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Avatar of Kavaskar Nagendran.
Offline
Avatar of Kavaskar Nagendran.
Offline
Manager Operations @SCICOM Lanka Pvt Ltd
2020 ~ Present
Manager Operations
More than one year
Kavaskar Nagendran Stong interpersonal and communication skills and the ability to develop and maintain effective relationships as a team player. Negotiation and people management for conflict and dispute resolution. A high degree of analytical & decision-making skills for problem identification and provide solutions. Database management on planning and reviewing. Adoptability and flexibility towards work environment, culture, and ability to work under pressure. Ability in Monitoring, Coaching, and training individuals. Effective and efficient professional public relations. Handling multiple task activities in an effective and efficient manner. Quick in learning and developing knowledge.
Multitasking
Interpersonal and Communication Skills
Ability To Work Under Pressure
Full-time / Interested in working remotely
10-15 years
Cambridge college of Business and Management
Currently Following MBA
Avatar of Three Sony Realita.
Avatar of Three Sony Realita.
Engineer (Process Engineering) @PT Sat Nusapersada Tbk
2010 ~ Present
Within one month
Introduction) - Installation & Repair CPU - Installation Machine Software - Understanding ISOHealthy & Safety Management System) Senior Technician (Process Engineering) • PT UNISEM (Batam, Indonesia) OktoberJuliQualification new production project / Model (Qual Model) - Qualification new material project (Testing new material) - Generate report qualification Material result for Supplier - Generate report qualification Material result for Customer - Analysis & Identification material problem during production - Analysis & Identification material problem during production - Generate SOP for QC & Production reference - Generate Customer Notification Report - Study & Modify material design if there is defect during production - Conduct Meeting with Vendor / Supplier Machine Operator • PT Sony Chemicals Indonesia SeptemberSeptemberOperating the Slitting & Bonder Tape Machines - Set
Word
Excel
Canva
Employed
Open to opportunities
Full-time / Not interested in working remotely
10-15 years
SMK Cendana Padang Panjang
Elektronika Komunikasi, Komputer
Avatar of the user.
Avatar of the user.
Past
APAC Market Director @AMT PostPro
2019 ~ Present
Business Development/ Sales/ Manager/ Director
Within one month
Presentation
New Business Development
GTM Strategy
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Taiwan University
Mechanical Engineering
Avatar of 廖廷浩.
Avatar of 廖廷浩.
Software Engineer @Amazon Web Services (AWS)
2023 ~ Present
資深前端工程師、資深後端工程師、全端工程師
Within one month
廖廷浩 Henry 1993 / 12 / 03 project manager full-end [email protected] Job application project manager、full-end engineer Introduction: I am good at logical reasoning, better than math games such as Sudoku. I can solve a problem with an average of 5-10 points. I often cannot extricate myself into unsolved problems. Therefore, for software, firmware, and hardware, I am quite enthusiastic about learning. The best subject in China and high school is physics, and I am better at electricity. However, my final ambition is still in information
Excel
C#
flutter
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Tamkang University
資訊工程學系
Avatar of Yen-Shou Hsieh.
Avatar of Yen-Shou Hsieh.
技術專理 @鴻海
2018 ~ Present
軟體工程師、系統架構師、PM、技術主管、AI工程師
Within one month
learning and embracing challenges in new technological domains. I have a passion for exploring program logic and constantly seeking better solutions. I aspire to make gradual progress in the fields of system development and data analysis. My goal is to be able to assist in solving analytical problems from a system development perspective and to plan system development requirements from a data analysis standpoint. I hope to contribute to addressing various issues and needs within a business application context. 工作經歷 Work Experience 技術專理 • 鴻海 Senior Engineering, Foxconn 十
Java
python
R
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
國立雲林科技大學
資訊管理
Avatar of Jason Chang 張俊雄.
Avatar of Jason Chang 張俊雄.
Project Manager @領濤新創股份有限公司
2023 ~ Present
產品經理、專案經理、產品設計師、UX設計師
Within one month
Chun-Hsiung (Jason) Chang Project Management・Product Design・Brand Marketing Taipei City, Taiwan https://sites.google.com/view/jason-chang-resume/portfolio Project Management Requirement define, WBS, SOP, Schedule planning, Risk identification, Progress tracking, Cost control, Conflict mediation, Outcome evaluation Product Design Design thinking, User interviews, Benchmark, Flowcharting, Wireframing, Prototyping, Usability testing, A/B testing Brand Marketing Market research, Brand planning, Visual identity design, Data visualization, Infographics design, 2D Animation production, Marketing materials production Language Mandarin English EXPERIENCE Project Manager, CardinalRain • Led the branding of the 10th anniversary event of InnoSquare (Incubator
Microsoft Office
PowerPoint
Word
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
國立臺灣科技大學
設計學
Avatar of the user.
Avatar of the user.
Computer Vision Engineer @Academia Sinica
2015 ~ Present
Computer Vision Engineer
Within one month
Provides Feedback
Communication
Precision
Open to opportunities
Full-time / Interested in working remotely
6-10 years
LUNGHWA university
Master of Science
Avatar of Vicky.
Avatar of Vicky.
Digital Marketing Software & Ecommerce Project Manager (APAC Region) @ASUS
2018 ~ Present
Project Manager、PM、專案經理、UX、網站企劃、產品企劃
Within one month
Present • Project Management: Plan for worldwide ecommerce, website and CRM programs launch involved cross-function team coordination, schedule control, increasing site traffic and online APAC sale by 3-5%. • Competitor Analysis: Identify local user’s demands and pain points and analyze competitors’ functions and UXUI designs, solving user’s problems and enhancing product competitiveness. • System Management & Integration: -Integrate ecommerce and website, with business requirement identification, API integration, functional testing and UAT. All software projects are delivered on time with expected quality. -Co-ordinate ecommerce, website, digital marketing products which including system management, local training and case
Excel
專案管理
google analytic
Full-time / Interested in working remotely
6-10 years
The University of Texas at Dallas
Marketing
Avatar of Todd Jacobsen.
Avatar of Todd Jacobsen.
Past
Customer Success: Strategic Accounts and Escalations @Zendesk
2022 ~ 2023
Strategic Customer Success
Within six months
and Growth" program, focusing on customer satisfaction, risk mitigation, and growth opportunities. Directly engaged with leadership of top-tier customers to create tailored strategic account plans, enhancing communication and alignment on business objectives. Introduced data-driven models for customer health scoring, driving effective customer prioritization, and proactive risk identification and engagement. Established an internal SVP-level CX Governance Council for cross-functional collaboration and meeting retention goals. Executive Customer Success Manager • Citrix JulyDecember 2021 | Boston, MA Formulated and executed strategies to drive enterprise customers' successful outcomes. Achieved 65% increase in SaaS/Cloud product adoption
CRM software
Salesforce
Tableau
Unemployed
Full-time / Interested in working remotely
More than 15 years
MIT Sloan Executive Education
Mastering Design Thinking
Avatar of the user.
Avatar of the user.
Regional Sales Manager @Micronics India Pvt Ltd
2023 ~ Present
Sales Manager
Within one year
Power BI
AutoCAD
Microsoft Office
Employed
Full-time / Interested in working remotely
10-15 years
Anna University
Business Administration and Management, General

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
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Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Manager Operations
SCICOM Lanka Pvt Ltd
2020 ~ Present
Professional Background
Current status
Job Search Progress
Professions
Fields of Employment
Consumer Goods
Work experience
10-15 years
Management
I've had experience in managing 15+ people
Skills
Multitasking
Interpersonal and Communication Skills
Ability To Work Under Pressure
Public Relations
Decision Making
Team Player
MS Office
Problem Solving
Languages
English
Professional
Tamil
Fluent
Sinhala
Intermediate
Job search preferences
Positions
Manager Operations
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
No
Educations
School
Cambridge college of Business and Management
Major
Currently Following MBA
Print

Kavaskar Nagendran

Stong interpersonal and communication skills and the ability to develop and maintain effective relationships as a team player.
Negotiation and people management for conflict and dispute resolution.
A high degree of analytical & decision-making skills for problem identification and provide solutions.
Database management on planning and reviewing.
Adoptability and flexibility towards work environment, culture, and ability to work under pressure.
Ability in Monitoring, Coaching, and training individuals.
Effective and efficient professional public relations.
Handling multiple task activities in an effective and efficient manner.
Quick in learning and developing knowledge.
Being able to be self-motivated.

Work Experience

Manager Operations  •  SCICOM Lanka Pvt Ltd

February 2020 - August 2021

To work very closely with peers to ensure that at all times the contact centre is performing in line with industry world-class standards.
To act in a mentoring role, coaching the team with the overall responsibilities for their ongoing development and improvement.
Meeting individual KPIs on a daily, weekly, and monthly basis.
Develop, plan and initiate short-term and long-term motivational activities for the team assigned.
Maintaining Client updates and requirements.

Assistant Manager Operations  •  SCICOM MSC Berhad

February 2017 - February 2020

Actively measure the performance of the team and ensure that all action points and deliverables are met within the agreed time frames.
To work very closely with peers to ensure that at all times the contact center is performing in line with industry world-class standards.
To act in a mentoring role, coaching the team with the overall responsibilities for their ongoing development and improvement.
Develop, plan and initiate short-term and long-term motivational activities for the team assigned.

Assistant Manager Operations  •  SCICOM Lanka Pvt Ltd

January 2013 - February 2017

Actively measure the performance of the team and ensure that all action points and deliverables are met within the agreed time frames.
To work very closely with peers to ensure that at all times the contact center is performing in line with industry world-class standards.
To act in a mentoring role, coaching the team with the overall responsibilities for their ongoing development and improvement.
Develop, plan and initiate short-term and long-term motivational activities for the team assigned.

Team Manager  •  V2K Networks

July 2012 - January 2013

Handling inbound supervisor calls with regards to complaints of Web solutions
Escalation of customer issues to relevant departments and follow-up on resolution.
Meeting individual KPIs on a daily, weekly, and monthly basis.
Providing professional customer service for requests & complaints on a daily basis.

Team Leader  •  Dialog Axiata PLC

January 2010 - March 2011

Analyzing the team targets on a daily, weekly, and monthly basis.
Maintaining Client updates and requirements.
Circulating reports on Performance targets internally and externally with clients.
Providing re-training for agents in order to improve performance.

Customer Care Executive  •  Dialog Axiata PLC

February 2008 - December 2009

Handling inbound calls with regard to inquiries and complaints of Post-paid, Prepaid, and Corporate packages.
Escalation of customer issues to relevant departments and follow-up on resolution.
Meeting individual KPIs on a daily, weekly, and monthly basis.
Providing professional customer service internally and externally in all three languages known.

Voice & Accent Trainer  •  DreamWorks BPO

December 2006 - January 2007

To ensure skill levels of operational teams are maintained to the agreed standard
Providing New recruit training and skill level training.
Voice and accent training online for Asian countries such as - India, Bangladesh, Philippines.

Bartender  •  Mango Tree Restaurant

February 2005 - August 2005

Serve wine, and bottled or draft beer.
Take beverage orders from serving staff or directly from patrons.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

Education

2021 - 2022

Cambridge college of Business and Management

Currently Following MBA

2009 - 2009

INTERNATIONAL AIRLINE TICKETING ACADEMY

Cabin Crew

2003 - 2003

Lanka international hotel school

Hotel Course

2002 - 2002

Alexandra College

Completed Ordinary level

Skills


  • Multitasking
  • Interpersonal and Communication Skills
  • Ability To Work Under Pressure
  • Public Relations
  • Decision Making
  • Team Player
  • MS Office
  • Problem Solving

Languages


  • English — Professional
  • Tamil — Fluent
  • Sinhala — Intermediate
Resume
Profile

Kavaskar Nagendran

Stong interpersonal and communication skills and the ability to develop and maintain effective relationships as a team player.
Negotiation and people management for conflict and dispute resolution.
A high degree of analytical & decision-making skills for problem identification and provide solutions.
Database management on planning and reviewing.
Adoptability and flexibility towards work environment, culture, and ability to work under pressure.
Ability in Monitoring, Coaching, and training individuals.
Effective and efficient professional public relations.
Handling multiple task activities in an effective and efficient manner.
Quick in learning and developing knowledge.
Being able to be self-motivated.

Work Experience

Manager Operations  •  SCICOM Lanka Pvt Ltd

February 2020 - August 2021

To work very closely with peers to ensure that at all times the contact centre is performing in line with industry world-class standards.
To act in a mentoring role, coaching the team with the overall responsibilities for their ongoing development and improvement.
Meeting individual KPIs on a daily, weekly, and monthly basis.
Develop, plan and initiate short-term and long-term motivational activities for the team assigned.
Maintaining Client updates and requirements.

Assistant Manager Operations  •  SCICOM MSC Berhad

February 2017 - February 2020

Actively measure the performance of the team and ensure that all action points and deliverables are met within the agreed time frames.
To work very closely with peers to ensure that at all times the contact center is performing in line with industry world-class standards.
To act in a mentoring role, coaching the team with the overall responsibilities for their ongoing development and improvement.
Develop, plan and initiate short-term and long-term motivational activities for the team assigned.

Assistant Manager Operations  •  SCICOM Lanka Pvt Ltd

January 2013 - February 2017

Actively measure the performance of the team and ensure that all action points and deliverables are met within the agreed time frames.
To work very closely with peers to ensure that at all times the contact center is performing in line with industry world-class standards.
To act in a mentoring role, coaching the team with the overall responsibilities for their ongoing development and improvement.
Develop, plan and initiate short-term and long-term motivational activities for the team assigned.

Team Manager  •  V2K Networks

July 2012 - January 2013

Handling inbound supervisor calls with regards to complaints of Web solutions
Escalation of customer issues to relevant departments and follow-up on resolution.
Meeting individual KPIs on a daily, weekly, and monthly basis.
Providing professional customer service for requests & complaints on a daily basis.

Team Leader  •  Dialog Axiata PLC

January 2010 - March 2011

Analyzing the team targets on a daily, weekly, and monthly basis.
Maintaining Client updates and requirements.
Circulating reports on Performance targets internally and externally with clients.
Providing re-training for agents in order to improve performance.

Customer Care Executive  •  Dialog Axiata PLC

February 2008 - December 2009

Handling inbound calls with regard to inquiries and complaints of Post-paid, Prepaid, and Corporate packages.
Escalation of customer issues to relevant departments and follow-up on resolution.
Meeting individual KPIs on a daily, weekly, and monthly basis.
Providing professional customer service internally and externally in all three languages known.

Voice & Accent Trainer  •  DreamWorks BPO

December 2006 - January 2007

To ensure skill levels of operational teams are maintained to the agreed standard
Providing New recruit training and skill level training.
Voice and accent training online for Asian countries such as - India, Bangladesh, Philippines.

Bartender  •  Mango Tree Restaurant

February 2005 - August 2005

Serve wine, and bottled or draft beer.
Take beverage orders from serving staff or directly from patrons.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

Education

2021 - 2022

Cambridge college of Business and Management

Currently Following MBA

2009 - 2009

INTERNATIONAL AIRLINE TICKETING ACADEMY

Cabin Crew

2003 - 2003

Lanka international hotel school

Hotel Course

2002 - 2002

Alexandra College

Completed Ordinary level

Skills


  • Multitasking
  • Interpersonal and Communication Skills
  • Ability To Work Under Pressure
  • Public Relations
  • Decision Making
  • Team Player
  • MS Office
  • Problem Solving

Languages


  • English — Professional
  • Tamil — Fluent
  • Sinhala — Intermediate