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On
4-6 years
6-10 years
10-15 years
More than 15 years
Taipei City, Taiwan
Software Engineer @Amazon Web Services (AWS)2023 ~ Present
・
資深前端工程師、資深後端工程師、全端工程師
Within one month
廖廷浩 Henry 1993 / 12 / 03 project manager full-end [email protected] Job application project manager、full-end engineer Introduction: I am good at logical reasoning, better than math games such as Sudoku. I can solve a problem with an average of 5-10 points. I often cannot extricate myself into unsolved problems. Therefore, for software, firmware, and hardware, I am quite enthusiastic about learning. The best subject in China and high school is physics, and I am better at electricity. However, my final ambition is still in information
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Tamkang University
・
資訊工程學系
Order Shipping Specialist @Alson Retail Co. Ltd.2022 ~ Present
・
Product/Project Manager
Within one month
Reynaldo Suryo Purnomo A Master's Student from Indonesia who is experienced in purchasing and specialized in vendor relations, data analysis, and inventory management. An organized, punctual, and proactive person who also continuously learns and stays updated with industry trends. Supported by a broad skill set and important credentials such as a PSM 1 certificate, AWS knowledge, and a Cisco Networking certificate. Taipei City, Taiwan https://credly.com/users/reynaldosuryo/ Work Experience Order Shipping Specialist Alson Retail Co. Ltd. • MayPresent A top leading Indonesian e-commerce platform in Taiwan
Studying
・
Ready to interview
Intern / Interested in working remotely
4-6 years
國立台灣科技大學 National Taiwan University of Science and Technology
・
Department of Information Management
Offline
Offline
Past
Product Operation Manager @Digital Forest Technologies2021 ~ 2023
・
Project Manager, Product Operations, Product Support, Program Manager, Customer Success Manager, Business Analyst
Within one month
Jessica Chang Product Operations Manager Taipei City, Taiwan I have 6+ years of experience working in the gaming industry and a total of 8+ years of experience working with software products. I acquired good skills in cross-functional and cross-national collaboration through experiences working directly with software engineers, first-line customer support, account managers, product owners, project stakeholders, marketing teams, designers, etc. I love to observe and also enjoy analyzing problems with my logical thinking. At the same time, I am a detail-oriented person who is very good at organizing complex information and
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
International Trade Institute, TAITRA
・
Full time trainee at International Business Program
Director of Tech Service @iKala 愛卡拉互動媒體股份有限公司2022 ~ 2024
・
IT經理、資安經理、專案經理、產品經理
Within one month
analyzing competitors, setting business strategies and goals, and developing solutions based on multi-cloud and customer demand, and also assist in marketing events for solution promotion and sales training, initiate product promotion materials and application demonstrations for sales training. Additionally, I source, analyze, and define cloud-based products and services in line with the ecosystem on Amazon Web Services (AWS), Google Cloud Platform (GCP), and multi-cloud architecture, cooperate with the delivery team, design iKala Cloud technical support and managed service processes, helping sales teams to expand business to multi-cloud/hybrid cloud services for our existing or
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
10-15 years
私立靜宜大學
・
資訊工程
Technical Project Manager @eCloudvalley 伊雲谷數位股份有限公司2022 ~ Present
・
Product/Project Manager
Within one month
Employed
Full-time
4-6 years
國立台灣科技大學 National Taiwan University of Science and Technology
・
企業管理
Frontend Developer @Ubiquiti Inc.2021 ~ Present
・
前端工程師 Front-End Developer
Within one month
lifecycle. Focus on writing clean, testable, and maintainable code, prefers to build stable, high-performance, and cross-platform applications using React and TypeScript. Skills Frontend HTML5 CSS3 JavaScript (ES6+) TypeScript React Redux React Native Next.js Backend Node.js Express Nest.js MySQL Docker Amazon Web Services Development Tools Git ESLint Prettier Webpack Jest Jenkins styled-components Work Experience Frontend Developer • Ubiquiti Inc. MarPresent [UniFi Connect] The latest application within UniFi OS. Designed from the ground up to be a fully integrated enterprise-of-things hardware and software solution focused solely on
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
4-6 years
AppWorks School
・
Web Class - Front-End Trainee
Senior Specialist @宏碁股份有限公司2019 ~ Present
・
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
Within one month
WEN YU TING (Wendy Wen) Data Analyst、Data Engineer、Data Scientist Taipei，TW [email protected] Core qualifications is using Python, R and SQL server for analysis, and also use distributed computingPyspark for data processing. Find insights from the data and make recommendations and improvements, use BI tool to present data visualization. Also familiar with BigQuery, Amazon and Google Analytics system. Use ML tools to observe therelated variables from the data, design variables, model, and analyze the prediction results. Tool Skill Python、R、Pyspark、SQL server、Jupyter、BigQuery、AWS、Google Analytics、Data Studio Professional
Employed
Full-time / Interested in working remotely
4-6 years
國立交通大學
・
統計學Employed
・
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
交通大學 (National Chiao Tung University)
・
Computer SciencePast
Backend @GT Studio2023 ~ Present
・
Senior Backend Engineer
Within one year
Unemployed
Full-time / Interested in working remotely
6-10 years
中興大學碩士班
・
TI CC2540/CC2541, TI MSP430, BLE
產品暨行銷發展處 專案經理 @台灣智慧雲端服務股份有限公司2022 ~ Present
・
專案經理、產品經理、系統分析師
Within one month
股份有限公司 (華碩集團公司) 行銷暨產品發展處 專案經理 2022/6 ~ 2023/6 ◆ 雲端服務/系統架構規劃 雲端系統 架構規劃 (Amazon Web Services) 、 資訊安全 應用 (FW、WAF、DDos) 產業 AI應用 規劃 (MLOps訓練推論) 、 區塊鏈 系統應用、企業數位轉型規劃、產品行銷推廣等。 實際經手
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
資策會_財團法人資訊工業策進會
・
智慧應用微軟C#工程師養成班The Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
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Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
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Within two months
Product Operations Manager
Digital Forest Technologies
・
2021 ~ 2023
Professional Background
Current status
Unemployed
Job Search Progress
Open to opportunities
Professions
Project Manager, Project / Product Management, CS Advisor
Fields of Employment
Software, SaaS / Cloud Services, Games
Work experience
6-10 years work experience (4-6 years relevant)
Management
None
Skills
Languages
Chinese
・
Native or Bilingual
English
・
Professional
Job search preferences
Positions
Project Manager, Product Operations, Product Support, Program Manager, Customer Success Manager, Business Analyst
Job types
Full-time
Locations
Taipei, 台灣, New Taipei City, 台灣
Remote
Interested in working remotely
Freelance
No
Educations
School
International Trade Institute, TAITRA
Major
Full time trainee at International Business Program
Jessica Chang
Product Operations Manager
Taipei City, Taiwan
I have 6+ years of experience working in the gaming industry and a total of 8+ years of experience working with software products.
I acquired good skills in cross-functional and cross-national collaboration through experiences working directly with software engineers, first-line customer support, account managers, product owners, project stakeholders, marketing teams, designers, etc.
I love to observe and also enjoy analyzing problems with my logical thinking. At the same time, I am a detail-oriented person who is very good at organizing complex information and turning it into easy-to-understand communication materials.
Experience
Products Operations Manager • Digital Forest Technologies
July 2021 - November 2023
Skills: project management, product release, cross-national cooperation, presentation
- Established standard guidelines with flowcharts and templates as a cohesive framework for internal cross-functional teams, reducing customer announcement process lead time by 30%.
- Led an urgent project, building up new servers in just 1/6 of the regular timeline. Successfully launched the service preventing a potential stability crisis during a peak period.
- Tested packet logs directly and organized results into easy-to-understand comparison tables, helping the Product Owner to understand complex technical problems and speed up the decision-making process by 2 weeks.
- Elevated the server stability report to a highly anticipated presentation at the cross-national general managers meeting, by delivering compelling insights backed by persuasive data.
- Managed transition project, organized training and quizzes for the team, driving a smooth shift of business operations to a new subsidiary.
Product Support Coordinator • Digital Forest Technologies
April 2019 - June 2021
Skills: customer service, cross-functional collaboration, documentation, analysis, reporting
- Conducted B2C service support by directly managing 50+ Skype channels, easing the load for the team, and playing a key role in enhancing service efficiency and quality.
- Simplified complex integration processes into streamlined documentation, empowering team members to guide customers through integrations with a clear SOP and know-how.
- Took the lead on revamping the monthly analysis report, reduced the completion time by 60%, as well as elevating the report’s value with more accurate insights.
- Optimized the deployment scheduling process by leveraging various tools, helping the team to reduce daily manual work by 20%, while improving efficiency in cross-functional communication.
Sales and Marketing Specialist • Acacia Company (UNT)
December 2016 - March 2019
Skills: e-commerce webpage management, marketing campaign planning, customer service, Google Analytics, social media management, copywriting
- Led website revamp project, guiding the team to successfully migrate and launch the new website within the specified timeframe.
- Successfully resolved challenging customer delivery issues, receiving acknowledgment and appreciation by a physical letter from the customer.
- Analyzed consumer behaviors in different regions using Tableau, applying insights to campaign planning to achieve business goals in every season.
Overseas Project Coordinator • X-Legend Entertainment
July 2014 - February 2016
Skills: Communication, problem-solving, multi-tasking, cultural awareness, data analysis
- Directed the team in identifying root causes of live issues, delivering optimal solutions to customers promptly, and preventing additional financial losses.
- Led weekly maintenance, ensuring smooth communication and visibility with overseas agents.
- Monitored gameplay trends, and proactively raised potential issues, facilitating early detection and resolution by the team.
Education
National Sun Yat-Sen University
Bachelor of Business Administration, Interdisciplinary Program in Marketing
Jul 2009 - Jun 2013
International Trade Institute, TAITRA
International Business Program, International Marketing
Full-time trainee Jul 2013 - Jun 2014
Licenses & Certifications
Professional Scrum Master I
Scrum.org
September 2023
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)
March 2021 - March 2024
Other Certifications
- Excel Power BI 14-Hour Course
Institute for Information Industry, Aug 2020 - Programming Foundations: Databases
LinkedIn, Dec 2019 - Google Analytics Course Completion Certification
National Taiwan University, Feb 2018 - Introduction to Computer Networks
National Tsing Hua University, Jan 2016
Skills
- Cross-functional Collaboration
- Cross-organization Collaboration
- Project Management
- Customer Service
- Tech Release Note Writing
- Presentation Skills
- Product Copywriting
- Marketing Skills
Language
- Mandarin — Native
- English — Professional
- Taiwanese — Basic
Jessica Chang
Product Operations Manager
Taipei City, Taiwan
I have 6+ years of experience working in the gaming industry and a total of 8+ years of experience working with software products.
I acquired good skills in cross-functional and cross-national collaboration through experiences working directly with software engineers, first-line customer support, account managers, product owners, project stakeholders, marketing teams, designers, etc.
I love to observe and also enjoy analyzing problems with my logical thinking. At the same time, I am a detail-oriented person who is very good at organizing complex information and turning it into easy-to-understand communication materials.
Experience
Products Operations Manager • Digital Forest Technologies
July 2021 - November 2023
Skills: project management, product release, cross-national cooperation, presentation
- Established standard guidelines with flowcharts and templates as a cohesive framework for internal cross-functional teams, reducing customer announcement process lead time by 30%.
- Led an urgent project, building up new servers in just 1/6 of the regular timeline. Successfully launched the service preventing a potential stability crisis during a peak period.
- Tested packet logs directly and organized results into easy-to-understand comparison tables, helping the Product Owner to understand complex technical problems and speed up the decision-making process by 2 weeks.
- Elevated the server stability report to a highly anticipated presentation at the cross-national general managers meeting, by delivering compelling insights backed by persuasive data.
- Managed transition project, organized training and quizzes for the team, driving a smooth shift of business operations to a new subsidiary.
Product Support Coordinator • Digital Forest Technologies
April 2019 - June 2021
Skills: customer service, cross-functional collaboration, documentation, analysis, reporting
- Conducted B2C service support by directly managing 50+ Skype channels, easing the load for the team, and playing a key role in enhancing service efficiency and quality.
- Simplified complex integration processes into streamlined documentation, empowering team members to guide customers through integrations with a clear SOP and know-how.
- Took the lead on revamping the monthly analysis report, reduced the completion time by 60%, as well as elevating the report’s value with more accurate insights.
- Optimized the deployment scheduling process by leveraging various tools, helping the team to reduce daily manual work by 20%, while improving efficiency in cross-functional communication.
Sales and Marketing Specialist • Acacia Company (UNT)
December 2016 - March 2019
Skills: e-commerce webpage management, marketing campaign planning, customer service, Google Analytics, social media management, copywriting
- Led website revamp project, guiding the team to successfully migrate and launch the new website within the specified timeframe.
- Successfully resolved challenging customer delivery issues, receiving acknowledgment and appreciation by a physical letter from the customer.
- Analyzed consumer behaviors in different regions using Tableau, applying insights to campaign planning to achieve business goals in every season.
Overseas Project Coordinator • X-Legend Entertainment
July 2014 - February 2016
Skills: Communication, problem-solving, multi-tasking, cultural awareness, data analysis
- Directed the team in identifying root causes of live issues, delivering optimal solutions to customers promptly, and preventing additional financial losses.
- Led weekly maintenance, ensuring smooth communication and visibility with overseas agents.
- Monitored gameplay trends, and proactively raised potential issues, facilitating early detection and resolution by the team.
Education
National Sun Yat-Sen University
Bachelor of Business Administration, Interdisciplinary Program in Marketing
Jul 2009 - Jun 2013
International Trade Institute, TAITRA
International Business Program, International Marketing
Full-time trainee Jul 2013 - Jun 2014
Licenses & Certifications
Professional Scrum Master I
Scrum.org
September 2023
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)
March 2021 - March 2024
Other Certifications
- Excel Power BI 14-Hour Course
Institute for Information Industry, Aug 2020 - Programming Foundations: Databases
LinkedIn, Dec 2019 - Google Analytics Course Completion Certification
National Taiwan University, Feb 2018 - Introduction to Computer Networks
National Tsing Hua University, Jan 2016
Skills
- Cross-functional Collaboration
- Cross-organization Collaboration
- Project Management
- Customer Service
- Tech Release Note Writing
- Presentation Skills
- Product Copywriting
- Marketing Skills
Language
- Mandarin — Native
- English — Professional
- Taiwanese — Basic