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Definition of Reputation Credits
Paul Lee
Geek Squad Technician
I, Paul Lee, personally believe that a successful company comes from clear objectives with good teamwork; to form a good team comes from effective leadership, communication, and teammates with integrity to achieve the set goals.
Computer hardware, software application, network, firewall, virtualization, cloud computing, etc., to me, are all tools to help people to solve issues. However, due to so many components and configuration interacting simultaneously, any misconfiguration or misbehavior can jeopardize the whole organization. Especially, security and ransomware are major concerns now. Risks can be eliminated or minimized through periodic user awareness training.
I went to high school and finish two years computer system technology diploma at BCIT, Burnaby, B.C., Canada. After graduation, I went to Taiwan working for a shoe manufacturer group. I serve as computer IT related field ever since.
Served as the IT team lead of a shoe manufacturer group which consists two factories in China and one in Vietnam. I was in charge of the overall computer IT and electronic infrastructure, and lead my colleagues.
Moved back to Canada with my family in March 2017, and immediately found a job as an electronic product repair technician at Best Buy, the largest home appliance store in North America. I diagnostic and repair all kinds of computer/PCs/laptops, Apple products, TVs, and average completed 6~7 units per day. I was inspired by my supervisors and team leads in Best Buy. They treat colleagues with respect and make the workplace efficient with fun and joy.
工作經歷
Geek Squad Technician • Best Buy Canada
四月 2017 - 三月 2020
Best Buy Canada is one of Canada’s largest and most successful retailers. One of Canada’s most visited multichannel retailers, with more than 280 million visits in-store and on BestBuy.ca each year.
• Diagnostic, part ordering and replacement, testing for desktop, laptop and TVs’ hardware and software.
• Performed diagnostics and troubleshooting of system issues, documented in ERP system. Data backup and restore.
• I average complete 6~7 units per day.
Information Technology Team Lead • Thunder Star Corp.
二月 2002 - 二月 2017
IT specialist for a shoe manufacture group. It consists of three factories, two are located in China and one in Vietnam. I served as the IT Team Lead from 2002/02~2017/02.
• Data and information analysis and provide reports as upper management's request.
• Managing the IT team colleagues.
• Computer IT (computer hardware, software, application, ERP, and network environment) administration, planning, and implementation. For example, establishing a new factory site in Vietnam.
• Trouble shooting when users encountered issues, such as ERP or software operation, PC hardware components and network connection failure.
學歷
British Columbia Institute of Technology
Computing & Information Technology
1998 - 2020
技能
語言
- Word
- excel
- English — 專業
- Chinese — 專業
Paul Lee
Geek Squad Technician
I, Paul Lee, personally believe that a successful company comes from clear objectives with good teamwork; to form a good team comes from effective leadership, communication, and teammates with integrity to achieve the set goals.
Computer hardware, software application, network, firewall, virtualization, cloud computing, etc., to me, are all tools to help people to solve issues. However, due to so many components and configuration interacting simultaneously, any misconfiguration or misbehavior can jeopardize the whole organization. Especially, security and ransomware are major concerns now. Risks can be eliminated or minimized through periodic user awareness training.
I went to high school and finish two years computer system technology diploma at BCIT, Burnaby, B.C., Canada. After graduation, I went to Taiwan working for a shoe manufacturer group. I serve as computer IT related field ever since.
Served as the IT team lead of a shoe manufacturer group which consists two factories in China and one in Vietnam. I was in charge of the overall computer IT and electronic infrastructure, and lead my colleagues.
Moved back to Canada with my family in March 2017, and immediately found a job as an electronic product repair technician at Best Buy, the largest home appliance store in North America. I diagnostic and repair all kinds of computer/PCs/laptops, Apple products, TVs, and average completed 6~7 units per day. I was inspired by my supervisors and team leads in Best Buy. They treat colleagues with respect and make the workplace efficient with fun and joy.
工作經歷
Geek Squad Technician • Best Buy Canada
四月 2017 - 三月 2020
Best Buy Canada is one of Canada’s largest and most successful retailers. One of Canada’s most visited multichannel retailers, with more than 280 million visits in-store and on BestBuy.ca each year.
• Diagnostic, part ordering and replacement, testing for desktop, laptop and TVs’ hardware and software.
• Performed diagnostics and troubleshooting of system issues, documented in ERP system. Data backup and restore.
• I average complete 6~7 units per day.
Information Technology Team Lead • Thunder Star Corp.
二月 2002 - 二月 2017
IT specialist for a shoe manufacture group. It consists of three factories, two are located in China and one in Vietnam. I served as the IT Team Lead from 2002/02~2017/02.
• Data and information analysis and provide reports as upper management's request.
• Managing the IT team colleagues.
• Computer IT (computer hardware, software, application, ERP, and network environment) administration, planning, and implementation. For example, establishing a new factory site in Vietnam.
• Trouble shooting when users encountered issues, such as ERP or software operation, PC hardware components and network connection failure.
學歷
British Columbia Institute of Technology
Computing & Information Technology
1998 - 2020
技能
語言
- Word
- excel
- English — 專業
- Chinese — 專業