CakeResume Talent Search

Advanced filters
On
4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of the user.
Avatar of the user.
Barista @Square one coffee roaster
2024 ~ Present
Manager
Within one month
Microsoft Office
Word
PowerPoint
Employed
Ready to interview
Full-time / Not interested in working remotely
10-15 years
Melbourne Polytechnic
Civil Engineering
Avatar of the user.
Avatar of the user.
Boiler Operator @PT Tanjung Power Indonesia
2018 ~ Present
Power Plant Operation and Maintenance
Within one month
Microsoft Office
Word
PowerPoint
Employed
Ready to interview
Full-time / Not interested in working remotely
6-10 years
Universitas Islam Kalimantan MAAB
Teknik Mesin
Avatar of J.S Pescatarian.
Avatar of J.S Pescatarian.
Past
Federal Contractor/IT Support Specialist @STG INC
2012 ~ 2023
IT Support Specialist
Within one month
J.S Vaughn Logical, solution-focused IT professional with 25+ years of remarkable experience in providing comprehensive technical support to clients and companies. Adept at leveraging superior analytical thinking skills to prioritize tasks, identify issues, and provide timely resolutions. Possess incomparable communication abilities to convey innovative ideas to diverse audiences of varying technical expertise. Flint, MI, USA Work Experience JanuarySeptember 2023 Federal Contractor/IT Support Specialist ECS-Federal ⦁ IT Support ⦁ Help desk Lead ⦁ SLA Reporting and Documentation ⦁ Inventory Management/Tracking ⦁ Internal Audit Reporting ⦁ Training/Mentorship ⦁ Active Directory Support ⦁ Share Point ⦁ Outlook Support
Communication
Microsoft Office
Word
Unemployed
Ready to interview
Full-time / Remote Only
More than 15 years
Northwood University
Computer Science
Avatar of the user.
Avatar of the user.
Brand Strategy Manager @12Group_Creative Concept
2023 ~ Present
品牌經理
Within one month
Brand Management
Branding and Marketing
Strategic Planning
Employed
Open to opportunities
Full-time / Not interested in working remotely
10-15 years
Chinese Culture University
廣告學系
Avatar of septian sasmita.
Avatar of septian sasmita.
Dailly Worker @Fortunagrande Jember
2023 ~ Present
Video Producer, Videographer, Video Editor, Social Media Manager, Marketing and Communications Manager
Within one month
septian sasmita I am a highly creative Content Creator with strong Creative thinking skills. My passion lies in effectively conveying messages and ideas, and making complex concepts accessible to a wide audience. With a keen eye for innovation and a talent for engaging storytelling, I aim to inspire and connect with people from all walks of life through the power of communication. I excel at building connections and cultivating excellent relationships in new environments. In line with educational background in communication, to understand what people need to suit their promotion Kabupaten Jember, Jawa Timur, Indonesia https
Photoshop
after effect
powerpoint
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Politeknik Negeri Jember
Bahasa Komunikasi dan Pariwisata
Avatar of NURUL HIDAYAT.
Front-End / Back-End / Full Stack Web Developer
Within one month
NURUL HIDAYAT Software Engineer I am a highly motivated individual, capable of working both independently and as part of a team. I possess strong analytical thinking skills and excellent communication abilities. I am eager to learn new things and am passionate about starting a career as a programmer, where I can apply my skills and enthusiasm. https://nurulcode.github.io || [email protected] Work Experience JanApr 2024 Software Engineer Synxchro Digitaltransformasi Indonesia Responsible for developing lelang.go.id, the government's official platform for online auctions.
ReactJS
ReactNative
Node.js
Employed
Open to opportunities
Not interested in working remotely
4-6 years
Avatar of Pandu Dewantara.
Avatar of Pandu Dewantara.
Operator @PT. Indah Kiat Pulp & Paper Tbk.
2017 ~ Present
Staff Admin
Within one year
Pandu Dewantara I'm fresh graduated from Bina Bangsa University with majoring IT education. I have some experiences at Paper Factory as an operator Distributed Control System, Machine Roll and Monitoring Quality of Product for 6 years. I'm interested on technology developing year by year to improvement my critical thinking skill about knowledge of technology and enthusiastic learning new things, adaptable, disciplined, and always oriented towards continuous improvement. Currently looking for opportunities for my career and to gain experience and knowledge. November,| [email protected] || Serang, Serang City, Banten, Indonesia EXPERIENCES Operator • PT
Studying
Full-time / Interested in working remotely
6-10 years
Bina bangsa
Information Technology
Avatar of 郭佩儒.
Avatar of 郭佩儒.
Project Manager @Startup Island TAIWAN
2023 ~ Present
行銷企劃
Within six months
goals. I possess excellent communication skills, allowing me to clearly express my ideas and suggestions while being receptive to the opinions and feedback of others. Senior Marketing Specialist Taiwan , Taipei 【Major Accomplishments】 Personality: Effective in multi-dimensional communication, highly resilient to stress, proactive, ambitious, and possesses keen observation skills. Work habits: Thrives on challenges, proactive, dedicated, able to work independently, and possesses logical thinking skills. Life attitude: Embraces freedom and flexibility, enjoys outdoor activities, values a sense of ritual in life, and fearlessly takes on challenges. My abilities: Specialized in branding and public bid projects
Word
Excel
Photoshop
Full-time / Interested in working remotely
6-10 years
國立臺北教育大學(National Taipei University of Education)
文化創意經營管理
Avatar of Daniel Tsionit.
Avatar of Daniel Tsionit.
Past
Senior React Developer @Self-Employed
2022 ~ Present
Senior Software Engineer
More than one year
Daniel Tsionit Software Engineer (React + TypeScript) A Software Engineer with a UX/UI Orientation Based in Israel. Working with the MERN stack. Open for freelance jobs and new opportunities. Looking for a new challenge. https://www.danieltsionit.com/ Hadera, Israel [email protected]Skills Tech Stack Node.js React TypeScript AWS WordPress NextJS Design Tools Illustrator Photoshop Sketch Figma Invision Work Experience Senior React Developer Self-Employed JulyPresentTaipei, Taiwan A co-founder of a small startup in the WEB3 world. Working with web3 smart contracts, node
React.js
Next.js
React.js/Redux
Unemployed
Full-time / Interested in working remotely
10-15 years
Afeka Tel Aviv Academic College of Engineering
software engineering
Avatar of Ranbir Das.
Offline
Avatar of Ranbir Das.
Offline
Web developer @Swaragh Technologies
2012 ~ 2013
Team Lead and Scrum Master
Within one month
working experience on different work environments included Administration, Development, UAT and Production Support of Salesforce CRM application. Communicates company goals, safety practices, and deadlines to the team. Motivates team members and assesses performance.Multi-talented skills with a deep understanding of Situation and strong analytical and critical thinking skills. Passionate about Providing solutions and excited to contribute to the base of knowledge in the field. TrailHead : https://trailhead.salesforce.com/me/radas2  Certified Salesforce Developer and Admin Gurgaon, IN [email protected] Skills Participate in
PHP
yii2
JQuery
Full-time / Interested in working remotely
4-6 years
Nagarjuna college of Engineering and technology
IT

The Most Lightweight and Effective Recruiting Plan

Search resumes and take the initiative to contact job applicants for higher recruiting efficiency. The Choice of Hundreds of Companies.

  • Browse all search results
  • Unlimited access to start new conversations
  • Resumes accessible for only paid companies
  • View users’ email address & phone numbers
Search Tips
1
Search a precise keyword combination
senior backend php
If the number of the search result is not enough, you can remove the less important keywords
2
Use quotes to search for an exact phrase
"business development"
3
Use the minus sign to eliminate results containing certain words
UI designer -UX
Only public resumes are available with the free plan.
Upgrade to an advanced plan to view all search results including tens of thousands of resumes exclusive on CakeResume.

Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Certified Salesforce Admin and Developer
Logo of Nuclay Solutions.
Nuclay Solutions
2016 ~ Present
India
Professional Background
Current status
Job Search Progress
Professions
Fields of Employment
Software
Work experience
4-6 years
Management
Skills
PHP
yii2
JQuery
MySQL
git
Nodejs
HTML/CSS
Bootstrap
WordPress
RESTful API
RESTful WebServices
scrum master
Agile Project Management
Ajax
Express.js
CodeIgniter Framework
Salesforce
Apex
JavaScript
SFDC
Languages
Job search preferences
Positions
Team Lead and Scrum Master
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Nagarjuna college of Engineering and technology
Major
IT
Print
Ntfc2qpifmfpomloluml

Ranbir Das

Around 9 years of IT experience that includes experience in various stages of Software development Life Cycle (SDLC) including analysis, development, enhancements, testing, deployment and maintenance of object oriented enterprise applicationsExtensive working experience on different work environments included Administration, Development, UAT and Production Support of Salesforce CRM application. Communicates company goals, safety practices, and deadlines to the team. Motivates team members and assesses performance.Multi-talented skills with a deep understanding of Situation and strong analytical and critical thinking skills. Passionate about Providing solutions and excited to contribute to the base of knowledge in the field.


TrailHead: https://trailhead.salesforce.com/me/radas2    

Certified Salesforce Developer and Admin

Gurgaon, IN 

[email protected] 

+91 9971661991

Salesforce Skills


  • Participate in software development on the Salesforce.com platform using Agile/Scrum methodologies.
  • Will principally work custom implementation, integrations, data load, and develop and deploy.
  • Knowledge in RESTful Apex Web services integration using OAuth2 authorization.
  • Integration with other system 
  • Custom Object/Field Creation, Apex Data Loader, Salesforce User Setup 
  • Reports & Dashboards, Sharing Rules 
  •  Apex Classes, Apex Triggers, Visualforce pages
  • Test Classes 
  • Batch Classes 
  • Aura Component
  • Lightning Web Component
  • Lightning Community
  • Salesforce DX
  • Working experience with DX.


Other Skills


Node Js

As a NodeJs Developer, my responsibility is writing and calling REST based services. Integrate third-party system with Salesforce using Express. Experience in Node-salesforce Module. Created API and front-end for the Virtual Reality System (VirtuAr). 
  •  Express Js 
  • JWT 
  • Rest API 
  • Process Management: PM2
  • Node-salesforce

PHP 

PHP As a PHP Developer my responsibility for creating and implementing an array of Web-based products using PHP, MySQL, Ajax, and JavaScript. I develop back-end components, connect the application with other web services, and assist front-end developers by ensuring their work integrates with the application.

  •  Object oriented PHP 
  • Core PHP 
  • API: slim,Rest 
  • Mysql: Procedure,function,Triggers 
  • Jquery Javascript Frameworks: 
  • YII2, Codeignitor,Zend


Others

  • Knowledge on Apache server 
  • AWS: EC2,VPC,S3,LightSail,Snapshot,Security 
  • Version Control: Git,GitLab 
  • Editor:Netbeans,Visual Studio 
  • Agile,Scrum 
  •  Project Management: Jira,Mantis,Team work,Zoho 
  • Server Backup Disaster Management 
  • Team Building Activity

Certification

Certified Scrum Master ( Certificate Id- 000666349)

Sbhnw7yoiveq1ul4kc6y

Salesforce Certified Platform Developer I ( Credential Id- 20542375)

Sbhnw7yoiveq1ul4kc6y

Salesforce Certified Administrator ( Credential Id- 20751948)

Sbhnw7yoiveq1ul4kc6y

Salesforce Certified Platform App Builder Certification

Sbhnw7yoiveq1ul4kc6y


Work Experience


Nuclay Solutions, May 2018 ~ Present

As a Salesforce Team Lead

  • Develops work plans or reviews other work plan timelines and manages workflows to meet project timeframes.
  • Working with management and end-users to create and manage workflow rules, data validation, processes and flows.
  • Work with management, create and manage complex workflow rules, data validation, and triggers.
  • Create and manage custom objects, fields, formulas, validation rules, custom workflow, and approval processes Make recommendations for enhancements and modifications to improve system performance, efficiency, internal business process, and reporting.
  • Work Closely with Project Manager to develop solution in accordance to the system design Work with Manager to provide scope and timelines
  • Write Bulkify Claases,triggers.
  • Test Classes
  • Rest API
  • Profile,permission set and OWD

Ssppnernbf7jug4v5uv3

Myworkforce technologies, Senior web developer, Dec 2013 ~ May 2018

  • Prioritizing software development projects, setting timelines and assigning tasks to team members. 
  • Creating wireframes to decide on layout. 
  • Trained and mentored junior developers and engineers. 
  • Suggested improvements to team and project workflow. 
  • Improved system performance by making proactive adjustments and resolving bugs. 
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues. 
  • Wrote test cases so that the application could be tested in a legitimate environment. Designed and developed forward-thinking systems that meet user needs and improve productivity.

Hmkuqiwhw4ukybge9nqj

Swaragh Technologies, Web developer, Mar 2012 ~ Dec 2013

responsible for designing, coding and modifying websites, from layout to function and according to a client's specifications. Strive to create visually appealing sites that feature user-friendly design and clear navigation.

Rary5b5cl5s94cyionmf

Salesforce Projects


Salesforce Non Profit Community 


This is the one solution for Non-profit organization with the Product GiveCentral.There is two-way communication between Salesforce and the GiveCentral which helps Administrator to manage the donation process.This is the Next generation of donor management systems.

Here we manage the Complete view of Donor Community and anlytics.This product helps other Third party system to integrate with salesforce runtime.This also manage the complete Non profit donation process.


This also provide a custom batch tool that helps Admin and Business Manager to Manage their cash check entries which is devloped in Lightning Aura component and Lightning Web Component.

  • Donor Management
  • Relationship Management
  • Household management
  • Event and recurring donation management
  • Payment gateway integration
  • Batch entry tool


 Technology: Apex,NodeJs,Lightning Web Component,Aura,SOQL,SOSL,Lightning Community

 Client: Coleman Group Management Consulting,Sacred Heart, St john Berchman, St. Antonio, Josaphat

 Duration: March 2019- Present


GiveCentral Account Management 


  • Case Management- This helps to manage the GC client in terms of their cases,Reports and the campaigns.It gives the complete view of the location tracking and the amount of donation every day.Handles the Lead flow till opoortunity and case management for the product. It has also manage the community pages for guest user to visit their relevent data in salesforce without any use login access.
  • Merchant Application- Create a complete Public page to generate the merchant app flow. Location onboarding is broadly defined as the process of onboard a (new) location with the organization's policies.Integrated S-DOC to generate the PDF for client onboard document.
  • Engagement Tracker- Tool to manage the location with their associates. Share the bulk email of the document.Create the public report with report download features.Maintain the history of the activity.


 Technology: Apex,Lightning Web Component,Aura,SOQL,SOSL,Lightning Community, S-DOC

 Client: Coleman Group Management Consulting

 Duration: March 2018-Present



Salesforce Virtual Call Center


Salesforce Service Cloud seamlessly integrates with Amazon Connect, providing contact center agents with a complete set of tools in their agent workspace to deliver enhanced customer service.The solution puts us in a great position to be able to effectively deal with the varied queries we get from our customer base and sets us up well for the future. 


With the seamless integration between Amazon Connect and Salesforce, we have unleashed the power of technology to customize the agent experience through data. We have improved productivity and allowed them to focus on customers, not their tools, to provide the best possible customer experience. With the integrated Salesforce Service Cloud and Amazon Connect solution, we can handle multiple calls annually, delivering the personalized and frictionless service our customers expect. 

  • Features Allow agents to manage the call from Salesforce interface. 
  • Call forwarding features for agent. 
  • Call recording.
  • Manage the entire conversion in case object. 
  • Integrate personal number.
  • Integrate the Live Agent status report.
  • Agent can change the status for better customer experience.
  • Agent can log the call information. 
Duration: March 2021-Present

Other Projects


Resource Renewal Project

The Resource Renewal Project is an initiative dedicated to strengthening the financial health of nonprofit organisation through best practices in procurement, more efficient processes and reduced costs.

Core Module:

  • Email Engine
  • Reporting: Compliance, Rebate, Spend and saving etc
  • Notification
  • Erate management Console

Resource Renewal Project

Technology: Aura,Apex,SOQL,SOSL


Coleman group Consulting

Coleman Group Management Consulting (Coleman Group), with world-class strategic sourcing and operations management experience, has a serious track record for creating value through improved cash flow, realized savings, and enhanced operational performance.


Technology

Core PHP,CSS,Jquery,Ajax


Coleman Group Consulting


St. John the Evangelist

Modules: Order Hot Lunch Homework Management Admin Console with Access Management St John
 
Technology: PHP,Wordpress,Mysql,CSS,HTML, Codeignitor,NodeJs

  • Funfoodfrolic 
  • Bloomstones
  • ecars 
  • SCC 
  • Job Portal

  • Brisbane App 
  • Clearvision 
  • online consultation for Doctor 
  • ecars 

Education

Nagarjuna college of Engineering and technology, Engineer’s Degree, IT, 2007 ~ 2011

Sbhnw7yoiveq1ul4kc6y

Accomplishments

  • Implemented the Agile Team Building Activity 
  • Introduced NodeJs technology 
  • Worked on scalability and optimization of the production environment.
  • Implemented Salesforce


Software Development: 

  • Introduced framework
  • Code Review
  • Skills development


Analysis

  • Confluence
  • SRS Creation Collaborated with teams and department to ensure smooth workflow and efficient organization operations 
  • implemented Unit Test.

Resume
Profile
Ntfc2qpifmfpomloluml

Ranbir Das

Around 9 years of IT experience that includes experience in various stages of Software development Life Cycle (SDLC) including analysis, development, enhancements, testing, deployment and maintenance of object oriented enterprise applicationsExtensive working experience on different work environments included Administration, Development, UAT and Production Support of Salesforce CRM application. Communicates company goals, safety practices, and deadlines to the team. Motivates team members and assesses performance.Multi-talented skills with a deep understanding of Situation and strong analytical and critical thinking skills. Passionate about Providing solutions and excited to contribute to the base of knowledge in the field.


TrailHead: https://trailhead.salesforce.com/me/radas2    

Certified Salesforce Developer and Admin

Gurgaon, IN 

[email protected] 

+91 9971661991

Salesforce Skills


  • Participate in software development on the Salesforce.com platform using Agile/Scrum methodologies.
  • Will principally work custom implementation, integrations, data load, and develop and deploy.
  • Knowledge in RESTful Apex Web services integration using OAuth2 authorization.
  • Integration with other system 
  • Custom Object/Field Creation, Apex Data Loader, Salesforce User Setup 
  • Reports & Dashboards, Sharing Rules 
  •  Apex Classes, Apex Triggers, Visualforce pages
  • Test Classes 
  • Batch Classes 
  • Aura Component
  • Lightning Web Component
  • Lightning Community
  • Salesforce DX
  • Working experience with DX.


Other Skills


Node Js

As a NodeJs Developer, my responsibility is writing and calling REST based services. Integrate third-party system with Salesforce using Express. Experience in Node-salesforce Module. Created API and front-end for the Virtual Reality System (VirtuAr). 
  •  Express Js 
  • JWT 
  • Rest API 
  • Process Management: PM2
  • Node-salesforce

PHP 

PHP As a PHP Developer my responsibility for creating and implementing an array of Web-based products using PHP, MySQL, Ajax, and JavaScript. I develop back-end components, connect the application with other web services, and assist front-end developers by ensuring their work integrates with the application.

  •  Object oriented PHP 
  • Core PHP 
  • API: slim,Rest 
  • Mysql: Procedure,function,Triggers 
  • Jquery Javascript Frameworks: 
  • YII2, Codeignitor,Zend


Others

  • Knowledge on Apache server 
  • AWS: EC2,VPC,S3,LightSail,Snapshot,Security 
  • Version Control: Git,GitLab 
  • Editor:Netbeans,Visual Studio 
  • Agile,Scrum 
  •  Project Management: Jira,Mantis,Team work,Zoho 
  • Server Backup Disaster Management 
  • Team Building Activity

Certification

Certified Scrum Master ( Certificate Id- 000666349)

Sbhnw7yoiveq1ul4kc6y

Salesforce Certified Platform Developer I ( Credential Id- 20542375)

Sbhnw7yoiveq1ul4kc6y

Salesforce Certified Administrator ( Credential Id- 20751948)

Sbhnw7yoiveq1ul4kc6y

Salesforce Certified Platform App Builder Certification

Sbhnw7yoiveq1ul4kc6y


Work Experience


Nuclay Solutions, May 2018 ~ Present

As a Salesforce Team Lead

  • Develops work plans or reviews other work plan timelines and manages workflows to meet project timeframes.
  • Working with management and end-users to create and manage workflow rules, data validation, processes and flows.
  • Work with management, create and manage complex workflow rules, data validation, and triggers.
  • Create and manage custom objects, fields, formulas, validation rules, custom workflow, and approval processes Make recommendations for enhancements and modifications to improve system performance, efficiency, internal business process, and reporting.
  • Work Closely with Project Manager to develop solution in accordance to the system design Work with Manager to provide scope and timelines
  • Write Bulkify Claases,triggers.
  • Test Classes
  • Rest API
  • Profile,permission set and OWD

Ssppnernbf7jug4v5uv3

Myworkforce technologies, Senior web developer, Dec 2013 ~ May 2018

  • Prioritizing software development projects, setting timelines and assigning tasks to team members. 
  • Creating wireframes to decide on layout. 
  • Trained and mentored junior developers and engineers. 
  • Suggested improvements to team and project workflow. 
  • Improved system performance by making proactive adjustments and resolving bugs. 
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues. 
  • Wrote test cases so that the application could be tested in a legitimate environment. Designed and developed forward-thinking systems that meet user needs and improve productivity.

Hmkuqiwhw4ukybge9nqj

Swaragh Technologies, Web developer, Mar 2012 ~ Dec 2013

responsible for designing, coding and modifying websites, from layout to function and according to a client's specifications. Strive to create visually appealing sites that feature user-friendly design and clear navigation.

Rary5b5cl5s94cyionmf

Salesforce Projects


Salesforce Non Profit Community 


This is the one solution for Non-profit organization with the Product GiveCentral.There is two-way communication between Salesforce and the GiveCentral which helps Administrator to manage the donation process.This is the Next generation of donor management systems.

Here we manage the Complete view of Donor Community and anlytics.This product helps other Third party system to integrate with salesforce runtime.This also manage the complete Non profit donation process.


This also provide a custom batch tool that helps Admin and Business Manager to Manage their cash check entries which is devloped in Lightning Aura component and Lightning Web Component.

  • Donor Management
  • Relationship Management
  • Household management
  • Event and recurring donation management
  • Payment gateway integration
  • Batch entry tool


 Technology: Apex,NodeJs,Lightning Web Component,Aura,SOQL,SOSL,Lightning Community

 Client: Coleman Group Management Consulting,Sacred Heart, St john Berchman, St. Antonio, Josaphat

 Duration: March 2019- Present


GiveCentral Account Management 


  • Case Management- This helps to manage the GC client in terms of their cases,Reports and the campaigns.It gives the complete view of the location tracking and the amount of donation every day.Handles the Lead flow till opoortunity and case management for the product. It has also manage the community pages for guest user to visit their relevent data in salesforce without any use login access.
  • Merchant Application- Create a complete Public page to generate the merchant app flow. Location onboarding is broadly defined as the process of onboard a (new) location with the organization's policies.Integrated S-DOC to generate the PDF for client onboard document.
  • Engagement Tracker- Tool to manage the location with their associates. Share the bulk email of the document.Create the public report with report download features.Maintain the history of the activity.


 Technology: Apex,Lightning Web Component,Aura,SOQL,SOSL,Lightning Community, S-DOC

 Client: Coleman Group Management Consulting

 Duration: March 2018-Present



Salesforce Virtual Call Center


Salesforce Service Cloud seamlessly integrates with Amazon Connect, providing contact center agents with a complete set of tools in their agent workspace to deliver enhanced customer service.The solution puts us in a great position to be able to effectively deal with the varied queries we get from our customer base and sets us up well for the future. 


With the seamless integration between Amazon Connect and Salesforce, we have unleashed the power of technology to customize the agent experience through data. We have improved productivity and allowed them to focus on customers, not their tools, to provide the best possible customer experience. With the integrated Salesforce Service Cloud and Amazon Connect solution, we can handle multiple calls annually, delivering the personalized and frictionless service our customers expect. 

  • Features Allow agents to manage the call from Salesforce interface. 
  • Call forwarding features for agent. 
  • Call recording.
  • Manage the entire conversion in case object. 
  • Integrate personal number.
  • Integrate the Live Agent status report.
  • Agent can change the status for better customer experience.
  • Agent can log the call information. 
Duration: March 2021-Present

Other Projects


Resource Renewal Project

The Resource Renewal Project is an initiative dedicated to strengthening the financial health of nonprofit organisation through best practices in procurement, more efficient processes and reduced costs.

Core Module:

  • Email Engine
  • Reporting: Compliance, Rebate, Spend and saving etc
  • Notification
  • Erate management Console

Resource Renewal Project

Technology: Aura,Apex,SOQL,SOSL


Coleman group Consulting

Coleman Group Management Consulting (Coleman Group), with world-class strategic sourcing and operations management experience, has a serious track record for creating value through improved cash flow, realized savings, and enhanced operational performance.


Technology

Core PHP,CSS,Jquery,Ajax


Coleman Group Consulting


St. John the Evangelist

Modules: Order Hot Lunch Homework Management Admin Console with Access Management St John
 
Technology: PHP,Wordpress,Mysql,CSS,HTML, Codeignitor,NodeJs

  • Funfoodfrolic 
  • Bloomstones
  • ecars 
  • SCC 
  • Job Portal

  • Brisbane App 
  • Clearvision 
  • online consultation for Doctor 
  • ecars 

Education

Nagarjuna college of Engineering and technology, Engineer’s Degree, IT, 2007 ~ 2011

Sbhnw7yoiveq1ul4kc6y

Accomplishments

  • Implemented the Agile Team Building Activity 
  • Introduced NodeJs technology 
  • Worked on scalability and optimization of the production environment.
  • Implemented Salesforce


Software Development: 

  • Introduced framework
  • Code Review
  • Skills development


Analysis

  • Confluence
  • SRS Creation Collaborated with teams and department to ensure smooth workflow and efficient organization operations 
  • implemented Unit Test.