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Avatar of 廖昱程.
Avatar of 廖昱程.
Customer Engineer @iKala 愛卡拉互動媒體股份有限公司
2022 ~ Present
Within two months
in Taiwan and it was released in September•Performed analysis and in-depth reviews of virtual assistants to improve product and troubleshooting. •This AI solution deals with 250/day on average and around 1200/day customers for the peak season by 5 virtual assistants behind the customer service department, which could make at least NTD 1.5 million per month and reduce 20% customer complaints. •Worked with the management team to do market research, identify customer demand, product/solution landing, and finish 5 POC. •Responsible for ELK stack, back-end system, and pre
nlp machine learning
+python
AI & Machine Learning
Employed
Full-time
4-6 years
國立中央大學
認知與神經科學所
Avatar of Sulistya Cahya Negara (Yuiz).
Avatar of Sulistya Cahya Negara (Yuiz).
Technical Sales Representatif @PT Otasindo Prima Satwa
2021 ~ Present
Sales dan Marketing
Within one month
Sales Representatif • PT Otasindo Prima Satwa AprilPresent - My area is in the Bandung, Sumedang, Subang, Garut, Cianjur, and Sukabumi areas. - Marketing the company's products (drugs). - Make sales plans in the placement area according to the specified target. - Visits to customers. - Sales administration - Create promotions and daily reports on sales and customer billing. - Maintain good relations with prospective customers. - Make daily reports about work trips. - Make daily travel claim reports such as fuel, car kilometers, meals, visiting hotels if customers are out of town, entertaining customers, etc. - Deliver goods (drugs) customer orders
Sales & Marketing
Maintenance Customer
Public Relations
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
University of Jenderal Soedirman
Peternakan
Avatar of Ankit Dixit.
Avatar of Ankit Dixit.
Associate Director- Customer Experience @BeatO
2021 ~ Present
Head - Customer Experience
Within one month
/Founder's Escalations, Medicine/Lab Test, and Customer Success-Care & Doctor team to improve the first interaction of subscription customers. Conducting effective 1:1 meetings, coaching, and mentorship to drive team performance, career growth, and job enrichment opportunities. Process Improvement and Automation: Spearheading initiatives to improve customer experience by streamlining existing processes, leveraging automation, and optimizing Chatbot communications. Implemented TnQ guidelines and managed the Quality & Training team to ensure consistent and effective customer service procedures. Customer Feedback Analysis: Collected, tracked, and analyzed customer feedback to gain valuable insights into customer satisfaction (CSAT%) and brand
Microsoft Office
statistics software
Google Drive
Employed
Full-time / Interested in working remotely
10-15 years
Jiwaji University Gwalior (MP)
Ops & Marketing
Avatar of the user.
Avatar of the user.
Project Manager Technical Support @BenQ Corporation
2019 ~ Present
Pre-sales/Technical Support
Within one month
Educational Training
Customer Service
Troubleshooting
Employed
Full-time / Interested in working remotely
6-10 years
Fu Jen Catholic University
English Language and Literature
Avatar of SHUKRI HARUN.
Avatar of SHUKRI HARUN.
SALES COORDINATOR CUM ACCOUNT @LONDON SALES COSMETICS SDN BHD
2021 ~ Present
Account Executive
Within six months
records by imaging invoices, debits and credits. -Streamlined daily reporting information entry for efficient record keeping purposes. -Monitor settlement of outstanding payment by vendor -Schedule payment, clearance of vendor advance and deposit. -Liaise closely with sales team and customer on vendor payment. -Prepare vendor ageing report daily. -Maintaining accurate and effective filling system. SENIOR ACCOUNT ASSOCIATE • BP BUSINESS SERVICE CENTER SDN BHD NovemberMarchPerform daily/monthly bank reconciliation -Preparing financial forms, documents and reports. -Assisting with account receivable, payroll processing and filling. -Prepared daily report for vendor ageing. -Answered customer emails
Word
Excel
UBS Accounting Software
Employed
Full-time / Interested in working remotely
6-10 years
Universiti Teknologi Mara (UiTM)
FINANCE
Avatar of the user.
Avatar of the user.
Kepala Toko @CV. Viera Oleh Oleh
2023 ~ Present
STORE MANAGER
Within one month
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Universitas Medan Area
Akuntansi
Avatar of the user.
Avatar of the user.
Software Engineer II @Paypal
2021 ~ Present
Software Engineer / Backend Engineer
Within six months
Java
API Development
SQL
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Georgia Institute of Technology
Computer Science
Avatar of Jordan Smith.
Avatar of Jordan Smith.
Technical Support Specialist @Integrity Marketing Group LLC
2022 ~ 2023
Senior Technical Support
Within one month
. Currently working with Information Technology Services & Senior IT Support. Experience in Database Management, Senior Technical and Administrative Support, Account Management, High Level End-user support & Business Application Communications. Currently an IT specialist that has experience in a dynamic, fast-paced environment. I have provided white glove services over the phone, through email and in person. Responsible for ensuring excellent customer satisfaction in every step of a problem to find it's resolution. I am a person who strives for maximum efficiency while ensuring satisfaction amongst customers/clients while continuing to meet deadlines with
Employed
Open to opportunities
Interested in working remotely
6-10 years
The University of Texas at Arlington
Management Information Systems, General

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one year
Supply Chain Specialist
Tsaitung Agriculture
2020 ~ Present
New Taipei City, 台灣
Professional Background
Current status
Job Search Progress
Professions
Purchasing
Fields of Employment
Farming
Work experience
10-15 years work experience (6-10 years relevant)
Management
I've had experience in managing 15+ people
Skills
Word
PowerPoint
Google Drive
Excel
Responsible
Problem Solver
Teamwork
Positive Attitude
Photographing
Microsoft Office
Languages
English
Fluent
Spanish
Beginner
Japanese
Intermediate
Chinese
Native or Bilingual
Job search preferences
Positions
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
National Taiwan University
Major
Horticulture
Print

李芃函 (Sylvia)

Hi~我是Sylvia,曾是流轉的小島民,在友邦漂流的歲月稍稍多過在台灣工作的時間,但這也代表各種適應能力的證明。能在各個新環境細心觀察並預先做出判斷與決策,安然度過駐外的每一天,這是書本上無法學到的。透過行萬里路,的確有勝讀萬卷書的踏實感。而現在暫時在台灣享受片刻靜謐、陪伴家人,也不排斥再去哪邊闖闖的可能性,歡迎與我聊聊~

  New Taipei City, Taiwan



Peng - Han Lee (Sylvia)


Hi! I'm Sylvia. As a small islander, I started my career from Taiwan and traveled to several island or coastal countries around the world. Currently the years I've spent in drifting between our friendly nations were slightly more than the time I've worked in my homeland, Taiwan. 

I believe people who travel far know much. Being a foreigner in a new place, I can observe the environment carefully and make decisions promptly for reducing personal risk, also adapt the local custom fast in every respect. The information from internet is essential to learn and get well-prepared before I start any new journey, so I'm always so grateful to those contributors on Google Maps, Tripadvisor, and so on.    

But after the great pandemic of COVID-19, now I work in Taiwan and I really enjoy the time with my family and friends. While I'm still looking forward to the possibility of going anywhere. Please don't hesitate to contact me!

工作經歷 Work Experience

Supply Chain Specialist  •  Tsaitung Agriculture

November 2020 - Present

Survey and evaluate suitable suppliers, make the daily purchasing decisions to meet the high quality and changing demand. However, the vegetables and fruits are so perishable, the ideal storage temperature, humidity, shelf life are all key factors for pursuing maximum profit.
So I also inspect the goods frequently from receiving, warehousing, and get back
promptly to those Q&A which are reported by operation sites or customers.

  率先建立客服統一應對標準,避免輪班時形成落差

Manager of the Customer Service  •  Tsaitung Agriculture

March 2021 - October 2021

I was invited by my friend to join Tsaitung, a new start-up to supply (mainly but not only) fresh vegetables and fruits to restaurants. In
the beginning, my mission was to lead a stronger CS team who know more solid knowledge about agricultural products, thus they could reply to our customers with confidence and profession.
After setting down a well- organized CS team, I was transferred to Supply team for fully utilizing my specialty.

Agricultural Specialist  •  High-Tek Group

October 2019 - February 2020

Planning an agricultural development project
for the investment in Cambodia

Assistant General Manager in Vietnam  •  Known- You Seeds

July 2018 - June 2019

Assist the General Manager in Vietnam
mainly on the local marketing and promotion.

  Vietnam & Kaohsiung

Specialist of R&D and Evaluation Office  •  International Cooperation and Development Fund

January 2018 - June 2018

January 2015 - August 2015

January 2012 - September 2012

Conduct evaluation studies on the projects which has been implemented by ICDF, and also digest the worldwide information for renewing country partnership strategy timely.

Specialist  •  Taiwan Technical Mission to St. Vincent and Grenadines

September 2015 - December 2017

Establish and act as the manager of:
1. Rapid Bioassay of Pesticide Residue Lab.
2. Soil analysis Lab.
3. Agro- probiotics Lab.
4. Plant Pathogen and Pest diagnosis Lab.
5. Quarantine Lab.
Also arrange training programs for the officials from the government and local farmers.

  St. Vincent & Grenadines, Lesser Antilles, in the eastern Caribbean Sea


Specialist  •  Taiwan Technical Mission to the Marshall islands (ICDF)

October 2012 - December 2014

Run the agricultural training and extension center to boost farming activities, also introduce new crops, tools, equipments from Taiwan or other countries.
I also promoted healthier eating habits (cooking demonstration) by the local /home garden produce to put from-farm-to-table idea into practice.

  The Marshall islands, Micronesia, in Pacific Ocean

Specialist (intern)  •  Taiwan Technical Mission to Belize (ICDF)

March 2011 - December 2011

Run the agricultural training and extension center to boost farming activities, also introducing new crops, tools, equipments
from Taiwan or other countries.

  Belize, Central America

學歷 Education

  National Taiwan University           2008 - 2010

Master's degree in Horticulture

  National Taiwan University           2004 - 2008

Bachelor's degree in Horticulture

技能 Skill


  • Word
  • PowerPoint
  • Google Drive
  • Excel
  • Responsible
  • Problem Solver
  • Teamwork
  • Positive Attitude
  • Photographing

語言 Language


  • English — 進階
  • Spanish — 初階
  • Japanese — 中階
  • Chinese — 母語或雙語
Resume
Profile

李芃函 (Sylvia)

Hi~我是Sylvia,曾是流轉的小島民,在友邦漂流的歲月稍稍多過在台灣工作的時間,但這也代表各種適應能力的證明。能在各個新環境細心觀察並預先做出判斷與決策,安然度過駐外的每一天,這是書本上無法學到的。透過行萬里路,的確有勝讀萬卷書的踏實感。而現在暫時在台灣享受片刻靜謐、陪伴家人,也不排斥再去哪邊闖闖的可能性,歡迎與我聊聊~

  New Taipei City, Taiwan



Peng - Han Lee (Sylvia)


Hi! I'm Sylvia. As a small islander, I started my career from Taiwan and traveled to several island or coastal countries around the world. Currently the years I've spent in drifting between our friendly nations were slightly more than the time I've worked in my homeland, Taiwan. 

I believe people who travel far know much. Being a foreigner in a new place, I can observe the environment carefully and make decisions promptly for reducing personal risk, also adapt the local custom fast in every respect. The information from internet is essential to learn and get well-prepared before I start any new journey, so I'm always so grateful to those contributors on Google Maps, Tripadvisor, and so on.    

But after the great pandemic of COVID-19, now I work in Taiwan and I really enjoy the time with my family and friends. While I'm still looking forward to the possibility of going anywhere. Please don't hesitate to contact me!

工作經歷 Work Experience

Supply Chain Specialist  •  Tsaitung Agriculture

November 2020 - Present

Survey and evaluate suitable suppliers, make the daily purchasing decisions to meet the high quality and changing demand. However, the vegetables and fruits are so perishable, the ideal storage temperature, humidity, shelf life are all key factors for pursuing maximum profit.
So I also inspect the goods frequently from receiving, warehousing, and get back
promptly to those Q&A which are reported by operation sites or customers.

  率先建立客服統一應對標準,避免輪班時形成落差

Manager of the Customer Service  •  Tsaitung Agriculture

March 2021 - October 2021

I was invited by my friend to join Tsaitung, a new start-up to supply (mainly but not only) fresh vegetables and fruits to restaurants. In
the beginning, my mission was to lead a stronger CS team who know more solid knowledge about agricultural products, thus they could reply to our customers with confidence and profession.
After setting down a well- organized CS team, I was transferred to Supply team for fully utilizing my specialty.

Agricultural Specialist  •  High-Tek Group

October 2019 - February 2020

Planning an agricultural development project
for the investment in Cambodia

Assistant General Manager in Vietnam  •  Known- You Seeds

July 2018 - June 2019

Assist the General Manager in Vietnam
mainly on the local marketing and promotion.

  Vietnam & Kaohsiung

Specialist of R&D and Evaluation Office  •  International Cooperation and Development Fund

January 2018 - June 2018

January 2015 - August 2015

January 2012 - September 2012

Conduct evaluation studies on the projects which has been implemented by ICDF, and also digest the worldwide information for renewing country partnership strategy timely.

Specialist  •  Taiwan Technical Mission to St. Vincent and Grenadines

September 2015 - December 2017

Establish and act as the manager of:
1. Rapid Bioassay of Pesticide Residue Lab.
2. Soil analysis Lab.
3. Agro- probiotics Lab.
4. Plant Pathogen and Pest diagnosis Lab.
5. Quarantine Lab.
Also arrange training programs for the officials from the government and local farmers.

  St. Vincent & Grenadines, Lesser Antilles, in the eastern Caribbean Sea


Specialist  •  Taiwan Technical Mission to the Marshall islands (ICDF)

October 2012 - December 2014

Run the agricultural training and extension center to boost farming activities, also introduce new crops, tools, equipments from Taiwan or other countries.
I also promoted healthier eating habits (cooking demonstration) by the local /home garden produce to put from-farm-to-table idea into practice.

  The Marshall islands, Micronesia, in Pacific Ocean

Specialist (intern)  •  Taiwan Technical Mission to Belize (ICDF)

March 2011 - December 2011

Run the agricultural training and extension center to boost farming activities, also introducing new crops, tools, equipments
from Taiwan or other countries.

  Belize, Central America

學歷 Education

  National Taiwan University           2008 - 2010

Master's degree in Horticulture

  National Taiwan University           2004 - 2008

Bachelor's degree in Horticulture

技能 Skill


  • Word
  • PowerPoint
  • Google Drive
  • Excel
  • Responsible
  • Problem Solver
  • Teamwork
  • Positive Attitude
  • Photographing

語言 Language


  • English — 進階
  • Spanish — 初階
  • Japanese — 中階
  • Chinese — 母語或雙語