercu Buana
Broadcasting
Avatar of Seisyuku Mi.
Avatar of Seisyuku Mi.
專案經理 @公司保密
2022 ~ 現在
行銷企劃主管、創意總監、策展人、專案經理
1ヶ月以内
Seisyuku Mi 行銷經理人與業務轉型教練 New Taipei City, Taiwan 您好,我是一位行銷及商業開發領域主管/顧問,擁有豐富的職涯經驗。 曾主導線上遊戲、快銷FMCG和3C家電領域的行銷策略,並以講者和作家身份在電視和雜誌討論時下趨勢。 職涯歷程涵蓋B2B2C和B2C品牌
Customer Service
IT Service Management
Communication Skills
就職中
面接の用意ができています
フルタイム / リモートワークに興味あり
15年以上
淡江大學 Tamkang University
資訊管理

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
1年以内
Field Service Engineer
Logo of 台灣先藝科技股份有限公司.
台灣先藝科技股份有限公司
2022 ~ 現在
Taiwan, 台灣
Professional Background
現在の状況
就職中
求人検索の進捗
Professions
Sales Engineer, Process Engineer, Technical Customer Service Engineer
Fields of Employment
Manufacturing, 半導体
職務経験
4〜6年の職務経験(1〜2年関連)
Management
なし
スキル
Oral and Written Communication Skills
Business Development
Supplier Management
Competitor Analysis
Troubleshooting Skills
言語
English
流暢
Job search preferences
希望のポジション
International Sales Representative
求人タイプ
フルタイム
希望の勤務地
Tainan, Taiwan
リモートワーク
リモートワークに興味あり
Freelance
いいえ。
学歴
学校
National United University
専攻
Chemical Engineering
印刷

Chris Han

Hardware engineer with customer service mindset and knowledge.

TEL: 0970650036

www.linkedin.com/in/chris-han0712 

National United University

B.S.-Chemical Engineering

Work experience & Achievement

June. 2021 - Present

NXP Semiconductors

Process integration Assistant Engineer

NPI project 

  • Coordinate and support NPI program development. Covering the second source material evaluation (Lead frame/ substrate/ glue/ compound) and product/Fab site change project, which saves 15% of the material cost of product production. 
  • Drive NPI workability DOE for workability/ reliability validation. Reviewed risk assessment result to maximally mitigate potential yield loss causes.
  • Organized process experts for new assembly packing rule development & qualification plan in a timely manner.

Dec. 2019 - June. 2021

Taiwan Mitsubishi Chemical

Sales Representative

 

Ion exchange resins sales 

Focus on conventional petrochemical Corp. sales and provide prompt and effective solutions. Target client: Nanya Plastics/ Formosa Plastics/ CCP group.

  • Assisted and conducted to reach historically high sales figures with a 20% increase in comparison with 2019.
  • Handled customer complaints and provided instant technical solutions and built systemic improvement strategies. 
  • Water treatment resins market exploitation. 
  • Competitive product analysis and redevelopment of old customer skills.

Nov. 2018- Nov. 2019

Yieh-United Stainless-Steel 

Metallurgy Lab Technician

Stainless-Steel element analysis and monitor

  • Stainless-steel  component elements evaluation and instant response to on-site units.
  • IR/ X-ray/ spectrometer instruments operation and maintenance.
  • ISO document edited and translation.
Resume
プロフィール

Chris Han

Hardware engineer with customer service mindset and knowledge.

TEL: 0970650036

www.linkedin.com/in/chris-han0712 

National United University

B.S.-Chemical Engineering

Work experience & Achievement

June. 2021 - Present

NXP Semiconductors

Process integration Assistant Engineer

NPI project 

  • Coordinate and support NPI program development. Covering the second source material evaluation (Lead frame/ substrate/ glue/ compound) and product/Fab site change project, which saves 15% of the material cost of product production. 
  • Drive NPI workability DOE for workability/ reliability validation. Reviewed risk assessment result to maximally mitigate potential yield loss causes.
  • Organized process experts for new assembly packing rule development & qualification plan in a timely manner.

Dec. 2019 - June. 2021

Taiwan Mitsubishi Chemical

Sales Representative

 

Ion exchange resins sales 

Focus on conventional petrochemical Corp. sales and provide prompt and effective solutions. Target client: Nanya Plastics/ Formosa Plastics/ CCP group.

  • Assisted and conducted to reach historically high sales figures with a 20% increase in comparison with 2019.
  • Handled customer complaints and provided instant technical solutions and built systemic improvement strategies. 
  • Water treatment resins market exploitation. 
  • Competitive product analysis and redevelopment of old customer skills.

Nov. 2018- Nov. 2019

Yieh-United Stainless-Steel 

Metallurgy Lab Technician

Stainless-Steel element analysis and monitor

  • Stainless-steel  component elements evaluation and instant response to on-site units.
  • IR/ X-ray/ spectrometer instruments operation and maintenance.
  • ISO document edited and translation.