Cathy Chen Sr. Data Analyst Senior data analyst with over 6 years experience in ETL, data visualization, exploratory data analysis, machine learning, deep learning, customized online dashboard using SQL , R , Python and data analytics tools. Data Scientist, Data Analyst Taipei, Taiwan [email protected] Experience Sr. Data Analyst • TrendMicro NovNow Work with cross-functional teams(UI/UX designer, Front-end, Back-end, Marketing, PM, Sales) to provide related data, design metrics, report and dashboard. Cross app data tracking and user journey analysis. VisionOne customers engagement score - the metrics can help fields to

via implementing automation routine task by T-SQL - Maximized team capacity by establishing agile activities & SOP & documentation of products and programs - Maximized outcome by priority product backlog & transfer business requirement to stories - Managed business team with 9 members to reach business goal by 1100% growth in 6 months - Managed project budget and project resource allocation by limited marketing budget & head count - Decreased revenue lost from malicious user via data-analysis across customers - Define project tasks and requirements with clients & schedule project timelines - Attain business goals & enhance products via coordinate internal and external communication - Tracked project deliverables usin...

讓網站的自然流量提升 70% 優化產品型錄文案及投放目標對象，增加購物廣告的投放精準度，讓 廣告投資報酬率提升 100% 以 Data Studio 串接 Google Analytics 的數字，建立視覺化 Dashboard，即時追蹤搜尋成效數字 台北數位廣告/ Google Ads 廣告優化師為超過 50 個客戶規劃 Google ads

2019 Responsibility: Cooperated with 5 internal and external RD teams across Taiwan and India in a Hybrid Development environment. Owned the product lifecycle from features definition to customer support in the core Linux embedded storage management software and IoT monitoring system for millions of professional I.T. Data Analysis: Managed the Helpdesk App's development to directly collect user support ticket info from the system. Analyzed 81,000 systems' help logs with Splunk and present results to the executive board & reduce support tickets. Increased customer support satisfaction for 1 star from 3/5 to

party. (EuropeRail) • Working with Zendesk as a product manager to optimize the support features. GOGORO INC. (TW Co.), Product Manager, Mar 2019 ~ Aug 2019 Responsibility: • Responsible for project GOGOR ebike app development. • Developed app features from brainstorming stage to development stage • Collaborate with Frontend/Data Analysis/Hardware/Design/ Marketing team to develop the program. • Worked closely with CPO and product lead RealD INC. (UK Co.), Project Manager, Oct 2018 ~ Feb 2019 Responsibility: • Responsible for project ePrivacy screen (Lenovo ThinkPad X1 Carbon) schedule management and material monitor. • Managed

The daily stock of empty containers 5. Daily container dynamic transfer in the system 6. National Taiwan Ocean University Off-campus visit, terminal tour guide, Semester Intern Training tutor：student “睦民&成君”, Semester Intern Training tutor：student "廖哲儀＆楊淨富" Planning department -Assistant commissioner, Kanway International Co., Ltd., Jun 2012 ~ Jul 2015 Annual budget data collection. Annual budget calculation and analysis. Company official news website management. Company internal weekly report editing and release. The task of buying container ships, CHINA FAMOUS CO., L...

i18n automation (Machine Translation), fortify scan, blackduck scan. 5. Host study group to encourage self-learning and knowledge sharing. 6. Product: XDR (includes Workbench, Observed Attack Techniques, and Managed XDR). - Visualization with SVG(d3) and canvas (pixi) to draw a graph for attack root cause analysis. - T able Virtualization to display big data with non-fixed height and a smooth UI. - UI sliding query to mitigate big data query timeout issues. - Microfrontend implementation with qiankun. - Transfer legacy javascript to typescript. - Replace legacy Redux with Context API - Create FIPS-compliant nodejs