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Definition of Reputation Credits
Li Ye-Sing
Searching for a Strategic Planning or Project Management position where my experience in project planning, business operation, networking, and analytical skills to meet the company’s success.
Experience
· 4 years as a project planner in banking, with 2 years of business strategic planning.
· Accomplished LINE Pay credit/debit card project and whose customer spending was over USD 3 billion.
· Proven team player multiplied cross-functional revenue.
· Critical thinking and problem-solving. Quick learner.
＊e-mail: [email protected]
Project manager
城市，TW
[email protected]
工作經歷
Cathay United Bank, Assistant Project Manager, Nov 2018 ~ 現在
※Project Assistant Manager, Business Management Department
． Adopted MOI Open Data, External materials, and Geographic Information Systems to optimize the branches-location decision.
．Accounted for the planning of using new technology in branches, such as iPad and Facial recognition.
．Completed the new layout project and launched a new-layout branch.
CTBC Financial Holding Co., Ltd, Assistant Project Manager, Jul 2015 ~ May 2018
※Assistant Project Manager, Retail Banking Strategic Planning Department, 2017.7_2018.5
Ensured projects and program punctuality through project governance and coordinated the cross-functional projects.
．Participated in CTBC and LINE Pay project whose consumer-spending exceeded USD 3 billion in 2017 and changed the payment habits of Taiwanese consumers.
．Collaborated with Corporate Banking to integrated Private Banking customer service, increased interest by 250 times and strengthened the cooperation relationship.
．Aided new business models design: Private Banking Model and Small Business Model.
※Management Associate, Retail Banking Business, 2015.7_2017.6
Learned business knowledge in Retail Banking and received training as a project planner.
．Rotated in different departments including branch, operation, customer segment, product, and strategy.
．Slashed 30% of the tellers’ overtime by instituting SOP of branch internal control processes.
．Initiated the pre-key-in system which reduced the customers’ waiting and reduced 160 million USD in operating costs /year.
．Led partners to win the MA project competition; finished the MA program as a proven project manager.
Navy, R.O.C, Sailor, Engine Department, Nov 2013 ~ Oct 2014
Maintained engine, generator and boiler, to ensure the transportation mission could be accomplished.
學歷
National Sun Yat-Sen University, 工商管理碩士（MBA）, Quantitative Research / Operation Management / Service Quality, 2011 ~ 2015
- Main areas of research: operation management, service quality management and quantitative methods.
- Thesis: A Study on the Relationship among Service Quality, Customer Satisfaction and Repurchase Intention in Catering Industry _ The Moderating Effect of Catering Type.
National Taiwan Normal University, 文學士（BA）, Human Geography／Business Area Analysis／Marketing Geography／Economic Geography, 2007 ~ 2011
Emphasis on human geography: business area analysis, marketing geography, and economic geography.
Li Ye-Sing
Searching for a Strategic Planning or Project Management position where my experience in project planning, business operation, networking, and analytical skills to meet the company’s success.
Experience
· 4 years as a project planner in banking, with 2 years of business strategic planning.
· Accomplished LINE Pay credit/debit card project and whose customer spending was over USD 3 billion.
· Proven team player multiplied cross-functional revenue.
· Critical thinking and problem-solving. Quick learner.
＊e-mail: [email protected]
Project manager
城市，TW
[email protected]
工作經歷
Cathay United Bank, Assistant Project Manager, Nov 2018 ~ 現在
※Project Assistant Manager, Business Management Department
． Adopted MOI Open Data, External materials, and Geographic Information Systems to optimize the branches-location decision.
．Accounted for the planning of using new technology in branches, such as iPad and Facial recognition.
．Completed the new layout project and launched a new-layout branch.
CTBC Financial Holding Co., Ltd, Assistant Project Manager, Jul 2015 ~ May 2018
※Assistant Project Manager, Retail Banking Strategic Planning Department, 2017.7_2018.5
Ensured projects and program punctuality through project governance and coordinated the cross-functional projects.
．Participated in CTBC and LINE Pay project whose consumer-spending exceeded USD 3 billion in 2017 and changed the payment habits of Taiwanese consumers.
．Collaborated with Corporate Banking to integrated Private Banking customer service, increased interest by 250 times and strengthened the cooperation relationship.
．Aided new business models design: Private Banking Model and Small Business Model.
※Management Associate, Retail Banking Business, 2015.7_2017.6
Learned business knowledge in Retail Banking and received training as a project planner.
．Rotated in different departments including branch, operation, customer segment, product, and strategy.
．Slashed 30% of the tellers’ overtime by instituting SOP of branch internal control processes.
．Initiated the pre-key-in system which reduced the customers’ waiting and reduced 160 million USD in operating costs /year.
．Led partners to win the MA project competition; finished the MA program as a proven project manager.
Navy, R.O.C, Sailor, Engine Department, Nov 2013 ~ Oct 2014
Maintained engine, generator and boiler, to ensure the transportation mission could be accomplished.
學歷
National Sun Yat-Sen University, 工商管理碩士（MBA）, Quantitative Research / Operation Management / Service Quality, 2011 ~ 2015
- Main areas of research: operation management, service quality management and quantitative methods.
- Thesis: A Study on the Relationship among Service Quality, Customer Satisfaction and Repurchase Intention in Catering Industry _ The Moderating Effect of Catering Type.
National Taiwan Normal University, 文學士（BA）, Human Geography／Business Area Analysis／Marketing Geography／Economic Geography, 2007 ~ 2011
Emphasis on human geography: business area analysis, marketing geography, and economic geography.