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Avatar of Abida Sarah.
Avatar of Abida Sarah.
Marketing Supervisor @Pesantren Tahfizh Daarul Qur'an
2023 ~ Present
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
Within one month
marketing activities. 3. Developing marketing materials, such as brochures, presentations, and online content, to attract the interest of prospective students and parents. 4. Managing relationships with prospective students and parents, including answering questions and providing information about the educational programs offered. 5. Marketing Strategy Development, Planning and implementing effective marketing strategies, including the use of advertisements, promotions, and other marketing activities. 6. Managing the marketing budget and ensuring expenses are in line with the plan. 7. Evaluating the effectiveness of marketing strategies and making changes if necessary. 8.
Marketing Strategy
Social Media Strategy
Marketing
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Universitas Islam Negeri Maulana Malik Ibrahim
Bahasa dan Sastra Arab
Avatar of Ginny Lee.
Avatar of Ginny Lee.
Past
Technical artist @ViewSonic International Corporation
2022 ~ 2024
Technical Artist
Within one month
system development Multi-platform DLC system Product performance optimization Develop art workflows and specifications Cross-department collaboration project MayNov 2022 XR UX designer Trend Micro UX design for audience VR streaming, including VR Interface for the streamer and browser interface for the viewer User research and analysis Interactive emoji system development Industrial Development Bureau, MOEA(IDB) 5G Craft competition / Museum Interactive VR streaming / Winner MayMay 2021 Graphic designer Migema design Lead interaction design Unity shader and VFX effect Develop art workflows and specifications. JunNov 2018 Graphic designer Rumu Innovation Unity art development Planning interactive design Unity shader
Unity3D
Unity
Blender3D
Unemployed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
國立臺北科技大學
互動設計
Avatar of 林昭源 (Leo Lin).
Avatar of 林昭源 (Leo Lin).
資深經理 @緯創資通
2021 ~ Present
Technical Manager
Within six months
often follow the latest papers, technical documents, and even online competitions. I look forward to applying AI in more places in the future. Taipei, Taiwan Working Experience Senior Manager • Wistron 七月Present I switched to a managerial role, managing four employees, and the original job turned into planning, task assignment, technical survey, and also included: 1. Employee performance management. 2. Employee functional development planning. 3. Hold an AI patent conference. 4. Conceive the application of MIT new technology. 5. Research MLOPS Technical Senior Manager • Wistron 九月七
Research
Unsupervised Learning
Computer Science
Employed
Full-time / Interested in working remotely
10-15 years
National Taiwan University of Science and Technology
Master's degree Computer Science and Information Engineering
Avatar of the user.
Avatar of the user.
Head of Logistics @PT BIOMASA JAYA ABADI
2020 ~ Present
Procurement Specialist
Within six months
Word
Excel
visio
Employed
Full-time / Not interested in working remotely
6-10 years
University Technology of Surabaya
Law
Avatar of 邱開畇.
Avatar of 邱開畇.
Project Manager @FunPodium 奕兆有限公司
2021 ~ Present
Product Manager
Within one year
邱開畇 Ken Product Manager Taipei, Taiwan Phone:Email: [email protected] Product Management Wireflow/WireFrame/Mockup WireFlow Link Mockup Link Service Flow/Logic API Contract Project Management Feature Development Planning Development WorkFlow Breakdown WorkPackage Breakdown/Assign/TimelineEstimation Work Experience OctoberPresent Product/Project Manager Funpodium 1. Responsible for product and project management of a SaaS Backend Service product. 2. Covering markets in China, Thailand, and Vietnam, managing and maintaining over 10 CMS backends. 3. Lead a team of 18, including front-end, back-end, and QA
excel
Photoshop
Axure RP
Employed
Full-time
4-6 years
Yuan-Ze University
Photonics
Avatar of Olivia Yeh.
Avatar of Olivia Yeh.
Project manager @光寶科技股份有限公司(LITEON)
2021 ~ Present
Project Manager
Within two months
. [email protected] Education Tamkang University Bachelor degree of Spanish Department - Class of 2008 Work experience Project Manager, JanUntil now | LITE-ON Technology - NPI development planning & schedule control. - Material readiness tracking, cross function coordination. Project Manager, MarDec 2020 | Chenbro Micom Co., Ltd. - NPI development planning & schedule control. - Shipping arrangement and quote providing. Project Manager, AugMar 2020 | Merry Electronics Co., Ltd - 1yr experience of APM successfully supervised key account customer projoct. - NPI development planning & schedule control. - Key achievement: Responsible to the first headphone equipped with heart rate sensor and
Word
PowerPoint
Excel
Employed
Full-time / Interested in working remotely
6-10 years
淡江大學 Tamkang University
Avatar of Johnson Lin.
Avatar of Johnson Lin.
Web Project Executive @D-Link Corporation
2021 ~ Present
Project Manager、PM、專案經理、UX、網站企劃、產品企劃
More than one year
/UX & Front-End Engineer JulyFebruary 2021 In the multimedia design department, I am mainly responsible for D-Link website interface planning and website front-end development support. Complete the following projects during the two-year tenure: Global Website, 2018 Responsible for website content migration, campaign/product page planning, and helped four branch companies rollout into the global website architecture. Revision of the business partner tool, 2019 As the project owner, there are 2 project team members. Participated in the project for global user opinion surveys, tool interface planning and design, to the final manufacturer's
Website Design and Development
Search Engine Optimization
Webstie Planning
Employed
Full-time / Interested in working remotely
4-6 years
JinWen University of Science & Technology
Department of Visual Communication Design
Avatar of the user.
Avatar of the user.
Past
志雄廠 (adidas) 開發技術處樣品技轉部課長 @薩摩亞商志強國際企業股份有限公司
2018 ~ 2020
廠務
Within one month
word
excel
powerpoint
Unemployed
Full-time / Interested in working remotely
6-10 years
亞洲大學
經營管理學系
Avatar of the user.
Avatar of the user.
HR Manager @AUTO1
2022 ~ 2022
HR Manager
Within six months
Coordinating
Performance Management
Project Management
Employed
Full-time / Interested in working remotely
4-6 years
National Taiwan University
MBA - Management Department
Avatar of Sachin Kumar.
Offline
Avatar of Sachin Kumar.
Offline
Holiday Sale Executive @Make My Trip
2011 ~ 2013
Manager Business Development
More than one year
through email, Whats app and linkedin . Leading and training non-tenure associates . Taking part of travel industry events and trade fairs to generate more business . Providing Training to all subscribers and addressing post sale enquiries . Reporting to CEO, CTO and Co-Founders for sales and business development planning . Calls with developers with regards to development and integrations with CRM . Testing the latest development on beta before making it live for sales Assistant Manager Operations • Ienergizer IT Services PVT LTD MayDecemberMarco Holidays - A Business Division of Naaptol online shopping pvt ltd Key Responsibilities : . Taking
Desire To Succeed
Customer Service
Team Building
Employed
Full-time / Interested in working remotely
6-10 years
Intelenet Global
Steup-up Leadership Skills

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More than one year
Manager Business Development
Venya Traveltech India Pvt Ltd
2018 ~ 2021
Dakshinpuri, New Delhi, Delhi 110062, India
Professional Background
Current status
Employed
Job Search Progress
Professions
Fields of Employment
Work experience
6-10 years
Management
Skills
Desire To Succeed
Customer Service
Team Building
Productivity
Motivation
Scheduling
Adherence
Planning
Learning
Business Development
Analysis
Sales
Team Management
Training and Development
communication skills
client management
result oriented
Languages
Job search preferences
Positions
Manager Business Development
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
Intelenet Global
Major
Steup-up Leadership Skills
Print

Sachin Kumar

Manager Business Development

  Dakshinpuri, New Delhi, Delhi 110062, India

I have over 9 years of experience in sales, Business Development, and Customer Service, i have worked for different industries with different roles and responsibilities to bring better results for the business.

I've worked with startup-like innowayt as well as established organizations like MMT, Intelenet Global, and Naaptol Online. which has helped me learn skills to better drive sales, customer success, and different aspects of the business process.

 

Work Experience

Manager Business Development  •  Venya Traveltech India Pvt Ltd

March 2018 - January 2021

Innowayt - Sales and Operations
Key Responsibilities :
. Leading Sales and Customer service for Innowayt .Co and .Com CRM
. Meeting People Online/offline and introducing Innowayt CRM
. Follow-ups with leads
. Analyzing Sales and CSAT and taking necessary actions
. Creating marketing Content for Social Media promotions
. Generating leads through email, Whats app and linkedin
. Leading and training non-tenure associates
. Taking part of travel industry events and trade fairs to generate more business
. Providing Training to all subscribers and addressing post sale enquiries
. Reporting to CEO, CTO and Co-Founders for sales and business development planning
. Calls with developers with regards to development and integrations with CRM
. Testing the latest development on beta before making it live for sales

Assistant Manager Operations  •  Ienergizer IT Services PVT LTD

May 2016 - December 2017

. Marco Holidays - A Business Division of Naaptol online shopping pvt ltd

Key Responsibilities :

. Taking care of Sales and support Operations of 200 Sales associates with respect to Marco Holidays Product.
. Taking care of Marco Support to to Ensure the best of customer services. Monitoring and making Sales Reports and revie and monthly.
. Sharing adviser wise, Team wise and Work Group wise Performance. Training to Trainers on all recent updates.
. Ensuring Process Adherence on all Updates. Monitoring Calls and OB services
. Ensuring Redemption of bought packages.
. Initiated Training in Other centers i.e. HYD CJB and CCU to broadcast in regional languages of India

. Monitoring regional performance as well.
. Ensuring cases clearance during D-7, 3 and +1, to clear OMS and moving cases to finance/Product Teams.
. Close monitoring on APR report to check Agent wise utilization for support staff.

. Weekly Internal Reviews with Team Leads and Managers.
. Month wise business review with Business Head and respective Stack holders.

Achievements :

Recognized as Best Pillar Support for Holiday Sales. Recognized as Best Seller for L2 Performance Package Team with High GPM . R as Best Team Leader for July to Sep 2014 performance. Awarded as Best Lead in December 2014 for Goa LOB. Achieved March to
NFS Sales Targets on Goa product.

Skills Set :

. Microsoft Windows Platforms
. Ms-Office Ms-Word/Excel/Power-Point
. HTML
. Oracle CRM and Other Customer Relationship Management Applications
. Mid Office Navision tool
. Inventory Admin
. Genisys
. CCPulse/CMS
. Aspect 7.3 and 7.1

Team Leader for Thomas Cook Process Sales  •  Ienergizer IT Services PVT LTD

May 2015 - February 2016

Key Responsibility :

. Handling Website Escalations
. Follow-up with Service Delivering Team for smooth MTD
. Team and Performance Management
. Meeting Process SLA's
. Assigning Web Lead Opportunities Data in the team.
. Product Discrepancy Management
. Maintaining the Quality
. Conversion Report
. Sharing the View for Performance Reviews
. Maintaining Productivity Report
. Team Meetings
. Maintaining Transaction and Booking sheet
. Assuring the File Creation
. Payment collections
. Ensure proper Updates Dissemination

Team Leader  •  Make My Trip

April 2014 - April 2015

Key Responsibility :

. Handling P1 Escalations
. Follow-up of P1 Cases and Closer
. Team and Performance Management
. Team Motivation and Development
. Meeting Process SLA's
. Live CMS Monitoring Call monitoring
. Cancellation report for Hotels, Flight and Packages All LOBs
. Updating Details in Hotel Admin
. Product Discrepancy Management
. Maintaining the Quality Scores
. Performance Review and Agent wise Feedback
. Maintaining Productivity Report
. Team Meetings
. Ensure proper Updates Dissemination

Subject Matter Expert  •  Make My Trip

June 2013 - April 2014

Key Responsibility
. Handling escalations
. Resolution/Closure of All Priority Cases with Follow-up
. Managing update management tool on real time basis
. Managing team in absence of team leaders
. Keeping a tab on team absenteeism
. Hotel contracting for FIT
. Cancellation for Hotels and FPH
. Taking sessions on product related issues for agents
. Conducting dip check on new updates and refreshers when required
. Coordinating with WFM regarding Roster and Shift Management.
. Taking Care of OJT batches and their Performance

Apr 2014 - Apr 2015 Team Leader for Make My Trip Holiday Sales

Key Responsibility :

. Handling P1 Escalations
. Follow-up of P1 Cases and Closer
. Team and Performance Management
. Team Motivation and Development
. Meeting Process SLA's
. Live CMS Monitoring Call monitoring
. Cancellation report for Hotels, Flight and Packages All LOBs
. Updating Details in Hotel Admin
. Product Discrepancy Management
. Maintaining the Quality Scores
. Performance Review and Agent wise Feedback
. Maintaining Productivity Report
. Team Meetings
. Ensure proper Updates Dissemination

Holiday Sale Executive  •  Make My Trip

December 2011 - May 2013

Key Responsibilities :
. Reservation for Flight, Hotels and Holiday Packages.
. Itinerary Creation for Customized Packages.
. Follow-up with Customer to convert the Package Sales.
. Follow up with respective team to get the suggested itinerary and rates.
. Worked as a mentor for new hired mentees.

Education

2014 - 2014

Intelenet Global

Steup-up Leadership Skills

2010 - 2010

KICT Institute

Diploma in Computer Applications

2009 - 2009

Dr. BR Ambedkar University Agra

Commerce Graduate

Skills

User Experience


  • User testing
  • Web usability

Product


  • Competitor analysis
  • Business research

Language


  • Hindi
  • English
Resume
Profile

Sachin Kumar

Manager Business Development

  Dakshinpuri, New Delhi, Delhi 110062, India

I have over 9 years of experience in sales, Business Development, and Customer Service, i have worked for different industries with different roles and responsibilities to bring better results for the business.

I've worked with startup-like innowayt as well as established organizations like MMT, Intelenet Global, and Naaptol Online. which has helped me learn skills to better drive sales, customer success, and different aspects of the business process.

 

Work Experience

Manager Business Development  •  Venya Traveltech India Pvt Ltd

March 2018 - January 2021

Innowayt - Sales and Operations
Key Responsibilities :
. Leading Sales and Customer service for Innowayt .Co and .Com CRM
. Meeting People Online/offline and introducing Innowayt CRM
. Follow-ups with leads
. Analyzing Sales and CSAT and taking necessary actions
. Creating marketing Content for Social Media promotions
. Generating leads through email, Whats app and linkedin
. Leading and training non-tenure associates
. Taking part of travel industry events and trade fairs to generate more business
. Providing Training to all subscribers and addressing post sale enquiries
. Reporting to CEO, CTO and Co-Founders for sales and business development planning
. Calls with developers with regards to development and integrations with CRM
. Testing the latest development on beta before making it live for sales

Assistant Manager Operations  •  Ienergizer IT Services PVT LTD

May 2016 - December 2017

. Marco Holidays - A Business Division of Naaptol online shopping pvt ltd

Key Responsibilities :

. Taking care of Sales and support Operations of 200 Sales associates with respect to Marco Holidays Product.
. Taking care of Marco Support to to Ensure the best of customer services. Monitoring and making Sales Reports and revie and monthly.
. Sharing adviser wise, Team wise and Work Group wise Performance. Training to Trainers on all recent updates.
. Ensuring Process Adherence on all Updates. Monitoring Calls and OB services
. Ensuring Redemption of bought packages.
. Initiated Training in Other centers i.e. HYD CJB and CCU to broadcast in regional languages of India

. Monitoring regional performance as well.
. Ensuring cases clearance during D-7, 3 and +1, to clear OMS and moving cases to finance/Product Teams.
. Close monitoring on APR report to check Agent wise utilization for support staff.

. Weekly Internal Reviews with Team Leads and Managers.
. Month wise business review with Business Head and respective Stack holders.

Achievements :

Recognized as Best Pillar Support for Holiday Sales. Recognized as Best Seller for L2 Performance Package Team with High GPM . R as Best Team Leader for July to Sep 2014 performance. Awarded as Best Lead in December 2014 for Goa LOB. Achieved March to
NFS Sales Targets on Goa product.

Skills Set :

. Microsoft Windows Platforms
. Ms-Office Ms-Word/Excel/Power-Point
. HTML
. Oracle CRM and Other Customer Relationship Management Applications
. Mid Office Navision tool
. Inventory Admin
. Genisys
. CCPulse/CMS
. Aspect 7.3 and 7.1

Team Leader for Thomas Cook Process Sales  •  Ienergizer IT Services PVT LTD

May 2015 - February 2016

Key Responsibility :

. Handling Website Escalations
. Follow-up with Service Delivering Team for smooth MTD
. Team and Performance Management
. Meeting Process SLA's
. Assigning Web Lead Opportunities Data in the team.
. Product Discrepancy Management
. Maintaining the Quality
. Conversion Report
. Sharing the View for Performance Reviews
. Maintaining Productivity Report
. Team Meetings
. Maintaining Transaction and Booking sheet
. Assuring the File Creation
. Payment collections
. Ensure proper Updates Dissemination

Team Leader  •  Make My Trip

April 2014 - April 2015

Key Responsibility :

. Handling P1 Escalations
. Follow-up of P1 Cases and Closer
. Team and Performance Management
. Team Motivation and Development
. Meeting Process SLA's
. Live CMS Monitoring Call monitoring
. Cancellation report for Hotels, Flight and Packages All LOBs
. Updating Details in Hotel Admin
. Product Discrepancy Management
. Maintaining the Quality Scores
. Performance Review and Agent wise Feedback
. Maintaining Productivity Report
. Team Meetings
. Ensure proper Updates Dissemination

Subject Matter Expert  •  Make My Trip

June 2013 - April 2014

Key Responsibility
. Handling escalations
. Resolution/Closure of All Priority Cases with Follow-up
. Managing update management tool on real time basis
. Managing team in absence of team leaders
. Keeping a tab on team absenteeism
. Hotel contracting for FIT
. Cancellation for Hotels and FPH
. Taking sessions on product related issues for agents
. Conducting dip check on new updates and refreshers when required
. Coordinating with WFM regarding Roster and Shift Management.
. Taking Care of OJT batches and their Performance

Apr 2014 - Apr 2015 Team Leader for Make My Trip Holiday Sales

Key Responsibility :

. Handling P1 Escalations
. Follow-up of P1 Cases and Closer
. Team and Performance Management
. Team Motivation and Development
. Meeting Process SLA's
. Live CMS Monitoring Call monitoring
. Cancellation report for Hotels, Flight and Packages All LOBs
. Updating Details in Hotel Admin
. Product Discrepancy Management
. Maintaining the Quality Scores
. Performance Review and Agent wise Feedback
. Maintaining Productivity Report
. Team Meetings
. Ensure proper Updates Dissemination

Holiday Sale Executive  •  Make My Trip

December 2011 - May 2013

Key Responsibilities :
. Reservation for Flight, Hotels and Holiday Packages.
. Itinerary Creation for Customized Packages.
. Follow-up with Customer to convert the Package Sales.
. Follow up with respective team to get the suggested itinerary and rates.
. Worked as a mentor for new hired mentees.

Education

2014 - 2014

Intelenet Global

Steup-up Leadership Skills

2010 - 2010

KICT Institute

Diploma in Computer Applications

2009 - 2009

Dr. BR Ambedkar University Agra

Commerce Graduate

Skills

User Experience


  • User testing
  • Web usability

Product


  • Competitor analysis
  • Business research

Language


  • Hindi
  • English