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Avatar of Shushen Chia.
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Avatar of Shushen Chia.
Offline
IT Specialist @DC Government
2021 ~ Present
IT Director/Application and Technology Manager
Within six months
Shushen Chia I have 20 years of experience in the IT industry and over 20 years in data processing, data analytics, and enterprise application development. I direct all IT department operational activities and provide solutions/supports that enhance mission-critical business requirements and operations with very limited resources. At high level of competency in problem resolving capability and advanced analyzing skill, I lead, plan and manage IT projects with highest levels of customer satisfaction. I tirelessly explore and use new technologies for current and future agency's IT needs, i.e. open sources, mobile
Mechanical Engineering
Projects Development
Cloud Applications
Employed
Full-time / Interested in working remotely
More than 15 years
University of Maryland Baltimore
Mechanical Engineering
Avatar of George Nader.
Avatar of George Nader.
Mechanical Engineer @Nader’s Car-Recycling and Reapir
1990 ~ Present
Mechanical Engineer
More than one year
George Nader The New York car enthusiast and vintage car collector, George Nader possesses a collection of over 70 pieces, worth approximately $7.5 million. This rare and eclectic collection has been presented of some of the finest and most sought after motor vehicles on many car exhibitions around the world. After graduating from the Civil Engineering and Engineering Mechanics Department of the University of New York, Nader founded his car-repairing business. Firstly he was working in his garage, but later Nader expanded his business to a new location and founded the brand Nader’s
hot rod
engineering mechanics
car reparing
Not open to opportunities
Full-time / Interested in working remotely
More than 15 years
University of New York
Engineering Mechanics
Avatar of the user.
Avatar of the user.
Managing Director @LaunchTech Communications
2015 ~ Present
More than one year
Strategic Planning
Strategic Communications
Public Relations
Employed
More than 15 years
Virginia Tech
Systems Engineering

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Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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Within six months
Information Technology Director
DC Government
2021 ~ Present
Towson, MD, USA
Professional Background
Current status
Employed
Job Search Progress
Professions
Full Stack Development
Fields of Employment
Work experience
More than 15 years
Management
I've had experience in managing 5-10 people
Skills
Mechanical Engineering
Projects Development
Cloud Applications
Database Systems
Data Warehousing
Civil Engineering
Data Analytics
Data Visualizations
Web Application Development
GIS Application
ESRI
Mobile App Development
Languages
English
Native or Bilingual
Chinese
Native or Bilingual
Job search preferences
Positions
IT Director/Application and Technology Manager
Job types
Full-time
Locations
Baltimore, MD, USA, Baltimore County, MD, USA, Maryland, USA, DC, USA
Remote
Interested in working remotely
Freelance
No
Educations
School
University of Maryland Baltimore
Major
Mechanical Engineering
Print
Elsalfgbdy92sajiztta

Shushen Chia

I have 20 years of experience in the IT industry and over 20 years in data processing, data analytics, and enterprise application development. I direct all IT department operational activities and provide solutions/supports that enhance mission-critical business requirements and operations with very limited resources. At high level of competency in problem resolving capability and advanced analyzing skill, I lead, plan and manage IT projects with highest levels of customer satisfaction. I tirelessly explore and use new technologies for current and future agency's IT needs, i.e. open sources, mobile apps, GIS applications, data visualization, cloud, machine learning and AI.


[email protected], (443) 882-9630

Work Experience

Director of Information Technology

Baltimore City - Department of Housing and Community Development, Baltimore MD
Aug 2018 ~ April 2021

  • Provide IT solutions for Agency's business process challenges.
  • Manage and oversee the application development group, the hardware/network/help desk group and the customer services group.
  • Evaluate/implement technology innovations.
  • Plan/develop/maintain IT infrastructure on-premises and in the cloud
  • Implement IT Security Guideline/Policy
  • Evaluate/incorporate IT solution vendors/providers
Accomplishments:
  • Develop and implement online permitting, licensing & registration systems.
  • Develop and implement online and mobile app inspection scheduling application.
  • Develop and implement enterprise mobile apps.
  • Develop and implement GIS, date analytics and data visualization tool.(2018 ESRI SAG Award)
  • Develop machine learning/bot messaging application prototype.
  • Domain migration of 400 users. Office 365 migration. One Drive migration for all users local files and shared drives(no on-premise file server). Completing all migration tasks without interrupting company daily business processes.
  • Cloud Migration.
  • Develop full stack GIS open source platform.
  • Structure Help-desk/customer service operations.
  • Implement Agency's teleworking needs.

Application and Technology Manager
Department of Housing & Community Development, Baltimore MD
Dec 2008 ~ Aug 2018

  • Manage and oversee programmers, IT projects development and IT Infrastructure design.
  • Design/code/implement 3-tier client-server database applications including applications in building permit/online permit, code enforcement/legal, housing.
  • Design/code/implement Web Applications, Mobile Apps, GIS Applications, Cloud Applications, Data Warehousing, Graphical Data Analyzing
  • Design and create interfaces between vendor software(ProjectDox) and the existing building permit applications.

Sr. Programmer/Analyst
Baltimore Housing Authority - Information Technology, Baltimore MD
Mar 1999 ~ Dec 2008

  • Design/code/implement 3-tier client-server database applications award winning including applications in building permitting, real property, law/legal, housing, finance, leave-tracking
  • Design/code/implement Web Applications, GIS Applications, Data Warehousing
  • Integrate between systems : in-house, finance/accounting, mainframe

Engineer II
Department of Housing & Community Development, Baltimore MD 
Feb 1997 ~ Mar 1999

  • Review mechanical engineering plans
  • Create/maintain multi-user/client-sever database systems
  • Computer hardware/software specialist

Engineer/Programmer
Transviron Inc Consulting Engineers, Lutherville, MD
Jan 1996 ~ Feb 1997

  • Model/analyze watershed, site development/design/survey
  • AutoCAD specialist, Autolisp/C programmer

Technical Training Interpreter
Westinghouse, Hanover, MD
Aug 1995 ~ Oct 1995

  • Interpret language/content for surveillance radar process/maintenance engineers’ advanced course

Education

University of Maryland Baltimore, MD, 1993

MS - Mechanical Engineering: Robotics/Control

Skills


  • SDLC and DevOps: 20 years experience of many enterprise grade applications code/design/implementation.
  • Programming Languages: C#, java, python, JavaScript, HTML, VB.net, PHP, VBA, T-SQL, HTML, Lisp, AutoLisp. 
  • Other Programming Techniques: GIS Programming, Mobile App(Flutter, Android Studio, Xamarin), MVC, PDF . 
  • Software: SQL Sever, Reporting Services, PowerBI, Crystal Report, ArcGIS,  Arcgis api, MS CRM, AutoCAD, MapGuide, GeoServer, QGIS, PostgreSQL/PostGIS, Drupal, DotNetNuke. 
  • Other: Web API, Web Services, ActiveX control

Skills

Projects Examples


On-line Customer Portals

Customers can apply and pay all building/demo/U&O permits, schedule all building inspections and renew their rental property registrations/licenses online. All modules are designed by me and built in-house by myself and the development team.


Message Board

Through the electronic message board function, instead of using personal emails, all communication between staffs and customers can be monitored. A machine learning/AI module is being developed to automatically categorize response priority.


Mobile Apps

A mobile app has been developed for building and housing inspectors. Inspectors can update their inspection results, take pictures, write memos and research routes on their phones. Another mobile app is being developed for customers to schedule inspections.


GIS

Award: 2018 ESRI SAG Award

A GIS tool using ESRI has been developed. It combines different data sources into one place. Users won't need to open different application to find the information. 


Data Visualization

Beside GIS, non geographic data can be present graphically. PowerBI is being used. However, a very sophisticated and customized application is being built using D3.js(https://d3js.org/).


Open Source

A cluster of GIS open source tools are being tested now. The platform has been built using GeoServer and PostgreSQL/PostGIS. 

Resume
Profile
Elsalfgbdy92sajiztta

Shushen Chia

I have 20 years of experience in the IT industry and over 20 years in data processing, data analytics, and enterprise application development. I direct all IT department operational activities and provide solutions/supports that enhance mission-critical business requirements and operations with very limited resources. At high level of competency in problem resolving capability and advanced analyzing skill, I lead, plan and manage IT projects with highest levels of customer satisfaction. I tirelessly explore and use new technologies for current and future agency's IT needs, i.e. open sources, mobile apps, GIS applications, data visualization, cloud, machine learning and AI.


[email protected], (443) 882-9630

Work Experience

Director of Information Technology

Baltimore City - Department of Housing and Community Development, Baltimore MD
Aug 2018 ~ April 2021

  • Provide IT solutions for Agency's business process challenges.
  • Manage and oversee the application development group, the hardware/network/help desk group and the customer services group.
  • Evaluate/implement technology innovations.
  • Plan/develop/maintain IT infrastructure on-premises and in the cloud
  • Implement IT Security Guideline/Policy
  • Evaluate/incorporate IT solution vendors/providers
Accomplishments:
  • Develop and implement online permitting, licensing & registration systems.
  • Develop and implement online and mobile app inspection scheduling application.
  • Develop and implement enterprise mobile apps.
  • Develop and implement GIS, date analytics and data visualization tool.(2018 ESRI SAG Award)
  • Develop machine learning/bot messaging application prototype.
  • Domain migration of 400 users. Office 365 migration. One Drive migration for all users local files and shared drives(no on-premise file server). Completing all migration tasks without interrupting company daily business processes.
  • Cloud Migration.
  • Develop full stack GIS open source platform.
  • Structure Help-desk/customer service operations.
  • Implement Agency's teleworking needs.

Application and Technology Manager
Department of Housing & Community Development, Baltimore MD
Dec 2008 ~ Aug 2018

  • Manage and oversee programmers, IT projects development and IT Infrastructure design.
  • Design/code/implement 3-tier client-server database applications including applications in building permit/online permit, code enforcement/legal, housing.
  • Design/code/implement Web Applications, Mobile Apps, GIS Applications, Cloud Applications, Data Warehousing, Graphical Data Analyzing
  • Design and create interfaces between vendor software(ProjectDox) and the existing building permit applications.

Sr. Programmer/Analyst
Baltimore Housing Authority - Information Technology, Baltimore MD
Mar 1999 ~ Dec 2008

  • Design/code/implement 3-tier client-server database applications award winning including applications in building permitting, real property, law/legal, housing, finance, leave-tracking
  • Design/code/implement Web Applications, GIS Applications, Data Warehousing
  • Integrate between systems : in-house, finance/accounting, mainframe

Engineer II
Department of Housing & Community Development, Baltimore MD 
Feb 1997 ~ Mar 1999

  • Review mechanical engineering plans
  • Create/maintain multi-user/client-sever database systems
  • Computer hardware/software specialist

Engineer/Programmer
Transviron Inc Consulting Engineers, Lutherville, MD
Jan 1996 ~ Feb 1997

  • Model/analyze watershed, site development/design/survey
  • AutoCAD specialist, Autolisp/C programmer

Technical Training Interpreter
Westinghouse, Hanover, MD
Aug 1995 ~ Oct 1995

  • Interpret language/content for surveillance radar process/maintenance engineers’ advanced course

Education

University of Maryland Baltimore, MD, 1993

MS - Mechanical Engineering: Robotics/Control

Skills


  • SDLC and DevOps: 20 years experience of many enterprise grade applications code/design/implementation.
  • Programming Languages: C#, java, python, JavaScript, HTML, VB.net, PHP, VBA, T-SQL, HTML, Lisp, AutoLisp. 
  • Other Programming Techniques: GIS Programming, Mobile App(Flutter, Android Studio, Xamarin), MVC, PDF . 
  • Software: SQL Sever, Reporting Services, PowerBI, Crystal Report, ArcGIS,  Arcgis api, MS CRM, AutoCAD, MapGuide, GeoServer, QGIS, PostgreSQL/PostGIS, Drupal, DotNetNuke. 
  • Other: Web API, Web Services, ActiveX control

Skills

Projects Examples


On-line Customer Portals

Customers can apply and pay all building/demo/U&O permits, schedule all building inspections and renew their rental property registrations/licenses online. All modules are designed by me and built in-house by myself and the development team.


Message Board

Through the electronic message board function, instead of using personal emails, all communication between staffs and customers can be monitored. A machine learning/AI module is being developed to automatically categorize response priority.


Mobile Apps

A mobile app has been developed for building and housing inspectors. Inspectors can update their inspection results, take pictures, write memos and research routes on their phones. Another mobile app is being developed for customers to schedule inspections.


GIS

Award: 2018 ESRI SAG Award

A GIS tool using ESRI has been developed. It combines different data sources into one place. Users won't need to open different application to find the information. 


Data Visualization

Beside GIS, non geographic data can be present graphically. PowerBI is being used. However, a very sophisticated and customized application is being built using D3.js(https://d3js.org/).


Open Source

A cluster of GIS open source tools are being tested now. The platform has been built using GeoServer and PostgreSQL/PostGIS.