A lifelong learner senior technical customer support for the past 10 years, helping companies create WOW experiences by putting the customer at the center of everything, letting their feedback lead the way.
Proactive, high-energy individual who works incredibly well as a team, but can steer the ship alone if necessary. Proven ability to build trust and develop effective relationships. A motivated innovator with a history of successful problem-solving.
Bachelor of Technology - Computer Network, 2010
Programming Bootcamp, 2019
Zendesk, Slack, Github, Workplace, G Suite, Trello, Salesforce, TeamViewer
Incident resolution, User Administration (Active Directory included)
installing, configuring, and supporting business applications
HTML, CSS, Javascript, Python, JSON, SQL, Databricks
Experience with Windows, Linux, and Mac
Experience with WordPress
Clear and concise written and verbal communication
Able to learn to use numerous different systems
Present concepts and influence change
Able to endure monotonous work
Work under limited supervision
Investigative and analytical
A lifelong learner senior technical customer support for the past 10 years, helping companies create WOW experiences by putting the customer at the center of everything, letting their feedback lead the way.
Proactive, high-energy individual who works incredibly well as a team, but can steer the ship alone if necessary. Proven ability to build trust and develop effective relationships. A motivated innovator with a history of successful problem-solving.
Bachelor of Technology - Computer Network, 2010
Programming Bootcamp, 2019
Zendesk, Slack, Github, Workplace, G Suite, Trello, Salesforce, TeamViewer
Incident resolution, User Administration (Active Directory included)
installing, configuring, and supporting business applications
HTML, CSS, Javascript, Python, JSON, SQL, Databricks
Experience with Windows, Linux, and Mac
Experience with WordPress
Clear and concise written and verbal communication
Able to learn to use numerous different systems
Present concepts and influence change
Able to endure monotonous work
Work under limited supervision
Investigative and analytical