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Definition of Reputation Credits
MUDASSER NAZER
Experienced Engineer with a Bachelor's in Mechanical Engineering, skilled in Strategic planning, Market research, Traditional Negotiation, Supplier relationships, Inventory management & Project Coordination. And demonstrated history of working on the Fire Safety and Security projects.
Qualified NEBOSH IGC - UK & completed Fire Safety Engineering Certification from American University of Sharjah in collaboration with Sharjah Civil Defense.
Work Experience
PRESALES ENGINEER (EXPORT & LOCAL) • Lichfield Fire and Safety Equipment FZE (LIFECO)
April 2023 - Present
Serve customers by identifying their requirement, provide product information by answering questions and requests, receive and respond to enquiries received from customers.
Prepare cost estimates/quotations by studying all related customer documents consulting with sales team.
Handles all sales orders processing with accuracy and timeliness for local orders and export shipments. Follow up with factories and internal departments for tracking orders and ensure timely delivery.
Ensure structured documentation process post-delivery & coordinate with service team for after sales support.
Preparing quotations and processing invoices following the close of orders and forwarded to follow up on payment with customers.
Coordinating with the clients, freight forwarders, sales managers and other people that are involve in the shipment.
Handles decisions regarding the scheduling and movement of materials. Schedules and dispatches materials to meet customer requests and expectations based up on the nature of call, urgency, contractual obligation, available resources and customer needs.
Maintain all monthly and weekly data of customers, inclusive of payments, order histories, Invoices. Dealing with correspondence, complaints and queries.
FACILITIES ENGINEER • SAFEMAX & DUMAX FACILTIES MANAGEMENT LLC
January 2020 - March 2023
Prepared and delivered technical presentations, proposals, and product demonstrations to prospective clients, resulting in a significant increase in sales closures.
Building business relationships with current and potential clients, reviewing client's feedback and implementing necessary changes.
Communicating with clients to understand their needs and and offer solutions to their problems. Creating positive long-lasting relationships with current and potential clients.
Compose technical reports and documentations according to company standards.
Analyze AMC contracts with customers and generate invoice on timely basis.
Conducting PPM without any delays and preparing Service reports and raise quotation to customers. Direct survey for new projects and contracts.
Preparation of quotation upon service reports.
Ensuring all PPM are carried out within the scheduled period. Generating job orders and updating the status of projects in the ERP System.
WARRANTY & PDI INCHARGE • LEGENDS JAWA MOTORCYCLES
NOV 2018 - DEC 2019
Updates warranty policy to branches whenever amendments applied by Manufacturer.
Plan and do the required arrangements to deliver the vehicles on the scheduled delivery time.
Verify the physical condition of the received vehicles and make the damaged reports and raise warranty claims. Manage warranty clerks for better performance.
Routed received vehicles and spare parts to appropriate storage areas.
Identify, formulate, and produce effective solutions to emerging problems.
Education
2018 - 2019
NEXORA ACADEMY
MEP HVAC ENGINEERING
2014 - 2018
Kannur University
B.Tech Mechanical Engineering
Licenses & Certifications
Fire Safety Engineer
American University of Sharjah
Issued May 2022 · No Expiration Date
Light Motor Vehicle Driver License
Roads and Transport Authority
Issued October 2021 · No Expiration Date
NEBOSH International General Certificate in Occupational Health and Safety
NEBOSH
Issued February 2021 · No Expiration Date
MEP ENGINEER
TÜV Rheinland Group
NEXO0419-MEP5344
Issued February 2019 · No Expiration Date
Skills
- Risk assessment and mitigation
- Project management
- Problem-solving
- Health and Safety
- Communication
Languages
- Malayalam — Native or Bilingual
- English — Fluent
- Hindi — Fluent
- Tamil — Intermediate
MUDASSER NAZER
Experienced Engineer with a Bachelor's in Mechanical Engineering, skilled in Strategic planning, Market research, Traditional Negotiation, Supplier relationships, Inventory management & Project Coordination. And demonstrated history of working on the Fire Safety and Security projects.
Qualified NEBOSH IGC - UK & completed Fire Safety Engineering Certification from American University of Sharjah in collaboration with Sharjah Civil Defense.
Work Experience
PRESALES ENGINEER (EXPORT & LOCAL) • Lichfield Fire and Safety Equipment FZE (LIFECO)
April 2023 - Present
Serve customers by identifying their requirement, provide product information by answering questions and requests, receive and respond to enquiries received from customers.
Prepare cost estimates/quotations by studying all related customer documents consulting with sales team.
Handles all sales orders processing with accuracy and timeliness for local orders and export shipments. Follow up with factories and internal departments for tracking orders and ensure timely delivery.
Ensure structured documentation process post-delivery & coordinate with service team for after sales support.
Preparing quotations and processing invoices following the close of orders and forwarded to follow up on payment with customers.
Coordinating with the clients, freight forwarders, sales managers and other people that are involve in the shipment.
Handles decisions regarding the scheduling and movement of materials. Schedules and dispatches materials to meet customer requests and expectations based up on the nature of call, urgency, contractual obligation, available resources and customer needs.
Maintain all monthly and weekly data of customers, inclusive of payments, order histories, Invoices. Dealing with correspondence, complaints and queries.
FACILITIES ENGINEER • SAFEMAX & DUMAX FACILTIES MANAGEMENT LLC
January 2020 - March 2023
Prepared and delivered technical presentations, proposals, and product demonstrations to prospective clients, resulting in a significant increase in sales closures.
Building business relationships with current and potential clients, reviewing client's feedback and implementing necessary changes.
Communicating with clients to understand their needs and and offer solutions to their problems. Creating positive long-lasting relationships with current and potential clients.
Compose technical reports and documentations according to company standards.
Analyze AMC contracts with customers and generate invoice on timely basis.
Conducting PPM without any delays and preparing Service reports and raise quotation to customers. Direct survey for new projects and contracts.
Preparation of quotation upon service reports.
Ensuring all PPM are carried out within the scheduled period. Generating job orders and updating the status of projects in the ERP System.
WARRANTY & PDI INCHARGE • LEGENDS JAWA MOTORCYCLES
NOV 2018 - DEC 2019
Updates warranty policy to branches whenever amendments applied by Manufacturer.
Plan and do the required arrangements to deliver the vehicles on the scheduled delivery time.
Verify the physical condition of the received vehicles and make the damaged reports and raise warranty claims. Manage warranty clerks for better performance.
Routed received vehicles and spare parts to appropriate storage areas.
Identify, formulate, and produce effective solutions to emerging problems.
Education
2018 - 2019
NEXORA ACADEMY
MEP HVAC ENGINEERING
2014 - 2018
Kannur University
B.Tech Mechanical Engineering
Licenses & Certifications
Fire Safety Engineer
American University of Sharjah
Issued May 2022 · No Expiration Date
Light Motor Vehicle Driver License
Roads and Transport Authority
Issued October 2021 · No Expiration Date
NEBOSH International General Certificate in Occupational Health and Safety
NEBOSH
Issued February 2021 · No Expiration Date
MEP ENGINEER
TÜV Rheinland Group
NEXO0419-MEP5344
Issued February 2019 · No Expiration Date
Skills
- Risk assessment and mitigation
- Project management
- Problem-solving
- Health and Safety
- Communication
Languages
- Malayalam — Native or Bilingual
- English — Fluent
- Hindi — Fluent
- Tamil — Intermediate