CakeResume 找人才

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4 到 6 年
6 到 10 年
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15 年以上
Avatar of Nguyễn Văn Thắng.
Avatar of Nguyễn Văn Thắng.
Salesforce Developer & Administrator @One Mount
2020 ~ 現在
Salesforce Developer, Administrator
一個月內
Salesforce Dec 2023 Platform Developer II Salesforce May 2023 Administrator Salesforce Dec 2022 Platform Developer I Salesforce Sep 2022 Pragmatic Scrum (Scrum Agile) hocvienagile.com Aug 2019 Language Skill Language Reading Listening Speaking Writing English Good Good Intermediate Intermediate Working Records Salesforce Sales & Service Cloud - One Mount Group Position: Salesforce Senior Specialist Job Description: Developed and maintained Salesforce systems, including Sales & Service Cloud, and Marketing Cloud. Integrated Salesforce systems with various external systems, such as Cisco, Confluent Kafka, SAP, Facebook, Zalo, Slack, Google Cloud, etc. Customized Salesforce systems using Salesforce Automation Tools like Flow Builder, App Builder
salesforce
java
就職中
目前會考慮了解新的機會
全職 / 暫不考慮遠端工作
4 到 6 年
Trailhead by Salesforce
Customer Service Management
Avatar of the user.
Avatar of the user.
曾任
Backend Engineer @Gogoro Taiwan Limited_睿能創意股份有限公司
2021 ~ 2023
Backend Developer
一個月內
Communication
Team Player
Documentation
待業中
目前會考慮了解新的機會
全職 / 我只想遠端工作
4 到 6 年
輔仁大學
統計資訊
Avatar of Ed Lo.
Avatar of Ed Lo.
Senior Backend Engineer @Metropia 美商美創資通股份有限公司台灣分公司
2023 ~ 現在
後端工程師
一個月內
. Yedpay Software Engineer, May 2022 ~ November 2022 Develop custom apps on the Salesforce platform for colleagues of the Operation / Sales department Develop automated OCR Service to process customer upload files, replace artificial processing procedures, and shorten more than 50% of the operation time Integrate the internal system and the Salesforce system, automatically synchronize customers' data, and simplify the administrative department for review procedures Chung Yo internet information Co., Ltd. Game server developer, April 2020 ~ February 2022 Develop game logic with Node Js, Writing unit & integration tests for the system and introducing TDD Framew...
Golang
JavaScript
docker
就職中
目前沒有興趣尋找新的機會
全職 / 對遠端工作有興趣
4 到 6 年
台灣大學
經濟系
Avatar of Kripal Kumar Das.
Avatar of Kripal Kumar Das.
Senior Consulta @HCL Technologies Ltd.
2023 ~ 現在
Senior Developer
一個月內
Kripal Kumar Das Senior Consultant Salesforce Industries CPQ(Vlocity) Salesforce Omnistudio Developer Certified || Salesforce Platform Developer -1 Certified Siebel CRM Developer I have over 7 years of IT Industry experience in the Customer Relationship Management Domain. Have experience on CRM tools such as Salesforce Industries (Vlocity)CRM and Siebel [email protected] Work Experience May 2023 Senior Consultant HCL Technologies Working as Salesforce Integration Developer. Project Profile: Becton Dickinson. Project Duration : November 2023 to Present. Role/Title: Integrate, Design, Develop and Support Salesforce Application for seamless integration with Oracle CPQ . Account Business
HTML/CSS
Siebel CRM
Siebel OpenUI
全職 / 對遠端工作有興趣
4 到 6 年
KIIT UNIVERSITY
Bachelor of Technology-Electrical Engineering
Avatar of the user.
Avatar of the user.
曾任
Senior Operations Representative @Concentrix IBM Daksh Services India Pvt.Ltd
2018 ~ 2022
Salesforce Developer, Administrator
一年內
Power BI
SQL
Salesforce Administrator
待業中
全職 / 對遠端工作有興趣
6 到 10 年
Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Commerce
Avatar of the user.
Avatar of the user.
Salesforce Developer @恩智浦半導體 (NXP Semiconductors)
2019 ~ 現在
senior data scientist
超過一年
Salesforce
SQL Server
Tableau
全職 / 對遠端工作有興趣
6 到 10 年
中原大學
數據管理
Avatar of Fernando Santos.
Avatar of Fernando Santos.
Salesforce Commerce Cloud Developer @Globant
2022 ~ 現在
Full Stack Web Developer
超過一年
.com.mx • Zapopan, Jal Full Stack Web Developer Work Experience Globant, Salesforce Commerce Cloud Backend Developer, Jun 2022 ~ Present • El Palacio de Hierro, Mexico: Salesforce Commerce Cloud Development • Web Performance improvements • Security implementations • Code Performance improvements IBM, Application Developer, Jan 2021 ~ Jun 2022 • El Palacio de Hierro, Mexico: Salesforce Commerce Cloud AMS Support to Palacio de Hierro. Support to Palacio de Hierro's eCommerce. Requests for improvements and minor problems. Promotion automation jobs. • Bofrost, Italy: Implementation from scratch of an eCommerce based on Salesforce Commerce Cloud. Full-stack development in Salesforce Commerce Cloud
Excel
Photoshop
PowerPoint
就職中
全職 / 我只想遠端工作
4 到 6 年
Instituto Tenológico Superior de Uruapan
Avatar of Ranbir Das.
離線
Avatar of Ranbir Das.
離線
Web developer @Swaragh Technologies
2012 ~ 2013
Team Lead and Scrum Master
一個月內
Integration with other system Custom Object/Field Creation, Apex Data Loader, Salesforce User Setup Reports & Dashboards, Sharing Rules Apex Classes, Apex Triggers, Visualforce pages Test Classes Batch Classes Aura Component Lightning Web Component Lightning Community Salesforce DX Working experience with DX. Other Skills Node Js As a NodeJs Developer, my responsibility is writing and calling REST based services. Integrate third-party system with Salesforce using Express. Experience in Node-salesforce Module. Created API and front-end for the Virtual Reality System (VirtuAr). Express Js JWT Rest API Process Management: PM2 Node-salesforce PHP PHP
PHP
yii2
JQuery
全職 / 對遠端工作有興趣
4 到 6 年
Nagarjuna college of Engineering and technology
IT
Avatar of Nitin Kumar.
Senior Web Application Developer
超過一年
.com/in/nitin-kumar-b9344a58/ Nitin Kumar Salesforce Developer Career Objective To work as a professional in a highly innovative firm that utilizes my skills and abilities effectively, from which I can develop my skills to make them more precise. Professional Summary Presently working as Salesforce Developer in Nuclay Solutions Pvt. Ltd. from OctTotal experience:- 8 years Salesforce developer:- 4.2 years( till date). I am a certified Salesforce developer holding 2 certifications under my belt (Salesforce admin and Platform dev1). Currently working on two projects and both the projects
PHP
JavaScript
JQuery
全職 / 對遠端工作有興趣
4 到 6 年
DEV BHOOMI INSTITUTE OF TECHNOLOGY - [DBIT], DEHRADUN
MCA
Avatar of 郭洨汶.
Avatar of 郭洨汶.
正工程師 @嘉捷科技股份有限公司
2021 ~ 現在
半年內
理財顧問 2002//4 襄理 明台產物保險公司 從事車險程式開發 公司使用nec系統px7600 程式開發語言為cobol平台為vis 資訊證照 Salesforce System Administrator Salesforce App Builder Salesforce Developer I Salesforce Developer II MuleSoft Certified Developer - Level 1 金融證照 產物保險業務員 人身保險業務員 投資型保險商品業務員 外幣收付之
Salesforce Developer
Informatica Cloud
JavaScript
全職 / 對遠端工作有興趣
10 到 15 年
輔仁大學
資訊管理系

最輕量、快速的招募方案,數百家企業的選擇

搜尋履歷,主動聯繫求職者,提升招募效率。

  • 瀏覽所有搜尋結果
  • 每日可無限次數開啟陌生對話
  • 搜尋僅開放付費企業檢視的履歷
  • 檢視使用者信箱 & 電話
搜尋技巧
1
嘗試搜尋最精準的關鍵字組合
資深 後端 php laravel
如果結果不夠多,再逐一刪除較不重要的關鍵字
2
將須完全符合的字詞放在雙引號中
"社群行銷"
3
在不想搜尋到的字詞前面加上減號,如果想濾掉中文字,需搭配雙引號使用 (-"人資")
UI designer -UX
免費方案僅能搜尋公開履歷。
升級至進階方案,即可瀏覽所有搜尋結果(包含數萬筆覽僅在 CakeResume 平台上公開的履歷)。

職場能力評價定義

專業技能
該領域中具備哪些專業能力(例如熟悉 SEO 操作,且會使用相關工具)。
問題解決能力
能洞察、分析問題,並擬定方案有效解決問題。
變通能力
遇到突發事件能冷靜應對,並隨時調整專案、客戶、技術的相對優先序。
溝通能力
有效傳達個人想法,且願意傾聽他人意見並給予反饋。
時間管理能力
了解工作項目的優先順序,有效運用時間,準時完成工作內容。
團隊合作能力
具有向心力與團隊責任感,願意傾聽他人意見並主動溝通協調。
領導力
專注於團隊發展,有效引領團隊採取行動,達成共同目標。
一個月內
Certified Salesforce Admin and Developer
Logo of Nuclay Solutions.
Nuclay Solutions
2016 ~ 現在
India
專業背景
目前狀態
求職階段
專業
產業
軟體
工作年資
4 到 6 年
管理經歷
技能
PHP
yii2
JQuery
MySQL
git
Nodejs
HTML/CSS
Bootstrap
WordPress
RESTful API
RESTful WebServices
scrum master
Agile Project Management
Ajax
Express.js
CodeIgniter Framework
Salesforce
Apex
JavaScript
SFDC
語言能力
求職偏好
希望獲得的職位
Team Lead and Scrum Master
預期工作模式
全職
期望的工作地點
遠端工作意願
對遠端工作有興趣
接案服務
學歷
學校
Nagarjuna college of Engineering and technology
主修科系
IT
列印
Ntfc2qpifmfpomloluml

Ranbir Das

Around 9 years of IT experience that includes experience in various stages of Software development Life Cycle (SDLC) including analysis, development, enhancements, testing, deployment and maintenance of object oriented enterprise applicationsExtensive working experience on different work environments included Administration, Development, UAT and Production Support of Salesforce CRM application. Communicates company goals, safety practices, and deadlines to the team. Motivates team members and assesses performance.Multi-talented skills with a deep understanding of Situation and strong analytical and critical thinking skills. Passionate about Providing solutions and excited to contribute to the base of knowledge in the field.


TrailHead: https://trailhead.salesforce.com/me/radas2    

Certified Salesforce Developer and Admin

Gurgaon, IN 

[email protected] 

+91 9971661991

Salesforce Skills


  • Participate in software development on the Salesforce.com platform using Agile/Scrum methodologies.
  • Will principally work custom implementation, integrations, data load, and develop and deploy.
  • Knowledge in RESTful Apex Web services integration using OAuth2 authorization.
  • Integration with other system 
  • Custom Object/Field Creation, Apex Data Loader, Salesforce User Setup 
  • Reports & Dashboards, Sharing Rules 
  •  Apex Classes, Apex Triggers, Visualforce pages
  • Test Classes 
  • Batch Classes 
  • Aura Component
  • Lightning Web Component
  • Lightning Community
  • Salesforce DX
  • Working experience with DX.


Other Skills


Node Js

As a NodeJs Developer, my responsibility is writing and calling REST based services. Integrate third-party system with Salesforce using Express. Experience in Node-salesforce Module. Created API and front-end for the Virtual Reality System (VirtuAr). 
  •  Express Js 
  • JWT 
  • Rest API 
  • Process Management: PM2
  • Node-salesforce

PHP 

PHP As a PHP Developer my responsibility for creating and implementing an array of Web-based products using PHP, MySQL, Ajax, and JavaScript. I develop back-end components, connect the application with other web services, and assist front-end developers by ensuring their work integrates with the application.

  •  Object oriented PHP 
  • Core PHP 
  • API: slim,Rest 
  • Mysql: Procedure,function,Triggers 
  • Jquery Javascript Frameworks: 
  • YII2, Codeignitor,Zend


Others

  • Knowledge on Apache server 
  • AWS: EC2,VPC,S3,LightSail,Snapshot,Security 
  • Version Control: Git,GitLab 
  • Editor:Netbeans,Visual Studio 
  • Agile,Scrum 
  •  Project Management: Jira,Mantis,Team work,Zoho 
  • Server Backup Disaster Management 
  • Team Building Activity

Certification

Certified Scrum Master ( Certificate Id- 000666349)

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Salesforce Certified Platform Developer I ( Credential Id- 20542375)

Sbhnw7yoiveq1ul4kc6y

Salesforce Certified Administrator ( Credential Id- 20751948)

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Salesforce Certified Platform App Builder Certification

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Work Experience


Nuclay Solutions, May 2018 ~ Present

As a Salesforce Team Lead

  • Develops work plans or reviews other work plan timelines and manages workflows to meet project timeframes.
  • Working with management and end-users to create and manage workflow rules, data validation, processes and flows.
  • Work with management, create and manage complex workflow rules, data validation, and triggers.
  • Create and manage custom objects, fields, formulas, validation rules, custom workflow, and approval processes Make recommendations for enhancements and modifications to improve system performance, efficiency, internal business process, and reporting.
  • Work Closely with Project Manager to develop solution in accordance to the system design Work with Manager to provide scope and timelines
  • Write Bulkify Claases,triggers.
  • Test Classes
  • Rest API
  • Profile,permission set and OWD

Ssppnernbf7jug4v5uv3

Myworkforce technologies, Senior web developer, Dec 2013 ~ May 2018

  • Prioritizing software development projects, setting timelines and assigning tasks to team members. 
  • Creating wireframes to decide on layout. 
  • Trained and mentored junior developers and engineers. 
  • Suggested improvements to team and project workflow. 
  • Improved system performance by making proactive adjustments and resolving bugs. 
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues. 
  • Wrote test cases so that the application could be tested in a legitimate environment. Designed and developed forward-thinking systems that meet user needs and improve productivity.

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Swaragh Technologies, Web developer, Mar 2012 ~ Dec 2013

responsible for designing, coding and modifying websites, from layout to function and according to a client's specifications. Strive to create visually appealing sites that feature user-friendly design and clear navigation.

Rary5b5cl5s94cyionmf

Salesforce Projects


Salesforce Non Profit Community 


This is the one solution for Non-profit organization with the Product GiveCentral.There is two-way communication between Salesforce and the GiveCentral which helps Administrator to manage the donation process.This is the Next generation of donor management systems.

Here we manage the Complete view of Donor Community and anlytics.This product helps other Third party system to integrate with salesforce runtime.This also manage the complete Non profit donation process.


This also provide a custom batch tool that helps Admin and Business Manager to Manage their cash check entries which is devloped in Lightning Aura component and Lightning Web Component.

  • Donor Management
  • Relationship Management
  • Household management
  • Event and recurring donation management
  • Payment gateway integration
  • Batch entry tool


 Technology: Apex,NodeJs,Lightning Web Component,Aura,SOQL,SOSL,Lightning Community

 Client: Coleman Group Management Consulting,Sacred Heart, St john Berchman, St. Antonio, Josaphat

 Duration: March 2019- Present


GiveCentral Account Management 


  • Case Management- This helps to manage the GC client in terms of their cases,Reports and the campaigns.It gives the complete view of the location tracking and the amount of donation every day.Handles the Lead flow till opoortunity and case management for the product. It has also manage the community pages for guest user to visit their relevent data in salesforce without any use login access.
  • Merchant Application- Create a complete Public page to generate the merchant app flow. Location onboarding is broadly defined as the process of onboard a (new) location with the organization's policies.Integrated S-DOC to generate the PDF for client onboard document.
  • Engagement Tracker- Tool to manage the location with their associates. Share the bulk email of the document.Create the public report with report download features.Maintain the history of the activity.


 Technology: Apex,Lightning Web Component,Aura,SOQL,SOSL,Lightning Community, S-DOC

 Client: Coleman Group Management Consulting

 Duration: March 2018-Present



Salesforce Virtual Call Center


Salesforce Service Cloud seamlessly integrates with Amazon Connect, providing contact center agents with a complete set of tools in their agent workspace to deliver enhanced customer service.The solution puts us in a great position to be able to effectively deal with the varied queries we get from our customer base and sets us up well for the future. 


With the seamless integration between Amazon Connect and Salesforce, we have unleashed the power of technology to customize the agent experience through data. We have improved productivity and allowed them to focus on customers, not their tools, to provide the best possible customer experience. With the integrated Salesforce Service Cloud and Amazon Connect solution, we can handle multiple calls annually, delivering the personalized and frictionless service our customers expect. 

  • Features Allow agents to manage the call from Salesforce interface. 
  • Call forwarding features for agent. 
  • Call recording.
  • Manage the entire conversion in case object. 
  • Integrate personal number.
  • Integrate the Live Agent status report.
  • Agent can change the status for better customer experience.
  • Agent can log the call information. 
Duration: March 2021-Present

Other Projects


Resource Renewal Project

The Resource Renewal Project is an initiative dedicated to strengthening the financial health of nonprofit organisation through best practices in procurement, more efficient processes and reduced costs.

Core Module:

  • Email Engine
  • Reporting: Compliance, Rebate, Spend and saving etc
  • Notification
  • Erate management Console

Resource Renewal Project

Technology: Aura,Apex,SOQL,SOSL


Coleman group Consulting

Coleman Group Management Consulting (Coleman Group), with world-class strategic sourcing and operations management experience, has a serious track record for creating value through improved cash flow, realized savings, and enhanced operational performance.


Technology

Core PHP,CSS,Jquery,Ajax


Coleman Group Consulting


St. John the Evangelist

Modules: Order Hot Lunch Homework Management Admin Console with Access Management St John
 
Technology: PHP,Wordpress,Mysql,CSS,HTML, Codeignitor,NodeJs

  • Funfoodfrolic 
  • Bloomstones
  • ecars 
  • SCC 
  • Job Portal

  • Brisbane App 
  • Clearvision 
  • online consultation for Doctor 
  • ecars 

Education

Nagarjuna college of Engineering and technology, Engineer’s Degree, IT, 2007 ~ 2011

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Accomplishments

  • Implemented the Agile Team Building Activity 
  • Introduced NodeJs technology 
  • Worked on scalability and optimization of the production environment.
  • Implemented Salesforce


Software Development: 

  • Introduced framework
  • Code Review
  • Skills development


Analysis

  • Confluence
  • SRS Creation Collaborated with teams and department to ensure smooth workflow and efficient organization operations 
  • implemented Unit Test.

履歷
個人檔案
Ntfc2qpifmfpomloluml

Ranbir Das

Around 9 years of IT experience that includes experience in various stages of Software development Life Cycle (SDLC) including analysis, development, enhancements, testing, deployment and maintenance of object oriented enterprise applicationsExtensive working experience on different work environments included Administration, Development, UAT and Production Support of Salesforce CRM application. Communicates company goals, safety practices, and deadlines to the team. Motivates team members and assesses performance.Multi-talented skills with a deep understanding of Situation and strong analytical and critical thinking skills. Passionate about Providing solutions and excited to contribute to the base of knowledge in the field.


TrailHead: https://trailhead.salesforce.com/me/radas2    

Certified Salesforce Developer and Admin

Gurgaon, IN 

[email protected] 

+91 9971661991

Salesforce Skills


  • Participate in software development on the Salesforce.com platform using Agile/Scrum methodologies.
  • Will principally work custom implementation, integrations, data load, and develop and deploy.
  • Knowledge in RESTful Apex Web services integration using OAuth2 authorization.
  • Integration with other system 
  • Custom Object/Field Creation, Apex Data Loader, Salesforce User Setup 
  • Reports & Dashboards, Sharing Rules 
  •  Apex Classes, Apex Triggers, Visualforce pages
  • Test Classes 
  • Batch Classes 
  • Aura Component
  • Lightning Web Component
  • Lightning Community
  • Salesforce DX
  • Working experience with DX.


Other Skills


Node Js

As a NodeJs Developer, my responsibility is writing and calling REST based services. Integrate third-party system with Salesforce using Express. Experience in Node-salesforce Module. Created API and front-end for the Virtual Reality System (VirtuAr). 
  •  Express Js 
  • JWT 
  • Rest API 
  • Process Management: PM2
  • Node-salesforce

PHP 

PHP As a PHP Developer my responsibility for creating and implementing an array of Web-based products using PHP, MySQL, Ajax, and JavaScript. I develop back-end components, connect the application with other web services, and assist front-end developers by ensuring their work integrates with the application.

  •  Object oriented PHP 
  • Core PHP 
  • API: slim,Rest 
  • Mysql: Procedure,function,Triggers 
  • Jquery Javascript Frameworks: 
  • YII2, Codeignitor,Zend


Others

  • Knowledge on Apache server 
  • AWS: EC2,VPC,S3,LightSail,Snapshot,Security 
  • Version Control: Git,GitLab 
  • Editor:Netbeans,Visual Studio 
  • Agile,Scrum 
  •  Project Management: Jira,Mantis,Team work,Zoho 
  • Server Backup Disaster Management 
  • Team Building Activity

Certification

Certified Scrum Master ( Certificate Id- 000666349)

Sbhnw7yoiveq1ul4kc6y

Salesforce Certified Platform Developer I ( Credential Id- 20542375)

Sbhnw7yoiveq1ul4kc6y

Salesforce Certified Administrator ( Credential Id- 20751948)

Sbhnw7yoiveq1ul4kc6y

Salesforce Certified Platform App Builder Certification

Sbhnw7yoiveq1ul4kc6y


Work Experience


Nuclay Solutions, May 2018 ~ Present

As a Salesforce Team Lead

  • Develops work plans or reviews other work plan timelines and manages workflows to meet project timeframes.
  • Working with management and end-users to create and manage workflow rules, data validation, processes and flows.
  • Work with management, create and manage complex workflow rules, data validation, and triggers.
  • Create and manage custom objects, fields, formulas, validation rules, custom workflow, and approval processes Make recommendations for enhancements and modifications to improve system performance, efficiency, internal business process, and reporting.
  • Work Closely with Project Manager to develop solution in accordance to the system design Work with Manager to provide scope and timelines
  • Write Bulkify Claases,triggers.
  • Test Classes
  • Rest API
  • Profile,permission set and OWD

Ssppnernbf7jug4v5uv3

Myworkforce technologies, Senior web developer, Dec 2013 ~ May 2018

  • Prioritizing software development projects, setting timelines and assigning tasks to team members. 
  • Creating wireframes to decide on layout. 
  • Trained and mentored junior developers and engineers. 
  • Suggested improvements to team and project workflow. 
  • Improved system performance by making proactive adjustments and resolving bugs. 
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues. 
  • Wrote test cases so that the application could be tested in a legitimate environment. Designed and developed forward-thinking systems that meet user needs and improve productivity.

Hmkuqiwhw4ukybge9nqj

Swaragh Technologies, Web developer, Mar 2012 ~ Dec 2013

responsible for designing, coding and modifying websites, from layout to function and according to a client's specifications. Strive to create visually appealing sites that feature user-friendly design and clear navigation.

Rary5b5cl5s94cyionmf

Salesforce Projects


Salesforce Non Profit Community 


This is the one solution for Non-profit organization with the Product GiveCentral.There is two-way communication between Salesforce and the GiveCentral which helps Administrator to manage the donation process.This is the Next generation of donor management systems.

Here we manage the Complete view of Donor Community and anlytics.This product helps other Third party system to integrate with salesforce runtime.This also manage the complete Non profit donation process.


This also provide a custom batch tool that helps Admin and Business Manager to Manage their cash check entries which is devloped in Lightning Aura component and Lightning Web Component.

  • Donor Management
  • Relationship Management
  • Household management
  • Event and recurring donation management
  • Payment gateway integration
  • Batch entry tool


 Technology: Apex,NodeJs,Lightning Web Component,Aura,SOQL,SOSL,Lightning Community

 Client: Coleman Group Management Consulting,Sacred Heart, St john Berchman, St. Antonio, Josaphat

 Duration: March 2019- Present


GiveCentral Account Management 


  • Case Management- This helps to manage the GC client in terms of their cases,Reports and the campaigns.It gives the complete view of the location tracking and the amount of donation every day.Handles the Lead flow till opoortunity and case management for the product. It has also manage the community pages for guest user to visit their relevent data in salesforce without any use login access.
  • Merchant Application- Create a complete Public page to generate the merchant app flow. Location onboarding is broadly defined as the process of onboard a (new) location with the organization's policies.Integrated S-DOC to generate the PDF for client onboard document.
  • Engagement Tracker- Tool to manage the location with their associates. Share the bulk email of the document.Create the public report with report download features.Maintain the history of the activity.


 Technology: Apex,Lightning Web Component,Aura,SOQL,SOSL,Lightning Community, S-DOC

 Client: Coleman Group Management Consulting

 Duration: March 2018-Present



Salesforce Virtual Call Center


Salesforce Service Cloud seamlessly integrates with Amazon Connect, providing contact center agents with a complete set of tools in their agent workspace to deliver enhanced customer service.The solution puts us in a great position to be able to effectively deal with the varied queries we get from our customer base and sets us up well for the future. 


With the seamless integration between Amazon Connect and Salesforce, we have unleashed the power of technology to customize the agent experience through data. We have improved productivity and allowed them to focus on customers, not their tools, to provide the best possible customer experience. With the integrated Salesforce Service Cloud and Amazon Connect solution, we can handle multiple calls annually, delivering the personalized and frictionless service our customers expect. 

  • Features Allow agents to manage the call from Salesforce interface. 
  • Call forwarding features for agent. 
  • Call recording.
  • Manage the entire conversion in case object. 
  • Integrate personal number.
  • Integrate the Live Agent status report.
  • Agent can change the status for better customer experience.
  • Agent can log the call information. 
Duration: March 2021-Present

Other Projects


Resource Renewal Project

The Resource Renewal Project is an initiative dedicated to strengthening the financial health of nonprofit organisation through best practices in procurement, more efficient processes and reduced costs.

Core Module:

  • Email Engine
  • Reporting: Compliance, Rebate, Spend and saving etc
  • Notification
  • Erate management Console

Resource Renewal Project

Technology: Aura,Apex,SOQL,SOSL


Coleman group Consulting

Coleman Group Management Consulting (Coleman Group), with world-class strategic sourcing and operations management experience, has a serious track record for creating value through improved cash flow, realized savings, and enhanced operational performance.


Technology

Core PHP,CSS,Jquery,Ajax


Coleman Group Consulting


St. John the Evangelist

Modules: Order Hot Lunch Homework Management Admin Console with Access Management St John
 
Technology: PHP,Wordpress,Mysql,CSS,HTML, Codeignitor,NodeJs

  • Funfoodfrolic 
  • Bloomstones
  • ecars 
  • SCC 
  • Job Portal

  • Brisbane App 
  • Clearvision 
  • online consultation for Doctor 
  • ecars 

Education

Nagarjuna college of Engineering and technology, Engineer’s Degree, IT, 2007 ~ 2011

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Accomplishments

  • Implemented the Agile Team Building Activity 
  • Introduced NodeJs technology 
  • Worked on scalability and optimization of the production environment.
  • Implemented Salesforce


Software Development: 

  • Introduced framework
  • Code Review
  • Skills development


Analysis

  • Confluence
  • SRS Creation Collaborated with teams and department to ensure smooth workflow and efficient organization operations 
  • implemented Unit Test.