referrals. Knowledge with Avility, Practice Fusion, CoverMyMeds, and Advanced MD Work Experience Supervisor Navient HealthCare AprilPresentTaipei, Taiwan As a customer service supervisor, my duties include, but are not limited to: overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback; monitoring daily activities of customer service operations; assisting customer service staff with duties when required; handle escalated customer service issues, analyze data and statistics, train supervisors on how to adequately manage their staff, ensure quality assurance on agents phone calls throughout their shifts. Account Manager Genesis VR Arcade JanuaryPresentTaipei, Taiwan Addressed all customer
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