sales team. Updating social media accounts. Sale Associate Co., Ltd Attract MaySep 2019 Taipei, Taiwan Best of the sales performance during 2019 Jun.~ Sep. Top 2 of new customer acquisition of au creditcards in FebruaryAchieving established goals. Introducing promotions and opportunities to customers. Cross-selling products to increase purchase amounts. Team Leader of Customer Service Life Academy MayFeb 2018 Taipei, Taiwan Leader of the 6-person team. OJT trainer. Event Planner for Domestic and Overseas. Maintaining a marketing database. Greeting customers, responding to questions, improving engagement with merchandise

Grace Lin Ying-Cih Lin 9+ years experience in cross border e-commerce (Subtotal) 6+ years experience in cross border e-commerce (B2C) 3+ years experience in cross border e-commerce (B2B) Highlights Service-Minded Accurate Efficient Multi-tasker Supporting Microsoft Office Applications (Excel, word, power point etc.) Team work and good communication with coworkers Experience Alibaba.com - Senior Product Operation Specialist 20th Mar. - Now Taipei, Taiwan 1. To develop and to do well in production operations. 2. To serve and make sure members in good development. 3. According