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4-6 years
6-10 years
10-15 years
More than 15 years
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia2022 ~ 2024
・
Customer Support Lead
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Brawijaya
・
Computer Science
Product Developer @Sararose International Inc2020 ~ Present
・
Product/Project Manager
Within one month
Product: hat, handbag, belt, garment, home decor, water bottle...etc Key customer: Forever 21 | MAO Mapping over 20 customers from worldwide with suitable vendor for customized product. Cooperated with design team to adjust the design, with purchasing team for finding qualified vendor and with QA team for shipping out good quality product. did fashion trend research for each season to make sure all of recommended product is on trend. Negotiated price with vendor to reach customer's request. Managed customer accounts to secure customer satisfaction and repeat business. Identified ...
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
華梵大學
・
外國語文學系
Within one month
export documents 6. Make a plan to import goods in one year ( RIBMake a monthly realization report and submit it to INSW. 8. Submit import approval letter ( PI ) at INSW. 9. Provide consultations to customers regarding customs issues. 10. Maintain good relationships with customers. 11. Usually travels within or outside the city to build good relationships with customers. 12. Make monthly reports related to imports. 13. Ensure all procedures run smoothly and follow company SOPs for customer satisfaction. 14. Booking ships for export and communicating
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Past
Head of Business Operations @51Talk2022 ~ 2024
・
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
・
MarketingService Manager @Geekplus International Co. Ltd2020 ~ Present
・
COO or Head of Operations or Head of Sales/Business Development
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Hong Kong Polytechnic University
・
Bsc Hon Hotel Management
Procurement/Sales Engineer @Roresin Corp2017 ~ Present
・
Procurement/Sales Engineer
Within one month
product development in the Asia-Pacific region. Established 2 new suppliers to fulfill the R&D and procurement team's needs for introducing new items within a span of 6 months. Negotiation - Conducted analysis of 40+ customer complaints to identify root causes and formulated resolution, successfully increasing customer satisfaction and loyalty by 15-20%. Resolved quality disputes by negotiating an exceptional refund agreement with the supplier, thereby safeguarding and reinforcing our important client relationship. Problem - solving - Converted customized contracts to replace standardized contracts to resolve disputes between the customer - BenQ Material and the international supplier
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
銘傳大學 Ming Chuan University
・
Business AdministrationPast
Senior Marketing Specialist @ASUS Cloud Corporation2017 ~ 2023
・
行銷企劃專員
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Kaohsiung First University of Science and Technology
・
Applied English
Within one month
the SDGs programs. - Developed content and met with key personnel from the networks to provide fast and honest answers to the potential clients. Achievement : - Successfully invited Taiwanese professionals of different backgrounds to join the programs for the provision of expertise support. - Provided quality SDGs programs which achieved customer satisfaction, thus facilitating the expansion of network and further promotion of the service. Teaching Assistant and Research Assistant • Yuan Ze University, Taiwan OctoberSeptemberGraded undergraduate students' written work. - Assisted the professors in research work. Teacher of English • Vietnam Australia English School, Vietnam JulyJulyDesigned the curriculum and u
Studying
・
Ready to interview
Full-time / Not interested in working remotely
4-6 years
Yuan Ze University
・
Applied Linguistics1
Within two months
will concentrate on what makes Q7 Casino stand out in terms of payment efficiency as we examine the variables that contribute to its expanding popularity among online casino lovers. Speedy resolution In this digital age, the ease and speed with which transactions are executed has a significant impact on customer satisfaction and loyalty, particularly in the online gambling industry. Players appreciate the excitement of the game and want to stay up with the rapid pace, hence Q7 Casino https://www.thexboxhub.com/responsible-gambling-at-q7-casino-australia-balancing-fun-and-accountability/
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
More than 15 years
Past
Transaction risk analyst @PT BANK BRI Tbk2020 ~ 2023
・
Within two months
gmail.com Employment History Transaction Risk Analyst • PT BANK BRI MeiOktoberAnalysed and interrogated large datasets for high-quality risk reporting. 2. Temporarily blocking debit and credit cards which is suspect risk transactions. Contact Center • PT BANK BRI OktoberAprilProcessed complaints professionally, seeking effective, timely solutions for continued customer satisfaction. 2. Acted as first point of contact for customer issues and queries. 3. Optimised customer experience by tailoring responses to individual needs. Handled high call volumes with accuracy and efficiency for optimum productivity. EducationUniversitas Kristen Indonesia Bachelor Degree English Education Skills Microsoft
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Kristen Indonesia
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Within one month
Director, Semiconductor Packaging R&D; Senior Member of Technical Staff
Texas Instruments
・
2020 ~ 2023
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Packaging Engineer
Fields of Employment
Semiconductor
Work experience
More than 15 years
Management
I've had experience in managing 15+ people
Skills
Languages
English
・
Professional
Job search preferences
Positions
Director or Managing Director above
Job types
Full-time
Locations
Taipei, 台灣, California, 美國, TX, 美國, AZ, 美國
Remote
Interested in working remotely
Freelance
No
Educations
School
University of Michigan
Major
Mechanical Engineering / Industrial Engineering
Sean Kuo
Director, Semiconductor Packaging R&D; Senior Member of Technical Staff
20 year experience in Semiconductor Package Development, Quality, Reliability and Assembly process improvement.
14+ year leading cross functional teams in global organization to achieve sustainable best records, improve customer satisfaction and increase stakeholder values.
Demonstrated a dynamic combination of strategic leadership and technical expertise; deep
understanding in problem-solving skill and program/supply chain/budget management; enthusiasm in people development.
Taipei City, Taiwan
[email protected]
https://www.linkedin.com/in/sean-kuo-47247a25/
工作經歷
二月 2020 - 八月 2023
Taipei, Taiwan
Director, Semiconductor Packaging R&D
Texas Instruments
- Led team to define TI-Taiwan new package roadmap and strategy, as well as develop and introduce new packages with innovative ideas, robust quality, and cost competitive solutions to on-time release.
Built strong connection with operation teams to smoothly and flawlessly launch complex devices and hit business goal.
Served as TI-Taiwan leadership team to direct and decide factory strategy as well as mitigate business continuity risks.
Organized and hosted worldwide meetings virtually with 120+ participants across 5+ time zones.
Coached engineers to win top 3 paper among 100+ papers in worldwide conference in 3 consecutive years.
Initiated and coached team to submit 36 IPs. 25 approved to file US patent.
Developed top notch people in multiple nations by leveraging worldwide resource.
十一月 2017 - 二月 2020
Taipei, Taiwan
Director, Quality and Reliability Assurance
Texas Instruments
- Led team to drive Taiwan quality strategy, build quality foundation and improve all quality indices.
Served as site customer representative to successfully pass IATF-16949 internal and external audits from key customers.
Led team to solve customer incidents and returns to receive high customer satisfaction across Assembly and Test process.
Led cross-function teams to drive site quality excellence. Reduced low tech error cases. Improved indices of 6 chronic defects to record low by engineering breakthrough.
Chair of MRB (Material Review Board) to direct risk assessment to protect quality to customers.
Chair of CCB (Change Control Board) to drive the process change risk assessment with improved quality.
十月 2013 - 十一月 2017
Taipei, Taiwan
Manager, Assembly Process Engineering
Texas Instruments
- Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
四月 2009 - 十月 2013
Taipei, Taiwan
Manager, Wire Bond and Direct Material Cost, Assembly Process Engineering
Texas Instruments
- Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
四月 2003 - 四月 2009
Taipei, Taiwan
Individual Process/Packaging Engineer, Assembly Process Engineering
Texas Instruments
- 2005 Jun to 2009 Apr (Taiwan): Senior Wire Bond Packaging Engineer
2004 May to 2005 Apr (Dallas, TX): Packaging and Si node readiness Engineer
2003 Apr to 2004 May (Taiwan): Wire Bond Process Engineer
學歷
2000 - 2002
University of Michigan
Mechanical Engineering / Industrial Engineering
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
技能
- Word
- PowerPoint
- Excel
語言
- English — 專業
Sean Kuo
Director, Semiconductor Packaging R&D; Senior Member of Technical Staff
20 year experience in Semiconductor Package Development, Quality, Reliability and Assembly process improvement.
14+ year leading cross functional teams in global organization to achieve sustainable best records, improve customer satisfaction and increase stakeholder values.
Demonstrated a dynamic combination of strategic leadership and technical expertise; deep
understanding in problem-solving skill and program/supply chain/budget management; enthusiasm in people development.
Taipei City, Taiwan
[email protected]
https://www.linkedin.com/in/sean-kuo-47247a25/
工作經歷
二月 2020 - 八月 2023
Taipei, Taiwan
Director, Semiconductor Packaging R&D
Texas Instruments
- Led team to define TI-Taiwan new package roadmap and strategy, as well as develop and introduce new packages with innovative ideas, robust quality, and cost competitive solutions to on-time release.
Built strong connection with operation teams to smoothly and flawlessly launch complex devices and hit business goal.
Served as TI-Taiwan leadership team to direct and decide factory strategy as well as mitigate business continuity risks.
Organized and hosted worldwide meetings virtually with 120+ participants across 5+ time zones.
Coached engineers to win top 3 paper among 100+ papers in worldwide conference in 3 consecutive years.
Initiated and coached team to submit 36 IPs. 25 approved to file US patent.
Developed top notch people in multiple nations by leveraging worldwide resource.
十一月 2017 - 二月 2020
Taipei, Taiwan
Director, Quality and Reliability Assurance
Texas Instruments
- Led team to drive Taiwan quality strategy, build quality foundation and improve all quality indices.
Served as site customer representative to successfully pass IATF-16949 internal and external audits from key customers.
Led team to solve customer incidents and returns to receive high customer satisfaction across Assembly and Test process.
Led cross-function teams to drive site quality excellence. Reduced low tech error cases. Improved indices of 6 chronic defects to record low by engineering breakthrough.
Chair of MRB (Material Review Board) to direct risk assessment to protect quality to customers.
Chair of CCB (Change Control Board) to drive the process change risk assessment with improved quality.
十月 2013 - 十一月 2017
Taipei, Taiwan
Manager, Assembly Process Engineering
Texas Instruments
- Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
四月 2009 - 十月 2013
Taipei, Taiwan
Manager, Wire Bond and Direct Material Cost, Assembly Process Engineering
Texas Instruments
- Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
四月 2003 - 四月 2009
Taipei, Taiwan
Individual Process/Packaging Engineer, Assembly Process Engineering
Texas Instruments
- 2005 Jun to 2009 Apr (Taiwan): Senior Wire Bond Packaging Engineer
2004 May to 2005 Apr (Dallas, TX): Packaging and Si node readiness Engineer
2003 Apr to 2004 May (Taiwan): Wire Bond Process Engineer
學歷
2000 - 2002
University of Michigan
Mechanical Engineering / Industrial Engineering
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
技能
- Word
- PowerPoint
- Excel
語言
- English — 專業