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Definition of Reputation Credits
Shaikh Ruwaid
IT Infrastructure Expert
Karachi, Karachi City, Sindh, Pakistan
Results-driven IT professional with extensive experience in managing and optimizing complex infrastructures. Proven track record as Deputy Manager of IT Infrastructure, adept at overseeing the planning, implementation, and maintenance of robust network systems. Strong leader with a focus on innovation and efficiency, collaborating with cross-functional teams to align IT initiatives with organizational objectives. Committed to staying current with emerging technologies. A strategic thinker with a passion for driving IT excellence and contributing to overall organizational success
Work Experience
Deputy Manager IT Infrastructure • Amreli Steels Limited
December 2019 - Present
• Directed the supervision and maintenance of the company's IT infrastructure, encompassing responsibilities for servers, networks, and systems.
• Led and supported team of IT professionals, ensuring effective project delivery and adherence to deadlines.
• Established and executed IT policies and procedures, ensuring compliance with industry standards and best practices.
• Managed IT budgets and resources, optimized spending, and identified cost-saving opportunities.
• Worked with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with business goals.
• Oversaw the management of data centers and site facilities.
• Oversee all IT-related licensing contracts with vendors.
• Designed and implemented new infrastructure services and coordinated with vendors for new projects and operational activities.
• Identified and mitigated information security risks, and ensured compliance with internal and external audit policies.
• Implemented approved Business Continuity and Disaster Recovery plans.
• Trained and developed subordinates, supervised their work, and provided guidance and problem-solving assistance. Additionally, developed, implemented, and maintained training plans for Infrastructure resources.
Network System and Server Administrator • Amreli Steels Limited
July 2017 - November 2019
• Manage and maintain the organization's network infrastructure, including routers, switches, firewalls, and wireless access points.
• Install, configure, and troubleshoot network equipment and components to ensure optimal performance and availability.
• Monitor network performance and security, identifying and resolving issues in a timely manner.
• Implement and enforce network security measures, including firewalls, intrusion detection systems, and access control policies.
• Perform regular network maintenance activities, such as firmware upgrades, patch management, and vulnerability assessments.
• Conduct network capacity planning and recommend upgrades or enhancements to meet growing business requirements.
• Administer and support the organization's server infrastructure, including physical and virtual servers running various operating systems.
• Install, configure, and maintain server hardware, operating systems, and server applications.
• Monitor server performance, resource utilization, and availability, implementing necessary optimizations and adjustments.
• Manage server backups and disaster recovery procedures to ensure data integrity and business continuity.
• Implement and enforce server security measures, including access controls, user authentication, and data encryption.
• Create and maintain comprehensive documentation of network and server configurations, procedures, and troubleshooting steps.
• Stay updated with the latest industry trends, technologies, and best practices in network and server administration
• Technical Survey and documentation for new requirements and deployments.
• Administer and maintain disaster recovery site
System Engineer • Amreli Steels Limited
September 2014 - June 2017
• Provide technical support and troubleshooting assistance to end-users for hardware, software, and network-related issues.
• Install, configure, and maintain computer systems, software applications, and peripheral devices.
• Monitor organization's network infrastructure, including routers, switches, firewalls, and wireless access points.
• Monitor server and system infrastructure, including physical and virtual servers and operating systems
• Assist in managing user accounts, permissions, and access controls for various systems and applications.
• Conduct regular system and network audits to ensure compliance with security policies and industry best practices.
• Assist in implementing IT policies and procedures to ensure data security and system integrity.
• Provide training and guidance to end-users on using IT systems and applications effectively.
• Assist in managing and maintaining IT assets, including hardware, software licenses, and inventory.
• Troubleshoot and resolve issues related to email services, backups, and data recovery.
• Stay up-to-date with emerging technologies and industry trends in IT to provide innovative solutions.
• Document and maintain IT processes, procedures, and system configurations.
• Assist in implementation of IT projects, including system upgrades and infrastructure improvements.
• Be the backup for certain Network Administrator functions.
• Coordination with ISPs and other vendors for any issues.
Management Trainee • Amreli Steels Limited
March 2014 - September 2014
• Installation and troubleshooting of operating system, SOP software, antivirus, network printers and outlook configurations.
• User backup management
• Maintain inventory of hardware, software resources
• Maintenance and troubleshoot issues related to hardware, software and network operating system.
• Deliver support for remote Access VPN and troubleshooting when necessary
• Maintain user documentation, support logs and procedures
• Monitoring network (wired/wireless) connectivity, data center and NMS, and report the issue if any.
Technical Support Executive • Fiberlink Pvt. Ltd.
November 2010 - August 2011
• Troubleshooting and testing Internet and Data connectivity at client side.
• Working on POP Commissioning and Installations of hardware and Proper Cabling of systems Routers, switches and Modules including troubleshooting and configurations of Cisco switches (3400, 2900, 3500 series)
• Providing technical support on phone` and visits for different type of network troubleshooting client side.
• Monitoring internal network and clients and managing media team for any type of media fault.
Project Accomplishments
- Designing and Deployment of Multiple Data Centers and Network Access Rooms.
- Designing and Commissioning of Multiple DR Sites.
- Successful Commissioning of Alien Volt SEIM in multivendor environment having almost 500 users.
- Successful Commissioning of Cisco 3 Tier Architecture
- Migrated from Layer2 to Layer3 Network, Including IP Scheming, Tunneling, Routing and MPLS for Remote Sites
- Successful Commissioning of SharePoint 2016 3Tier Architecture
- Successful Commissioning and Deployment of Microsoft Exchange 2016
- Successful Migration from Domain 2008 to 2012 and from 2012 to 2016
- Successful Commissioning of Cisco Firepower 2110 Including Integration of FTD with FMC
- Successful Deployment of Fortinet 200F including HA configurations
- Successful Commissioning of Dell EqualLogic PS 6210, Dell Unity 350F and 480XT Storage over ISCSI/Fiber Network
- Successful Commissioning of Symantec NetBackup Solution with Tape Library Integration
- Successful Commissioning of VEEAM Backup and Replication Solution with Tape Library, Data Domain 3300 and SAN Integration
- Successful Commissioning of VCenter 7.0 and 6.5 including VMware hosts 5.5, 6.0, 6.5, 7.0 and 7.2.
- Wired and Wireless Network Isolation with multiple Firewalls and VLANs
- Successful Commissioning of Dell PowerEdge M1000e Chassis including seven Blade Servers and Rack mount Servers and Integration with ISCSI and Fiber Channel Storages.
- Successful Deployment of multiple PF-Sense Firewall on remote and on-premises.
Education
University Of Karachi
Computer Science
2012 - 2015
Skills
- • Routing and Switching
- • Networking and Systems Integration
- Storage Administration
- VPN Administration
- Wireless LAN and WAN Administration
- • Infrastructure Planning
- • Virtualization Expert
- • Backup Administration
- • Server Administration
- Project planning and execution
- Budgeting and resource allocation
- Strategic Planning & Implementation
- Succession Planning
- • Monitoring and Management Systems
- • Active Directory Domain Service Infrastructure
Languages
- English — Intermediate
Hands On Experience
- Cisco Router (4331, 3945, 3925, 1841) and Switches (Nexus 3000 and 6000 series, Catalyst 2000 and 3000 series)
- Grand Stream, Unifi and H3C Wifi Devices
- Cisco Firepower 2110, Sophos XGS3300
- Blade Servers Dell M620, M630
- Rack Mount Servers Dell R720, R730 and R740
- Equalogic 6920, Unity 350F and 480F storages
- Tape Library TL2000 and ML3
- VMware and Hyper-V
- Spicework HDMS
- Microsoft Exchage, Active Directory, File Server, FTP, IIS, WSUS and SharePoint servers
- Suse and Ubuntu Linux servers
Shaikh Ruwaid
IT Infrastructure Expert
Karachi, Karachi City, Sindh, Pakistan
Results-driven IT professional with extensive experience in managing and optimizing complex infrastructures. Proven track record as Deputy Manager of IT Infrastructure, adept at overseeing the planning, implementation, and maintenance of robust network systems. Strong leader with a focus on innovation and efficiency, collaborating with cross-functional teams to align IT initiatives with organizational objectives. Committed to staying current with emerging technologies. A strategic thinker with a passion for driving IT excellence and contributing to overall organizational success
Work Experience
Deputy Manager IT Infrastructure • Amreli Steels Limited
December 2019 - Present
• Directed the supervision and maintenance of the company's IT infrastructure, encompassing responsibilities for servers, networks, and systems.
• Led and supported team of IT professionals, ensuring effective project delivery and adherence to deadlines.
• Established and executed IT policies and procedures, ensuring compliance with industry standards and best practices.
• Managed IT budgets and resources, optimized spending, and identified cost-saving opportunities.
• Worked with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with business goals.
• Oversaw the management of data centers and site facilities.
• Oversee all IT-related licensing contracts with vendors.
• Designed and implemented new infrastructure services and coordinated with vendors for new projects and operational activities.
• Identified and mitigated information security risks, and ensured compliance with internal and external audit policies.
• Implemented approved Business Continuity and Disaster Recovery plans.
• Trained and developed subordinates, supervised their work, and provided guidance and problem-solving assistance. Additionally, developed, implemented, and maintained training plans for Infrastructure resources.
Network System and Server Administrator • Amreli Steels Limited
July 2017 - November 2019
• Manage and maintain the organization's network infrastructure, including routers, switches, firewalls, and wireless access points.
• Install, configure, and troubleshoot network equipment and components to ensure optimal performance and availability.
• Monitor network performance and security, identifying and resolving issues in a timely manner.
• Implement and enforce network security measures, including firewalls, intrusion detection systems, and access control policies.
• Perform regular network maintenance activities, such as firmware upgrades, patch management, and vulnerability assessments.
• Conduct network capacity planning and recommend upgrades or enhancements to meet growing business requirements.
• Administer and support the organization's server infrastructure, including physical and virtual servers running various operating systems.
• Install, configure, and maintain server hardware, operating systems, and server applications.
• Monitor server performance, resource utilization, and availability, implementing necessary optimizations and adjustments.
• Manage server backups and disaster recovery procedures to ensure data integrity and business continuity.
• Implement and enforce server security measures, including access controls, user authentication, and data encryption.
• Create and maintain comprehensive documentation of network and server configurations, procedures, and troubleshooting steps.
• Stay updated with the latest industry trends, technologies, and best practices in network and server administration
• Technical Survey and documentation for new requirements and deployments.
• Administer and maintain disaster recovery site
System Engineer • Amreli Steels Limited
September 2014 - June 2017
• Provide technical support and troubleshooting assistance to end-users for hardware, software, and network-related issues.
• Install, configure, and maintain computer systems, software applications, and peripheral devices.
• Monitor organization's network infrastructure, including routers, switches, firewalls, and wireless access points.
• Monitor server and system infrastructure, including physical and virtual servers and operating systems
• Assist in managing user accounts, permissions, and access controls for various systems and applications.
• Conduct regular system and network audits to ensure compliance with security policies and industry best practices.
• Assist in implementing IT policies and procedures to ensure data security and system integrity.
• Provide training and guidance to end-users on using IT systems and applications effectively.
• Assist in managing and maintaining IT assets, including hardware, software licenses, and inventory.
• Troubleshoot and resolve issues related to email services, backups, and data recovery.
• Stay up-to-date with emerging technologies and industry trends in IT to provide innovative solutions.
• Document and maintain IT processes, procedures, and system configurations.
• Assist in implementation of IT projects, including system upgrades and infrastructure improvements.
• Be the backup for certain Network Administrator functions.
• Coordination with ISPs and other vendors for any issues.
Management Trainee • Amreli Steels Limited
March 2014 - September 2014
• Installation and troubleshooting of operating system, SOP software, antivirus, network printers and outlook configurations.
• User backup management
• Maintain inventory of hardware, software resources
• Maintenance and troubleshoot issues related to hardware, software and network operating system.
• Deliver support for remote Access VPN and troubleshooting when necessary
• Maintain user documentation, support logs and procedures
• Monitoring network (wired/wireless) connectivity, data center and NMS, and report the issue if any.
Technical Support Executive • Fiberlink Pvt. Ltd.
November 2010 - August 2011
• Troubleshooting and testing Internet and Data connectivity at client side.
• Working on POP Commissioning and Installations of hardware and Proper Cabling of systems Routers, switches and Modules including troubleshooting and configurations of Cisco switches (3400, 2900, 3500 series)
• Providing technical support on phone` and visits for different type of network troubleshooting client side.
• Monitoring internal network and clients and managing media team for any type of media fault.
Project Accomplishments
- Designing and Deployment of Multiple Data Centers and Network Access Rooms.
- Designing and Commissioning of Multiple DR Sites.
- Successful Commissioning of Alien Volt SEIM in multivendor environment having almost 500 users.
- Successful Commissioning of Cisco 3 Tier Architecture
- Migrated from Layer2 to Layer3 Network, Including IP Scheming, Tunneling, Routing and MPLS for Remote Sites
- Successful Commissioning of SharePoint 2016 3Tier Architecture
- Successful Commissioning and Deployment of Microsoft Exchange 2016
- Successful Migration from Domain 2008 to 2012 and from 2012 to 2016
- Successful Commissioning of Cisco Firepower 2110 Including Integration of FTD with FMC
- Successful Deployment of Fortinet 200F including HA configurations
- Successful Commissioning of Dell EqualLogic PS 6210, Dell Unity 350F and 480XT Storage over ISCSI/Fiber Network
- Successful Commissioning of Symantec NetBackup Solution with Tape Library Integration
- Successful Commissioning of VEEAM Backup and Replication Solution with Tape Library, Data Domain 3300 and SAN Integration
- Successful Commissioning of VCenter 7.0 and 6.5 including VMware hosts 5.5, 6.0, 6.5, 7.0 and 7.2.
- Wired and Wireless Network Isolation with multiple Firewalls and VLANs
- Successful Commissioning of Dell PowerEdge M1000e Chassis including seven Blade Servers and Rack mount Servers and Integration with ISCSI and Fiber Channel Storages.
- Successful Deployment of multiple PF-Sense Firewall on remote and on-premises.
Education
University Of Karachi
Computer Science
2012 - 2015
Skills
- • Routing and Switching
- • Networking and Systems Integration
- Storage Administration
- VPN Administration
- Wireless LAN and WAN Administration
- • Infrastructure Planning
- • Virtualization Expert
- • Backup Administration
- • Server Administration
- Project planning and execution
- Budgeting and resource allocation
- Strategic Planning & Implementation
- Succession Planning
- • Monitoring and Management Systems
- • Active Directory Domain Service Infrastructure
Languages
- English — Intermediate
Hands On Experience
- Cisco Router (4331, 3945, 3925, 1841) and Switches (Nexus 3000 and 6000 series, Catalyst 2000 and 3000 series)
- Grand Stream, Unifi and H3C Wifi Devices
- Cisco Firepower 2110, Sophos XGS3300
- Blade Servers Dell M620, M630
- Rack Mount Servers Dell R720, R730 and R740
- Equalogic 6920, Unity 350F and 480F storages
- Tape Library TL2000 and ML3
- VMware and Hyper-V
- Spicework HDMS
- Microsoft Exchage, Active Directory, File Server, FTP, IIS, WSUS and SharePoint servers
- Suse and Ubuntu Linux servers