Jakarta, Indonesia
I was borned in Pekanbaru, 24th october 1990, and started formal education in pekanbaru, SD 001 (1996-2002), SMPN 13 Pekanbaru (2002-2005), and SMAN 1 Pekanbaru (2005-2008). After that, I was moved to Jakarta to study at Gunadarma University majoring in Informatics Engineering (2008-2013). On September 2017, I continue my education at Gunadarma Univesity majoring in Information Systems, Business Information Systems.
Today, I am working at PT. Telkom Indonesia as an Officer 1.
September 2019 - Present
Responsible to do PoC (proof of concept) to prove the quality of the product to the customer including scenario, preparation, monitoring, and evaluation of the PoC Result.
Designing digital solutions for the digital customer as well as configuration, topology, and offering business.
Preparation and analysis for budgeting purposes in the team for activities such as Demos, Trials, and Proof of Concept.
Analyze potential markets for product digital, connect with leads, and provide marketing strategy support to the team.
Learning the newest product for innovation and knowledge updates.
Februari 2019 - Agustus 2019
Responsible to do PoC of beauty concepts to winning the projects.
Helps companies attract prospective customers or clients for our product.
Identifying customer acquisition opportunities, writing sales pitches, and providing
product knowledge to marketing and sales teams.
Preparation of document technical consist of topology, configuration, timeline, and budgeting.
November 2018 - Februari 2019
Responsible to do PoC of beauty concepts to winning the projects.
Helps companies attract prospective customers or clients for our product.
Identifying customer acquisition opportunities, writing sales pitches, and
providing product knowledge to marketing and sales teams.
Preparation of document technical consist of topology, configuration, timeline, and budgeting.
Mei 2017 - Oktober 2018
Configurations and network management, such as, access point, switch, router, firewall, and server.
Providing mechanisms for identity and access management according to organizational policies.
Monitoring network infrastructure health and traffic flows.
Managing for hardware deployment, upgrades, and support.
Developing a disaster recovery and risk mitigation plan.
Agustus 2015 - Mei 2017
Maintaining networks and related environments including systems software, hardware, and configurations.
Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
Provide Technical installation on project Metro Ethernet in Telkom and Indosat, including installation new node, addition modules, Staging, and configuring Alcatel Lucent or Nokia Service Router.
Provide maintenance for Alcatel Lucent or Nokia Service Router.
Standby for Incident in 24/7.
Creating a good connection with Customers.
Juli 2014 - Juni 2015
Take ownership of customer issues reported and see problems through to resolution.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
Provide prompt and accurate feedback to customers.
Prepare accurate and timely reports.
Follow the SLA for issues with respect to the severity.
Juni 2013 - Juli 2014
Develop applications using the PHP programming language.
Review and installation of office network devices.
Conduct application teaching to users.
Juli 2010 - April 2013
Teaching some programing language such as BASIC, JAVA, VB, DELPHI, RUBY , PYTHON, C/C++, PHP.
Teaching Networking especially CISCO Switch and Router
Teachning Database, MySql and Oracle
2017 - 2020
2008 - 2013
2008 - 2013
Jakarta, Indonesia
I was borned in Pekanbaru, 24th october 1990, and started formal education in pekanbaru, SD 001 (1996-2002), SMPN 13 Pekanbaru (2002-2005), and SMAN 1 Pekanbaru (2005-2008). After that, I was moved to Jakarta to study at Gunadarma University majoring in Informatics Engineering (2008-2013). On September 2017, I continue my education at Gunadarma Univesity majoring in Information Systems, Business Information Systems.
Today, I am working at PT. Telkom Indonesia as an Officer 1.
September 2019 - Present
Responsible to do PoC (proof of concept) to prove the quality of the product to the customer including scenario, preparation, monitoring, and evaluation of the PoC Result.
Designing digital solutions for the digital customer as well as configuration, topology, and offering business.
Preparation and analysis for budgeting purposes in the team for activities such as Demos, Trials, and Proof of Concept.
Analyze potential markets for product digital, connect with leads, and provide marketing strategy support to the team.
Learning the newest product for innovation and knowledge updates.
Februari 2019 - Agustus 2019
Responsible to do PoC of beauty concepts to winning the projects.
Helps companies attract prospective customers or clients for our product.
Identifying customer acquisition opportunities, writing sales pitches, and providing
product knowledge to marketing and sales teams.
Preparation of document technical consist of topology, configuration, timeline, and budgeting.
November 2018 - Februari 2019
Responsible to do PoC of beauty concepts to winning the projects.
Helps companies attract prospective customers or clients for our product.
Identifying customer acquisition opportunities, writing sales pitches, and
providing product knowledge to marketing and sales teams.
Preparation of document technical consist of topology, configuration, timeline, and budgeting.
Mei 2017 - Oktober 2018
Configurations and network management, such as, access point, switch, router, firewall, and server.
Providing mechanisms for identity and access management according to organizational policies.
Monitoring network infrastructure health and traffic flows.
Managing for hardware deployment, upgrades, and support.
Developing a disaster recovery and risk mitigation plan.
Agustus 2015 - Mei 2017
Maintaining networks and related environments including systems software, hardware, and configurations.
Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
Provide Technical installation on project Metro Ethernet in Telkom and Indosat, including installation new node, addition modules, Staging, and configuring Alcatel Lucent or Nokia Service Router.
Provide maintenance for Alcatel Lucent or Nokia Service Router.
Standby for Incident in 24/7.
Creating a good connection with Customers.
Juli 2014 - Juni 2015
Take ownership of customer issues reported and see problems through to resolution.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
Provide prompt and accurate feedback to customers.
Prepare accurate and timely reports.
Follow the SLA for issues with respect to the severity.
Juni 2013 - Juli 2014
Develop applications using the PHP programming language.
Review and installation of office network devices.
Conduct application teaching to users.
Juli 2010 - April 2013
Teaching some programing language such as BASIC, JAVA, VB, DELPHI, RUBY , PYTHON, C/C++, PHP.
Teaching Networking especially CISCO Switch and Router
Teachning Database, MySql and Oracle
2017 - 2020
2008 - 2013
2008 - 2013