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Definition of Reputation Credits
Jeevan V
Dy. Manager
Bengaluru, Karnataka, India
Having an experience of 9+ years with good commutation and convincing skills. Ability to handle unruly patrons and dissolve problems quickly. Flexible and versatile. Able to maintain a sense of humor during stressful situations. Results-driven with a progressive career in management, leadership and customer service in the financial, real estate and banking industries. Seeks a position with a reputable company.
Work Experience
Dy. Manager • Bren Corporation
June 2018 - June 2020
• Taking care of all operational works related to direct client interaction for their queries regarding Agreements/ Due Payments / Home Loans & Approvals with Progress of the Project reports.
• Recording payments made/received Ensuring Revenue forecasting & timely collection of Revenue for all cases logged in.
• Implementation of strict CRM guidelines to ensure timely & effective customer response mechanism.
• To Coordinate with Internal team & accompany them for visits to customers who are not getting in touch, and try to close all the debtor Payments.
• Coordinating with the Customers for resolving the financial issue and finding a solution for clients who are not in position to make the payments with a plan or to transfer process.
Manager, CRM, Specialist • Country Garden LLP
September 2017 - June 2018
• Taking care of all operational works related to direct client interaction for their queries regarding Agreements/ Due Payments / Home Loans & Approvals with Progress of the Project reports.
• Recording payments made/received Ensuring Revenue forecasting & timely collection of Revenue for all cases logged in.
• Implementation of strict CRM guidelines to ensure timely & effective customer response mechanism.
• To Coordinate with Internal team & accompany them for visits to customers who are not getting in touch, and try to close all the debtor Payments.
• Coordinating with the Customers for resolving the financial issue and finding a solution for clients who are not in position to make the payments with a plan or to transfer process.
Sr. Executive CSD • Puravankara LTD
June 2016 - September 2017
• Taking care of all operational works related to direct client interaction for their queries regarding Agreements/ Due Payments / Home Loans & Approvals with Progress of the Project reports.
• Coordinating with the Top Management for resolving the critical queries and finding a solution. Sharing niche progress reports with the Management for further corrective measures.
• Resending demand for installment and follow-up recovery of payments in coordination with the team.
• To Coordinate with Internal team & accompany them for visits to customers who are not getting in touch, and try to close all the debtor Payments.
• Coordinating with the Customers for resolving the financial issue and finding a solution for clients who are not in position to make the payments with a plan or to transfer process.
Sales and CRM Executive • BRIGADE PROPERTIES PVT LTD
September 2014 - October 2015
• Taking care of all operational works related to direct client interaction for their queries regarding Agreements/ Due Payments / Home Loans & Approvals with Progress of the Project reports.
• Recording payments made/received Ensuring Revenue forecasting & timely collection of Revenue for all cases logged in.
• To Coordinate with Internal team & accompany them for visits to customers who are not getting in touch, and try to close all the debtor Payments.
• Coordinating with the Customers for resolving the financial issue and finding a solution for clients who are not in position to make the payments with a plan or to transfer process.
• Look after all the Sales accounting including preparation of Receipt. MIS, Reports Property transfer/Cancellation.
• To Coordinate with Internal team & accompany them for visits to property, advising them on the suitable and value for the home needs according to the new trends/ desigines.
Sales & CRM - Executive • JR HOUSNIG DEVELOPERS PVT LTD
March 2012 - April 2014
• Taking care of all operational works related to direct client interaction for their queries regarding Agreements/ Due Payments / Home Loans & Approvals with Progress of the Project reports.
• Recording payments made/received Ensuring Revenue forecasting & timely collection of Revenue for all cases logged in.
• To Coordinate with Internal team & accompany them for visits to customers who are not getting in touch, and try to close all the debtor Payments.
• Coordinating with the Customers for resolving the financial issue and finding a solution for clients who are not in position to make the payments with a plan or to transfer process.
• Look after all the Sales accounting including preparation of Receipt. MIS, Reports Property transfer/Cancellation.
• To Coordinate with Internal team & accompany them for visits to property, advising them on the suitable and value for the home needs according to the new trends/ desigines.
Customer Support Officer • MPHASIS
November 2010 - March 2012
Handling inbound/outbound Calls.
Collections and Banking Process.
Upselling banking products.
Customer Support Officer • ORIGIN CALL CENTER
March 2008 - September 2008
Making outbound Calls for sales.
Achieve given targets.
Education
KammavariSangam Polytechnic
Diploma In Mechanical Engineering
2004 - 2007
Skills
- Sense Of Humor
- Coordinating
- Progressive
- Convincing
- Hardworking
- Debtors
- Ability To Handle
- Client Management
- Communication Skills
- Result Oriented
Languages
- English — Professional
- Kannada — Native or Bilingual
- Telugu — Native or Bilingual
- Hindi — Professional
- Tamil — Fluent
Jeevan V
Dy. Manager
Bengaluru, Karnataka, India
Having an experience of 9+ years with good commutation and convincing skills. Ability to handle unruly patrons and dissolve problems quickly. Flexible and versatile. Able to maintain a sense of humor during stressful situations. Results-driven with a progressive career in management, leadership and customer service in the financial, real estate and banking industries. Seeks a position with a reputable company.
Work Experience
Dy. Manager • Bren Corporation
June 2018 - June 2020
• Taking care of all operational works related to direct client interaction for their queries regarding Agreements/ Due Payments / Home Loans & Approvals with Progress of the Project reports.
• Recording payments made/received Ensuring Revenue forecasting & timely collection of Revenue for all cases logged in.
• Implementation of strict CRM guidelines to ensure timely & effective customer response mechanism.
• To Coordinate with Internal team & accompany them for visits to customers who are not getting in touch, and try to close all the debtor Payments.
• Coordinating with the Customers for resolving the financial issue and finding a solution for clients who are not in position to make the payments with a plan or to transfer process.
Manager, CRM, Specialist • Country Garden LLP
September 2017 - June 2018
• Taking care of all operational works related to direct client interaction for their queries regarding Agreements/ Due Payments / Home Loans & Approvals with Progress of the Project reports.
• Recording payments made/received Ensuring Revenue forecasting & timely collection of Revenue for all cases logged in.
• Implementation of strict CRM guidelines to ensure timely & effective customer response mechanism.
• To Coordinate with Internal team & accompany them for visits to customers who are not getting in touch, and try to close all the debtor Payments.
• Coordinating with the Customers for resolving the financial issue and finding a solution for clients who are not in position to make the payments with a plan or to transfer process.
Sr. Executive CSD • Puravankara LTD
June 2016 - September 2017
• Taking care of all operational works related to direct client interaction for their queries regarding Agreements/ Due Payments / Home Loans & Approvals with Progress of the Project reports.
• Coordinating with the Top Management for resolving the critical queries and finding a solution. Sharing niche progress reports with the Management for further corrective measures.
• Resending demand for installment and follow-up recovery of payments in coordination with the team.
• To Coordinate with Internal team & accompany them for visits to customers who are not getting in touch, and try to close all the debtor Payments.
• Coordinating with the Customers for resolving the financial issue and finding a solution for clients who are not in position to make the payments with a plan or to transfer process.
Sales and CRM Executive • BRIGADE PROPERTIES PVT LTD
September 2014 - October 2015
• Taking care of all operational works related to direct client interaction for their queries regarding Agreements/ Due Payments / Home Loans & Approvals with Progress of the Project reports.
• Recording payments made/received Ensuring Revenue forecasting & timely collection of Revenue for all cases logged in.
• To Coordinate with Internal team & accompany them for visits to customers who are not getting in touch, and try to close all the debtor Payments.
• Coordinating with the Customers for resolving the financial issue and finding a solution for clients who are not in position to make the payments with a plan or to transfer process.
• Look after all the Sales accounting including preparation of Receipt. MIS, Reports Property transfer/Cancellation.
• To Coordinate with Internal team & accompany them for visits to property, advising them on the suitable and value for the home needs according to the new trends/ desigines.
Sales & CRM - Executive • JR HOUSNIG DEVELOPERS PVT LTD
March 2012 - April 2014
• Taking care of all operational works related to direct client interaction for their queries regarding Agreements/ Due Payments / Home Loans & Approvals with Progress of the Project reports.
• Recording payments made/received Ensuring Revenue forecasting & timely collection of Revenue for all cases logged in.
• To Coordinate with Internal team & accompany them for visits to customers who are not getting in touch, and try to close all the debtor Payments.
• Coordinating with the Customers for resolving the financial issue and finding a solution for clients who are not in position to make the payments with a plan or to transfer process.
• Look after all the Sales accounting including preparation of Receipt. MIS, Reports Property transfer/Cancellation.
• To Coordinate with Internal team & accompany them for visits to property, advising them on the suitable and value for the home needs according to the new trends/ desigines.
Customer Support Officer • MPHASIS
November 2010 - March 2012
Handling inbound/outbound Calls.
Collections and Banking Process.
Upselling banking products.
Customer Support Officer • ORIGIN CALL CENTER
March 2008 - September 2008
Making outbound Calls for sales.
Achieve given targets.
Education
KammavariSangam Polytechnic
Diploma In Mechanical Engineering
2004 - 2007
Skills
- Sense Of Humor
- Coordinating
- Progressive
- Convincing
- Hardworking
- Debtors
- Ability To Handle
- Client Management
- Communication Skills
- Result Oriented
Languages
- English — Professional
- Kannada — Native or Bilingual
- Telugu — Native or Bilingual
- Hindi — Professional
- Tamil — Fluent