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On
4-6 years
6-10 years
10-15 years
More than 15 years
Taipei City, Taiwan
Past
國定古蹟菸酒專賣局 修復再利用計畫 專案助理 @社團法人台灣歷史資源經理學會2021 ~ 2021
・
PM/產品經理/專案管理
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
私立東海大學
・
Foreign Literature and Language
總部協理 @夢想不動產DREAM ESTATE_寶程不動產經紀有限公司2022 ~ Present
・
business development director商業發展總監/企劃總監/數位行銷總監/產品營運總監/商業發展
Within two months
蔡逸寧 行銷長 本人於新聞系尚未畢業時即開始在台灣媒體界工作，踏入社會後以行銷為深耕的領域，熱愛品牌行銷且有在經營自身社群，在職場上已有八年從前端如客戶開發到後端專案執行豐富領域的經驗，待過新創公司及大型企業。因從
Employed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
LIM College 紐約利姆時尚商業管理學院
・
Fashion Merchandising & Retail Management 時尚銷售與零售管理
儲備幹部 Management Trainee @全家便利商店2021 ~ Present
・
English related jobs , Administration/ Coordinator, Secretary, Receptionist , International sales 行政專員，總機接待人員，秘書，國外業務
Within one year
王志豪 Nicholas Hong Chee Hao 不斷精進自己能力、創意與思想的媒體人， 具備 文案、企劃、執行能力 。 A media worker who keeps on pursuing the perfect "execution" for marketing ! Marketing 行銷企劃 [email protected] 技能包 SKILLS SET 圖像/影音設計 Media Arts Designing 熟悉繪圖、剪輯軟體，獨立設計執行能力！曾經製作過不少的宣傳圖以及
Employed
Full-time / Interested in working remotely
4-6 years
玄奘大學Hsuan Chuang University
・
Performing and Screen Arts客戶經理(Account Manager)-微波通訊產品線 @臻鼎科技集團_先豐通訊股份有限公司2021 ~ Present
・
資深客戶經理
More than one year
Employed
Full-time / Interested in working remotely
10-15 years
元智大學 Yuan Ze University
・
國際企業學碩士Full-time / Interested in working remotely
4-6 years
天主教輔仁大學 FU JEN CATHOLIC UNIVERSITY
・
廣告傳播系 Dept. of Advertising & Public Relationship
產品＆專案經理、UIUX設計師 @幣護 AegisCustody2020 ~ Present
・
Product/Project Manager
More than one year
Ssu Chen Chief Product Officer 📍 Taipei City, Taiwan ✉️ [email protected] HIGHLIGHTS ✨ Fluent Mandarin-Chinese and English with culturally-rich background Demonstrated expertise and extensive experience in developing blockchain-based products Skilled in managing the 0-1 process, delivering projects from concept to completion Successfully navigated the challenges of working in a startup environment and contributed to the growth of the company Proven ability to lead and manage product development teams, as well as coordinate projects and execute action items internally and externally Skilled at multitasking and communications, while also managing recruitment and internal training
Employed
Full-time / Interested in working remotely
6-10 years
RMIT University
・
工業設計學系（榮譽學士）
International Assistant Sales Manager @Jia Wei Enterprise Co., Ltd2018 ~ Present
・
Business Manager
Within one month
targets and define KPIs for the department, ensuring alignment with the company's goals and objectives. Develop pricing strategies for both wholesale and retail sales, considering factors such as product costs, shipping costs, and market demand. Responsible for creating and evaluating business contracts. Handle large-scale sales projects, oversee their planning, execution, and successful completion. Implementing digital marketing strategies for e-commerce platforms and website throughout the marketing funnel and customer journey involves a systematic approach to attract, engage, and convert customers. Plan and schedule promotion strategies for B2B and e-commerce platforms, including social
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
National Taiwan University of Science and Technology
・
MBA in Industrial Management
Software Engineer @Amazon Web Services (AWS)2023 ~ Present
・
資深前端工程師、資深後端工程師、全端工程師
Within one month
廖廷浩 Henry 1993 / 12 / 03 project manager full-end [email protected] Job application project manager、full-end engineer Introduction: I am good at logical reasoning, better than math games such as Sudoku. I can solve a problem with an average of 5-10 points. I often cannot extricate myself into unsolved problems. Therefore, for software, firmware, and hardware, I am quite enthusiastic about learning. The best subject in China and high school is physics, and I am better at electricity. However, my final ambition is still in information
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Tamkang University
・
資訊工程學系
Project Manager @SOLOMON TECHNOLOGY CORPORATION2022 ~ Present
・
特別助理、策略幕僚主管
Within one month
提出洞察與可行的計畫。能快速製作專業的提案簡報，以及文章寫作（文章曾於工商時報、看雜誌等媒體刊登連載）。 工作經歷 Project Manager • SOLOMON TECHNOLOGY CORPORATION 八月Present 1. Provide strategic consultation to various departments within the group. 集團各部門策略輔導。 2. Project progress tracking and management. 策略工作成效追蹤與管理。 3.
Employed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
National Sun Yat-Sen University
・
Bussiness Managementt
Offline
Offline
Past
Product Operation Manager @Digital Forest Technologies2021 ~ 2023
・
Project Manager, Product Operations, Product Support, Program Manager, Customer Success Manager, Business Analyst
Within one month
observe and also enjoy analyzing problems with my logical thinking. At the same time, I am a detail-oriented person who is very good at organizing complex information and turning it into easy-to-understand communication materials. Experience Products Operations Manager • Digital Forest Technologies JulyNovember 2023 Skill s: project management, product release, cross-national cooperation, presentation Established standard guidelines with flowcharts and templates as a cohesive framework for internal cross-functional teams, reducing customer announcement process lead time by 30%. Led an urgent project, building up new servers in just 1/6 of the regular timeline
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
International Trade Institute, TAITRA
・
Full time trainee at International Business ProgramThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within two months
Product Operations Manager
Digital Forest Technologies
・
2021 ~ 2023
Professional Background
Current status
Unemployed
Job Search Progress
Open to opportunities
Professions
Project Manager, Project / Product Management, CS Advisor
Fields of Employment
Software, SaaS / Cloud Services, Games
Work experience
6-10 years work experience (4-6 years relevant)
Management
None
Skills
Languages
Chinese
・
Native or Bilingual
English
・
Professional
Job search preferences
Positions
Project Manager, Product Operations, Product Support, Program Manager, Customer Success Manager, Business Analyst
Job types
Full-time
Locations
Taipei, 台灣, New Taipei City, 台灣
Remote
Interested in working remotely
Freelance
No
Educations
School
International Trade Institute, TAITRA
Major
Full time trainee at International Business Program
Jessica Chang
Product Operations Manager
Taipei City, Taiwan
I have 6+ years of experience working in the gaming industry and a total of 8+ years of experience working with software products.
I acquired good skills in cross-functional and cross-national collaboration through experiences working directly with software engineers, first-line customer support, account managers, product owners, project stakeholders, marketing teams, designers, etc.
I love to observe and also enjoy analyzing problems with my logical thinking. At the same time, I am a detail-oriented person who is very good at organizing complex information and turning it into easy-to-understand communication materials.
Experience
Products Operations Manager • Digital Forest Technologies
July 2021 - November 2023
Skills: project management, product release, cross-national cooperation, presentation
- Established standard guidelines with flowcharts and templates as a cohesive framework for internal cross-functional teams, reducing customer announcement process lead time by 30%.
- Led an urgent project, building up new servers in just 1/6 of the regular timeline. Successfully launched the service preventing a potential stability crisis during a peak period.
- Tested packet logs directly and organized results into easy-to-understand comparison tables, helping the Product Owner to understand complex technical problems and speed up the decision-making process by 2 weeks.
- Elevated the server stability report to a highly anticipated presentation at the cross-national general managers meeting, by delivering compelling insights backed by persuasive data.
- Managed transition project, organized training and quizzes for the team, driving a smooth shift of business operations to a new subsidiary.
Product Support Coordinator • Digital Forest Technologies
April 2019 - June 2021
Skills: customer service, cross-functional collaboration, documentation, analysis, reporting
- Conducted B2C service support by directly managing 50+ Skype channels, easing the load for the team, and playing a key role in enhancing service efficiency and quality.
- Simplified complex integration processes into streamlined documentation, empowering team members to guide customers through integrations with a clear SOP and know-how.
- Took the lead on revamping the monthly analysis report, reduced the completion time by 60%, as well as elevating the report’s value with more accurate insights.
- Optimized the deployment scheduling process by leveraging various tools, helping the team to reduce daily manual work by 20%, while improving efficiency in cross-functional communication.
Sales and Marketing Specialist • Acacia Company (UNT)
December 2016 - March 2019
Skills: e-commerce webpage management, marketing campaign planning, customer service, Google Analytics, social media management, copywriting
- Led website revamp project, guiding the team to successfully migrate and launch the new website within the specified timeframe.
- Successfully resolved challenging customer delivery issues, receiving acknowledgment and appreciation by a physical letter from the customer.
- Analyzed consumer behaviors in different regions using Tableau, applying insights to campaign planning to achieve business goals in every season.
Overseas Project Coordinator • X-Legend Entertainment
July 2014 - February 2016
Skills: Communication, problem-solving, multi-tasking, cultural awareness, data analysis
- Directed the team in identifying root causes of live issues, delivering optimal solutions to customers promptly, and preventing additional financial losses.
- Led weekly maintenance, ensuring smooth communication and visibility with overseas agents.
- Monitored gameplay trends, and proactively raised potential issues, facilitating early detection and resolution by the team.
Education
National Sun Yat-Sen University
Bachelor of Business Administration, Interdisciplinary Program in Marketing
Jul 2009 - Jun 2013
International Trade Institute, TAITRA
International Business Program, International Marketing
Full-time trainee Jul 2013 - Jun 2014
Licenses & Certifications
Professional Scrum Master I
Scrum.org
September 2023
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)
March 2021 - March 2024
Other Certifications
- Excel Power BI 14-Hour Course
Institute for Information Industry, Aug 2020 - Programming Foundations: Databases
LinkedIn, Dec 2019 - Google Analytics Course Completion Certification
National Taiwan University, Feb 2018 - Introduction to Computer Networks
National Tsing Hua University, Jan 2016
Skills
- Cross-functional Collaboration
- Cross-organization Collaboration
- Project Management
- Customer Service
- Tech Release Note Writing
- Presentation Skills
- Product Copywriting
- Marketing Skills
Language
- Mandarin — Native
- English — Professional
- Taiwanese — Basic
Jessica Chang
Product Operations Manager
Taipei City, Taiwan
I have 6+ years of experience working in the gaming industry and a total of 8+ years of experience working with software products.
I acquired good skills in cross-functional and cross-national collaboration through experiences working directly with software engineers, first-line customer support, account managers, product owners, project stakeholders, marketing teams, designers, etc.
I love to observe and also enjoy analyzing problems with my logical thinking. At the same time, I am a detail-oriented person who is very good at organizing complex information and turning it into easy-to-understand communication materials.
Experience
Products Operations Manager • Digital Forest Technologies
July 2021 - November 2023
Skills: project management, product release, cross-national cooperation, presentation
- Established standard guidelines with flowcharts and templates as a cohesive framework for internal cross-functional teams, reducing customer announcement process lead time by 30%.
- Led an urgent project, building up new servers in just 1/6 of the regular timeline. Successfully launched the service preventing a potential stability crisis during a peak period.
- Tested packet logs directly and organized results into easy-to-understand comparison tables, helping the Product Owner to understand complex technical problems and speed up the decision-making process by 2 weeks.
- Elevated the server stability report to a highly anticipated presentation at the cross-national general managers meeting, by delivering compelling insights backed by persuasive data.
- Managed transition project, organized training and quizzes for the team, driving a smooth shift of business operations to a new subsidiary.
Product Support Coordinator • Digital Forest Technologies
April 2019 - June 2021
Skills: customer service, cross-functional collaboration, documentation, analysis, reporting
- Conducted B2C service support by directly managing 50+ Skype channels, easing the load for the team, and playing a key role in enhancing service efficiency and quality.
- Simplified complex integration processes into streamlined documentation, empowering team members to guide customers through integrations with a clear SOP and know-how.
- Took the lead on revamping the monthly analysis report, reduced the completion time by 60%, as well as elevating the report’s value with more accurate insights.
- Optimized the deployment scheduling process by leveraging various tools, helping the team to reduce daily manual work by 20%, while improving efficiency in cross-functional communication.
Sales and Marketing Specialist • Acacia Company (UNT)
December 2016 - March 2019
Skills: e-commerce webpage management, marketing campaign planning, customer service, Google Analytics, social media management, copywriting
- Led website revamp project, guiding the team to successfully migrate and launch the new website within the specified timeframe.
- Successfully resolved challenging customer delivery issues, receiving acknowledgment and appreciation by a physical letter from the customer.
- Analyzed consumer behaviors in different regions using Tableau, applying insights to campaign planning to achieve business goals in every season.
Overseas Project Coordinator • X-Legend Entertainment
July 2014 - February 2016
Skills: Communication, problem-solving, multi-tasking, cultural awareness, data analysis
- Directed the team in identifying root causes of live issues, delivering optimal solutions to customers promptly, and preventing additional financial losses.
- Led weekly maintenance, ensuring smooth communication and visibility with overseas agents.
- Monitored gameplay trends, and proactively raised potential issues, facilitating early detection and resolution by the team.
Education
National Sun Yat-Sen University
Bachelor of Business Administration, Interdisciplinary Program in Marketing
Jul 2009 - Jun 2013
International Trade Institute, TAITRA
International Business Program, International Marketing
Full-time trainee Jul 2013 - Jun 2014
Licenses & Certifications
Professional Scrum Master I
Scrum.org
September 2023
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)
March 2021 - March 2024
Other Certifications
- Excel Power BI 14-Hour Course
Institute for Information Industry, Aug 2020 - Programming Foundations: Databases
LinkedIn, Dec 2019 - Google Analytics Course Completion Certification
National Taiwan University, Feb 2018 - Introduction to Computer Networks
National Tsing Hua University, Jan 2016
Skills
- Cross-functional Collaboration
- Cross-organization Collaboration
- Project Management
- Customer Service
- Tech Release Note Writing
- Presentation Skills
- Product Copywriting
- Marketing Skills
Language
- Mandarin — Native
- English — Professional
- Taiwanese — Basic