service for better operability. DevOps Practice : Worked with operation and development teams in the US and EU. Delivered Ansible playbooks to CI/CD framework of IBM Cloud Object Storage Service. Provided deliverables for DNS audit and clean up. On-call Support : Monitored IBM COS service and dealt with incidents. Leveraged the Kibana tool for finding issues and supporting customers' problems. Software Engineer (Band 7, MayMarch 2018), Taipei, Taiwan Led automation testing and tightly worked with developers for security products maintenance. Test Automation : Helped developers to pass integration tests wi...

product lifecycle. Provide support and documentation. Prepare Test Cases,Test Scenarios and Defect Report. Work within development scrum teams using agile methodology. Collaborating with BA’s Education Oxford Brookes University M.Sc Digital Marketing •University of Kerala B.Tech Computer science and Engineering •Skills Testing Software Testing Test Cases Agile Methodologies STLC and Defect life cycle Mobile Application Testing Bug Tracking Bug Reporting Functional Testing Regression Testing retesting & Regression Unit Testing Intune Microsoft 365 Suite ITIL Microsoft Office Excel Languages English — Professional Hindi — Native or Bilingual Malayalam — Native or Bilingual Marathi — Fluent Certification ISTQB

MayJune 2023 Software Engineer in Test • Taskworld Inc., Thailand E2E, functional, and usability testing of a task management tool (mobile & web) Migrating E2E suite from Selenium to Playwright API, performance and usability testing of mobile messenger application FebruaryMarch 2022 QA Automation Engineer • Crazy Factory, Thailand Functional, usability, and i18n testing of Unity application (mobile & web) DecemberMarchPosition eliminated due to COVID impact) Quality Assurance Engineer • EO Finance, Cyprus Full stack testing of cryptocurrency wallet & exchange (mobile, web & desktop apps) Developed & maintained E2E and API tests Reviewed business requirements and design assets Mentored new testing team members Made regression testing twice

Issues for UK customers. My job was to perform End to End testing for the Network diagnostics applications. System Integration testing played a major role in this. GLOBAL STEP PVT. LTD as a GAME TEST ENGINEER, MarJun 2014 Global Step is one of the leading game testing Company in India that works for various gaming organizations such as Disney, Nickelodeon, Infinity etc. Global Step mainly deals with the manual testing on mobiles and consoles. In mobile testing, it deals with both Android and IOS and that of Consoles it deals with XBOX, PS4 and

by DC Frontiers (SG), Sr. Software QA Engineer, Jul 2020 ~ Now Execute and write test documentation for test plan, test strategy, test cases, test reports Report and highlight potential issue to proper feature owner or PM to enhance user experience. Prepare and prioritize time estimation and schedule for testing activities. Work closely with product team, product manager, and developer team to achieve on-time software release. Design test flow and solution according to project specifications. Develop API automation scripts with JMeter or Postman to achieve functional testing, regression testing, and Performance testing with Jenkins Job

working in the software industry. Skilled in UI/integration test, test automation and performance testing. Master's degree major in Computer Science from Feng-Chia University. Major Skills: Testing: Requirement analysis, test case design, defect tracking. Performance Test: stress, capacity and load testing. API Testing: UI testing, Functional testing, stress testing Test automation implementation. Tools: Python, Selenium, JMeter, Postman. Language: Mandarin(native) English Location: New Taipei City，TW Email: [email protected] Phone:Working Experience ZF BlockChain Technology, Engineer, October 2023-March 2024 Design and execute functional testing for a

Raunak Kapoor Hello, I am Raunak Kapoor, a highly experienced ServiceNow ITOM Developer currently affiliated with Cognizant Technology Solutions located in Bangalore, India. With over a decade of experience in the field, I have acquired extensive knowledge and expertise in providing development and administration support for ServiceNow IT Operations Management ( ITOM ), IT Service Management (ITSM), and reporting services to meet the needs of both internal and external clients. Bengaluru , Karnataka , India Portfolio Website: https://raunak1264.github.io/raunakweb/ [email protected] ContactWork Experience JanPresent ServiceNow ITOM Developer Cognizant Technology Solutions