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4-6 years
6-10 years
10-15 years
More than 15 years
India
Cloud Services Manager @AIA2021 ~ 2022
・
DevOps Engineer, Site Reliability Engineer
Within one month
DevOps & SRE Jenkins, ArgoCD, Docker, Packers Git , GitLabs , BitBucket, GitOps Maven, Ansible, Jforg, Chef, Vagrant, Msbuild, Build and Release, Deployment Strategies, Management , Vantage, Infra Cost Optimisation. AWS : EC2, S3, IAM, Route53, VPC, Autoscaling, EBS, ELB, ElasticSearch, CloudWatch, RDS, Lambda, EKS, MSK, AWS Secrets , Lambda, AWS DevOps, Kinesis , GaurdDuty, Boto3, AWS CLI Monitoring & Logging Prometheus , AlertManager Grafana Dashboards, AWS CloudWatch, Azure LogAnalytics Azure Monitor, Kibana, Thanos, Graylog , Opsgenie , Slack Network & Security Istio Service Mesh, SSL and TLS Certs Network Firewalls Ingress & Egress Controllers Routing, TGW and VPC Peering Infra As Code Terraform Terragrunt Go Lang ARM Templates, AWS CloudFormation Database
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Sikkim Manipal University
・
Information Technology
Full stack software Develpoer @Avidbots India private Limited2023 ~ Present
・
Software Engineer
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Vasavi college of Engineering
・
Bachelor of EngineeringLead Software Developer @Persistent Systems2022 ~ Present
・
Within two months
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
VIT-Vellore
・
Computer Science
Staff Engineer @NextGen Healthcare India2019 ~ Present
・
Senior Software Developer
Within three months
Devraj Kumar Staff Engineer Bengaluru, Karnataka, India Dynamic Staff Engineer with a 12-year track record at NextGen Healthcare, wielding a robust tech stack including C#, ASP.Net MVC, Web API, SQL Server, and AWS. B. Tech (Computer Science) graduate eager to leverage extensive experience in software development, team leadership, and innovative problem-solving to contribute to your team's success. Proficient with modern tools like Microsoft Visual Studio 2022, SSMS, JIRA, Salesforce and versed in Agile methodologies, I am passionate about driving projects to new heights and delivering exceptional [email protected]
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
North Maharastra University, Jalgaon, Maharastra
・
Computer Science & Engineering
Sr DevOps Engineer @SoftElevation2022 ~ Present
・
Senior DevOps Engineer
Within one month
Harish Kumar "Mastering the Art of DevOps: Elevating Skills in Sync with Company Growth" Mohali, India Work Experience Sr DevOps Engineer • SoftElevation NovemberPresent -- Working on the product in TEVVO(HealthCare) as build and release management * Using Different Tech Eg- Aws, OpenSearch, Kafka, bitbucket pipelines, Vpn, Terraform Etc. -- Managing other product GMT(HealthCare) * Using Rds, Ec2, Sns, Ses, Jenkins, Terraform, Load Balancer, Autoscaling Etc. -- Managing one more project Maxi Locker (like Digi locker) * Using the same as above with Lamda, IOT services, IAM, and CloudWatch agents for logs Sr. Automation Engineer • Master Software Solutions OctoberMayManaging in-house projects
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Sikkim Manipal University - Distance Education
・
Information Technology
Consultant ll @EY2023 ~ Present
・
Consultant
Within two months
Harshit Jamwal 5+ years of Service-now Developer experience in Service-now framework and Agile software development with ITSM, HRSD, ITOM, process with strong knowledge of ITIL framework and SDLC. Work Experience Consultant ll • Ernst & Young LLP Project 1: Anheuser-Busch InBev J ulyJan 2024 Description: Implemented End-to-end ServiceNow Discovery to streamline IT infrastructure management and enhance operational efficiency. Hands-on experience in configuring and deploying Discovery schedules for both on-premises and cloud environments. Proficient in setting up and managing Discovery for diverse cloud platforms, including AWS, and Azure as well as on
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Birla Institute of Technology and Science, Pilani
・
Computer Science
Offline
Offline
IT Analyst I Service Integration & Management @Tata Consultancy Services2014 ~ Present
・
IT Analyst I Service Integration & Management
Within two months
Atif Ahmad IT Analyst I Service Integration & Management A dynamic, team spirited performance driven professional having around 16+ years of rich ITSM/Finance experience. An ITIL Foundation Certified Professional. Worked on complete Service delivery and end to end Project Management for complete ITSM for ServiceNow suite related to various global implementation/ operational projects. Looking for a challenging opportunity in Transition, Incident Management, Change Management, Problem Management and Service delivery role. [email protected], India linkedin.com/in/atif-ahmad-425a76127 Work Experience IT Analyst I Service Integration & Project
Employed
Full-time / Interested in working remotely
10-15 years
Sikkim Manipal University
・
M.B.A Finance
HR/Administration Lead @Sysha2018 ~ Present
・
US Payroll Specialist
Within one month
Krishna [email protected] CAREER OBJECTIVE : Intend to build a career in an organization that entrusts a professionally challenging environment and provides growth opportunities in this organization. Profile Summary: 10 years of experience in US IT HR/Accounts and Payroll. Skills: Google Suite, Zoho People, Zoho Books, Quick Books Online, Intuit Payroll Service, ADP Payroll, AWS EC2, Bengaluru, Karnataka, India Work Experience: HR/Administration Lead • Sysha Inc MarchPresent On boarding process for H1B/ OPT any other Paid employees, C2C contractors, 1099 consultants and W2 employees. Maintain Contractors documents – MSA/
Employed
Full-time / Interested in working remotely
6-10 years
Acharya Nagarjuna University
・
Accounts and FinanceInfrastructure Technology Specialist @Cognizant Technology Solutions2021 ~ Present
・
Infrastructure Technology Specialist
Within two months
Employed
Full-time / Remote Only
10-15 years
All India Institute of Science & Research
・
Computers
Sr. PHP Developer Lead Developer @Byasa Tech Solutions Pvt Ltd2021 ~ Present
・
Sr. PHP Developer Lead Developer
Within one month
Sr. PHP Developer • Publicis Groupe Private Limited MayPresent 1. Working on Spryker / Symfony / Laravel Framework. 2. Responsible for managing and driving small teams. 3. Creating Custom Extensions / Custom Modification. 4. Writing reusable, testable and efficient code. 5. AWS,Docker,Redis,RabbitMQ. 6. Working on Ecommerce B2B/B2C Marketplace / SaaS Application. 7. Following Agile Development / Test Driven Development Methodology. Sr. PHP Developer (Team Lead) • Byasa Tech Solutions Pvt Ltd MayPresent 1. Creating a Laravel-based Application. 2
Employed
Full-time / Interested in working remotely
4-6 years
Viva College
・
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Within two months
IT Analyst I Service Integration & Management
Tata Consultancy Services
・
2014 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Professions
Customer Service Manager, Project Manager, Business Support Manager
Fields of Employment
SaaS / Cloud Services, IT / Digital, Software
Work experience
More than 15 years work experience (10-15 years relevant)
Management
I've had experience in managing 15+ people
Skills
Languages
English
・
Professional
Hindi
・
Native or Bilingual
Bengali
・
Intermediate
Job search preferences
Positions
IT Analyst I Service Integration & Management
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
No
Educations
School
Sikkim Manipal University
Major
M.B.A Finance
Atif Ahmad
IT Analyst I Service Integration & Management
A dynamic, team spirited performance driven professional having around 16+ years of rich ITSM/Finance experience. An ITIL Foundation Certified Professional. Worked on complete Service delivery and end to end Project Management for complete ITSM for ServiceNow suite related to various global implementation/ operational projects. Looking for a challenging opportunity in Transition, Incident Management, Change Management, Problem Management and Service delivery role.
[email protected] +91-9883885311 Kolkata, India linkedin.com/in/atif-ahmad-425a76127
Work Experience
IT Analyst I Service Integration & Project Management
Tata Consultancy Services - May 2014 - Present
- Working As a IT Service Manager in SIAM (Service integration & Management).
- Monitoring of IT systems and infrastructure to proactively identify and address potential issues, minimizing downtime and disruptions.
- Managed IT projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards.
- Key responsibilities: Incident Management/Major Incident Management/Change Management/Problem Management/Escalation Management.
- Managing implementation of changes, Drive CAB calls with stakeholders, and leverage change management methodologies, process and tools to support adoption of required changes.
- Managing Proactive/Reactive Problem Management and getting the RCA’s on time for each Major incident.
- Handling Escalation for clients and reducing top escalation driver.
- Closely monitoring multiple disciplines including IT service management, organizational change management, quality management and risk management.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Maintain open communication with team members and stakeholders, resulting in successful project outcomes.
- Responsible for reporting key metrices of processes in Weekly Service Review/ Monthly Service Review discussion with stakeholders.
Process Developer
Genpact - January 2012 - March 2014
- Monitored accounts receivable ageing reports to ensure timely payments.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Managed vendor relationships through prompt communication of payment information.
- Analysed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Developed processes and procedures related to accounts payable operations.
- Provided support during internal and external audits as necessary.
- Tools used - Oracle/PDF viewer/OCR reader.
Customer Service Officer
ICICI Bank Limited - January 2011 - October 2011
- Processed deposits, withdrawals, loan payments, and other banking transactions accurately and efficiently.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Opened new checking, savings and lines of credit for customer accounts.
- Assisted customers with opening new accounts as needed.
- Built and maintained client relationships through quality, personalized interactions.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Resolved problems or discrepancies concerning customers' accounts.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Tools used - Finacle.
Senior Technical Executive
IBM Daksh Business Services - November 2006 - September 2010
- Responsible for handling customer IT technical issue over remote and calls.
- Managed end to end IT troubleshooting with users and resolving their incidents.
- Tools used - CRM, Client provided application to check user database in AD.
Skills
AWS MDM Communication ServiceNow Oracle MS O365 SAP JIRA MIM SIAM Leadership CRM Google Cloud Platform Microsoft Azure
- Analytical and Critical Thinking
- Problem-Solving
- Supervision and Leadership
- Self-Directed
- Excellent Communication
- Planningac
- Time Management
- Team Building
- Organizational Skills
- Client Relations
- Risk Management
- Root Cause Analysis
- Project Management
- Document Management
- Strategic Planning
Recognitions
Best Team Award MACE - Tata Consultancy Services, July 2021
Special Initiative Award - Tata Consultancy Services, Mar 2021
Best Team Award - Tata Consultancy Services, Aug 2019
Star Performer Award - Tata Consultancy Services, Jan 2017
Certifications
Associate Cloud Engineer - Google Cloud, September 2022
Leadership : Transcend Delivery Management Certification - Tata Consultancy Services, December 2020
Lean Six Sigma Green Belt - Tata Consultancy Services, March 2020
ITIL V3 Foundation - Simplilearn, 2018
Certificate in Information Technology Application - Indus Institute of Information Management, October 2002
Education
Apr 2009 - Mar 2011
Sikkim Manipal University
M.B.A Finance
Jul 2003 - Jun 2006
Calcutta University
B.Com Hons (Accounting & Finance)
Languages
English — Professional Hindi — Native or Bilingual Bengali — Intermediate
I agree to the above statements to be true to my knowledge
Atif Ahmad
IT Analyst I Service Integration & Management
A dynamic, team spirited performance driven professional having around 16+ years of rich ITSM/Finance experience. An ITIL Foundation Certified Professional. Worked on complete Service delivery and end to end Project Management for complete ITSM for ServiceNow suite related to various global implementation/ operational projects. Looking for a challenging opportunity in Transition, Incident Management, Change Management, Problem Management and Service delivery role.
[email protected] +91-9883885311 Kolkata, India linkedin.com/in/atif-ahmad-425a76127
Work Experience
IT Analyst I Service Integration & Project Management
Tata Consultancy Services - May 2014 - Present
- Working As a IT Service Manager in SIAM (Service integration & Management).
- Monitoring of IT systems and infrastructure to proactively identify and address potential issues, minimizing downtime and disruptions.
- Managed IT projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards.
- Key responsibilities: Incident Management/Major Incident Management/Change Management/Problem Management/Escalation Management.
- Managing implementation of changes, Drive CAB calls with stakeholders, and leverage change management methodologies, process and tools to support adoption of required changes.
- Managing Proactive/Reactive Problem Management and getting the RCA’s on time for each Major incident.
- Handling Escalation for clients and reducing top escalation driver.
- Closely monitoring multiple disciplines including IT service management, organizational change management, quality management and risk management.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Maintain open communication with team members and stakeholders, resulting in successful project outcomes.
- Responsible for reporting key metrices of processes in Weekly Service Review/ Monthly Service Review discussion with stakeholders.
Process Developer
Genpact - January 2012 - March 2014
- Monitored accounts receivable ageing reports to ensure timely payments.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Managed vendor relationships through prompt communication of payment information.
- Analysed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Developed processes and procedures related to accounts payable operations.
- Provided support during internal and external audits as necessary.
- Tools used - Oracle/PDF viewer/OCR reader.
Customer Service Officer
ICICI Bank Limited - January 2011 - October 2011
- Processed deposits, withdrawals, loan payments, and other banking transactions accurately and efficiently.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Opened new checking, savings and lines of credit for customer accounts.
- Assisted customers with opening new accounts as needed.
- Built and maintained client relationships through quality, personalized interactions.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Resolved problems or discrepancies concerning customers' accounts.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Tools used - Finacle.
Senior Technical Executive
IBM Daksh Business Services - November 2006 - September 2010
- Responsible for handling customer IT technical issue over remote and calls.
- Managed end to end IT troubleshooting with users and resolving their incidents.
- Tools used - CRM, Client provided application to check user database in AD.
Skills
AWS MDM Communication ServiceNow Oracle MS O365 SAP JIRA MIM SIAM Leadership CRM Google Cloud Platform Microsoft Azure
- Analytical and Critical Thinking
- Problem-Solving
- Supervision and Leadership
- Self-Directed
- Excellent Communication
- Planningac
- Time Management
- Team Building
- Organizational Skills
- Client Relations
- Risk Management
- Root Cause Analysis
- Project Management
- Document Management
- Strategic Planning
Recognitions
Best Team Award MACE - Tata Consultancy Services, July 2021
Special Initiative Award - Tata Consultancy Services, Mar 2021
Best Team Award - Tata Consultancy Services, Aug 2019
Star Performer Award - Tata Consultancy Services, Jan 2017
Certifications
Associate Cloud Engineer - Google Cloud, September 2022
Leadership : Transcend Delivery Management Certification - Tata Consultancy Services, December 2020
Lean Six Sigma Green Belt - Tata Consultancy Services, March 2020
ITIL V3 Foundation - Simplilearn, 2018
Certificate in Information Technology Application - Indus Institute of Information Management, October 2002
Education
Apr 2009 - Mar 2011
Sikkim Manipal University
M.B.A Finance
Jul 2003 - Jun 2006
Calcutta University
B.Com Hons (Accounting & Finance)
Languages
English — Professional Hindi — Native or Bilingual Bengali — Intermediate