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Sage Hollingsworth Dedicated professional with almost a decade of experience in providing superior customer service and support within the healthcare industry. Well-versed in scheduling, interaction documentation, and database management functions for streamlined communication. Excels at identifying client needs and concerns to improve overall service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for

comAdrian Eka Laksono Fawzi Work Experience IT Support Specialist • PT DWI PRIMA SENTOSA MayPresent Melaksanakan instalasi perangkat komputasi seperti PC (Personal Computer) maupun laptop serta infrastruktur jaringan perusahaan Maintenance pada perangkat IT mulai dari perangkat end-user seperti PC dan printer serta perawatan infrastruktur IT seperti jaringan lokal (LAN) maupun Internet dan perangkat CCTV Technician • Radja Computer SeptemberOctober 2019 Melakukan instalasi hardware dan software pada perangkat PC (Personal Computer) dan laptop baru. Mengerjakan instalasi perangkat CCTV dan jaringan Melayani perbaikan maupun maintenance pada perangkat PC dan laptop baik itu di sisi hardware atau software, selain itu juga mengerjakan perawatan

Martin Fahmi IT Support Lulusan Manajemen Informatika, dengan pengalaman dalam bidang Administrasi dan IT support seperti pengelolaan sistem administrasi kantor, troubleshooting, networking, hardware & software. Saya juga memiliki aktifitas sehari-hari dibidang IT. Memiliki kemampuan pada IT operation , project management , dan customer service . Selain itu saya mempunyai pribadi yang berintegritas dan bertanggung jawab terhadap apa yang dikerjakan. Parung, Bogor, Indonesiamartinfahmi@hotmail.com https://www.facebook.com/MartinFahmi31/ Pengalaman Kerja MeiJuni 2021 Sungai Penuh, Jambi Operator Komputer dan Network Support Technician PT. Ratu Network Indonesia • Memastikan perangkat keras dan

managed agreements, invoices, and payments. Streamlined office procurement procedures, significantly enhancing administrative efficiency. Developed and finalized business travel guidelines and arrangements. Assisted in calendar management and reimbursement for the Investor Relations Manager. Community Associate • WeWork OctFeb| Taipei, Taiwan Efficiently managed front desk operations during business hours, including overseeing daily building operations, administrative tasks, mail management, and telephone communication. Successfully coordinated new member orientation and facilitated client move-ins and move-outs. Promptly addressed and resolved client tickets, calls, and inquiries through the CRM system. Led event planning and venue rental, notably closing the

Experiences MarchDecember 2023 IT Staff Maintenance Petrochina International Jabung Ltd. Orchestrated comprehensive IT system management at Petrochina Intl Jabung (Oil & Gas Company), optimizing network performance; executed 100+ hardware and software troubleshooting tasks monthly, reducing downtime by 20% and increasing operational efficiency. JanuaryDecember 2016 Staff IT Komisi Penyiaran Indonesia Daerah (KPID) Provinsi DKI Jakarta I Work as an IT expert staff including computerized network installation and all computerized troubleshooting in the DKI Jakarta Government for the supervision of regional Indonesian broadcasting. EducationUniversitas Gunadarma Informatics Engineering Skills IT Support ( Software/Hardware Instalation ) IT Networking IT Management IT

. ●Monitoring System, Documentation System, Implementation System & users training. ●Troubleshooting hardware problems & software installation, setting network router, switch, hub,wifi (LAN, WAN), folder & printer sharing. Indonesia Pengalaman Kerja ICT Software Developer & Information/Data Management • Saipem JanuariJuni 2023 Contract under PT. Connect Energy. Responsibilities and Achievements: •Install & setting XAMPP, LARAGON, Apache, PHP, MySQL, MariaDB, SVN, GIT. •Communication & coordination system with local user & foreign user (Milan, Chennai). •Develop & Maintain Application SITS (Saipem Integrated Timesheet System) for project CSTS in Papua, ANADARKO in Mozambique & CERES in Australia. •Tracing, analyzing and fixing issues in applications or

. Pribadi yang disiplin, komunikatif,dan terbuka untuk belajar hal baru. Pengalaman Kerja JuniPresent General Affair Eternal Tsingshan Indonesia Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. JanuariDesember 2018 IT Support Technician Gammara Hotel Makassar IT STAFF JuliJuni 2015 Information Technology Specialist IPEKA Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Pendidikan AprJan 2020 STMIK STIKOM Indonesia Administrasi, Manajemen, dan Operasi BisnisSTMIK PROFESIONAL MAKASSAR Manajemen dan Administrasi Teknologi Informasi/Komputer