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4-6 years
6-10 years
10-15 years
More than 15 years
United States
Offline
Offline
Past
Sr. Customer Service Representative @United Health Group2023 ~ 2024
・
Email and Customer Support Specialist
Within one month
handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services. OctoberApril 2023 Taipei, Taiwan Lead Patient Access Representative West Oaks Hospital Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase. Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers. Ambitous thinking by implementing a new scheduling acces database for new
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
・
Business Administration and Management
Frontend Engineer @Boastack2021 ~ Present
・
Web Developer | Wordpress Developer
Within two months
solutions that exceed clients expectations. Skills and Tools HTML, CSS, Sass, Bootstrap, JavaScript, PHP, MySQL, Git, GitHub, RESTful APIs, WordPress, Elementor, WooCommerce, eCommerce, GSAP, SEO, Cross-browser compatibility, Web security, Web accessibility, Performance optimization, Responsive design, UI and UX design, Webflow, Agile methodologies, Communication, Collaboration, Analytical thinking, Problem-solving, Attention to detail, Product strategy, Project management, Figma, Adobe Photoshop, Adobe Illustrator, Trello, Jira. Work Experience WordPress Developer • Boastack, Nigeria JANUARYPRESENT Collaborated closely with design and content teams to craft visually appealing and responsive websites, resulting in a remarkable 25% increase in user engagement. Implemented cutting-edge SEO
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Adekunle Ajasin University
・
Computer Science
Assistant Account Manager @KKTV2022 ~ Present
・
數據分析、行銷研究、營運管理
Within one month
Hans Yang Paying close attention to details and viewing projects from a different perspective. I excel in cross-function communication, establishing and optimizing processes. Through system implementation, I enable individuals to perform their work more effectively. Taipei City, Taiwan 工作經歷 Assistant Account Manager • KKTV 一月Present Project Management Successfully implemented the BPM system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北藝術大學
・
藝術跨域研究所
Marketing associate
Within one year
and strategic content distribution Produce Evergreen blog content (writing, editing, inDesign for presentation) Support newsletter content, reaching >60K subscribers Digital Marketing Associate, MarchPresent Devise and execute email strategy to create content for blog and newsletter Manage blog content, in particular the ‘Founder Series,’ which highlights startup founders. Requires meticulous attention to detail and proficiency in Adobe Creative Suite. See republic.co/blog for examples of my published work Support newsletter content, reaching >15k subscribers Digital Marketing Operations Lead, JulyFebruary 2017 Owned all digital content, including the email marketing strategy for customer segmentation, retention, and acquisition, as
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of St Andrews
・
Marketing/ResearchVideo Editor/Videographer @TY Bello Studios2021 ~ Present
・
Video Editor
Within three months
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Pencils Film Institute
・
Film and TV Production
3D Artist @Gourgel VFX2021 ~ Present
・
3D Artist
Within one month
Ahmed Naguib 3D Artist Cairo, Egypt As a skilled 3D artist, I offer a range of services that can bring your creative vision to life. My expertise includes 3D Sculpting, 3D Modeling, UV Mapping, Texturing, Shading, and Rendering. Working with various specialized software products for excellence with 12+ years of experience, developed the skills to deliver high-quality outputs in fastest time possible Whether the required is hyper-realism or high detail for rendering and movie production, or optimized assets for games, or anything in between. i can bring your ideas to life in a way
Employed
・
Open to opportunities
Part-time / Interested in working remotely
More than 15 years
Computer Science
・
GraphicsSenior Associate - Procurement Services @WNS Global Services2022 ~ Present
・
Within three months
Employed
Full-time / Interested in working remotely
10-15 years
Manonmaniam Sunderanar University
・
Human Resources
Legal Professional @ESQ2017 ~ Present
・
Within six months
ensures that due process is meticulously upheld, allowing for fair resolutions that prioritize the well-being of all parties involved. Championing Justice in Criminal Defense Criminal defense is another arena where Armando excels, handling cases that span from minor misdemeanors to complex felony charges. His analytical thinking, unwavering attention to detail, and persuasive advocacy in the courtroom consistently yield favorable outcomes for his clients. Armando's ability to dissect evidence, construct compelling arguments, and protect his clients' rights reflects his unyielding dedication to the pursuit of justice. An Ethical Foundation that Drives Excellence Integral to Armando
Employed
Full-time / Interested in working remotely
More than 15 years
University of Florida Levin College of Law
・
LawPast
Remote Sales Agent @Ecco Group2023 ~ Present
・
Customer Service Call Center
Within six months
Unemployed
Full-time / Remote Only
6-10 years
University of Phoenix
・
Healthcare Administration
Content manager
Within six months
Julian Hardee A thoughtful WordPress and Web Flow developer with experience working in an agile team environment. Skilled at creating scalable web sites using modern web standards. Authorized to work in the US for any employer Richmond, VA, USA Skills WordPress, SEO (Search Engine Optimization), E-Commerce, Pay-per-click, Responsive Design, JavaScript, HTML5, CSS, APIs, Content Management, Agile, Web Analytics, Cross-Browser Compatibility, Problem Solving, Communication Skills, Time Management, Collaboration, Attention to Detail Work Experience WordPress Developer DigitalAgency.Support March 2020 to Present Richmond, VA Building websites from Figma mock-up using Photoshop to create visual
Unemployed
Full-time / Interested in working remotely
6-10 years
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within two months
Experieced Email and Customer Support Specialist Delivering Exceptional Service
United Health Group
・
2023 ~ 2024
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
CRM Specialist, Customer Service / Support, CS Advisor
Fields of Employment
Job Training, Mental Health Care, Rental and Leasing Services
Work experience
10-15 years
Management
I've had experience in managing 5-10 people
Skills
Languages
English
・
Native or Bilingual
Job search preferences
Positions
Email and Customer Support Specialist
Job types
Full-time
Locations
Remote, OR, USA
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
University of Phoenix
Major
Business Administration and Management
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual