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SQL, Python, BigQuery, GCP Increased company efficiency by creating real-time performance and productivity monitoring dashboards for call center agents, as well as server cost monitoring dashboards for IT. Led the development of data visualization and regular reporting for the company from scratch, including converting manual reporting processes to automation. JanuaryAugust 2022 Jakarta, Indonesia Section Head - IT Business Intelligence Specialist PT Lion Super Indo Tech stack: Power BI, SQL, MS SQL Server, Azure, IBM Cognos, SSIS Helped generate a new source of revenue for the company by leading the Data Monetization Project, providing product analysis and dashboards for

. Working Experience NovNow Artificial Intelligence Engineer @ CTBC Taiwan Life Insurance AI Team DevOps Engineer(Python) for Automatic Claim Processor (ACP) - OCR System (Hospital Diagnosis/Receipt) 1. Receipt Recognition ServiceOCR: Successfully improved OCR model accuracy from 80% to 96% in 2023 by integrating current model with Microsoft Azure Form Recognizer output. Seamlessly integrated Microsoft Azure services into our existing Receipt system's data pipeline. Engineered postprocessing data solutions to cater to diverse format requirements from 17 different hospitals. Designed and executed comprehensive unit tests to ensure robustness and reliability. 2. Diagnosis Recognition

Telegram-bot ), internal account management ( Active Directory ), and VPN , Firewall establishment and operation within the company. MIS En gineering • 瑞馬克博有限公司 NovemberJune 2022 From basic network management system, for instance : Fortigate, it's route and Vpn, to establish web servers, pre-work settings, automation of settings, optimize the structure of server, establish the monitors of servers, Microsoft Azure's operations and Azure Cli scripting 。 Site Reliability Engineering • 中佑資訊 JuneNovember 2019 Backend Site Reliability Engineering, maintaining and developing Nginx, Php, Mysql, Symfony Framework. When bugs detected, find where the bugs

Jay Chang Passionate about continuously learning new technologies or skills. Kaohsiung City, Taiwan Work Experience Backend Engineer • Wistron Corporation. JunePresent Node.js/ React.js/PostgreSQL/Azure K8S Started as a Scrum Tech Lead in AugustCollaborating with Product Owners and users to confirm requirements. Establishing defining frameworks and guideline for code quality and consistency. Participating in meetings to share development experiences and engage in technical discussions. Implemented automation testing through Jest and Playwright. Engineer • HAMASTAR Technology. JulyJune 2022 ASP.NET Core/Vue. js/SQL Server

Web API Integration service architecture to reduce 50% of time to create Input & Output Data. Establishing AOP Lock architecture by autofac & Using Redis RedLock to avoid racing condition & solve deadlock problem, improvement of our system stability. Serve as CI/CD owner on my team Establish and Maintain automation deploy flow reduce more than 50% deploy time cost from Dev to Prod. I wrote some shell scripts to assist our system faster initialize setting reduce more than 30% time cost. Establish and Maintain DB automation deploy and verify jobs reduce more than 70% time cost.

CHEN, PING-HUNG 陳 柄 宏 Cloud Data Engineer New Taipei City, Taiwan I hold certifications for both AWS and Azure platforms, and have been continuously deepening my knowledge in cloud computing. I am skilled in using Python programming language for data science-related tasks and automation operations. I have participated in big data projects such as smart transportation and real estate prediction, and I aspire to not only leverage my current skillset but also to be part of a team that encourages learning and growth for future [email protected] Skills Python Program writing