20 November 2019 - Present 

Service Location: Menara Shell (TD-MYS-Menara Shell) 

Title: Customer Service Advocate

Section: (GMB_S_TDMYS_Taiwan) 

● Support Google customers for verified their business and introducing them to exciting opportunities for increasing their business visibility through Google My Business. 

● Communicates to customers via phone, email or chat for any issues related to their interaction with Google My Business. 

● Educate Merchant on GMB product knowledge and policy. 

● Support Google customers for online marketing and campaigns on GMB.

● Manage the relationship between Google and its customers resulting in increased business by providing consultative advice sales solutions. 

● Act as a voice for users/advertisers to provide product and process improvement opportunities back to Google.

May 2018 - August 2019

Service Location: Taipei Air Force Tactical Control Alliance General Administration

Title: Major Chief Political Warfare Officer

Work Projects:

● Planning and implementation of various activities of the unit.

● In charge of political affairs and personnel management.

● In charge of political warfare personnel training.

● In charge of the political and military personnel's essential ability test.

● The unit press release was drafted and published.

● Unit staff assistance and consultation.

● The unit's positive issues release.

● Unit risk management and crisis management.

● Unit negative media broadcast processing.

● Unit image film production.

● Host unit activities and photographer. 

Implementation Project:

Air Force "Leshan Resident Center Hostel" Memorial Film

June 2015 - April 2018

Service Unit: Taoyuan National Defense University Academic Affairs Office

Title: Captain Press officer

Work Projects:

● School's positive issues release.

● School activities photographers and masters. 

● The school press release and publish.

● Collect various media news issues and assessments.

● Arrange and organize seminars.

● The procurement and arrangement of activities and articles.

● School risk management and crisis management.

● School charity activities planning and implementation.

● Image and recruitment of the filming and execution.

Implementation Project:

National Army Image Serial "The Best Choice" 

Cooperated with Jingtian TV and crew to complete the "Best Choice" filming of the National Army's image series. During the period, I was responsible for casting, scene selection, costume props resources, and personnel accommodation arrangements, enabling the Ministry of Defense to complete the series with minimal cost and highest quality. Shooting to enhance the positive image of the national army.

March 2012 - August 2013

Service Unit: Taoyuan National Defense University Institute of Technology

Title: Lieutenant Chief Counselor

Work Projects:

● College student life management.

● College students' annual moral assessment.

● Plan all recreational activities of the college.

● College students counseling and consultation.

● Contact and communicate with the family members of the college students.

● The ceremonies of the activities of the college.

● College student physical training.

● College student tutoring.

● College student military song competition training.

● College student manners and etiquette training.

● College students withdraw from school counseling and assistance.

Implementation Project:

National Army Model Group Selection

Help the National Defense University Institute of Technology to strive for various evaluation achievements, complete the selection and selection of materials, and be elected as a model group of the National Army in year 2012, to enhance the self-confidence and honor of the students, effectively consolidate the college's heart and shape the good image of military students.

June 2011 - March 2012

Service Unit: Tainan Air Force Air Defense Command 502 Battalion 1st Company

Title: Lieutenant Chief Counselor

Work Projects:

● Unit staff psychological counseling and consultation.

● Regularly assess the unit staff.

● Unit staff welfare and casualties.

● Unit budget supervision and application.

● Unit personnel light weapons shooting training.

● Unit firearms and ammunition inventory and control.

● Unit recreation activities planning and implementation.

● Unit staff physical training.

● Unit safety prevention and disposal.

● Unit personnel medical and referral.

● The family members of the unit contact and communicate.

● Unit personnel political education training course teaching.

● Unit personnel decommissioning and deferred assessment and assistance.

● Unit personnel military songs teaching.

Implementation Project:

Psychological quality education expansion training

Went to Zuoying to participate "Outward Bound" psychological quality training course seed education training and training. After completing the training, implement the psychological quality training for the whole 953 brigade's chief counselor to spread to all the southern resident officers and service men. Throughout the training they can have good physical and mental development during their service, successfully complete the service period, and establish a good self-confidence for the workplace.

July 2010 - June 2011

Service Unit: Yilan Air Force Air Defense Command 207 Battalion 3rd Company

Title: Lieutenant Commander

Work Projects:

● Unit personnel physical fitness and combat skills training.

● Unit camp patrol.

● Unit weapon and equipment maintenance supervision and implementation.

● Unit personnel inventory and duty distribution.

● Unit personnel military songs teaching.

● Unit recreation activities planning and implementation .

● Unit light weapon shooting training.

● Unit ammunition management and control.

● Public welfare activities planning and implementation.

● Unit education convene training and execution.

Implementation Project:

Nation Founding Centennial Sports Competition