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Senior Customer care executive @platinum one2021 ~ Hiện tại
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Sunil Pillai Senior Customer care executive Knowledgeable and dedicated professional with extensive experience in BPO industry. Excellent team leading with outgoing, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Energetic and results-oriented with passion for deloping relationships cultivating partnership and growning businesses. Thane West, Thane, Maharashtra, India Work Experience JanuaryPresent Senior Customer care executive platinum one *handling customer calls and Briefing customers about properties. *Making customer appointment with our sales team. *Achieving weekly targets SeptemberMarch 2020 Senior Associate Operations WNS Global
Full-time / Quan tâm đến làm việc từ xa
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資深軟體工程師
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Full-time
Địa điểm
台灣台北市, 台灣新北市, 台灣新竹市, 台灣新竹縣竹北市竹北
Làm việc từ xa
Quan tâm đến làm việc từ xa
Freelance
Không.
Học vấn
Trường học
長庚大學資訊工程所
Chuyên ngành
資訊工程
技能
Android App/Framework
於安泰電業開發android IVI system.修改framework與APP撰寫，以及車載部品整合。
也曾在HTC服務逾兩年，專注於android app開發。
物聯網 IoT/車聯網開發設計
IoT gateway系統設計與IoT broker 資料定義；後端REST Server建置，並整合至手持裝置提供使用者瀏覽介面。
語言
- C/C++
- .Net framework
- Dart/Flutter
- Java
工具
- Git/SVN
- Jekins
- Android Studio
- GTM/ Google Analysis
- SQLite
學歷
- 長庚大學資工所
- 中原大學資工系
- 台南一中
專案
Yamaha IoT Musical Product backend
- based on AWS
- lambda, EC2, dynamoDB..
- Architecture & API design
Luxgen IVI System
- Luxgen 12" IVI
- U5、U6、S3、EV model
- Application：AR View, EV..etc
台塑網
- EEP能效雲系統：明志科大數位電表資料擷取與後端資料串接，以及APP資料呈現開發
- 101門禁管理系統：SIP與camera整合
經歷
經歷一：上尚科技股份有限公司 2020/ 12 - 2021/10
資深專案經理
- ICDF 農產履歷系統後端開發
- AWS 部屬、維運，以及服務使用: SES, S3, ECS...
經歷二：人生大小事有限公司 2019/ 8 - 2020/6
資深全端工程師，藝種課程、藝種好宅網站網
- 平台開發進度與架構設計調整
- 廣告策略與轉換分析，調整公司廣告策略方向
- SEO策略與調整
- 藝種課程平台營運負責
經歷三：泰金寶電通 2018/8 - 2019/7
雲端開發部主任工程師，負責IoT專案架構設計與開發執行。
- Yamaha IoT 產品後端設計，使用docker部署多個micro service(使用 AWS)，包含
- 架構設計與API定義
- API Gateway
- Auth, OTA,
- 3rd service integration: Yamaha account、STT Service、Music streaming Service
經歷四：鴻海集團安泰電業 2016/7 - 2018/7
鴻海集團安泰電業擔任AP課長，負責車載系統(IVI)的軟體撰寫外，負責軟體架構與分析，code review與工作控管與客戶對應。
- 定義/撰寫平台與FW溝通命令的interface與實作
- Camera ： AR View app實作
- 底層Touch&Click SurfaceFinger 修改：客製化多指特殊行為
- USB Media：修改Media Scanner與Media功能的實現
- 周邊部品串接：透過UART與部品溝通，達到控制與顯示，包含：電動車電源管理(EV)、檔位、AR View、等等
- 定義app間的系統架構與溝通機制，code review確保軟體品質。
經歷五：台塑網，2014 年 7 月 - 2016 年 6 月
台塑網擔任經理室研發工程師，協助各處室各問題的諮商與專案開發。包含：IoT gateway & IoT broker建置開發與後端REST Server，資料視覺化手持裝置app。
- 101門禁管理系統，使用網路電話整合Camera，使租戶得以視訊確認訪客。
- IoT gateway設計開發：透過RS485串接資料，使用Java embedded 設計gateway自動更新機制與使用java設計網頁使用者介面，並架設後台REST Server達到資料存取以及app資料整合。
經歷六，2011 年 9 月 - 2013 年 9 月
HTC資深工程師，修改Android原生Media Framework與HTC Sense app開發。
Rex Lin
A software developer with 14-years’ experience in multiple area, including IoT/MES/Android/IVI/Mobile/driver develop. Use positive attitude to face new thing and keep moving forward with passion. Love sharing experience and team work.
Never limit what can I do!
Senior Project Manager.
Taipei，TW
[email protected]
Skills
Android App/Framework
Now focus in IVI System develop based on Android, modify framework and develop customized App.
Worked in HTC for HTC Sense App and Media Framework for two years.
IoT / IoV
Design IoT gateway and IoT broker data translate. Build REST server, design interface for saving data pool and for Mobil API.
Project
Yamaha IoT Musical Product
- based on AWS
- lambda, EC2, dynamoDB..etc
- backend Architecture & API design
FPG
- EEP System：Digital meter data recording and saved by REST API，design app to user
- Taipei 101 Access Control System：SIP Phone and camera integration
Luxgen IVI System
- Luxgen 12" IVI
- U5、U6、S3、EV model
- Application：AR View, EV..etc
experience
Atop Technologies, Inc Dec 2020 – Oct 2021
Senior Project Manager
- ICDF Crop Production history System back-end and operation owner and team lead.
- AWS applied : ECS, SES, S3...etc.
Life affairs Ltd. Aug 2019 – Now
Senior full stack engineer.
- over all monitor two platform design and schedule
- Ad transfer and find customer by network using Facebook Pixel and Google Analysis.
- SEO strategies design and plan.
- Design short term web page by Flutter.
New Kinpo Group Aug 2018 – Jul 2019
Cloud and Online Development Center.
Intelligent System, Deputy Chief Engineer.
Yahama Musical IoT Product backend develop and design
- Define architecture and API.
- Docker & micro service purpose
- AWS EC2, Lambda, IoT Core, SES, SNS, DynamoDB
- Springboot backend develop
- over all API function: Auth, OTA, 3rd service, STT service,
Antec electric System Co., Ltd. (Foxconn group) Jul 2016 – Jul 2018
Application Section Manager Apr 2017 – Jun 2018
Senior Engineer Jul 2016 - Apr 2017
In-Vehicle-Infotainment Develop, Project including: Luxgen S3, S5, U5, U6.
- Define application architecture and code review
- Define spec with customer and ensure project schedule and all function delivered on time.
- Modify Android framework, like SurfaceFinger, Media Framework..etc
- define command with BSP and Firmware
- Simplify firmware CAN Message from native to Application by JNI and AIDL.
- Media function including USB, HDMI ..
- Auto Parking Assistance(APA) , 3D AVM
Formosa Technologies Corporation (Formosa Plastic Group) Jun 2014 – Jun 2016
Research Engineer
- Departments’ consulter to solve their technical issue or system analysis.
- 101 Building visitor security system develop
- Design and develop IoT broker/gateway and backend REST server use to EEP (Energy Efficiency Platform).
- Define all interface and Mobile App develop
HTC Sep 2011 – Sep 2013
Senior Engineer
- Android media framework study and improve
- HTC Sense : People Widget , Weather , Clock Widget
- 2012’s KPI : TOP 20 percent in HTC
Avision : main Product ： Scanner Sep 2008 – Sep 2011
Engineer
- Non-CPU Scanner (use ASIC) driver develop (HP Scanjet 1000 /LED/bus power)
- Scanner Driver develop and maintain
- Porting Windows driver (TWAIN) to SANE in Linux.
- Scanner Calibration algorithm improve and implement
技能
Android App/Framework
於安泰電業開發android IVI system.修改framework與APP撰寫，以及車載部品整合。
也曾在HTC服務逾兩年，專注於android app開發。
物聯網 IoT/車聯網開發設計
IoT gateway系統設計與IoT broker 資料定義；後端REST Server建置，並整合至手持裝置提供使用者瀏覽介面。
語言
- C/C++
- .Net framework
- Dart/Flutter
- Java
工具
- Git/SVN
- Jekins
- Android Studio
- GTM/ Google Analysis
- SQLite
學歷
- 長庚大學資工所
- 中原大學資工系
- 台南一中
專案
Yamaha IoT Musical Product backend
- based on AWS
- lambda, EC2, dynamoDB..
- Architecture & API design
Luxgen IVI System
- Luxgen 12" IVI
- U5、U6、S3、EV model
- Application：AR View, EV..etc
台塑網
- EEP能效雲系統：明志科大數位電表資料擷取與後端資料串接，以及APP資料呈現開發
- 101門禁管理系統：SIP與camera整合
經歷
經歷一：上尚科技股份有限公司 2020/ 12 - 2021/10
資深專案經理
- ICDF 農產履歷系統後端開發
- AWS 部屬、維運，以及服務使用: SES, S3, ECS...
經歷二：人生大小事有限公司 2019/ 8 - 2020/6
資深全端工程師，藝種課程、藝種好宅網站網
- 平台開發進度與架構設計調整
- 廣告策略與轉換分析，調整公司廣告策略方向
- SEO策略與調整
- 藝種課程平台營運負責
經歷三：泰金寶電通 2018/8 - 2019/7
雲端開發部主任工程師，負責IoT專案架構設計與開發執行。
- Yamaha IoT 產品後端設計，使用docker部署多個micro service(使用 AWS)，包含
- 架構設計與API定義
- API Gateway
- Auth, OTA,
- 3rd service integration: Yamaha account、STT Service、Music streaming Service
經歷四：鴻海集團安泰電業 2016/7 - 2018/7
鴻海集團安泰電業擔任AP課長，負責車載系統(IVI)的軟體撰寫外，負責軟體架構與分析，code review與工作控管與客戶對應。
- 定義/撰寫平台與FW溝通命令的interface與實作
- Camera ： AR View app實作
- 底層Touch&Click SurfaceFinger 修改：客製化多指特殊行為
- USB Media：修改Media Scanner與Media功能的實現
- 周邊部品串接：透過UART與部品溝通，達到控制與顯示，包含：電動車電源管理(EV)、檔位、AR View、等等
- 定義app間的系統架構與溝通機制，code review確保軟體品質。
經歷五：台塑網，2014 年 7 月 - 2016 年 6 月
台塑網擔任經理室研發工程師，協助各處室各問題的諮商與專案開發。包含：IoT gateway & IoT broker建置開發與後端REST Server，資料視覺化手持裝置app。
- 101門禁管理系統，使用網路電話整合Camera，使租戶得以視訊確認訪客。
- IoT gateway設計開發：透過RS485串接資料，使用Java embedded 設計gateway自動更新機制與使用java設計網頁使用者介面，並架設後台REST Server達到資料存取以及app資料整合。
經歷六，2011 年 9 月 - 2013 年 9 月
HTC資深工程師，修改Android原生Media Framework與HTC Sense app開發。
Rex Lin
A software developer with 14-years’ experience in multiple area, including IoT/MES/Android/IVI/Mobile/driver develop. Use positive attitude to face new thing and keep moving forward with passion. Love sharing experience and team work.
Never limit what can I do!
Senior Project Manager.
Taipei，TW
[email protected]
Skills
Android App/Framework
Now focus in IVI System develop based on Android, modify framework and develop customized App.
Worked in HTC for HTC Sense App and Media Framework for two years.
IoT / IoV
Design IoT gateway and IoT broker data translate. Build REST server, design interface for saving data pool and for Mobil API.
Project
Yamaha IoT Musical Product
- based on AWS
- lambda, EC2, dynamoDB..etc
- backend Architecture & API design
FPG
- EEP System：Digital meter data recording and saved by REST API，design app to user
- Taipei 101 Access Control System：SIP Phone and camera integration
Luxgen IVI System
- Luxgen 12" IVI
- U5、U6、S3、EV model
- Application：AR View, EV..etc
experience
Atop Technologies, Inc Dec 2020 – Oct 2021
Senior Project Manager
- ICDF Crop Production history System back-end and operation owner and team lead.
- AWS applied : ECS, SES, S3...etc.
Life affairs Ltd. Aug 2019 – Now
Senior full stack engineer.
- over all monitor two platform design and schedule
- Ad transfer and find customer by network using Facebook Pixel and Google Analysis.
- SEO strategies design and plan.
- Design short term web page by Flutter.
New Kinpo Group Aug 2018 – Jul 2019
Cloud and Online Development Center.
Intelligent System, Deputy Chief Engineer.
Yahama Musical IoT Product backend develop and design
- Define architecture and API.
- Docker & micro service purpose
- AWS EC2, Lambda, IoT Core, SES, SNS, DynamoDB
- Springboot backend develop
- over all API function: Auth, OTA, 3rd service, STT service,
Antec electric System Co., Ltd. (Foxconn group) Jul 2016 – Jul 2018
Application Section Manager Apr 2017 – Jun 2018
Senior Engineer Jul 2016 - Apr 2017
In-Vehicle-Infotainment Develop, Project including: Luxgen S3, S5, U5, U6.
- Define application architecture and code review
- Define spec with customer and ensure project schedule and all function delivered on time.
- Modify Android framework, like SurfaceFinger, Media Framework..etc
- define command with BSP and Firmware
- Simplify firmware CAN Message from native to Application by JNI and AIDL.
- Media function including USB, HDMI ..
- Auto Parking Assistance(APA) , 3D AVM
Formosa Technologies Corporation (Formosa Plastic Group) Jun 2014 – Jun 2016
Research Engineer
- Departments’ consulter to solve their technical issue or system analysis.
- 101 Building visitor security system develop
- Design and develop IoT broker/gateway and backend REST server use to EEP (Energy Efficiency Platform).
- Define all interface and Mobile App develop
HTC Sep 2011 – Sep 2013
Senior Engineer
- Android media framework study and improve
- HTC Sense : People Widget , Weather , Clock Widget
- 2012’s KPI : TOP 20 percent in HTC
Avision : main Product ： Scanner Sep 2008 – Sep 2011
Engineer
- Non-CPU Scanner (use ASIC) driver develop (HP Scanjet 1000 /LED/bus power)
- Scanner Driver develop and maintain
- Porting Windows driver (TWAIN) to SANE in Linux.
- Scanner Calibration algorithm improve and implement