Autobiography

I am currently working in the telecommunications industry, serving as the leader of the operations unit. My primary responsibilities include troubleshooting, vulnerability handling, regular maintenance, customer explanations, task assignments, and more. This role presents various challenges on a daily basis, and my resilient nature allows me to handle them systematically. I do not get flustered by sudden obstacles; instead, I prioritize swiftly restoring service operations. Occasionally, I participate in large-scale technical conferences to explore superior solutions, which I then implement to enhance work efficiency. Within the company, I act as a bridge between customers and various departments, organizing customer requirements and delegating tasks to other teams. I then provide feedback to customers on the results, underscoring the importance of teamwork in this role.

One of my standout experiences involves facing a critical service disruption in a key project. This directly impacted customer services. Under the pressure, I swiftly rallied my team members and leveraged my expertise in network equipment configuration and troubleshooting to swiftly pinpoint the root cause. Subsequently, we implemented effective measures to restore service operations, ensuring customer satisfaction.

Furthermore, I possess the capability to concurrently address issues from multiple diverse projects. This ability stems from my meticulous work style and keen attention to detail. I enjoy documenting all relevant information clearly and making sure that each action receives the correct feedback. This enables me to maintain high efficiency in a busy work environment, ensuring that each project receives timely attention and resolution.

These experiences not only showcase my professional skills and problem-solving abilities but also demonstrate my capacity to remain composed and efficient under pressure. This confidence fuels my determination to continue being a stabilizing force within the team, contributing to product quality and service stability.

In addition to my role in the operations team, I am an enthusiastic practitioner when it comes to embracing new technologies. I frequently take the initiative to explore the latest technological trends and enjoy hands-on experimentation and implementation. This passion drives me to continually expand my technical expertise and apply innovative solutions to practical tasks.

I possess in-depth knowledge and experience in deployment and automation technologies, aligning with my aspiration towards roles in Site Reliability Engineering (SRE) or DevOps. I proficiently utilize various automation tools and have successfully integrated automated processes in real projects, significantly enhancing product delivery efficiency and quality.
Moreover, I have extensive practical experience with containerization technologies and container management platforms, such as Docker and Kubernetes. I understand how to leverage these technologies for rapid application deployment and scaling, while ensuring high reliability and security.

I actively participate in various technical conferences to stay attuned to industry trends and leverage these new technologies in my work, thereby boosting team efficiency and product quality. This continual learning and application of new technologies will serve as a robust pillar for my future development, enabling me to consistently make positive contributions to the team and product.

Looking ahead, my career aspirations lean towards roles related to SRE or DevOps. I hope to be involved in deployment-related tasks, recognizing that operations and testing are equally vital. I also aim to further refine various technical skills and apply them in both my professional and personal life. I firmly believe that a successful product necessitates not only development but also a comprehensive array of resources surrounding it to maintain its quality, stability, and more. I am highly experienced and passionate about such work, and my goal is to be the unsung hero supporting the team and product.

Email: [email protected]
GitHub: https://github.com/Kurt-Liang/Project
HackMD: https://hackmd.io/@Kurt-Liang