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Definition of Reputation Credits
Patrick Chou| 周至澔
Accomplished PM with 4 years experiences in digital project management focusing on UX/UX optimizations projects. Patrick has successfully increased 44% user adoption rate for Allianz insurance mobile app through ideating optimization ops and managing implementation work streams. Excelled at cross-functional team management and communication, Patrick was able to communicate strategically across departments to ensure project deadlines are met and debug sessions are successful. Having various experiences in different fields, as well as excellence in project execution, make me well positioned to assume a role within the Project Management.
patrickchou92120
工作經歷
Program Manager • HP
八月 2022 - Present
Manages & leads a program involving multiple functions and project teams globally.
Managed PRL(product requirement list) and supported to set up 30+ commercial notebooks & desktop during NPI phrase.
Collected technical specification of new product and populated Modular Acquisition Template to generate product collaterals including QuickSpecs, Datasheets and web product pages.
Collaborate with stakeholders, including System & Function team, department heads, and IT teams, to understand business needs and define ERP system specifications.
Oversaw system testing, UI/UX design and quality assurance processes, coordinating with internal and external teams to identify and resolve issues promptly.
Coordinated SKU requests of configuration matrix from system team and validated configuration rules for MV build and testing purpose for Notebook platform.
Designed training material and conducted mentoring for cross functional teams.
Project Manager, digital products • Allianz
四月 2019 - 五月2022
Key Achievement:
Increased 44% user adoption for Allianz insurance app via strategizing and leading the implementation of UX optimization stream.
Leading the launch of mobile responsive Allianz insurance site, ensuring UX is optimized and product is launched timely.
Experiences & Responsibilities:
Coach & onboard Allianz outreach teams by developing an onboarding guide and provide access and trainings for all tech tools
Increase operational efficiency and de-risk data errors by developing and executing data automation projects.
Optimized UX&UI for 4 digital products via conducting ethno research, identifying pain point solutions, and managing the implementation of optimization projects.
Conduct QA testings for all digital products to ensure successful product launches.
Manage debug sessions across business, design, product and engineering to ensure all bugs are solved.
Executive Assistant Manager • MingKuan Machinery
一月 2017 - 五月2018
- Developed and executed the CEO’s overall communications plan to support the business strategy, priorities, and visions.
Maintained customer relationships via conducting client visits with product and/or project updates to drive up customer retention and satisfaction
Managed monthly revenue service line reports & coordinated external & internal depts’ operations to align on goals & priorities
Wealth Management Consultant • ShinKong Bank
七月 2015 - 六月2016
- Developed and managed client’s investment portfolio and/or retirement plan via in-depth analysis on insurance, bonds, stocks, other investment products and client’s risk tolerance.
Increased 15% sales performance in 1 month via personalizing investment product recommendations based on clients financial status changes, analyzing new financial products and ROI forecast.
Achieved first place on selling travel insurance products in the wealth management branch.
Increased 50% credit card sales in 2 months via cross-selling when conducting client on-site visits
Conducted and presented in-depth analyses to all staff on market trends, developed daily conversation guides that facilitated client conversations, driving up sales conversions.
Monitored clients’ financial situation by tracking changes in wealth and life circumstances, analyzed financial plan results, identifying and evaluating new financial products which increased 15% of sales performance for wealth management department.
Rewarded for first place on selling travel insurance.
Visited new clients for expanding market share of credit cards which increased 50% sales performance for the branch.
Analyzed global market, currencies, and oil industries; make short a presentation and update newest information for all staff daily.
學歷
2011 - 2014
中國文化大學
國際企業管理學士
技能
- Network Architecture
- Google Analytics
- Adobe PhotoShop
- JavaScript
- MS Suites
- Power Director
- Visio
- Agile Project Management
語言
- English — 專業
- Chinese — 母語或雙語
Patrick Chou| 周至澔
Accomplished PM with 4 years experiences in digital project management focusing on UX/UX optimizations projects. Patrick has successfully increased 44% user adoption rate for Allianz insurance mobile app through ideating optimization ops and managing implementation work streams. Excelled at cross-functional team management and communication, Patrick was able to communicate strategically across departments to ensure project deadlines are met and debug sessions are successful. Having various experiences in different fields, as well as excellence in project execution, make me well positioned to assume a role within the Project Management.
patrickchou92120
工作經歷
Program Manager • HP
八月 2022 - Present
Manages & leads a program involving multiple functions and project teams globally.
Managed PRL(product requirement list) and supported to set up 30+ commercial notebooks & desktop during NPI phrase.
Collected technical specification of new product and populated Modular Acquisition Template to generate product collaterals including QuickSpecs, Datasheets and web product pages.
Collaborate with stakeholders, including System & Function team, department heads, and IT teams, to understand business needs and define ERP system specifications.
Oversaw system testing, UI/UX design and quality assurance processes, coordinating with internal and external teams to identify and resolve issues promptly.
Coordinated SKU requests of configuration matrix from system team and validated configuration rules for MV build and testing purpose for Notebook platform.
Designed training material and conducted mentoring for cross functional teams.
Project Manager, digital products • Allianz
四月 2019 - 五月2022
Key Achievement:
Increased 44% user adoption for Allianz insurance app via strategizing and leading the implementation of UX optimization stream.
Leading the launch of mobile responsive Allianz insurance site, ensuring UX is optimized and product is launched timely.
Experiences & Responsibilities:
Coach & onboard Allianz outreach teams by developing an onboarding guide and provide access and trainings for all tech tools
Increase operational efficiency and de-risk data errors by developing and executing data automation projects.
Optimized UX&UI for 4 digital products via conducting ethno research, identifying pain point solutions, and managing the implementation of optimization projects.
Conduct QA testings for all digital products to ensure successful product launches.
Manage debug sessions across business, design, product and engineering to ensure all bugs are solved.
Executive Assistant Manager • MingKuan Machinery
一月 2017 - 五月2018
- Developed and executed the CEO’s overall communications plan to support the business strategy, priorities, and visions.
Maintained customer relationships via conducting client visits with product and/or project updates to drive up customer retention and satisfaction
Managed monthly revenue service line reports & coordinated external & internal depts’ operations to align on goals & priorities
Wealth Management Consultant • ShinKong Bank
七月 2015 - 六月2016
- Developed and managed client’s investment portfolio and/or retirement plan via in-depth analysis on insurance, bonds, stocks, other investment products and client’s risk tolerance.
Increased 15% sales performance in 1 month via personalizing investment product recommendations based on clients financial status changes, analyzing new financial products and ROI forecast.
Achieved first place on selling travel insurance products in the wealth management branch.
Increased 50% credit card sales in 2 months via cross-selling when conducting client on-site visits
Conducted and presented in-depth analyses to all staff on market trends, developed daily conversation guides that facilitated client conversations, driving up sales conversions.
Monitored clients’ financial situation by tracking changes in wealth and life circumstances, analyzed financial plan results, identifying and evaluating new financial products which increased 15% of sales performance for wealth management department.
Rewarded for first place on selling travel insurance.
Visited new clients for expanding market share of credit cards which increased 50% sales performance for the branch.
Analyzed global market, currencies, and oil industries; make short a presentation and update newest information for all staff daily.
學歷
2011 - 2014
中國文化大學
國際企業管理學士
技能
- Network Architecture
- Google Analytics
- Adobe PhotoShop
- JavaScript
- MS Suites
- Power Director
- Visio
- Agile Project Management
語言
- English — 專業
- Chinese — 母語或雙語