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On
4-6 years
6-10 years
10-15 years
More than 15 years
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
真理大學
・
資訊工程學系
Within one month
. Handle about SPBL, PEMENUHAN LARTAS, BUKA SEGEL, RE-EXPORT, RESTITUSI, BDN, BUKA POS BC1.1, and OTHER Staff CS • BANK MEGA OktSept 2018 Answer customer calls and provide accurate and satisfactory answers to consumer questions and concerns. Offer help and support to consumers who submit complaints or problems. Guide consumers in accessing or carrying out problem solving stages Staff PV • PT Valdo INC JulJun 2014 Verify data on customers who apply for credit to the bank and assist analysts in providing credit approval. check the correctness of data provided by customers and...
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Past
Head of Business Operations @51Talk2022 ~ 2024
・
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and specific requirements. Director of Global Business Strategy 17LIVE Inc. JunSept 2020 Hong Kong Reason of leaving: Due to the pandemic, position made redundant. Director, Global Business Strategy (United States/ MENA) Country Head of Hong Kong, Malaysia
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
・
Marketing
Past
Information Desk Receptionist @West Jefferson Medical Center2014 ~ 2017
・
Customer Service Representative
Within one month
successful resolution of escalated cases. Patient Care Advocate (PCA) Accredo Specialty Pharmacy FebMarch 2020 • Served as the first point of contact to patients calling to order their prescriptions for home delivery and processed those orders. • Kept meticulous records of all relevant documentation within the EMR system for easy access by healthcare providers. • Consulted with physicians, colleagues, and supervisors to ensure highest level of patient care. • Supported financial goals by accurately processing patient payments, insurance claims, and assisting customers with various billing inquiries. • Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all interactions
Unemployed
・
Ready to interview
Full-time / Remote Only
6-10 years
Jospeh S. Clark Preparatory
・
*Senior software test engineer @資拓宏宇國際股份有限公司(International Integrated Systems, Inc.)2022 ~ Present
・
Software Test Engineer, Software QA Engineer
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Chung Hua University (CHU)
・
Transportation and Logistics Management
Chief Architect and Director @Innotech ME2022 ~ Present
・
Development Director or Head of Product
Within one month
in marketing and help Company make huge profits. ˙Extensive domain know-how in developing sports websites. ˙Excellent leadership to motivate members and create self-achievement. ˙Outstanding ability to develop creative solutions for complex problems. Key skills ˙Low Latency experience 1. Build cache services for client access from application level and r espond immediately from cache data. Filter those duplicate requests by queue and just forward a few requests to actual services. For System availability to send reasonable response in process timeout. Parallel multithreads to process data by queue service like Kafka.
Employed
・
Ready to interview
Full-time / Interested in working remotely
More than 15 years
Chung Hua University
Past
助理工程師 @第一社會企業股份有限公司2023 ~ 2023
・
MIS程式設計師,軟體設計工程師,Web開發工程師
Within one month
軟體）。 4.與管理階層溝通，評估網頁修改的需求。 5.ASP維護(使用VB) (1)維護現有的程式。 (2)表單的維護。 (3)表單的開發。 6.ACCESS維護 (1)將資料匯入ACCESS。 (2)新建資料庫與資料表。 (3)使用SQL語法對資料庫新增、刪除、修改等動作 7.網頁版面維護 (1)CSS按
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
萬能科技大學
・
資訊管理Past
Senior QA engineer @DeepHow2023 ~ Present
・
QA automation engineer / Software development engineer in test
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
國立中山大學 National Sun Yat-Sen University
・
應用數學系 統計組
Past
Senior Associate @GreyCampus EduTech2014 ~ 2023
・
Senior Associate
Within one month
and reporting tools for data visualization, aiding decision-making processes. Provided expert consultation on database design, optimization, and troubleshooting. Documented analysis results, provided performance improvement feedback, and revised programs to increase operational efficiency. Managed Email Marketing and Organizational Databases, ensuring comprehensive data collection and integrity. Implemented database normalization techniques, data cleaning processes, and indexing strategies to optimize query performance. Managed user accounts and access based on organizational requirements. Monitored server performance, conducted query optimization, and implemented best practices to improve database performance. Utilized Power BI and DAX to create interac...
Unemployed
・
Ready to interview
Full-time / Not interested in working remotely
6-10 years
Jyothishmathi institute of technology and science
・
M.Tech(VLSI Desin)
Cloud Services Manager @AIA2021 ~ 2022
・
DevOps Engineer, Site Reliability Engineer
Within one month
P Koteswar Engineering Lead | SRE | DevOps | IaC | Aws | Azure | OpenShift | PostgreSQL | K8s AWS and Azure Certified Professional with 11+ years of Experience. Proven track record in managing complex IT environments across diverse domains for global enterprises. Skilled in driving digital transformation, including cloud migration and DevOps adoption, for IT landscape re-platforming and seamless lift-and-shift operations Vizag, India [email protected] PhLinkedIn Cloud Platform Microsoft Azure Amazon Web Service (AWS) Kubernetes, Redhat OpenShift AliBaba Cloud GCP AZURE: Azure VM, V-Net, Subnet, NSG, ASG, Azure storage,Access Control, Blob, Subscription Administration
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Sikkim Manipal University
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within two months
Experieced Email and Customer Support Specialist Delivering Exceptional Service
United Health Group
・
2023 ~ 2024
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
CRM Specialist, Customer Service / Support, CS Advisor
Fields of Employment
Job Training, Mental Health Care, Rental and Leasing Services
Work experience
10-15 years
Management
I've had experience in managing 5-10 people
Skills
Languages
English
・
Native or Bilingual
Job search preferences
Positions
Email and Customer Support Specialist
Job types
Full-time
Locations
Remote, OR, USA
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
University of Phoenix
Major
Business Administration and Management
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual