Accenture at Google | Campaign Manager | Oct 2018 ~ Present (4 months)

Accenture is a global management consulting and professional services firm that provides strategy, consulting, digital, technology and operations services. A Fortune Global 500 company, it has been incorporated in Dublin, Ireland, since 1 September 2009. In 2018, the company reported net revenues of $39.6 billion, with more than 459,000 employees. 

⚠ For the sake of confidentiality, I am not allow to talk about my clients or my job / tasks in detail. 

• Optimization of digital advertising campaigns. • Analysis of customer campaigns to make recommendations.

• In regular contact with customers, agencies and account managers. 

• Expert in Google search, display, mobile and video advertising. 

• Identifying and executing opportunities for process improvement. 

• Identifying and driving initiatives to create efficiencies. 

• Analyzing campaign performance and formulating optimization strategies. 

• Identifying ROI opportunities on client accounts. 

• Ensuring a constant high level of quality appropriate to a Fortune 100 company’s consumer-facing marketing materials 

• Google certified

Hertz | Booking Reservation Agent - French Market | Apr 2018 ~ Oct 2018 ( 6 months )

Hertz is an American car rental company. It ranks first in the world with more than 8,500 rental locations in 146 countries (450 in France) worldwide and employs nearly 29,350 employees worldwide, including 15,500 employees. in the United States and 1,500 in France. 

• Booking rental cars for French-speaking customers 

• Reservations and modifications 

• Resolution of customer dispute 

• Achievement of objectives (challenge, bonus ...) 

• Excalibur software mastery 

• Internal procedure mastery 

• Training new colleagues 

• Multiskills Agent

Apimab Laboratoires | Digital Project Manager | Jan 2016 ~ Dec 2017 ( 2 years )

Apimab Laboratoires is a company in the South of France that manufactures and sells therapeutic and cosmetic products based on bee products. They resell their products under the brands Propolia (http://propolia.com) and Solbeil. 

• Depository of the e-reputation of the Propolia brand. 

• Manager of each web project of the company. (Project management) 

• Management of 2 e-commerce sites, 1 information site and 2 corporates sites. 

• Influencer management. 

• Management of socials networks and media of the brand (Community Management). 

• Creation of e-mailing for professionals and individuals. 

• Commercial animation of the commercial sites. 

• Relationship management with web agencies and other web providers. 

• Watch the brand and competitors. 

• Watch advanced webmarketing and IT. 

• Watch cyber crime to be able to prevent and act quickly in case of contamination or attack. 

• Assume certain tasks of a "Chief Happiness Officer" to improve internal communication. 

• Website redesign: https://apimab-laboratoires.fr

La Team Web | Junior Production Agent | Nov 2014 ~ Jul 2015 ( 9 months )

La Team Web is a consulting agency in tailored digital strategy and WebMarketing Operations Management. It also provides training in Marketing, Sales and Human Resources. 

• Customer e-reputation watch and recommendations. 

• Community management for clients. 

• Creation of specifications for website projects. 

• Management Assistant for training events and trade show. 

• Writing mailing for clients 

• Management of influencers specialized in hair products. 

• Writing articles related to barbecues.

Perfect Dem | Web Communication Officer | Feb 2014 ~ Jun 2014 ( 4 months )

Perfect was a company specializing in high-end relocations. This company was active between 2012 and 2018.

• Community management on socials networks 

• Support for the company's web communication 

• Search Engine Optimization (SEO) 

• Basic graphics with Photoshop and InDesign 

• Constant monitoring of competitors and social media 

• Market research 

• Customer Negotiation / Pre-visit to evaluate the volume and the work to be done 

• Claims management