性經手10+維運建置案 協助業務經理撰寫投標文件、參與開標議價流程 協助專案經理撰寫服務建議書等需求文件 成案後規劃與控管專案時程、跨部門溝通與擔任會議記錄等等 學歷東吳大學 資訊管理 技能 User Experience User testing Web usability Product Competitor analysis Business research Language Chinese English

月企劃單元，並擔任文字編輯，產出文稿15-20頁不等。 2.負責2個專欄的運行，找尋作者邀稿、協助改稿及完稿。 3.採訪展覽、課程及活動內容，並產出文稿報導6-8頁不等。 學歷國立臺南藝術大學 藝術史學 技能 User Experience User testing Web usability Product Competitor analysis Business research Language Chinese English

I have a strong ability to organize collaborative processes and solve complex problems, from strategizing and roadmapping to driving MVP initiatives, accumulating extensive experience in product development from concept to launch. My Website: https://hylucaschang.wixsite.com/profile Skill Product Planning Strategy and roadmap Business model analysis User research Data insight analysis Product prototyping Product Development Backlog prioritization Metrics definition and tracking Minimum Viable Product PRD and business flow design Research on technical documentation Project Management Team leadership Organizational workflow Agile methodology Cross-Functional collaboration Schedule, Cost, and Risk management Work Experience Group Product

10% decrease in customer complaint cases. Churn Rate Optimnization ◆ Breakdown tthw user journey (UJM) and account lifecycle, optimizing expiry notification EDM11 through A/B testing. ◆ By studying data on usage dimensions and renewal performance, segmenting customers, planning exclusive consultant-led conversions/sales. ◆ Researching competitors, integrating customer insights and log trends, optimizing conversion rates from purchase page to checkout. - Reduced overall churn by 1.53% - Increased conversion rate from purchase page to checkout by 10%. Up-selling and Product Experience Optimization ◆ Decomposition of UJM and data performance, conducting A

Syuan Wun Wang (Pamis) Software Engineer A versatile software engineer with a passion for open-source communities, dedicated to researching best practices and design patterns while continually learning new technologies. Possesses the ability to work independently and lead collaborative team efforts. Aspiring not only to contribute project deliverables for the company but also to grow together with the team, shaping a better organizational culture. https://pamiswang.github.io/ [email protected] Software Engineer Kaven Tech | 2022/01 - Present Backend Engineer Project Name Game SDK Integration Project Description Assisted in

minimum expenditure. Growth-focused team leader who champions innovative best practices to drive continuous improvement, analyze data, and generate key insights. Dedicated professional with keen interpersonal, organizational and communication skills for diverse and inclusive modern workplaces. EDUCATION National Yang Ming Chiao Tung University Hsinchu, Taiwan Master of Business Administration, Global MBA Program Sep 2022 – June 2024 GPA: 4.11/4.30 | Specialization in Entrepreneurship, and Supply Chain & Logistics Management Research Assistant (RA) for Professor Kuan-Cheng Huang Teaching Assistant (TA) for Graduate Course: Introduction to Business Management: Economics, Operations and Supply Chain Management, MBA

Cooperate with the development team to execute foreign projects Requirement execution, project risk management , solving and tracking cross-departmental project related problems -Help BD to communicate with customers for more project details -Clarify well-known brand's issue or requirements to meet their project need. FebruaryApril 2021 Taipei, Taiwan Business Project Manager 台灣大哥大 Taiwan Mobile -Do cross-functional communication and cooperation -Plan and design Taiwan mobile OTA related service process -Arrange some test-cases which are cross different department for UAT/ORT -Build product/service roadmap and listing plan, promotion and operation plan