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Definition of Reputation Credits
Shane Tu
Product Strategy and Management
Tainan City, Taiwan
• 10+ years of experience in the apps, cloud solutions, and SaaS industry as a product management and product strategy expert.
• 5+ years of cross-functional team leadership experience.
• Led different products in the past 6 years, including a SaaS for E-Commerce, a cross-platform video editing app, a cloud storage service, and an E-Sign SaaS.
• Strategic and goal-oriented, and have rich experience in creating products from the draft to the market.
• Familiar with cross-functional coordination, agile product management, team leadership, product operations, and stakeholders communication.
• Excel at turning problems into opportunities in a rapidly changing environment.
Work Experience
Product Strategy Advisor / Product Management Consultant • Kdan Mobile
November 2022 - Present
• Mentor product managers and leaders on product strategy and cross-functional team leadership.
• Analyze the challenges the company faces from the product perspective, and provide potential solutions to help the company grow.
• Communicate regularly with the C-suite to help the team implement the company strategy.
Director of Product Management • Kdan Mobile
April 2022 - November 2022
• Led a product management team of 7 product managers from different experience levels.
• Led the product management team to keep maximizing products and company value, and drive the cross-functional cooperation culture.
• Directly worked with other leaders and key stakeholders to align the company strategy from the perspective of product vision.
• Coached the team to be competent cross-functional coordinators with the skills of communication, product planning and strategy analysis.
Senior Product Manager • Kdan Mobile
September 2021 - March 2022
• Managed and operated the product of e-sign SaaS - DottedSign, led the team to reach 500,000 registered users and increased the revenue by 15% YoY in 2021.
• Led a 30-member cross-functional product team to keep improving product features and Go-to-market strategy.
• Launched a private cloud version of DottedSign to cater to the B2B market and increase revenue significantly.
Product Manager • Kdan Mobile
May 2018 - August 2021
• Introduced and implemented the product management process to the company.
• Built the product teams according to the product strategy of each product.
• Coordinated with designers, developers, and marketers to improve product quality, and managed the product releases and Go-to-market strategy.
• Was in charge of 3 products: Led the Write-on Video app revamp in 2020, the Kdan Cloud app release and web application revamp in 2020, and the all-new product DottedSign SaaS launch in 2019.
Product Manager • BQool
August 2017 - May 2018
• Led a new cloud-based customer service product in the e-commerce SaaS industry.
• Read user behaviors and analyzed customer experience from existing products.
• Worked closely with Customer Success Management Dept. to clarify new features and functions from clients’ requirements.
• Managed product development with product roadmaps.
System Analyst (Contractor) • IBM
March 2016 - March 2017
• Participated in the project of building a brand-new online bank (O-Bank), supported the client to establish this all-digital bank from zero to real.
• Liaised with clients to identify requirements, developed appropriate solutions, and translated the solutions into technical specifications.
• Applied the experience of UX design and software development in managing the production and product quality.
• Worked in close collaboration with UX/UI designers, programmers, system vendors, and users.
• Deeply strengthened the skills of analyzing requirements, planning features, optimizing user flow, and cross-functional coordination.
Software & Ergonomics Engineer • Foxconn
December 2012 - September 2015
• Developed products (apps & websites) and built prototypes to improve user experience in the field of manufacturing, e-learning, and healthcare.
• Supported usability evaluation on new products.
• Led 6 projects and participated in 10+ projects as a UX planner or software developer.
• Familiar with the process of developing a concept, realizing it with user-centered design skills, and implementing it with cross-functional team.
Co-Founder & CEO • Healthife Co., Ltd.
July 2011 - March 2012
Healthife is a startup founded in Southern Taiwan in 2011, caught the trend of smartphone and app development to connect healthcare applications to daily life.
• Organized the startup team of 6 people, administered the main product that extended from the research of activity recognition.
• Analyzed the market, directed the shape of the product, and developed a beta version of the first product.
• Planned business strategies and led the team to earn revenue from app development cases at the early-stage of the company.
Education
National Cheng Kung University
Medical Informatics (MS)
2009 - 2011
Studied in the field of Machine Learning and healthcare technology. Worked on the topic of activity pattern recognition, and applied the activity recognition model in mobile application to improve daily physical activity of people.
Products & Projects
DottedSign
(Kdan Mobile, 2018 - 2022)
An e-sign SaaS that improves remote signing experience with a lightweight and user friendly solution.
Write-on Video
(Kdan Mobile, 2018 - 2022)
A video editor for storytellers. Create storyboards, edit video, and make an impact.
Kdan Cloud
(Kdan Mobile, 2018 - 2020)
A secure, collaborative, and smart cloud storage solution for Kdan's 20 million cross-product users.
BigDesko
(BQool, 2017 - 2018)
An integrated order-oriented customer service platform in cross-border e-commerce industry.
O-Bank
(IBM, 2016 - 2017)
The first native digital bank in Taiwan that provides consumers with convenient, safe, and efficient banking services.
Fundy
(Foxconn FieC, 2014 - 2015)
A learning platform targets on a wide range of education. Educators, parents, and students converge here to build an efficient learning relationship.
Skills
Product Strategy Product Management SaaS
Shane Tu
Product Strategy and Management
Tainan City, Taiwan
• 10+ years of experience in the apps, cloud solutions, and SaaS industry as a product management and product strategy expert.
• 5+ years of cross-functional team leadership experience.
• Led different products in the past 6 years, including a SaaS for E-Commerce, a cross-platform video editing app, a cloud storage service, and an E-Sign SaaS.
• Strategic and goal-oriented, and have rich experience in creating products from the draft to the market.
• Familiar with cross-functional coordination, agile product management, team leadership, product operations, and stakeholders communication.
• Excel at turning problems into opportunities in a rapidly changing environment.
Work Experience
Product Strategy Advisor / Product Management Consultant • Kdan Mobile
November 2022 - Present
• Mentor product managers and leaders on product strategy and cross-functional team leadership.
• Analyze the challenges the company faces from the product perspective, and provide potential solutions to help the company grow.
• Communicate regularly with the C-suite to help the team implement the company strategy.
Director of Product Management • Kdan Mobile
April 2022 - November 2022
• Led a product management team of 7 product managers from different experience levels.
• Led the product management team to keep maximizing products and company value, and drive the cross-functional cooperation culture.
• Directly worked with other leaders and key stakeholders to align the company strategy from the perspective of product vision.
• Coached the team to be competent cross-functional coordinators with the skills of communication, product planning and strategy analysis.
Senior Product Manager • Kdan Mobile
September 2021 - March 2022
• Managed and operated the product of e-sign SaaS - DottedSign, led the team to reach 500,000 registered users and increased the revenue by 15% YoY in 2021.
• Led a 30-member cross-functional product team to keep improving product features and Go-to-market strategy.
• Launched a private cloud version of DottedSign to cater to the B2B market and increase revenue significantly.
Product Manager • Kdan Mobile
May 2018 - August 2021
• Introduced and implemented the product management process to the company.
• Built the product teams according to the product strategy of each product.
• Coordinated with designers, developers, and marketers to improve product quality, and managed the product releases and Go-to-market strategy.
• Was in charge of 3 products: Led the Write-on Video app revamp in 2020, the Kdan Cloud app release and web application revamp in 2020, and the all-new product DottedSign SaaS launch in 2019.
Product Manager • BQool
August 2017 - May 2018
• Led a new cloud-based customer service product in the e-commerce SaaS industry.
• Read user behaviors and analyzed customer experience from existing products.
• Worked closely with Customer Success Management Dept. to clarify new features and functions from clients’ requirements.
• Managed product development with product roadmaps.
System Analyst (Contractor) • IBM
March 2016 - March 2017
• Participated in the project of building a brand-new online bank (O-Bank), supported the client to establish this all-digital bank from zero to real.
• Liaised with clients to identify requirements, developed appropriate solutions, and translated the solutions into technical specifications.
• Applied the experience of UX design and software development in managing the production and product quality.
• Worked in close collaboration with UX/UI designers, programmers, system vendors, and users.
• Deeply strengthened the skills of analyzing requirements, planning features, optimizing user flow, and cross-functional coordination.
Software & Ergonomics Engineer • Foxconn
December 2012 - September 2015
• Developed products (apps & websites) and built prototypes to improve user experience in the field of manufacturing, e-learning, and healthcare.
• Supported usability evaluation on new products.
• Led 6 projects and participated in 10+ projects as a UX planner or software developer.
• Familiar with the process of developing a concept, realizing it with user-centered design skills, and implementing it with cross-functional team.
Co-Founder & CEO • Healthife Co., Ltd.
July 2011 - March 2012
Healthife is a startup founded in Southern Taiwan in 2011, caught the trend of smartphone and app development to connect healthcare applications to daily life.
• Organized the startup team of 6 people, administered the main product that extended from the research of activity recognition.
• Analyzed the market, directed the shape of the product, and developed a beta version of the first product.
• Planned business strategies and led the team to earn revenue from app development cases at the early-stage of the company.
Education
National Cheng Kung University
Medical Informatics (MS)
2009 - 2011
Studied in the field of Machine Learning and healthcare technology. Worked on the topic of activity pattern recognition, and applied the activity recognition model in mobile application to improve daily physical activity of people.
Products & Projects
DottedSign
(Kdan Mobile, 2018 - 2022)
An e-sign SaaS that improves remote signing experience with a lightweight and user friendly solution.
Write-on Video
(Kdan Mobile, 2018 - 2022)
A video editor for storytellers. Create storyboards, edit video, and make an impact.
Kdan Cloud
(Kdan Mobile, 2018 - 2020)
A secure, collaborative, and smart cloud storage solution for Kdan's 20 million cross-product users.
BigDesko
(BQool, 2017 - 2018)
An integrated order-oriented customer service platform in cross-border e-commerce industry.
O-Bank
(IBM, 2016 - 2017)
The first native digital bank in Taiwan that provides consumers with convenient, safe, and efficient banking services.
Fundy
(Foxconn FieC, 2014 - 2015)
A learning platform targets on a wide range of education. Educators, parents, and students converge here to build an efficient learning relationship.
Skills
Product Strategy Product Management SaaS