September 2022 - Present

Senior Associate - Procurement Services - WNS Global Services

• Being a part of the Center of Excellence (COE) team, which manages the organizational knowledge to help connect people to the information and insights they need.
• Create dashboards using Power Bi for Team member experience surveys.
• Collaborating with internal stakeholders to convert big data into visually appealing insights.
• Analyze complex data sets and transform data into knowledge through appealing and understandable
visualizations to improve business performance
• Create and maintain the dashboards using Power Bi for Procurement Project Databases.
• Leading the disciplines of data modelling and visualization for the organization using tools like Power BI

January 2020 - February 2021

Senior Analyst - Novartis Pharmaceuticals Pvt Ltd

• Oversaw Data Management and Reporting Analytics as the main point of contact.
• Collected, cleansed, and analyzed spend data from newly acquired companies.
• Identified opportunities during mergers and acquisitions.
• Presented FTE cost benchmarks across service providers.
• Ran accurate regular spend analytics and ad hoc reports for internal stakeholders.
• Managed Vendor master cleanup and identification of blocked vendors.
• Assigned vendor tiers for preferred and non-preferred vendors.
• Acted as the Single Point of Contact (SPOC) for cross-category service requests through Service Now.
• Provided analytical insights on strategic projects to IT & REFS Category Managers.
• Collaborated with internal clients to enhance reporting.
• Conducted training on Qlik Sense platform for stakeholders to access and extract data effectively.

September 2011 - December 2015

Fulfillment Professional - Global Reporting Team - IBM India Pvt Ltd

• Ensured timely delivery of the global reporting deck to the client every month.
• Delivered various reports, including catalog and contract reports, ABC analysis, and purchase requisition reports, to both internal teams and the client.
• Provided guidance and direction to the team to achieve targets and address potential problems.
• Trained team members to maintain service delivery with minimal turnaround time and prioritize work.
• Conducted root cause analysis, handled escalations, and served as backup for the manager.
• Managed all reporting activities on a daily, weekly, and monthly basis.
• Maintained process documents and monitored delivery quality.
• Created a motivating climate for team members to achieve their best results.
• Processed purchase requisitions for multiple commodities, ensuring smooth flow of goods and services across countries and geographies.
• Interacted with clients and suppliers to understand requirements and process orders/invoices promptly.
• Provided training to new employees on the end-to-end purchase-to-pay process using Ariba.
• Transitioned the reporting process from a different delivery center to Bangalore.
• Managed purchase requisition processing for multiple countries and geographies, ensuring smooth flow of goods and services.