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Assistant Customer Service Manager @Lalamove小蜂鳥國際物流有限公司
2022 ~ Present
Customer Service Manager
Within one month
KPI Management
Project Management
Training & Development
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Providence University
Mass Communication
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Avatar of the user.
Customer Care Team Lead @Cicil.co.id
2020 ~ 2023
Administrator and Customer Service Specialist
Within two months
Microsoft Office
Zendesk
Google Suite / Microsoft Office Package
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Politeknik Negeri Malang
Teknik Kimia
Avatar of 李欣哲.
資深產品經理 Senior Product Manager
More than one year
/ back-end engineer team. Data Analysis Familiar with using SQL for data analysis and Excel tools to do CRM analysis. Experience Watsons TW 2018 SepNow (still on position) eCommerce Project Manager Watsons Taiwan eStore system optimization (include Web and APP) Web site and APP UI / UX enhancement (Payment , Deliver , Promotion display system , Registration process enhancement. ) Customer engagement tools survey and cooperation with vendor to enhance Conversion rate ( Insite search and Recommendation) Develop other opportunities to increase traffics and Conversion rate : Line shopping cooperation / Line Pay . Traffics / Sales / TC / ATV /
Word
Google Drive
Outlook
Full-time / Not interested in working remotely
6-10 years
政治大學 公共行政學系
Product Managemet / E-commerce Markeing
Avatar of Muhammad Rendra Adam.
Avatar of Muhammad Rendra Adam.
Sub Leader Finance and Tax @PT. Tjokro Nippon Engineering
2021 ~ Present
Accounting & Tax Staff, finance, Data Analis
Within one month
precision in financial transactions. • Ensured audit compliance through meticulous maintenance and updates of accounting records. • Performed in-depth budget analyses and crafted expense reports to streamline financial planning. • Delivered timely month-end financial reports, bolstering the organization's fiscal integrity. • Reported to Accounting Manager, spearheading financial process and system enhancements. • Formulated cash flow projections and budgeting tactics to aid strategic business decisions. • Skilled in SIMODIS operations for effective real-time foreign exchange tracking. • Managed comprehensive tax responsibilities, including PPh 21, PPh 22, PPh Final, PPN, And SPT all Taxes, upholding regulatory adherence.
Word
Excel
PowerPoint
Employed
Open to opportunities
Full-time / Not interested in working remotely
4-6 years
Diponegoro University
Management
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Past
R&D process integration engineer @ UMC
2014 ~ 2022
Semiconductor Engineer
More than one year
Excel
reliability
Process Integration
Unemployed
Not open to opportunities
Full-time / Interested in working remotely
10-15 years
National Yang Ming Chiao Tung University
Electrical Engineering & IC design
Avatar of sajin mohammed shareef.
Avatar of sajin mohammed shareef.
Operations Executive @NGC ENERGY LLC
2019 ~ Present
Operations Executive
More than one year
in my career time. • Achieved and managed more than 20 Tons per day target production in the year span, while we were at 12 Tons per day in the early 2015 • Implemented operation and shop floor standards to reduce the Scrap and Rejection rate to an acceptable level Role: • Process study and enhancement. • 5S implementation, control plan design and execution. • Develop projects within allotted timelines and budget. • Process core tools : PPAP, APQP, SPC, FMEA, MSA, CONTROL PLAN - execution and team powering. • Preparing cost reports and cost-budget studies. • Resource planning and demand planning.
Troubleshooting
Coordinating
Team Building
Employed
Full-time / Interested in working remotely
6-10 years
Indian Institute of Logistics
PG Diploma in Shipping and Logistics
Avatar of Alison Leung.
Avatar of Alison Leung.
Head of Product Operations @Seekrtech 時刻科技
2023 ~ Present
專案經理/營運經理
Within one month
feedback analysis. 工作經歷 Head of Product Operations • Seekrtech 時刻科技 二月Present | Taipei, Taiwan - Project Management: Lead product team operations, ensuring project timelines and budgets are met. - Cross-Team Coordination: Coordinate among Engineering, Design, and Marketing to align project goals. - Efficiency Enhancement: Develop innovative processes to boost productivity and solve development issues. - Software Release: Oversee the release and distribution of software in app markets. - Quality Assurance Leadership: Manage QA and Customer Service teams for optimal performance. Project Manager • Seekrtech 時刻科技 五月二月 2023
Project Management
Team Management
Workflow Optimization
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
National Chiao Tung University
Department of Industrial Engineering and Management
Avatar of Clarele Mortimer.
Avatar of Clarele Mortimer.
Analytics Intern @Bloomberg L.P.
2005 ~ 2005
More than one year
Steward, FebNov 2013 Tapped for inaugural position to serve as guardian of AIG’s financial data. Resolved quality issues (uniqueness, integrity, accuracy, consistency, completeness). Communicated issues to key stakeholders and directed project lifecycles. Managed three direct reports. Implemented cost saving initiatives for cash optimization and ROI enhancement. Updated processes to ensure that insights were available for sales team to make decisions for $400B portfolio. Introduced first market value report, analyzing extensive portfolio to capture errors and provide accurate data for more informed decision-making. Handled all audit stations internally, providing direction to departments
Business Development
Program Management
Business Strategy
More than 15 years
Bryant University
Certified Financial Planner
Avatar of Robert Yang.
Offline
Avatar of Robert Yang.
Offline
Senior Associate @DBS Bank
2023 ~ Present
Project Manager
Within two months
Bonds Taipei, Taiwan 工作經歷 Senior Associate • DBS Bank 八月Present Role in guiding the digital journey for investment products, including Mutual Funds, Bonds, and Insurance. This position enabled me to collaborate closely with product managers, significantly contributing to the efficient execution of new projects and enhancements. Throughout this process, we employed the scrum methodology, which not only fostered teamwork but also enhanced my skills and knowledge in agile practices. Assstant Program Manager • Citi 四月八月 2023 •As a digital journey owner for Citi TW's online banking, I've focused on
Word
Excel
Swift
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Shu-Te University
Avatar of Ong Sugiharto.
Avatar of Ong Sugiharto.
Vice Director of Business Planning & Operation @PT Buana Finance, Tbk
2016 ~ Present
Director
Within three months
policies and making sure the policies are applicable to the company. Also responsible for policies and socialization process, updating or creating business policies according to internal and external conditions, making sure that all the business policies must be and also inline with all infrastructure As Improvement Project Manager Do enhancement to make business processes easier, more effective, and more efficient. Such as shifting the credit acquisition process from decentralization to centralization. Upgrading the whole core system [Confins R2]. Responsible for user requirement process, design confirmation, data migration, user acceptance test, training for trainer session, training for
Communication
Networking Concepts
Hardworking
Employed
Full-time / Interested in working remotely
More than 15 years
Universitas Katolik Atmajaya Jakarta
Bachelor, Marketing Management

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Within two months
Senior Associate - in DBS Digital Banking TW
Logo of DBS Bank.
DBS Bank
2023 ~ Present
Taipei, Taiwan
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Project Manager, Project / Product Management
Fields of Employment
Banking, Investment Management
Work experience
4-6 years
Management
None
Skills
Word
Excel
Swift
JIRA
Waterfall
Agile Methodologies
FinTech
Languages
English
Fluent
Chinese
Professional
Job search preferences
Positions
Project Manager
Job types
Full-time
Locations
台灣
Remote
Interested in working remotely
Freelance
No
Educations
School
Shu-Te University
Major
Print

RH “Conan” Yang

Was a pivotal project owner for Citi Mobile, I consistently collaborated with a variety of teams, ensuring the smooth monthly release of Citi Mobile. My strength lies in forging collaborations to meet both immediate and long-term project goals.

After TW Citi migrated with DBS TW, continue acted as a journey owner for investment products include Mutual fund and Bonds

  Taipei, Taiwan   

工作經歷

Senior Associate  •  DBS Bank

八月 2023 - Present

Role in guiding the digital journey for investment products, including Mutual Funds, Bonds, and Insurance. This position enabled me to collaborate closely with product managers, significantly contributing to the efficient execution of new projects and enhancements. Throughout this process, we employed the scrum methodology, which not only fostered teamwork but also enhanced my skills and knowledge in agile practices.

Assstant Program Manager  •  Citi

四月 2022 - 八月 2023

•As a digital journey owner for Citi TW's online banking, I've focused on improving customer experiences through tech-driven solutions, balancing logical analysis with collaborative teamwork to meet project goals.

•Starting my career at Citi, I learned to merge technology with business needs, understanding the significance of digitalization in today's business world.

•In my role as a Project Manager, I've led various initiatives for Citi Mobile TW, including feature enhancements and bug fixes, aiming to innovate customer experiences.

•Managed key aspects like schedule management, test reporting, and defect tracking, ensuring project efficiency and transparency. My responsibilities also included writing project documents and coordinating meetings across departments, facilitating smooth project execution.

•Skilled in project planning, quality control, and problem-solving, I adeptly handle cross-departmental communications, especially in critical situations. Collaborating closely with engineers and product teams, I contribute to devising optimal project solutions, ensuring compliance with regulatory standards in the banking sector.

Project Specialist  •  Citi

十一月 2018 - 四月 2022

•I had the opportunity to develop comprehensive test cases for Citi Mobile TW, covering both mobile and web platforms. This involved a process from designing test cases to executing them, and then providing detailed reports. I also supported project owners in executing test cases, contributing to both daily and weekly reports.

•During 2019-2020, I was fortunate to be involved in contributing to the next-generation Citi Global Mobile platforms. This experience allowed me to learn and grow in the field of mobile technology.

•In my role as a tester, I was tasked with creating test cases for various projects, including Citi Global Wallet, Line Integration, Data Framework Upgrade, and Information Security Assessment. It was a collaborative effort, and I was grateful for the chance to contribute to these important initiatives.

學歷

2014 - 2018

Shu-Te University

Field of study

技能


  • Word
  • Excel
  • Swift
  • JIRA
  • Waterfall
  • Agile Methodologies
  • FinTech

語言


  • English — 進階
  • Chinese — 專業
Resume
Profile

RH “Conan” Yang

Was a pivotal project owner for Citi Mobile, I consistently collaborated with a variety of teams, ensuring the smooth monthly release of Citi Mobile. My strength lies in forging collaborations to meet both immediate and long-term project goals.

After TW Citi migrated with DBS TW, continue acted as a journey owner for investment products include Mutual fund and Bonds

  Taipei, Taiwan   

工作經歷

Senior Associate  •  DBS Bank

八月 2023 - Present

Role in guiding the digital journey for investment products, including Mutual Funds, Bonds, and Insurance. This position enabled me to collaborate closely with product managers, significantly contributing to the efficient execution of new projects and enhancements. Throughout this process, we employed the scrum methodology, which not only fostered teamwork but also enhanced my skills and knowledge in agile practices.

Assstant Program Manager  •  Citi

四月 2022 - 八月 2023

•As a digital journey owner for Citi TW's online banking, I've focused on improving customer experiences through tech-driven solutions, balancing logical analysis with collaborative teamwork to meet project goals.

•Starting my career at Citi, I learned to merge technology with business needs, understanding the significance of digitalization in today's business world.

•In my role as a Project Manager, I've led various initiatives for Citi Mobile TW, including feature enhancements and bug fixes, aiming to innovate customer experiences.

•Managed key aspects like schedule management, test reporting, and defect tracking, ensuring project efficiency and transparency. My responsibilities also included writing project documents and coordinating meetings across departments, facilitating smooth project execution.

•Skilled in project planning, quality control, and problem-solving, I adeptly handle cross-departmental communications, especially in critical situations. Collaborating closely with engineers and product teams, I contribute to devising optimal project solutions, ensuring compliance with regulatory standards in the banking sector.

Project Specialist  •  Citi

十一月 2018 - 四月 2022

•I had the opportunity to develop comprehensive test cases for Citi Mobile TW, covering both mobile and web platforms. This involved a process from designing test cases to executing them, and then providing detailed reports. I also supported project owners in executing test cases, contributing to both daily and weekly reports.

•During 2019-2020, I was fortunate to be involved in contributing to the next-generation Citi Global Mobile platforms. This experience allowed me to learn and grow in the field of mobile technology.

•In my role as a tester, I was tasked with creating test cases for various projects, including Citi Global Wallet, Line Integration, Data Framework Upgrade, and Information Security Assessment. It was a collaborative effort, and I was grateful for the chance to contribute to these important initiatives.

學歷

2014 - 2018

Shu-Te University

Field of study

技能


  • Word
  • Excel
  • Swift
  • JIRA
  • Waterfall
  • Agile Methodologies
  • FinTech

語言


  • English — 進階
  • Chinese — 專業