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Avatar of SURAJ KUMAR.
Avatar of SURAJ KUMAR.
Past
JUNIOR SSALES OFFICER @Velnik India Ltd
2019 ~ 2024
Sales
Within three months
Pvt. Ltd. in Muzaffarpur. as a S.R SALES EXCUTIVE • R.S.P.L JanuaryJune 2017 | Taipei, Taiwan Two year six months working experience under distributor R.S.P.L Computer opterator • Computer opterator JulyDecember 2014 | Taipei, Taiwan Six months experience as a Computer opterator in Civil Court Education Babasaheb Bhimrao Ambedkar Bihar University COMMERCE •Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Skills PowerPoint Excel Microsoft Office word Languages Hindi — Native or Bilingual English — Intermediate
PowerPoint
Excel
Microsoft Office
Unemployed
Ready to interview
Full-time / Not interested in working remotely
4-6 years
Babasaheb Bhimrao Ambedkar Bihar University
COMMERCE
Avatar of Shyam Prasad.
Avatar of Shyam Prasad.
Technical Support @infotrack telematices
2013 ~ 2018
Technical Support Engineer
Within one month
junior Technicians to promote team productivity. Successfully diagnosed and resolved hardware, software and application faults to maintain stability. Technical Support • InfoTrack telematices JulyAugust 2018 Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix . Provided clear and concise step-by-step technical support to guide clients. Completed set up tasks for companies, including installing and configuring GPS devices. Education Pursuing Dr. B.R. Ambedkar Open University B.ASt. Thomas Spg High School SSC Skills Word PowerPoint word Excel Languages Telugu — Fluent Hindi — Fluent English — Fluent
Word
PowerPoint
Microsoft Office
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Dr. B.R. Ambedkar Open University
B.A
Avatar of Sandhya Rastogi- Srivastava.
Offline
Avatar of Sandhya Rastogi- Srivastava.
Offline
Sr. Quality Analyst @Satyam BPO
2008 ~ 2009
Product/Project Manager
Within two months
Sandhya Rastogi- Srivastava ITIL - V4 Certified Change Management Professional @ BT | Operations Continuous Improvement Lead (OCIL) Kolkata, West Bengal, India Experienced ITIL certified Project Manager with a proven track record of successfully leading transformational projects. Demonstrated expertise in handling multiple projects and domains, with the ability to adapt to new technologies and challenges. Work Experience Change Management Professional • BT AprilPresent As a Project Manager at British Telecom, I am responsible for overseeing and managing projects to ensure successful delivery. I utilize my strong leadership skills and excellent communication skills to effectively collaborate with stakeholders and drive project
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Axelos
Information Technology
Avatar of Arthur Wang.
Avatar of Arthur Wang.
VP of sales @Rongxin Technology Taiwan office
2020 ~ Present
國內/外業務人員/主管
Within one month
Shih Ming Wang 22 years professional experience in business development, marketing, operation, key account management and product/project management. Experienced in business development and managing tier 1 OEM/ODM customers like Apple, HP, Dell, ASUS, Acer, Quanta, Compal, Wistron, Foxconn, Inventec, Pegatron, ROE, Innolux, GIS, Merry and IEC Advanced skilled in team development, problem-solving, process innovation and goal accomplishment in multi-national companies. Strong team leader and player, excellent interpersonal communication and negotiation skills. Capable of establishing rapport with internal team members(operation, sourcing, NPI), upper management and external partners(sourcing, mechanical engineering, ID
Word
Excel
powerpoint
Employed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
Chung Hua University
Mechanical Engineering
Avatar of Md Danish Nasir Shaikh.
Avatar of Md Danish Nasir Shaikh.
Quality Assurance Analyst @Andromeda BPO
2013 ~ 2015
Assistant Manager Training and Quality
Within one month
Danish Shaikh A motivated and focus individual .Teamwork with the organization goal achievements. My strengths are to work in high pressure environment and know how to bring out the best in any team I am with. Rich experience in handling Loans Sales, Loan collection, Retention and Customer Service ; I have a “win-win” approach and “Can Do” attitude towards life. Mumbai, Maharashtra, India II [email protected] Work Experience Assistant Manager - Quality and Training • CreditEnable FebruaryPresent Handling training and quality of inhouse and vendor location Conducting trainings of new hires on product
Word
Excel
PowerPoint
Employed
Ready to interview
Full-time / Not interested in working remotely
6-10 years
MUMBAI UNIVERSITY
Commerce
Avatar of the user.
Team Leader
More than one year
Outlook
Excel
PowerPoint
Ready to interview
Full-time / Not interested in working remotely
4-6 years
Bhausaheb Vartak Arts, Commerce And Science College And Sheth Kanji V. Parekh Arts And Commerce College
Commerce
Avatar of the user.
Sales Head
More than one year
Sales & Marketing
Sales
Team Management
Ready to interview
Full-time / Not interested in working remotely
10-15 years
Jiwaji University, Gwalior
Commerce
Avatar of Sandeep Chatterjee.
Creative/Content /Project head Digital, Television ,Films and Social Media
More than one year
Sandeep Chatterjee More than two decade of experience including Entrepreneurial & Management experience of TV Programming / Ideation and creation of new concepts, Planning, Execution and overseeing multiple of Production in TV / Film making. Have cross - department experience in handling Senior and Mid- level professionals. My Creative experience includes top end Soaps (over 1500 hrs. of Category 1 Entertainment), Interactive Recorded and Live Content Production. In India and abroad ( Dhaka and Dubai) • Responsible for developing creative ideas and concepts for the purpose of facilitating the delivery of the project in the best way • Supervise creative staff
Word
PowerPoint
Google Drive
Ready to interview
Full-time / Interested in working remotely
More than 15 years
Sri Venkateswara College,Delhi University
History Hons.
Avatar of shivam mishra.
Avatar of shivam mishra.
AUDIT SUPERVISOR @MAHARASHTRA ENVIRO POWER LIMITED
2018 ~ 2018
Production Operation Engineer/ Shift-in-charge
Within two months
Shivam Mishra "Dynamic Professional: Experienced professional with a diverse background spanning environment, quality control, pollution control, food plant supervision, auditing, steel plant, coke oven production operation and management, and maintenance. Committed to operational excellence, process improvements, and maintaining highquality standards. Thrives in dynamic environments, driven by a strategic mindset and a passion for continuous learning and growth. Ready to Drive Success!" Wardha, Maharashtra, India Work Experience SeptemberPresent PRODUCTION OPERATION ENGINEER/SHIFT-IN-CHARGE EVONITH METALLICS LIMITED "Results-Driven Professional: Specializing in Coke Oven Operations" - Operational Efficiency: Expert in optimizing resource utilization to meet production targets while
Word
PowerPoint
Excel
Employed
Open to opportunities
Full-time / Not interested in working remotely
4-6 years
DDEG
ADVANCE DIPLOMA IN COMPUTER APPLICATION
Avatar of the user.
Avatar of the user.
Past
Learning and Development Lead @MarketStar
2023 ~ Present
Training Manager
Within two months
Microsoft Office
JavaScript
HTML/CSS
Unemployed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
Nizam Institute of Engineering & Technology
Computer Science

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Within two months
ITIL - V4 Certified Project Leader @ BT | Operations Continuous Improvement Lead (OCIL)
Logo of BT.
BT
2022 ~ Present
Kolkata, West Bengal, India
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Project Manager
Fields of Employment
Work experience
6-10 years
Management
Skills
Word
PowerPoint
Excel
Communication
Tsna
OMNET
People Management
Project Management
Time Management
Stakeholder Management
Training and mentoring skills
Languages
English
Fluent
Hindi
Native or Bilingual
Job search preferences
Positions
Product/Project Manager
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Axelos
Major
Information Technology
Print

Sandhya Rastogi- Srivastava

ITIL - V4 Certified Change Management Professional @ BT | Operations Continuous Improvement Lead (OCIL)

  Kolkata, West Bengal, India

Experienced ITIL certified Project Manager with a proven track record of successfully leading transformational projects. Demonstrated expertise in handling multiple projects and domains, with the ability to adapt to new technologies and challenges. 

Work Experience

Change Management Professional  •  BT

April 2022 - Present

As a Project Manager at British Telecom, I am responsible for overseeing and managing projects to ensure successful delivery. I utilize my strong leadership skills and excellent communication skills to effectively collaborate with stakeholders and drive project success.
Oversee and manage projects, ensuring adherence to project timelines, budgets, and quality standards.
Collaborate with stakeholders to define project requirements and deliverables.
Utilize project management methodologies and tools to plan, execute, and monitor projects.
Lead and motivate project teams, fostering a collaborative and high-performing work environment.
Ensure effective communication and coordination across project teams and stakeholders.
Track project progress and performance, providing regular updates to stakeholders.
Identify and resolve conflicts or bottlenecks to keep projects on track.
Currently working on multiple projects, including Entuity to ServiceNow integration scoping various capabilities of Discovery, Monitoring, and TSNA, NGSD to ServiceNow Data migration, Data Modeling (CMDB), Workforce Management related IWD to Auto Work Allocation (AWA) migration.
Leading a team of Business Analysts to achieve project targets and complete projects within dedicated timelines.

Team Lead  •  HCL Technologies

January 2014 - September 2014

As a Team Leader at HCL, I successfully led a team to achieve project goals and deliver high-quality results. Key responsibilities included:
Led a team of 25 agents, providing guidance and support to ensure successful project execution.
Trained new joiners, ensuring they were equipped with the necessary skills and knowledge.
Driven a culture of personal allyship
Managed Enterprise account for SME customers (UK).
Received the Extra Miller Award for Best Performance, recognizing my dedication and exceptional work.
Received appreciation from stakeholders for excellent work and dedication.

Quality Analyst  •  Cegedim Software India Pvt Ltd

September 2010 - June 2011

As a Service Quality Analyst at Cegedim Software Indi Pvt. Ltd., I played a key role in ensuring service quality and customer satisfaction. Key responsibilities included:
Monitored and evaluated service quality for Tech Support agents to identify areas for improvement.
Prepare and delivering monitoring evaluations to CSRs and Team Leaders for quality improvement. Use and document the SAFE coaching model.
Collaborated with cross-functional teams to implement process improvements and enhance service delivery.
Played a critical role in training new joiners, ensuring they were equipped with the necessary skills and knowledge.

Sr. Quality Analyst  •  Satyam BPO

January 2008 - April 2009

Analyze Compliance Procedure followed by technical advisor supporting and troubleshooting dial up/ broadband.
Developed a comprehensive quality assurance program that ensured all deliverables met the highest standards of quality
Trend report on defects, process failure discussions, with market unit to improve overall process and customer experience.

Quality Analyst  •  Infosys

January 2005 - June 2007

Developed and maintained quality metrics for tracking and measuring product performance

Driving Continuous Improvement through ideation.

Conduct training sessions on digital communication skills to improve overall customer experience.

Education


Axelos

Information Technology

2023 - 2023

Lucknow University

Public Relations/Image Management

2002 - 2003

Lucknow University

Art/Art Studies, General

1999 - 2002

New Way Inter College, Lucknow

PCM

1998 - 1999

Cathedral School

Field of study

1995 - 1997

Projects

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Skills

   Word      PowerPoint      Excel      Communication      Tsna      OMNET      People Management      Project Management      Time Management      Stakeholder Management      Training and mentoring skills   

Languages

   English — Fluent      Hindi — Native or Bilingual   

Resume
Profile

Sandhya Rastogi- Srivastava

ITIL - V4 Certified Change Management Professional @ BT | Operations Continuous Improvement Lead (OCIL)

  Kolkata, West Bengal, India

Experienced ITIL certified Project Manager with a proven track record of successfully leading transformational projects. Demonstrated expertise in handling multiple projects and domains, with the ability to adapt to new technologies and challenges. 

Work Experience

Change Management Professional  •  BT

April 2022 - Present

As a Project Manager at British Telecom, I am responsible for overseeing and managing projects to ensure successful delivery. I utilize my strong leadership skills and excellent communication skills to effectively collaborate with stakeholders and drive project success.
Oversee and manage projects, ensuring adherence to project timelines, budgets, and quality standards.
Collaborate with stakeholders to define project requirements and deliverables.
Utilize project management methodologies and tools to plan, execute, and monitor projects.
Lead and motivate project teams, fostering a collaborative and high-performing work environment.
Ensure effective communication and coordination across project teams and stakeholders.
Track project progress and performance, providing regular updates to stakeholders.
Identify and resolve conflicts or bottlenecks to keep projects on track.
Currently working on multiple projects, including Entuity to ServiceNow integration scoping various capabilities of Discovery, Monitoring, and TSNA, NGSD to ServiceNow Data migration, Data Modeling (CMDB), Workforce Management related IWD to Auto Work Allocation (AWA) migration.
Leading a team of Business Analysts to achieve project targets and complete projects within dedicated timelines.

Team Lead  •  HCL Technologies

January 2014 - September 2014

As a Team Leader at HCL, I successfully led a team to achieve project goals and deliver high-quality results. Key responsibilities included:
Led a team of 25 agents, providing guidance and support to ensure successful project execution.
Trained new joiners, ensuring they were equipped with the necessary skills and knowledge.
Driven a culture of personal allyship
Managed Enterprise account for SME customers (UK).
Received the Extra Miller Award for Best Performance, recognizing my dedication and exceptional work.
Received appreciation from stakeholders for excellent work and dedication.

Quality Analyst  •  Cegedim Software India Pvt Ltd

September 2010 - June 2011

As a Service Quality Analyst at Cegedim Software Indi Pvt. Ltd., I played a key role in ensuring service quality and customer satisfaction. Key responsibilities included:
Monitored and evaluated service quality for Tech Support agents to identify areas for improvement.
Prepare and delivering monitoring evaluations to CSRs and Team Leaders for quality improvement. Use and document the SAFE coaching model.
Collaborated with cross-functional teams to implement process improvements and enhance service delivery.
Played a critical role in training new joiners, ensuring they were equipped with the necessary skills and knowledge.

Sr. Quality Analyst  •  Satyam BPO

January 2008 - April 2009

Analyze Compliance Procedure followed by technical advisor supporting and troubleshooting dial up/ broadband.
Developed a comprehensive quality assurance program that ensured all deliverables met the highest standards of quality
Trend report on defects, process failure discussions, with market unit to improve overall process and customer experience.

Quality Analyst  •  Infosys

January 2005 - June 2007

Developed and maintained quality metrics for tracking and measuring product performance

Driving Continuous Improvement through ideation.

Conduct training sessions on digital communication skills to improve overall customer experience.

Education


Axelos

Information Technology

2023 - 2023

Lucknow University

Public Relations/Image Management

2002 - 2003

Lucknow University

Art/Art Studies, General

1999 - 2002

New Way Inter College, Lucknow

PCM

1998 - 1999

Cathedral School

Field of study

1995 - 1997

Projects

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Skills

   Word      PowerPoint      Excel      Communication      Tsna      OMNET      People Management      Project Management      Time Management      Stakeholder Management      Training and mentoring skills   

Languages

   English — Fluent      Hindi — Native or Bilingual