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Assistant Customer Service Manager @Lalamove小蜂鳥國際物流有限公司
2022 ~ Present
Customer Service Manager
Within one month
KPI Management
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6-10 years
Providence University
Mass Communication
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Customer Care Team Lead @Cicil.co.id
2020 ~ 2023
Administrator and Customer Service Specialist
Within two months
Microsoft Office
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Politeknik Negeri Malang
Teknik Kimia
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資深產品經理 Senior Product Manager
More than one year
/ back-end engineer team. Data Analysis Familiar with using SQL for data analysis and Excel tools to do CRM analysis. Experience Watsons TW 2018 SepNow (still on position) eCommerce Project Manager Watsons Taiwan eStore system optimization (include Web and APP) Web site and APP UI / UX enhancement (Payment , Deliver , Promotion display system , Registration process enhancement. ) Customer engagement tools survey and cooperation with vendor to enhance Conversion rate ( Insite search and Recommendation) Develop other opportunities to increase traffics and Conversion rate : Line shopping cooperation / Line Pay . Traffics / Sales / TC / ATV /
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6-10 years
政治大學 公共行政學系
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Sub Leader Finance and Tax @PT. Tjokro Nippon Engineering
2021 ~ Present
Accounting & Tax Staff, finance, Data Analis
Within one month
precision in financial transactions. • Ensured audit compliance through meticulous maintenance and updates of accounting records. • Performed in-depth budget analyses and crafted expense reports to streamline financial planning. • Delivered timely month-end financial reports, bolstering the organization's fiscal integrity. • Reported to Accounting Manager, spearheading financial process and system enhancements. • Formulated cash flow projections and budgeting tactics to aid strategic business decisions. • Skilled in SIMODIS operations for effective real-time foreign exchange tracking. • Managed comprehensive tax responsibilities, including PPh 21, PPh 22, PPh Final, PPN, And SPT all Taxes, upholding regulatory adherence.
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Diponegoro University
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2014 ~ 2022
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More than one year
Excel
reliability
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10-15 years
National Yang Ming Chiao Tung University
Electrical Engineering & IC design
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Operations Executive @NGC ENERGY LLC
2019 ~ Present
Operations Executive
More than one year
in my career time. • Achieved and managed more than 20 Tons per day target production in the year span, while we were at 12 Tons per day in the early 2015 • Implemented operation and shop floor standards to reduce the Scrap and Rejection rate to an acceptable level Role: • Process study and enhancement. • 5S implementation, control plan design and execution. • Develop projects within allotted timelines and budget. • Process core tools : PPAP, APQP, SPC, FMEA, MSA, CONTROL PLAN - execution and team powering. • Preparing cost reports and cost-budget studies. • Resource planning and demand planning.
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6-10 years
Indian Institute of Logistics
PG Diploma in Shipping and Logistics
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Head of Product Operations @Seekrtech 時刻科技
2023 ~ Present
專案經理/營運經理
Within one month
feedback analysis. 工作經歷 Head of Product Operations • Seekrtech 時刻科技 二月Present | Taipei, Taiwan - Project Management: Lead product team operations, ensuring project timelines and budgets are met. - Cross-Team Coordination: Coordinate among Engineering, Design, and Marketing to align project goals. - Efficiency Enhancement: Develop innovative processes to boost productivity and solve development issues. - Software Release: Oversee the release and distribution of software in app markets. - Quality Assurance Leadership: Manage QA and Customer Service teams for optimal performance. Project Manager • Seekrtech 時刻科技 五月二月 2023
Project Management
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National Chiao Tung University
Department of Industrial Engineering and Management
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Analytics Intern @Bloomberg L.P.
2005 ~ 2005
More than one year
Steward, FebNov 2013 Tapped for inaugural position to serve as guardian of AIG’s financial data. Resolved quality issues (uniqueness, integrity, accuracy, consistency, completeness). Communicated issues to key stakeholders and directed project lifecycles. Managed three direct reports. Implemented cost saving initiatives for cash optimization and ROI enhancement. Updated processes to ensure that insights were available for sales team to make decisions for $400B portfolio. Introduced first market value report, analyzing extensive portfolio to capture errors and provide accurate data for more informed decision-making. Handled all audit stations internally, providing direction to departments
Business Development
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Business Strategy
More than 15 years
Bryant University
Certified Financial Planner
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Senior Associate @DBS Bank
2023 ~ Present
Project Manager
Within two months
Bonds Taipei, Taiwan 工作經歷 Senior Associate • DBS Bank 八月Present Role in guiding the digital journey for investment products, including Mutual Funds, Bonds, and Insurance. This position enabled me to collaborate closely with product managers, significantly contributing to the efficient execution of new projects and enhancements. Throughout this process, we employed the scrum methodology, which not only fostered teamwork but also enhanced my skills and knowledge in agile practices. Assstant Program Manager • Citi 四月八月 2023 •As a digital journey owner for Citi TW's online banking, I've focused on
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Shu-Te University
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Vice Director of Business Planning & Operation @PT Buana Finance, Tbk
2016 ~ Present
Director
Within three months
policies and making sure the policies are applicable to the company. Also responsible for policies and socialization process, updating or creating business policies according to internal and external conditions, making sure that all the business policies must be and also inline with all infrastructure As Improvement Project Manager Do enhancement to make business processes easier, more effective, and more efficient. Such as shifting the credit acquisition process from decentralization to centralization. Upgrading the whole core system [Confins R2]. Responsible for user requirement process, design confirmation, data migration, user acceptance test, training for trainer session, training for
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Universitas Katolik Atmajaya Jakarta
Bachelor, Marketing Management

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Z9fbgm8sbqcuwiqvt9aw

李欣哲 StevenLi

I have almost 9 years of work experience in E-Commerce and digital related business.  
Especially in Marketing planning , product planning and management , Digital media ecosystem.

Strong business sense, stable and self-motivated. 

Love team work and find the way to solve problems in E-commerce dynamic environment.
Now I am indulge in Watsons eCommerce and Physical store interaction improvement to enhance user experience both Online and Offline. 

Skills


Marketing

5 Years in E-Commerce website.  Familiar with seasonal marketing planning and campaign design.


PM (UI/UX Design)

Fully experienced in design web or APP UI/UX interface, Especially for mobile device.


Digital Media

Well understanding of Online media operating (Real execution in Facebook media and DSP media buy)


Web Analytics

Good at web page analysis and ADs ROI analysis by Google analytics tools . (GA has GAIQ certification).


System Planning

using Adobe XD to design User interface and sufficient knowledge+ experience in communicate with front-end / back-end engineer team.


Data Analysis

Familiar with using SQL for data analysis and Excel tools to do CRM analysis.

Experience

Watsons TW  2018 Sep. - 2019 Now (still on position)

eCommerce Project Manager
  • Watsons Taiwan eStore system optimization (include Web and APP) 
  1. Web site and APP UI / UX enhancement (Payment , Deliver , Promotion display system , Registration process enhancement. ) 
  2. Customer engagement tools survey and cooperation with vendor to enhance Conversion rate ( Insite search and Recommendation) 
  3. Develop other opportunities to increase traffics and Conversion rate : Line shopping cooperation / Line Pay . 
  4.  Traffics / Sales / TC / ATV / CR% Analysis , Budget and Forecast for eStore. 
  5.  Develop 3rd Party platform for Increase Sales. 
  6. eStore system enhancement (Supplier product system , eStore CMS , PCM ,promotion system and Estore system integration between Warehouse / delivery Center ) 
  • Watsons eCommerce and Store (O2O) Project execution and system planning .
    Include cross department coordination between Operations (Store) / eCommerce / Marketing / Supply chain / IT (Store Tech) / Trading and AWS Regional office eLab (Developer team)   
  1. Click and Collect Express system integration and system UAT. 
  2. O+O ePrepaid Card and Gift Card system to enhance customer loyalty and social engagement
  3. O+O eCoupon and eVoucher system planning  (to drive traffics from Online to store and  from store to Online)
  4. Try-on make up AR system integration with Vendor in APP .
  5. Store to Door and Digital shelf system developing .
  6. Click and Go system in App developing.

Bridgewell Incorp.  2016  Jun. - 2018  Sep.

Product and Marketing Manager, Goyomoney (購有錢)

  • Cashback site Goyomoney start up from Zero to launch (Planning and Operating) 
  1. Using SCRUM ( project management method ) to plan and run this project for 2 years. 
  2. Leading the Team of Goyomoney's product development 
    Span of Management  PM :3 ,  Front-end Engineer:3~4 ,  Back-end Engineer:3~4 ,  Custom service:1
    (First year PM:2 ,Front-end Engineer 2, Back-end Engineer 1) 
  3. Cashback site User Experience and User Interface design
  4. Design Price comparison Search Engine and the core algorithm connected with Bridgewell SE team. 
  5. Design Chrome price compare Extension and APP user flow optimization
    Chrome Extension already Launch at 2018. June and APP at mid July) 
  6. Business development for Goyomoney partnership include domestic E-commerce
    (Like Yahoo、Rakuten etc.) and Global affiliate program (Like Agoda,Booking.com, Hotels.com.)
  7. Cashback exchange system planning and Cross-industry business cooperation development. 
  8. Familiar With cross platform API connection and business development in variety business area. 
  9. Media buying strategy design (Campaign/audience finding) and help team member to optimize Ads CPA. 
  10. Familiar with DSP / Retargeting eco-system and EC products (Recommendation and Search Engine) 

PChome E-Commerce Group. 2014 Jan. - 2016 June.

Senior Marketing Specialist / Marketing Deputy manager, PChome24h購物 / PChome購物中心

  • Planning PChome Website marketing theme by monthly and annually. 
  • Set PChome24h facebook page marketing Plan, and fans increase from 30,000 to 120,000 in half year.
Special Project 
  1. Xioa MI Red-MI NOTE Taiwan Launch Sales (including Marketing Plan ,Reservation system planning , Press Conference and Online/Offline media plan) Sell 10,000 smart Phone in 1 second, which broke Taiwan E-commerce sales record in retail history. 
  2. ASUS ZenFone initiate launch marketing plan (Including facebook /GDN ,offline media buy) 
  3. New Online display network (Criteo / Scupio) develop, business negotiation, system integration.  
  4.  Open New website- (PChome mall) launch preparation , User Acceptance test ,System planning .
  5.  Planning PChome Mall marketing theme by monthly and annually. 
  6. Since the site open on March 2015, monthly GMV increase over 30% from 110 million to 150 million. 

Project Manager for PayEasy C&B site [EasyFree企業福利網] 

  • Seasonal Markeitng Plan to consume the benefit bonus point of our enterprise member.
  • CRM  and web analysis and design website promotion campaign for our special customer
Product Manager (Man fasion and Sports)
  • make products discount deals with the vendor and make marketing plan to increase  revenue.
  • Special deals negotiation for PayEasy seasonal marketing festival and EasyFree member campaign. 


經歷(中文)

屈臣氏台灣 經歷一,2018 年 9 月 - 2019 年   (現今仍在職中)

電子商務專案經理 
  • 屈臣氏台灣網路商店 系統優化 (包含網站、APP)
  1. 網站及APP 使用者介面及使用者體驗優化 ( 結帳流程、物流選項、商品優惠資訊顯示、註冊流程簡化改善) 
  2. 提升使用者體驗的工具開發,網站搜尋引擎、站內使用者互動推薦系統開發 (與外部廠商合作)
  3. 其他提升流量以及轉換率之合作開發。(Line shopping cooperation / Line Pay) . 
  4. 流量 / 業績 / 訂單  / 客單價 / 轉換率 分析報告 ,提供預算、預測資料供電子商務處長決策參考。
  5. 第三方合作商城夥伴開發,尋求外部提升屈臣氏全體電子商務營業額。
  6. 電子商務系統的優化加強 (廠商上架商品系統、網站內容管理系統、網站商品管理系統、網店活動設定系統、與庫存倉儲、物流系統串接。
  • 屈臣氏台灣網路商店 與實體店  (O2O合作系統開發) 
任何屈臣氏集團線上+線下資源整合的執行方案,包含多元跨部門協調及執行(實體門市、電子商務部、行銷、供應鏈、門市系統、採購、香港總公司以及總部軟體開發團隊。

  1. 線上訂單門市庫存快速撿貨系統,優化使用者體驗4小時即可門店取貨。增加使用者門市取貨加購率,降低物流成本。
  2. 跨線上、線下共用之電子儲值卡、禮物卡系統,提升使用忠誠度,增加社群溝通話題性。
  3. 跨線上、線下共用之門市、網路優惠券系統,導引使用者增加與屈臣氏集團互動率,線上消費者導引前往門市,門市使用者前往線上。
  4. 與合作廠商開發屈臣氏美妝線上AR試妝系統,增加屈臣氏消費者使用體驗,提升購買轉換率
  5. 實體門市消費者,可直接門市 購買線上商品之門市購物系統開發。
  6. 門市免排隊快速結帳APP功能開發。

宇匯知識科技股份有限公司,經歷二,2016 年 6月 - 2018 年 9月 

產品企劃及行銷經理,  【購有錢─現金回饋網站】

  • 任專案產品Owner角色,擔任Scrum Team Product Owner:
     管理幅度產品PM:4人、工程師:前端3~4人、後端3~4人、專職客服人員1人 
     (初期一年左右,產品PM:2人;前端2人;後端2人) 
  • 台灣現金回饋網站【購有錢】,從產品開發設計,從無到有「建立」並「營運」 。
  • 使用敏捷式開發的專案管理方式,透過SCRUM 進行產品開發進度規劃。 
  • 產品開發管理,包含現金回饋網站導購與領出等 UI/UX 設計、比價搜尋引擎功能設計。
  • APP UI / UX 流程設計、Chrome 擴充程式功能開發。 
  • 開發洽談「現金回饋」導購行銷合作夥伴、並協助串接、以及維持後續營運穩定。
    包含Yahoo、friDay購物、樂天市場、udn買東西、博客來、GOMAJI等國內知名電商 。
  • 全球平台串接合作機制規劃+營運,包含Agoda、Booking.com、Hotels.com、Uber、Klook、AmazonJP、淘寶/天貓等合作開發與串接規劃。 
  • 現金回饋與其他實體、虛擬通路異業結合模式開發與洽談。 
成績: 購有錢從2016年11月上線至今營運約1年半左右,會員人數在台將超過10萬人,年導購營業額於2018年預計將突破5億。成為台灣B2C領域現金回饋網站中的重要指標之一。

PChome 電子商務集團,經歷三,2014 年 1 月 - 2016 年 6 月

 資深行銷企劃 , 專案規劃  ─ PChome24h購物 /  資深行銷主任PChome購物中心 

  • 24h購物行銷規劃,by年度/月份進行行銷活動主題規劃 
  • 網路廣告合作夥伴洽談,包含criteo聯播網 / scupio聯播網/ Google廣告代理商等窗口合作洽談。 
  • (跟retargeting向廣告系統相關的廠商因涉及系統串接,擔任窗口。)
  • 紅米Note 台灣地區首發,含記者會、行銷活動、 fb社群、Google聯播網、蘋果日報等媒體操作 
    此案為台灣地區首發1萬隻1秒售空。 打破台灣零售史上短期銷售最快數量最大的搶購紀錄。
  • ASUS ZenFone2014年度首發,行銷活動操作、媒體投放(fb+google)
  • 因應新單位開創,協助新單位上線擔任獨立行銷及系統規劃、 開站系統介面規劃、上線UAT測試
  • PChome購物中心 行銷規劃,by年度/月份進行行銷活動主題規劃 
  • PChome 購物中心 新開FB粉絲團廣告操作+Google analytics流量分析,並考有GAIQ證照。
    成績: PChome購物中心從獨立起,業績從1.1e一個月成長至約1.5e,成長約33% 
於PChome線上購物任職期間,於兩單位皆任系統整合窗口, 協助整合PM、行銷需求,提出新的系統規劃,或是舊有系統改版。 包含scm商品管理、廣告上稿系統、edm發送系統、行銷活動模組、廣告成效追蹤系統等。 並以行銷/業務單位的角度提出,手機版UI新版規劃建議書,後續於離職後由PChome工程單位陸續改進調整。  

PayEasy 線上購物, 經歷四,2010 年 10 月 - 2013 年 10 月
企業福利網行銷PM (專員) 

  • 經營PayEasy線上福利委員會點數兌換平台,主要對象為鴻海、台積電、聯發科、台新金控、渣打、信義房屋等員工會員數破萬,難以自行進行福利金人工發放者,由EasyFree發送虛擬P-Cash進行消費兌換。
  • 規劃福利網行銷活動,主要職掌為提升福利網會員商品消費
  • 偕同PayEasy各項適合企業的產品線進行對各大企業點數消耗之行銷活動宣傳規劃。
PayEasy 戶外休閒/男流行運動休閒產品線PM (專員2級) 
  • 經營產品線的主要工作項目為洽談廠商促銷活動、網站布置、edm設計溝通規劃
  • 館別主題活動經營、配合PayEasy全站活動行銷資源規劃。
於PayEasy以上兩單位任職期間,同時擔任福利網站以及業務單位對工程單位系統開發窗口。 曾負責設計EasyFree企業福利網網站改版、並擔任PayEasy業務單位SCM及edm系統的改版系統窗口。

Resume
Profile
Z9fbgm8sbqcuwiqvt9aw

李欣哲 StevenLi

I have almost 9 years of work experience in E-Commerce and digital related business.  
Especially in Marketing planning , product planning and management , Digital media ecosystem.

Strong business sense, stable and self-motivated. 

Love team work and find the way to solve problems in E-commerce dynamic environment.
Now I am indulge in Watsons eCommerce and Physical store interaction improvement to enhance user experience both Online and Offline. 

Skills


Marketing

5 Years in E-Commerce website.  Familiar with seasonal marketing planning and campaign design.


PM (UI/UX Design)

Fully experienced in design web or APP UI/UX interface, Especially for mobile device.


Digital Media

Well understanding of Online media operating (Real execution in Facebook media and DSP media buy)


Web Analytics

Good at web page analysis and ADs ROI analysis by Google analytics tools . (GA has GAIQ certification).


System Planning

using Adobe XD to design User interface and sufficient knowledge+ experience in communicate with front-end / back-end engineer team.


Data Analysis

Familiar with using SQL for data analysis and Excel tools to do CRM analysis.

Experience

Watsons TW  2018 Sep. - 2019 Now (still on position)

eCommerce Project Manager
  • Watsons Taiwan eStore system optimization (include Web and APP) 
  1. Web site and APP UI / UX enhancement (Payment , Deliver , Promotion display system , Registration process enhancement. ) 
  2. Customer engagement tools survey and cooperation with vendor to enhance Conversion rate ( Insite search and Recommendation) 
  3. Develop other opportunities to increase traffics and Conversion rate : Line shopping cooperation / Line Pay . 
  4.  Traffics / Sales / TC / ATV / CR% Analysis , Budget and Forecast for eStore. 
  5.  Develop 3rd Party platform for Increase Sales. 
  6. eStore system enhancement (Supplier product system , eStore CMS , PCM ,promotion system and Estore system integration between Warehouse / delivery Center ) 
  • Watsons eCommerce and Store (O2O) Project execution and system planning .
    Include cross department coordination between Operations (Store) / eCommerce / Marketing / Supply chain / IT (Store Tech) / Trading and AWS Regional office eLab (Developer team)   
  1. Click and Collect Express system integration and system UAT. 
  2. O+O ePrepaid Card and Gift Card system to enhance customer loyalty and social engagement
  3. O+O eCoupon and eVoucher system planning  (to drive traffics from Online to store and  from store to Online)
  4. Try-on make up AR system integration with Vendor in APP .
  5. Store to Door and Digital shelf system developing .
  6. Click and Go system in App developing.

Bridgewell Incorp.  2016  Jun. - 2018  Sep.

Product and Marketing Manager, Goyomoney (購有錢)

  • Cashback site Goyomoney start up from Zero to launch (Planning and Operating) 
  1. Using SCRUM ( project management method ) to plan and run this project for 2 years. 
  2. Leading the Team of Goyomoney's product development 
    Span of Management  PM :3 ,  Front-end Engineer:3~4 ,  Back-end Engineer:3~4 ,  Custom service:1
    (First year PM:2 ,Front-end Engineer 2, Back-end Engineer 1) 
  3. Cashback site User Experience and User Interface design
  4. Design Price comparison Search Engine and the core algorithm connected with Bridgewell SE team. 
  5. Design Chrome price compare Extension and APP user flow optimization
    Chrome Extension already Launch at 2018. June and APP at mid July) 
  6. Business development for Goyomoney partnership include domestic E-commerce
    (Like Yahoo、Rakuten etc.) and Global affiliate program (Like Agoda,Booking.com, Hotels.com.)
  7. Cashback exchange system planning and Cross-industry business cooperation development. 
  8. Familiar With cross platform API connection and business development in variety business area. 
  9. Media buying strategy design (Campaign/audience finding) and help team member to optimize Ads CPA. 
  10. Familiar with DSP / Retargeting eco-system and EC products (Recommendation and Search Engine) 

PChome E-Commerce Group. 2014 Jan. - 2016 June.

Senior Marketing Specialist / Marketing Deputy manager, PChome24h購物 / PChome購物中心

  • Planning PChome Website marketing theme by monthly and annually. 
  • Set PChome24h facebook page marketing Plan, and fans increase from 30,000 to 120,000 in half year.
Special Project 
  1. Xioa MI Red-MI NOTE Taiwan Launch Sales (including Marketing Plan ,Reservation system planning , Press Conference and Online/Offline media plan) Sell 10,000 smart Phone in 1 second, which broke Taiwan E-commerce sales record in retail history. 
  2. ASUS ZenFone initiate launch marketing plan (Including facebook /GDN ,offline media buy) 
  3. New Online display network (Criteo / Scupio) develop, business negotiation, system integration.  
  4.  Open New website- (PChome mall) launch preparation , User Acceptance test ,System planning .
  5.  Planning PChome Mall marketing theme by monthly and annually. 
  6. Since the site open on March 2015, monthly GMV increase over 30% from 110 million to 150 million. 

Project Manager for PayEasy C&B site [EasyFree企業福利網] 

  • Seasonal Markeitng Plan to consume the benefit bonus point of our enterprise member.
  • CRM  and web analysis and design website promotion campaign for our special customer
Product Manager (Man fasion and Sports)
  • make products discount deals with the vendor and make marketing plan to increase  revenue.
  • Special deals negotiation for PayEasy seasonal marketing festival and EasyFree member campaign. 


經歷(中文)

屈臣氏台灣 經歷一,2018 年 9 月 - 2019 年   (現今仍在職中)

電子商務專案經理 
  • 屈臣氏台灣網路商店 系統優化 (包含網站、APP)
  1. 網站及APP 使用者介面及使用者體驗優化 ( 結帳流程、物流選項、商品優惠資訊顯示、註冊流程簡化改善) 
  2. 提升使用者體驗的工具開發,網站搜尋引擎、站內使用者互動推薦系統開發 (與外部廠商合作)
  3. 其他提升流量以及轉換率之合作開發。(Line shopping cooperation / Line Pay) . 
  4. 流量 / 業績 / 訂單  / 客單價 / 轉換率 分析報告 ,提供預算、預測資料供電子商務處長決策參考。
  5. 第三方合作商城夥伴開發,尋求外部提升屈臣氏全體電子商務營業額。
  6. 電子商務系統的優化加強 (廠商上架商品系統、網站內容管理系統、網站商品管理系統、網店活動設定系統、與庫存倉儲、物流系統串接。
  • 屈臣氏台灣網路商店 與實體店  (O2O合作系統開發) 
任何屈臣氏集團線上+線下資源整合的執行方案,包含多元跨部門協調及執行(實體門市、電子商務部、行銷、供應鏈、門市系統、採購、香港總公司以及總部軟體開發團隊。

  1. 線上訂單門市庫存快速撿貨系統,優化使用者體驗4小時即可門店取貨。增加使用者門市取貨加購率,降低物流成本。
  2. 跨線上、線下共用之電子儲值卡、禮物卡系統,提升使用忠誠度,增加社群溝通話題性。
  3. 跨線上、線下共用之門市、網路優惠券系統,導引使用者增加與屈臣氏集團互動率,線上消費者導引前往門市,門市使用者前往線上。
  4. 與合作廠商開發屈臣氏美妝線上AR試妝系統,增加屈臣氏消費者使用體驗,提升購買轉換率
  5. 實體門市消費者,可直接門市 購買線上商品之門市購物系統開發。
  6. 門市免排隊快速結帳APP功能開發。

宇匯知識科技股份有限公司,經歷二,2016 年 6月 - 2018 年 9月 

產品企劃及行銷經理,  【購有錢─現金回饋網站】

  • 任專案產品Owner角色,擔任Scrum Team Product Owner:
     管理幅度產品PM:4人、工程師:前端3~4人、後端3~4人、專職客服人員1人 
     (初期一年左右,產品PM:2人;前端2人;後端2人) 
  • 台灣現金回饋網站【購有錢】,從產品開發設計,從無到有「建立」並「營運」 。
  • 使用敏捷式開發的專案管理方式,透過SCRUM 進行產品開發進度規劃。 
  • 產品開發管理,包含現金回饋網站導購與領出等 UI/UX 設計、比價搜尋引擎功能設計。
  • APP UI / UX 流程設計、Chrome 擴充程式功能開發。 
  • 開發洽談「現金回饋」導購行銷合作夥伴、並協助串接、以及維持後續營運穩定。
    包含Yahoo、friDay購物、樂天市場、udn買東西、博客來、GOMAJI等國內知名電商 。
  • 全球平台串接合作機制規劃+營運,包含Agoda、Booking.com、Hotels.com、Uber、Klook、AmazonJP、淘寶/天貓等合作開發與串接規劃。 
  • 現金回饋與其他實體、虛擬通路異業結合模式開發與洽談。 
成績: 購有錢從2016年11月上線至今營運約1年半左右,會員人數在台將超過10萬人,年導購營業額於2018年預計將突破5億。成為台灣B2C領域現金回饋網站中的重要指標之一。

PChome 電子商務集團,經歷三,2014 年 1 月 - 2016 年 6 月

 資深行銷企劃 , 專案規劃  ─ PChome24h購物 /  資深行銷主任PChome購物中心 

  • 24h購物行銷規劃,by年度/月份進行行銷活動主題規劃 
  • 網路廣告合作夥伴洽談,包含criteo聯播網 / scupio聯播網/ Google廣告代理商等窗口合作洽談。 
  • (跟retargeting向廣告系統相關的廠商因涉及系統串接,擔任窗口。)
  • 紅米Note 台灣地區首發,含記者會、行銷活動、 fb社群、Google聯播網、蘋果日報等媒體操作 
    此案為台灣地區首發1萬隻1秒售空。 打破台灣零售史上短期銷售最快數量最大的搶購紀錄。
  • ASUS ZenFone2014年度首發,行銷活動操作、媒體投放(fb+google)
  • 因應新單位開創,協助新單位上線擔任獨立行銷及系統規劃、 開站系統介面規劃、上線UAT測試
  • PChome購物中心 行銷規劃,by年度/月份進行行銷活動主題規劃 
  • PChome 購物中心 新開FB粉絲團廣告操作+Google analytics流量分析,並考有GAIQ證照。
    成績: PChome購物中心從獨立起,業績從1.1e一個月成長至約1.5e,成長約33% 
於PChome線上購物任職期間,於兩單位皆任系統整合窗口, 協助整合PM、行銷需求,提出新的系統規劃,或是舊有系統改版。 包含scm商品管理、廣告上稿系統、edm發送系統、行銷活動模組、廣告成效追蹤系統等。 並以行銷/業務單位的角度提出,手機版UI新版規劃建議書,後續於離職後由PChome工程單位陸續改進調整。  

PayEasy 線上購物, 經歷四,2010 年 10 月 - 2013 年 10 月
企業福利網行銷PM (專員) 

  • 經營PayEasy線上福利委員會點數兌換平台,主要對象為鴻海、台積電、聯發科、台新金控、渣打、信義房屋等員工會員數破萬,難以自行進行福利金人工發放者,由EasyFree發送虛擬P-Cash進行消費兌換。
  • 規劃福利網行銷活動,主要職掌為提升福利網會員商品消費
  • 偕同PayEasy各項適合企業的產品線進行對各大企業點數消耗之行銷活動宣傳規劃。
PayEasy 戶外休閒/男流行運動休閒產品線PM (專員2級) 
  • 經營產品線的主要工作項目為洽談廠商促銷活動、網站布置、edm設計溝通規劃
  • 館別主題活動經營、配合PayEasy全站活動行銷資源規劃。
於PayEasy以上兩單位任職期間,同時擔任福利網站以及業務單位對工程單位系統開發窗口。 曾負責設計EasyFree企業福利網網站改版、並擔任PayEasy業務單位SCM及edm系統的改版系統窗口。