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CakeResume Talent Search

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Taiwan
India
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Ernākulam, Kerala, India
Ernākulam, केरल, भारत
Freetown, Sierra Leone
Indonesia
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National Yang Ming Chiao Tung University
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കാലിക്കറ്റ് സർവ്വകലാശാല
國立陽明交通大學
靜宜大學
India
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Ernākulam, केरल, भारत
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Full-time
Excel
Excellent Written and Verbal Communication Skills
PowerPoint
Word
photoshop
Coordinating
Independent
Ability To Communicate
Ability To Design
Ability To Work Under Stress
No
Yes
1-5 people
5-10 people
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15+ people
Within one month
Within one year
More than one year
Architectural Model Builder
CHIEF EXECUTIVE OFFICER Future Leaders
Customer Service Specialist
Execution Manager
Investment Executive
Medical Representative
Quality analyst
Software Engineer/ Cyber security Engineer
Sr. Java Web Developer, Back-end Developer
Test Lead
Associate’s Degree
Bachelor of Business Administration (BBA)
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Master’s Degree
Bachelor
Master
2021
2020
2019
2018
2013
2009
2006
2000
Current company
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AN.PRAKASH PROJECT MANAGEMENT CONSULTANCY
Abdelmoniem chemical and pharmaceutical
Accretive Health
Amber Group - Amber Crypto Taipei, Taiwan
BT/A Advertising Toronto, Canada
Badr pharma
Bonito Design
Dream International
EL-Walief international for multi activities
EVA Pharma
Interested in working remotely
Remote Only
Full-time freelancer
Part-time freelancer
Non-freelancer
English - Professional
Chinese - Native or Bilingual
English - Fluent
English - Intermediate
Arabic - Native or Bilingual
English - Native or Bilingual
Hindi - Fluent
Hindi - Professional
Indonesian - Fluent
Kannada - Native or Bilingual
English
4-6 years
6-10 years
10-15 years
More than 15 years
  • Exclude read results
  • Show all experiences
Avatar of the user.
Avatar of the user.
Available for paid companies
Quality analyst @R1RCM Global Pvt Ltd
・
2015 ~ Present
Quality analyst
More than one year
Accountability
Verbal and Written Communication
Time Management Skills
Full-time / Interested in working remotely
10-15 years
SCDL University
・
Masters in operations management
Avatar of Amanda.
Avatar of Amanda.
Amanda
More than one year
nationality. Personal Date of BirthMarital Status Married Dependants One Sex Female Nationality S.A Burger Religion Christian Health Excellent Interests Gardening, computers, reading, baking, music, painting Other Own transport and a valid driver’s licence No criminal record Skills Basic Project Management skills Administration skills Good communication skills: verbal and written in English and Afrikaans. Computer skills (ITS Integrator System, Microsoft Office (EXCEL, WORD, POWER POINT, PROJECT), Outlook, Internet, Service Manager Console, WinSCP, ImageNow (Perceptive Content), HEDA Crisis management skills Decision making skills Interpersonal skills Planning and organizing skills Presentations skills Problem solving skills Multi tasking skills
Ready to interview
Full-time
More than 15 years
Hoërskool Goudrand
Avatar of Michael Chen.
Avatar of Michael Chen.
Michael Chen
Sr. Associate Engineer @TSMC
・
2010 ~ Present
Sr. Java Web Developer, Back-end Developer
More than one year
and problem solving skills • Extensive REST API development experience • Experience on different databases. Relational (Oracle, MySQL, ...) & Know/Study NoSQL(MongoDB) • Familiar with AWS Solution such as EC2/S3/VPC Security Group /IAM • Ability to handle multiple projects, adjusting priority as necessary • Goold verbal and written communication skills, a team player with strong analytical, problem solving, debugging, and troubleshooting skills. • Familiar with at least one source code management software (GIT) • Hands-on experience in continuous improvement on application performance • Well versed in software engineering principles, frameworks, patterns and tools; • Fluency in Mandarin
JavaScript
Java
angular 4
Employed
Full-time / Interested in working remotely
10-15 years
National Chiao Tung University
・
Institute of Information Management
Avatar of Peter Chien.
Offline
Avatar of Peter Chien.
Offline
Peter Chien
Senior Customer Service Representative @Amber Group - Amber Crypto Taipei, Taiwan
・
2020 ~ Present
Customer Service Specialist
More than one year
Peter Chien I am a dedicated worker with a strong work ethic. Detail-oriented with excellent organizational skills is what sets me apart from other candidates. HIGHLIGHTS: • Advanced proficiency in Microsoft Office and web-based platforms • Positive nature; excellent team player but also a competent and independent worker • Excellent communication skills – written, verbal, and electronic in Mandarin and English • Accustomed to working in a fast-paced, high-pressure work environment; able to maintain a calm, positive attitude and enthusiasm regardless of circumstance • A persistent problem solver and critical thinker Technical Skill Set: • I am familiar with HTML, SQL
Communication Skill
Critical Thinker
Resolve Customer Complaints
Employed
Full-time / Interested in working remotely
6-10 years
Capilano University - Vancouver, Canada
・
Bachelor of Business Administration BBA
30+
Avatar of the user.
Avatar of the user.
Available for paid companies
CISO @Newmindset Security Co.Ltd
・
2020 ~ Present
Software Engineer/ Cyber security Engineer
Within one month
Excellent Written and Verbal Communication Skills
Business Sense
Team Player
Employed
Full-time / Interested in working remotely
More than 15 years
National Chen Kung University
・
Internet Marketing
Avatar of Israa Masri Ahmed Gibriel.
Avatar of Israa Masri Ahmed Gibriel.
Israa Masri Ahmed Gibriel
Marketing Business development manager @Abdelmoniem chemical and pharmaceutical
・
2022 ~ Present
Medical Representative
Within one year
while maintaining quality. Develop new and existing relationships with suppliers. Manage and minimize the risks that could affect or interrupt the supply chain. Medical Representative • Eva pharma JanuarySeptember 2020 Main Duties & Responsibilities Company Facebook page manager. Member of marketing creation team Training and orientation. Build good rapport with doctors, agent and distributor in the assigned market. Arrange appointment with physician, pharmacist, hospital and medical team which may include prearranged appointment. Maintain daily sound reporting system to ensure optimal communication of all information. Keep detailed records of all contact which may involve database
Marketing
PowerPoint
Excel
Full-time / Interested in working remotely
4-6 years
Sudan international university
・
Diploma of business administration
Avatar of Ibrahim S Bangura.
Avatar of Ibrahim S Bangura.
Ibrahim S Bangura
VOLUNTEER - GRAPHIC DESIGNER @Dream International
・
2019 ~ Present
CHIEF EXECUTIVE OFFICER Future Leaders
Within one year
Responsibilities : Coordinating community youths for peace talk outreach Recruiting volunteers SOCIAL MEDIA OFFICIAL - World Humanitarian Community, Freetown, Sierra Leone Education AprJan 2020 Conflict Analysis Micro Course University of Cape Town, South Africa [online] Field of study AprJan 2020 Introduction to Peace Building Micro Course University of Cape Town, South Africa [online] AprJan 2020 University of Cape Town Class XII AprJan 2020 University of Geneva Children's Human RightsNational Primary School Primary Education Skills Languages Coordinating Respectful Commitment Passionate Confident Friendly Honest Polite Excellent Written and Verbal Communication Skills Organisational Skills Photoshop word English — Fluent Krio – excellent Themne – excellent Susu – good
Coordinating
Respectful
Commitment
4-6 years
Conflict Analysis Micro Course University of Cape Town
Avatar of the user.
Avatar of the user.
Available for paid companies
Architectural Assistant @WS ATKINS/SAHARAINDIAPARIVAR
・
2001 ~ 2005
Execution Manager
More than one year
Coordinating
Independent
Confidence
Full-time / Interested in working remotely
More than 15 years
Interior Design Academy
・
Interior design
Avatar of Rathish Muraleedharan.
Avatar of Rathish Muraleedharan.
Rathish Muraleedharan
QA Lead/Scrum Master @UST
・
2014 ~ Present
Test Lead
More than one year
/ user guide. Skilled in end to end software testing from requirement analysis to system study, designing, testing and de-bugging. Proven ability in leading a team to focus them in achieving the target within timelines also in mentoring the team, status reporting, metrics, estimates etc., Very good communication skills, presentation skills, both written and verbal. Ernakulam, Kerala, India Work Experience QA Lead/Scrum Master • UST SeptemberPresent Im responsible for my team to be organized ,on track and focused. Serve a bridge between my product owner and my team An agile Facilitator for my
Agile Methodologies
scrum master
Agile Test Management
Employed
Full-time
10-15 years
University of Calicut
・
MCA
Avatar of Yao Chu Tsai.
Avatar of Yao Chu Tsai.
Yao Chu Tsai
Design Associate (Remote) @LEAD Studios
・
2019 ~ Present
Architectural Model Builder
More than one year
Business Administration - Major in Marketing & HR • Providence University 靜宜大學 SepJun 2018 | Taichung City , Taiwan Architecture (Unconcluded) • Tunghai University 東海大學 SepAug 2016 | Taichung City, Taiwan Preparatory for Overseas Chinese • National Taiwan Normal University 台灣師範大學 SepJun 2012 | New Taipei City, Taiwan Skills Business & Marketing Analysis & Research. Attention to detail. Critical thinking and problem-solving. Cultural awareness. Emotional Intelligence. Language knowledge (translator) Teamwork and Leadership. Self-Management & Self-Motivation. Time Management & Multitasking. Verbal and Written Communication. Software Rhinoceros 3D V-Ray for Rhino
Word
PowerPoint
Excel
Employed
Full-time / Remote Only
4-6 years
Providence University 靜宜大學
・
Marketing, Human Resources

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Avatar of Peter Chien.
Peter Chien
Customer Service Specialist
Amber Group - Amber Crypto Taipei, Taiwan
・
2020 ~ Present
Taipei City, Taiwan
Professional Background
Current status
Employed
Job Search Progress
Professions
Customer Service / Support
Fields of Employment
Work experience
More than 15 years work experience (6-10 years relevant)
Management
Skills
Communication Skill
Critical Thinker
Resolve Customer Complaints
Operational Strategies
photoshop
HTML5
Python
Shopify
Amazon Listings
EBay
shopee
Customer Relationship Management (CRM)
People Management
LOGISTIC OPERATIONS
Excel
Web Applications
edm management
Google Ads
Facebook Ads Manager
Languages
English
・
Native or Bilingual
Chinese
・
Native or Bilingual
Job search preferences
Positions
Customer Service Specialist
Job types
Full-time
Locations
Taipei, Taiwan
Remote
Interested in working remotely
Freelance
No
Educations
School
Capilano University - Vancouver, Canada
Major
Bachelor of Business Administration BBA
Print
Hqoj0pw4r0ykzzvgrjms

Peter Chien

I am a dedicated worker with a strong work ethic. Detail-oriented with excellent organizational skills is what sets me apart from other candidates.

HIGHLIGHTS:
• Advanced proficiency in Microsoft Office and web-based platforms
• Positive nature; excellent team player but also a competent and independent worker
• Excellent communication skills – written, verbal, and electronic in Mandarin and English
• Accustomed to working in a fast-paced, high-pressure work environment; able to maintain a calm, positive attitude and enthusiasm regardless of circumstance
• A persistent problem solver and critical thinker


Technical Skill Set:
• I am familiar with HTML, SQL, Python, and domain management
• I am proficient with ticket and project management systems like Zendesk and Slack
• I enjoy learning new knowledge in technology
• I am proficient in excel and data management  

Customer Service Specialist
Taipei City, TW
[email protected]

Work Experience

Amber Group - Amber Crypto, Senior Customer Service Representative, Apr 2020 ~ Present

• Answer questions regarding our SOP, banking procedures, blockchain and cryptocurrencies via email, Telegram, and live chat
• Introduce Amber's investment products to clients
• Assist users with navigating the app and demonstrate the functions available
• Test app upgrades and provide feedback to internal teams
• Capture bugs and report them to developers
• Troubleshoot with clients and provide technical support
• Handle clients' feedback, suggestions and bug reports
• Help with app content localization and translation(English and Mandarin)
• Train new teammates and provide support
• Manage and update articles in Help Centre

OiKid Education, Online English Instructor, Sep 2019 ~ Apr 2020

• Preparing and delivering lessons to improve students' reading, writing, and conversing skills
• Tailoring teaching style following students' needs
• Tracking and reporting on students' progress
• Ensuring that equipment is in good working condition at all times
• Assigning activities to facilitate students' consolidation of learning materials

Jed North Apparel, Customer Service Supervisor, Oct 2015 ~ Dec 2018

• Supporting customer service team with incoming inquires and escalated issues via phone, email, and live chat
• Answer all the product-related inquires and help customers complete their transactions.
• Help customers track their packages and resolve shipping issues
• Process all the exchange and return requests
• Provide SOP and policy training to new team members
• Handle customer complaints and escalations
• Update FAQ and review customer service policies periodically

BT/A Advertising, Account Supervisor, Oct 2012 ~ Mar 2015

• Assisting customers with online purchases and event details
• Managing orders, client database, order fulfillment, and client inquires/complaints
• Providing phone and email support to customers and event vendors
• Managing Amex Delights website: uploading offers, editing offer information, managing system errors
• Editing HTML marketing emails
• Creating quarterly analysis report on sales, marketing email reach, and website traffic
• Analysis and evaluation of the user journey to optimize customers’ experience

Education

Capilano University, Bachelor of Business Administration BBA, 2005 ~ 2009

Resume
Profile
Print
Hqoj0pw4r0ykzzvgrjms

Peter Chien

I am a dedicated worker with a strong work ethic. Detail-oriented with excellent organizational skills is what sets me apart from other candidates.

HIGHLIGHTS:
• Advanced proficiency in Microsoft Office and web-based platforms
• Positive nature; excellent team player but also a competent and independent worker
• Excellent communication skills – written, verbal, and electronic in Mandarin and English
• Accustomed to working in a fast-paced, high-pressure work environment; able to maintain a calm, positive attitude and enthusiasm regardless of circumstance
• A persistent problem solver and critical thinker


Technical Skill Set:
• I am familiar with HTML, SQL, Python, and domain management
• I am proficient with ticket and project management systems like Zendesk and Slack
• I enjoy learning new knowledge in technology
• I am proficient in excel and data management  

Customer Service Specialist
Taipei City, TW
[email protected]

Work Experience

Amber Group - Amber Crypto, Senior Customer Service Representative, Apr 2020 ~ Present

• Answer questions regarding our SOP, banking procedures, blockchain and cryptocurrencies via email, Telegram, and live chat
• Introduce Amber's investment products to clients
• Assist users with navigating the app and demonstrate the functions available
• Test app upgrades and provide feedback to internal teams
• Capture bugs and report them to developers
• Troubleshoot with clients and provide technical support
• Handle clients' feedback, suggestions and bug reports
• Help with app content localization and translation(English and Mandarin)
• Train new teammates and provide support
• Manage and update articles in Help Centre

OiKid Education, Online English Instructor, Sep 2019 ~ Apr 2020

• Preparing and delivering lessons to improve students' reading, writing, and conversing skills
• Tailoring teaching style following students' needs
• Tracking and reporting on students' progress
• Ensuring that equipment is in good working condition at all times
• Assigning activities to facilitate students' consolidation of learning materials

Jed North Apparel, Customer Service Supervisor, Oct 2015 ~ Dec 2018

• Supporting customer service team with incoming inquires and escalated issues via phone, email, and live chat
• Answer all the product-related inquires and help customers complete their transactions.
• Help customers track their packages and resolve shipping issues
• Process all the exchange and return requests
• Provide SOP and policy training to new team members
• Handle customer complaints and escalations
• Update FAQ and review customer service policies periodically

BT/A Advertising, Account Supervisor, Oct 2012 ~ Mar 2015

• Assisting customers with online purchases and event details
• Managing orders, client database, order fulfillment, and client inquires/complaints
• Providing phone and email support to customers and event vendors
• Managing Amex Delights website: uploading offers, editing offer information, managing system errors
• Editing HTML marketing emails
• Creating quarterly analysis report on sales, marketing email reach, and website traffic
• Analysis and evaluation of the user journey to optimize customers’ experience

Education

Capilano University, Bachelor of Business Administration BBA, 2005 ~ 2009