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Avatar of 孫鴻業.
Avatar of 孫鴻業.
Manager of Customer Relationship Management @FarGlory Realty
2021 ~ Present
策略分析師
Within six months
Anlytics and Marketing Planning ◇ Content Marketing Strategy and Planning ◇ Influencer Marketing Planning ◇ Market and Business Intelligence ◇ Product Development & Marketing ◇ Coporate Strategy Planning and Management ◇ Cross-functional coordination/ communication Language Chinese English (TOEIC score: 750) Work Experiences Self-Media Freelancer・Content Creator Hysunburg’s Travel & Notes • JunPresent ◎ Hysunburg’s Notes: A blog on tracking macro-economics, the trends and consumer insights of accommodation, Food & Beverage, retailing, and the credit card industry. ( https://hysunburger.blogspot.com/ ) ◎ Hysunburg’s Travel: A YouTube Channel about traveling with social, cultural
word
excel
powerpoint
Employed
Full-time / Interested in working remotely
More than 15 years
National Tsing Hua Unoversity (國立清華大學)
Master of Sociology

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within two months
PA to GM
Logo of Rama Beach Resort & Villas.
Rama Beach Resort & Villas
2014 ~ 2020
Medan, Kota Medan, Sumatera Utara, Indonesia
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Customer Service Representative, Secretary, Administrative Assistant
Fields of Employment
Hotel
Work experience
4-6 years
Management
I've had experience in managing 1-5 people
Skills
Word
Excel
Microsoft Office
powerpoint
Communication
Languages
English
Fluent
Indonesian
Native or Bilingual
Job search preferences
Positions
Administration Staff, Secretary, Customer Relationship Management,
Job types
Full-time
Locations
Medan, Kota Medan, Sumatera Utara, Indonesia
Remote
Interested in working remotely
Freelance
No
Educations
School
University of STKIP
Major
English for education
Print

Sinta Mayland

Medan, Medan City, North Sumatra, Indonesia
+62 895 4217 76495
[email protected]

I had worked as a receptionist for 3 months at Rama Beach Resorts & Villas and then i got a direct promotion to be Personal Assistant to GM while i was in my prohibition time. That was really great achievement and opportunity that given to me. Since that time i had been working as PA to GM almost 6 years. And the other great opportunities that i got from this company were trained in a good leadership, business development, telemarketing, hotel operational, and pay attention to details.

Work Experience


PA to GM  •  Rama Beach Resort & Villas

August 2014 - February 2020  |  Badung, Bali

  • Responsible:
    * Making GM agenda
    * Handling GM transportation and travel accommodation
    * Doing email correspondence to GM relation, company's partner, sister company, stakeholders and colleagues
    * Able to assist all departments concern to GM
    * Taking minutes in every single meeting
    * Accompanying GM for general inspection and making notes to all departments concerned for further follow up.
    * Arranging schedule and coordinate to HODs for departmental review
    * Doing coordination with Human resources department for all management events.

Receptionist  •  Rama Beach Resort & Villas

May 2014 - August 2014  |  Badung, Bali

  • Job description:
    * Handling guest check in/out
    * Giving hotel information to arrival guest
    * Cashiering
    * Handling walking guest
    * Doing upselling
    * Handling guest complaint
    * Handling guest request
    * Handling phone service
    * Handling guest message
    * Able to be guest relation officer
    * Handling for wake up call
    * Arranging for guest pick up
    * Preparing for guest voucher
    * Handling money changers
    * Doing coordination with HK department related to room assignments
    * Arranging for guest birthday party and coordinate with other departments
    * Giving invitation to repeater guest for attending cocktails party
    * Handling guest booking by phone call specially for night shift staff
    * Making log book report
    * Asking for a guest comment to improve our hotel service
    * Inviting the guest to joint Agung Reward Program by filling the form and explain the benefits given.

English Teacher  •  Bali Kiddy School

August 2012 - May 2014  |  Denpasar, Bali

  • Job description:
    * Teaching; writing class, reading class, pronunciation, numbers, art and craft, cooking class, swimming class, self development, self attitude, sport activities, table manners, theater class, Balinese dance class.
    * Making student's report
    * Holding parents meeting (Reporting student improvement and progress).
    * Handling school events such as; Graduation day, Mother day, independent day, kartini day, Chinese New year day, Silent day, Fasting day, Halloween day

Education


University of STKIP

English for education  •  2010 - 2012

I had ever to be an intern teacher at one of junior high school in Singaraja and that was really interesting because all of my students really loved me as their teacher and even some of them asked me to give them additional course.

Skills


  • Word
  • Excel
  • Microsoft Office
  • powerpoint
  • Communication

Languages


  • English — Fluent
  • Indonesian — Native 
Resume
Profile

Sinta Mayland

Medan, Medan City, North Sumatra, Indonesia
+62 895 4217 76495
[email protected]

I had worked as a receptionist for 3 months at Rama Beach Resorts & Villas and then i got a direct promotion to be Personal Assistant to GM while i was in my prohibition time. That was really great achievement and opportunity that given to me. Since that time i had been working as PA to GM almost 6 years. And the other great opportunities that i got from this company were trained in a good leadership, business development, telemarketing, hotel operational, and pay attention to details.

Work Experience


PA to GM  •  Rama Beach Resort & Villas

August 2014 - February 2020  |  Badung, Bali

  • Responsible:
    * Making GM agenda
    * Handling GM transportation and travel accommodation
    * Doing email correspondence to GM relation, company's partner, sister company, stakeholders and colleagues
    * Able to assist all departments concern to GM
    * Taking minutes in every single meeting
    * Accompanying GM for general inspection and making notes to all departments concerned for further follow up.
    * Arranging schedule and coordinate to HODs for departmental review
    * Doing coordination with Human resources department for all management events.

Receptionist  •  Rama Beach Resort & Villas

May 2014 - August 2014  |  Badung, Bali

  • Job description:
    * Handling guest check in/out
    * Giving hotel information to arrival guest
    * Cashiering
    * Handling walking guest
    * Doing upselling
    * Handling guest complaint
    * Handling guest request
    * Handling phone service
    * Handling guest message
    * Able to be guest relation officer
    * Handling for wake up call
    * Arranging for guest pick up
    * Preparing for guest voucher
    * Handling money changers
    * Doing coordination with HK department related to room assignments
    * Arranging for guest birthday party and coordinate with other departments
    * Giving invitation to repeater guest for attending cocktails party
    * Handling guest booking by phone call specially for night shift staff
    * Making log book report
    * Asking for a guest comment to improve our hotel service
    * Inviting the guest to joint Agung Reward Program by filling the form and explain the benefits given.

English Teacher  •  Bali Kiddy School

August 2012 - May 2014  |  Denpasar, Bali

  • Job description:
    * Teaching; writing class, reading class, pronunciation, numbers, art and craft, cooking class, swimming class, self development, self attitude, sport activities, table manners, theater class, Balinese dance class.
    * Making student's report
    * Holding parents meeting (Reporting student improvement and progress).
    * Handling school events such as; Graduation day, Mother day, independent day, kartini day, Chinese New year day, Silent day, Fasting day, Halloween day

Education


University of STKIP

English for education  •  2010 - 2012

I had ever to be an intern teacher at one of junior high school in Singaraja and that was really interesting because all of my students really loved me as their teacher and even some of them asked me to give them additional course.

Skills


  • Word
  • Excel
  • Microsoft Office
  • powerpoint
  • Communication

Languages


  • English — Fluent
  • Indonesian — Native