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6-10 years
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Avatar of Reno Bernitia.
Avatar of Reno Bernitia.
Past
Implementation Coordinator @PT JAVA UNITED SERVICES
2022 ~ 2024
Project Coordinator
Within one month
Known for my punctuality and attention to detail, I consistently strive for excellence in all endeavors. Depok, Jawa Barathttps://www.linkedin.com/in/reno-bernitia Pengalaman Kerja JanuariApril 2024 Implementation Coordinator PT JAVA UNITED SERVICES Team Coordination: Organize field team activities to ensure project execution aligns with plans. Supervision: Monitor field work for quality and safety adherence. Communication: Maintain effective communication among field team, management, and stakeholders. Problem Solving: Address field issues promptly and efficiently. Resource Management: Manage manpower, materials, and equipment usage. Reporting: Provide project progress reports
Microsoft Office
SDA
Public Relations
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
SMK NEGERI 2 DEPOK
Electrical, Electronics and Communications Engineering
Avatar of the user.
Avatar of the user.
Past
客戶諮詢師 @忠訓國際股份有限公司
2023 ~ 2024
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
Within one month
Word
ERP
Microsoft Office
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
臺北市立大學
環境教育與資源所
Avatar of the user.
Avatar of the user.
Past
Overseas Sales @Lines & Tendency Corporation (Food material trading company)
2020 ~ 2023
Product Manager/Project Manager/Pre-Sales/Sales/Procurement
Within one month
Communication
Sales & Customer Service
Business Development
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Taiwan University of Science and Technology
MBA
Avatar of Sandhya Rastogi- Srivastava.
Offline
Avatar of Sandhya Rastogi- Srivastava.
Offline
Sr. Quality Analyst @Satyam BPO
2008 ~ 2009
Product/Project Manager
Within two months
Data Modeling (CMDB), Workforce Management related IWD to Auto Work Allocation (AWA) migration. Leading a team of Business Analysts to achieve project targets and complete projects within dedicated timelines. Team Lead • HCL Technologies JanuarySeptember 2014 As a Team Leader at HCL, I successfully led a team to achieve project goals and deliver high-quality results. Key responsibilities included: Led a team of 25 agents, providing guidance and support to ensure successful project execution. Trained new joiners, ensuring they were equipped with the necessary skills and knowledge. Driven a culture of personal allyship Managed Enterprise account
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Axelos
Information Technology
Avatar of Robert Yang.
Avatar of Robert Yang.
Senior Associate @DBS Bank
2023 ~ Present
Project Manager
Within two months
In my role as a Project Manager, I've led various initiatives for Citi Mobile TW, including feature enhancements and bug fixes, aiming to innovate customer experiences. •Managed key aspects like schedule management, test reporting, and defect tracking, ensuring project efficiency and transparency. My responsibilities also included writing project documents and coordinating meetings across departments, facilitating smooth project execution. •Skilled in project planning, quality control, and problem-solving, I adeptly handle cross-departmental communications, especially in critical situations. Collaborating closely with engineers and product teams, I contribute to devising optimal project solutions, ensuring compliance with regulatory
Word
Excel
Swift
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Shu-Te University
Avatar of Devraj Kumar.
Avatar of Devraj Kumar.
Staff Engineer @NextGen Healthcare India
2019 ~ Present
Senior Software Developer
Within three months
Proficient in crafting clean, efficient code utilizing ASP.Net MVC, C#, and SQL. • Skilled in documenting processes and optimizing system performance. • Committed to continuous learning to remain at the forefront of technology advancements. Senior Software Engineer • CBSI INDIA PVT LTD MayFebruary 2018 • Spearheaded development on Project HP Eclipse utilizing HP ALM, DevExpress, ASP.Net, API, and SQL to enhance automation and integration capabilities. • Delivered high-quality, efficient software solutions by adeptly employing a broad range of tools and frameworks, showcasing expertise in software engineering and project execution. Software Engineer • KPIT Technologies Ltd
C#.NET development
PL/SQL
LINQ
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
North Maharastra University, Jalgaon, Maharastra
Computer Science & Engineering
Avatar of 蔡益鈞.
Avatar of 蔡益鈞.
Project Manager @Perfect Corp.
2021 ~ Present
Product/Project Manager
Within one month
8A%E9%88%9E-%E8%94%A1-6b/ Work Experience AprilPresent Taipei, Taiwan Project Manager Perfect Corp. -Manage the process of developing foreign projects (such as: pre-planning, process analysis, solution evaluation, data verification, system testing, user testing) -Cooperate with the development team to execute foreign projects Requirement execution, project risk management , solving and tracking cross-departmental project related problems -Help BD to communicate with customers for more project details -Clarify well-known brand's issue or requirements to meet their project need. FebruaryApril 2021 Taipei, Taiwan Business Project Manager 台灣大哥大 Taiwan Mobile
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立中央大學
企業管理研究所
Avatar of Angela Gau.
Avatar of Angela Gau.
Marketing Specialist(暫時代理員工) @Grundfos Pumps Taiwan
2023 ~ Present
行銷,國貿
Within one month
Yu-Jen, Gau Taichung City, Taiwan Proactive Specialist/Coordinator with years of international trading & marketing experience, customer relationships, and cross-departmental and cross-cultural cooperation in different industries. • 3 years in international business as a sales rep. , nearly 4 years in marketing for a German CAM software company in Taiwan, and 1 year as a project coordinator for Siemens Gamesa • Possess experience in international business, marketing, exhibitions, project execution, customer communication, and more. Experience Commercial Site Administrator • Siemens Gamesa Renewable Energy S.A DecOct.2022 Procurement • Support Site PO processes to raise PO requisitions
Communication Skills
Communication
Social Media Marketing
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
文藻外語大學(Wenzao Ursuline University of Languages)
翻譯
Avatar of Sophia Liao.
Avatar of Sophia Liao.
Past
公關企劃 @麗舍生活國際股份有限公司
2008 ~ 2014
Senior Marketing Specialist
Within one month
media. Plan and execute the press and in-store events. Key Achievements: Celebrity and Influencer Marketing: Collaborated with more than 10 celebrities and media outlets, partnered with over 20 influencers, successfully boosting brand awareness and generating a PR value exceeding one million. HuaShan KANGOL POP-UP Store Project Execution: Exceeded the sales target by over 50% and achieved an annual brand performance rate of over 100%. The pop-up store model provided the brand with opportunities to expand its distribution channels and added dedicated counters in the Shin Kong Mitsukoshi Xinyi Store, Zhongshan Store, and Taichung
Word
PowerPoint
Excel
Unemployed
Ready to interview
Part-time / Interested in working remotely
10-15 years
世新大學新聞系
新聞, 廣告公關
Avatar of the user.
Senior Business Analyst
More than one year
ITIL
Service Now
Ready to interview
Full-time / Interested in working remotely
10-15 years
DAV PG college
Commerce

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Adaptability
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Within two months
ITIL - V4 Certified Project Leader @ BT | Operations Continuous Improvement Lead (OCIL)
Logo of BT.
BT
2022 ~ Present
Kolkata, West Bengal, India
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Project Manager
Fields of Employment
Work experience
6-10 years
Management
Skills
Word
PowerPoint
Excel
Communication
Tsna
OMNET
People Management
Project Management
Time Management
Stakeholder Management
Training and mentoring skills
Languages
English
Fluent
Hindi
Native or Bilingual
Job search preferences
Positions
Product/Project Manager
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Axelos
Major
Information Technology
Print

Sandhya Rastogi- Srivastava

ITIL - V4 Certified Change Management Professional @ BT | Operations Continuous Improvement Lead (OCIL)

  Kolkata, West Bengal, India

Experienced ITIL certified Project Manager with a proven track record of successfully leading transformational projects. Demonstrated expertise in handling multiple projects and domains, with the ability to adapt to new technologies and challenges. 

Work Experience

Change Management Professional  •  BT

April 2022 - Present

As a Project Manager at British Telecom, I am responsible for overseeing and managing projects to ensure successful delivery. I utilize my strong leadership skills and excellent communication skills to effectively collaborate with stakeholders and drive project success.
Oversee and manage projects, ensuring adherence to project timelines, budgets, and quality standards.
Collaborate with stakeholders to define project requirements and deliverables.
Utilize project management methodologies and tools to plan, execute, and monitor projects.
Lead and motivate project teams, fostering a collaborative and high-performing work environment.
Ensure effective communication and coordination across project teams and stakeholders.
Track project progress and performance, providing regular updates to stakeholders.
Identify and resolve conflicts or bottlenecks to keep projects on track.
Currently working on multiple projects, including Entuity to ServiceNow integration scoping various capabilities of Discovery, Monitoring, and TSNA, NGSD to ServiceNow Data migration, Data Modeling (CMDB), Workforce Management related IWD to Auto Work Allocation (AWA) migration.
Leading a team of Business Analysts to achieve project targets and complete projects within dedicated timelines.

Team Lead  •  HCL Technologies

January 2014 - September 2014

As a Team Leader at HCL, I successfully led a team to achieve project goals and deliver high-quality results. Key responsibilities included:
Led a team of 25 agents, providing guidance and support to ensure successful project execution.
Trained new joiners, ensuring they were equipped with the necessary skills and knowledge.
Driven a culture of personal allyship
Managed Enterprise account for SME customers (UK).
Received the Extra Miller Award for Best Performance, recognizing my dedication and exceptional work.
Received appreciation from stakeholders for excellent work and dedication.

Quality Analyst  •  Cegedim Software India Pvt Ltd

September 2010 - June 2011

As a Service Quality Analyst at Cegedim Software Indi Pvt. Ltd., I played a key role in ensuring service quality and customer satisfaction. Key responsibilities included:
Monitored and evaluated service quality for Tech Support agents to identify areas for improvement.
Prepare and delivering monitoring evaluations to CSRs and Team Leaders for quality improvement. Use and document the SAFE coaching model.
Collaborated with cross-functional teams to implement process improvements and enhance service delivery.
Played a critical role in training new joiners, ensuring they were equipped with the necessary skills and knowledge.

Sr. Quality Analyst  •  Satyam BPO

January 2008 - April 2009

Analyze Compliance Procedure followed by technical advisor supporting and troubleshooting dial up/ broadband.
Developed a comprehensive quality assurance program that ensured all deliverables met the highest standards of quality
Trend report on defects, process failure discussions, with market unit to improve overall process and customer experience.

Quality Analyst  •  Infosys

January 2005 - June 2007

Developed and maintained quality metrics for tracking and measuring product performance

Driving Continuous Improvement through ideation.

Conduct training sessions on digital communication skills to improve overall customer experience.

Education


Axelos

Information Technology

2023 - 2023

Lucknow University

Public Relations/Image Management

2002 - 2003

Lucknow University

Art/Art Studies, General

1999 - 2002

New Way Inter College, Lucknow

PCM

1998 - 1999

Cathedral School

Field of study

1995 - 1997

Projects

Project Name

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Project Name

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Skills

   Word      PowerPoint      Excel      Communication      Tsna      OMNET      People Management      Project Management      Time Management      Stakeholder Management      Training and mentoring skills   

Languages

   English — Fluent      Hindi — Native or Bilingual   

Resume
Profile

Sandhya Rastogi- Srivastava

ITIL - V4 Certified Change Management Professional @ BT | Operations Continuous Improvement Lead (OCIL)

  Kolkata, West Bengal, India

Experienced ITIL certified Project Manager with a proven track record of successfully leading transformational projects. Demonstrated expertise in handling multiple projects and domains, with the ability to adapt to new technologies and challenges. 

Work Experience

Change Management Professional  •  BT

April 2022 - Present

As a Project Manager at British Telecom, I am responsible for overseeing and managing projects to ensure successful delivery. I utilize my strong leadership skills and excellent communication skills to effectively collaborate with stakeholders and drive project success.
Oversee and manage projects, ensuring adherence to project timelines, budgets, and quality standards.
Collaborate with stakeholders to define project requirements and deliverables.
Utilize project management methodologies and tools to plan, execute, and monitor projects.
Lead and motivate project teams, fostering a collaborative and high-performing work environment.
Ensure effective communication and coordination across project teams and stakeholders.
Track project progress and performance, providing regular updates to stakeholders.
Identify and resolve conflicts or bottlenecks to keep projects on track.
Currently working on multiple projects, including Entuity to ServiceNow integration scoping various capabilities of Discovery, Monitoring, and TSNA, NGSD to ServiceNow Data migration, Data Modeling (CMDB), Workforce Management related IWD to Auto Work Allocation (AWA) migration.
Leading a team of Business Analysts to achieve project targets and complete projects within dedicated timelines.

Team Lead  •  HCL Technologies

January 2014 - September 2014

As a Team Leader at HCL, I successfully led a team to achieve project goals and deliver high-quality results. Key responsibilities included:
Led a team of 25 agents, providing guidance and support to ensure successful project execution.
Trained new joiners, ensuring they were equipped with the necessary skills and knowledge.
Driven a culture of personal allyship
Managed Enterprise account for SME customers (UK).
Received the Extra Miller Award for Best Performance, recognizing my dedication and exceptional work.
Received appreciation from stakeholders for excellent work and dedication.

Quality Analyst  •  Cegedim Software India Pvt Ltd

September 2010 - June 2011

As a Service Quality Analyst at Cegedim Software Indi Pvt. Ltd., I played a key role in ensuring service quality and customer satisfaction. Key responsibilities included:
Monitored and evaluated service quality for Tech Support agents to identify areas for improvement.
Prepare and delivering monitoring evaluations to CSRs and Team Leaders for quality improvement. Use and document the SAFE coaching model.
Collaborated with cross-functional teams to implement process improvements and enhance service delivery.
Played a critical role in training new joiners, ensuring they were equipped with the necessary skills and knowledge.

Sr. Quality Analyst  •  Satyam BPO

January 2008 - April 2009

Analyze Compliance Procedure followed by technical advisor supporting and troubleshooting dial up/ broadband.
Developed a comprehensive quality assurance program that ensured all deliverables met the highest standards of quality
Trend report on defects, process failure discussions, with market unit to improve overall process and customer experience.

Quality Analyst  •  Infosys

January 2005 - June 2007

Developed and maintained quality metrics for tracking and measuring product performance

Driving Continuous Improvement through ideation.

Conduct training sessions on digital communication skills to improve overall customer experience.

Education


Axelos

Information Technology

2023 - 2023

Lucknow University

Public Relations/Image Management

2002 - 2003

Lucknow University

Art/Art Studies, General

1999 - 2002

New Way Inter College, Lucknow

PCM

1998 - 1999

Cathedral School

Field of study

1995 - 1997

Projects

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Skills

   Word      PowerPoint      Excel      Communication      Tsna      OMNET      People Management      Project Management      Time Management      Stakeholder Management      Training and mentoring skills   

Languages

   English — Fluent      Hindi — Native or Bilingual